Eventide DIR911 Quick Reference Manual
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Eventide DIR911 Quick Reference Manual

Eventide DIR911 Quick Reference Manual

Instant recall recorder
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DIR911 INSTANT RECALL RECORDER QUICK REFERENCE GUIDE
MAIN Screen - is where all operations begin. From this screen, the user can record, play, cycle through
messages, restore to current message, and check saved messages.
RESTORE
changes the current message to the last recorded message.
PREV MSG
(previous message) changes the current message to the one before and starts to play it.
NEXT MSG
(next message) changes the current message to the next recorded message and starts
to play it.
Both automatically wrap when at the first or last message. Once you have skipped through and selected
the message you wish to listen to, pressing the RECALL button moves you into the PLAY screen (see
below).
SYSTEM
allows you to view system information and/or configure the DIR911.
Ready
Unit status can be any of the following messages:
Ready - Ready to play/record
Recording - Unit is in record mode, recording a new message
Playing - Playing current message
Paused - Current message paused, play continues
Paused End - At the end of the current message
PLAY Screen The PLAY screen comes up when you press 'RECALL'. The display shows:
•
Current date and time (18-May-00
11:45:32)
•
Saved message indicator (*)
•
Message number (003)
•
Status (Playing, Paused, Paused End)
•
Speed of playback (range = 50% - 200%)
•
Message date and time (18-May-00
09:11:23)
•
Caller ID/DTMF (2016411200 ID)
•
Message time length (00:05:11)
REWIND
jumps back 1.25 seconds in the message and continues to play from that point forward;
numerous presses move the time in the message back 1.25 seconds each press.
FAST FWD
moves ahead 1.25 seconds in the message and continues to play from that point forward;
numerous presses move the time in the message ahead 1.25 seconds each press.
PAUSE
pauses the message at the time the key is pressed.
DONE
allows the user to exit the PLAY screen and jump back into the MAIN screen.
18-May-00 11:45:32
Ready
0000000000000000
RESTORE
PREV MSG
Msg # 001/999
17 May 00 00:00:00
Msg Len 00:00:00
NEXT MSG
SYSTEM
18-May-00 11:45:32
*003/999
Playing 100%
09:11:23
2016411200 ID
00:05:11
REWIND
FAST FWD
DONE
Msg #
18-May-00
Msg Len
PAUSE

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Summary of Contents for Eventide DIR911

  • Page 1 RECALL button moves you into the PLAY screen (see below). SYSTEM allows you to view system information and/or configure the DIR911. Ready Unit status can be any of the following messages:...
  • Page 3 Installation and Operation Eventide Model DIR911 Digital Instant Recall Fifth Edition ©2000 Eventide Inc. One Alsan Way Little Ferry, NJ 07643 USA 201-641-1200 http://www.eventide.com logger@eventide.com...

  • Page 5: Table Of Contents

    Front Panel Connections and Controls .................. 8 System Configuration ......................9 Security Configuration......................16 Figure 1 - DIR911 Rack Mount Unit Front View ..............22 Figure 2 - DIR911 Rack Mount Unit Back View..............23 Figure 3 - DIR911 Desk Top Unit Front View ................ 24 Figure 4 - DIR911 Desk Top Unit Rear View .................

  • Page 7: Introduction To The Dir911

    Optional UPS (Uninterruptable Power Supply) giving 40 minutes of backup power (available from Eventide). Typically, the DIR911 is used to record and then listen to an incoming or outgoing call immediately after the call has finished. In public safety applications, for example, when an operator receives a call, s/he may need to replay the call a few times, to make certain of the essential information before any action is taken.

  • Page 8: Initial Setup

    For proper operation, use ONLY the power supply provided with the unit Before applying power to the DIR911, make sure that the outlet into which you are plugging the power supply is a standard 110 VAC outlet. Any other voltage could damage the power supply and in turn damage the DIR911.

  • Page 9: Factory Default Settings

    ©2000 Eventide Inc. DIR911 Instant Recall Recorder Factory Default Settings Time Source - Internal Time Code Format - 0 Auxiliary Channel Input Gain - 0.0 dB Auxiliary VOX threshold level - +16 dB Auxiliary VOX hold time - 6 seconds Telephone Channel Input Gain - 0.0 dB...

  • Page 10: Time/Clock Configuration

    Press the SET TIME soft key to display this screen. Here you can set the date and time for the DIR911. The CURSOR key moves activity from one quantity to the next; the INCREASE and DECREASE keys affect the value of the display. When finished, the DIR911 will prompt you to “SET”...

