en Troubleshooting
18 Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs to the appliance should only be carried out by trained specialist
▶
staff.
Only use genuine spare parts when repairing the appliance.
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If the power cord of this appliance is damaged, it must be replaced by the
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manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Fault
The display goes out
and flashes.
"E:30 / -80"
42
Cause and troubleshooting
Energy-saving mode is active
Press (Start/Reload).
▶
a The symbol lights up again.
Drain pipe or water outlet hose is blocked.
Clean the drain pipe and the water outlet hose.
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Drain pipe or water drain hose is caught or jammed.
Ensure that the drain pipe and water drain hose are
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not kinked or trapped.
Drain pump is blocked.
→ "Cleaning the drain pump", Page 39
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The water outlet hose is connected too high.
Install the water outlet hose at a maximum height of
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1 metre.
Pump cover is not correctly assembled.
Correctly assemble the pump cover.
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Detergent dosage is too high.
Immediate measure: Mix one tablespoon of fabric
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softener with 0.5 litres of water and pour the mix-
ture into the compartment for manual dosing (not
for outdoor clothing, sportswear or items stuffed
with down).
If intelligent dosing is activated, reduce the basic
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dosage → Page 35.
If you dose manually, reduce the amount of deter-
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gent for the next washing cycle with the same load.