  • Page 11: Change/View The Time Source

    FORMAT DONE Here you can set the DIR911 to synchronize to an external time source. The DIR911 accepts NENA Standard Time Code Formats 0, 1, or 2. (See Appendix A for actual data format 0, 1, and 2 information) The format can be changed by pressing the format key.
  • Page 12 DIR911 Instant Recall Recorder ©2000 Eventide Inc. 0.25 seconds; this can be changed. SYSTEM allows you to view system information and/or configure the DIR911. The ‘Ready’ message on the display is the unit status. Unit status can be any of the following messages:...

  • Page 13: Rear Panel Connection And Controls

    ©2000 Eventide Inc. DIR911 Instant Recall Recorder fastest); 100% is normal speed. Note: If the DIR911 unit is in HEAVY TRAFFIC mode, the PLAY screen allows the user to switch between messages without having to return to the main screen. 16-May-00 11:45:32...

  • Page 14: Front Panel Connections And Controls

    Power/UPS On/Off switch An on/off switch is used to turn the UPS (if installed) on and off. This can also be used as a power switch if modified by a certified Eventide technician. Power Supply Input Mini-XLR This 3-pin locking mini-XLR is connected to the power supply. Do not use any power source other than the unit supplied with the DIR911.

  • Page 15: System Configuration

    Monitor Output and Adjustment A “live” mixed output of the incoming audio to the DIR911. The mixed audio is a combination of the telephone and auxiliary inputs. The adjustment trim pot allows the user to set the volume level of this output.
  • Page 16 DIR911 Instant Recall Recorder ©2000 Eventide Inc. Telephone Input Gain: 0.0dB Auxiliary Input Gain: 0.0dB CURSOR DECREASE INCREASE DONE If you want to “boost” the strength of the input signal of either the telephone or auxiliary inputs, the input gain for the appropriate channel can be changed here. As the number is increased from 0.0dB (the default value), it acts like an input volume control;...
  • Page 17 From this screen, you can select the type of record activation to use on the telephone line input (the auxiliary input uses VOX activation only). There are three ways of triggering the DIR911 to start recording: VOX, using the input audio level crossing a given threshold level, Off hook, using the off-hook voltage on an active telephone line, and External contact closure, using an external switch closure.
  • Page 18 INCREASE DONE You will need access to the phone or auxiliary input device used with the DIR911 for proper VOX level adjustment. The VOX threshold level (in decibels) is the level that the incoming signal needs to surpass to activate recording. Obviously, as the VOX level number increases, the volume of the incoming signal needed to activate recording will be higher.
  • Page 19 CHANGE DONE Although the DIR911 can accept both a telephone and an auxiliary input, it can only record one or a mix of both at a given time. Here you can set recording priority, i.e., if there is input from both sources, which takes precedence. If the telephone line is usually...
  • Page 20 The constant tone is used only for adjusting the beep signal level. The “Beep Adjust” trim pot on the back panel of the DIR911 allows you to set the level of the beep tone on the recording. After completing beep level adjustment, then press “STOP”...
  • Page 21 The Saved Messages time includes only saved messages and their corresponding times. If “ERASE ALL” is pressed, the DIR911 will ask you if you are sure you want to erase all messages and reset them all. Simply press “YES” to reset and “NO” to keep the existing messages.

  • Page 22: Security Configuration

    DIR911 Instant Recall Recorder ©2000 Eventide Inc. Here you can see how many calls have been received by this particular DIR911 since the unit was powered on or since the last call counter reset, whichever is the more recent. This feature can be used to analyze the activity of a given operator over a period of time, to check the number of calls a given location makes and receives in a given day, etc.
  • Page 23 CHANGE DONE There are two levels of security available in the DIR911: HIGH and LOW. If the DIR911 is set to low security, there is no password protection. If it is set to high security, you can only edit the DIR911 configuration information by entering your password. High security is most useful when only one person (e.g., a supervisor) should have access to the...
  • Page 24 The second choice is “Extract from serial ALI stream Port B”. Using this setting, the DIR911 must be supplied with a standard 16 line x 32 column ALI data input. If this is chosen, then the “SETUP ALI” key should be pressed. This allows the user to set the line number, column where the phone number starts, and the length of the phone number in the ALI data field (See SETUP ALI Screen below).
  • Page 25 NPA-XXX-XXXX NPA-XXX-XXXX CF # NPA-XXX-XXXX If the ALI data received by the DIR911 are in the above form, set the line number to 2 for the 2 line, the column number to 1 for the 1 char of the 2 line, and set the length to 12 for all numbers including the dashes, e.g., 201-641-1200.
  • Page 26 DIR911 can re-load this previous version and continue operation. Connect the computer carrying the new firmware upgrade to Port A of the DIR911. The serial IO configuration of the computer must match the remote control port IO for this to operate properly.
  • Page 27 ©2000 Eventide Inc. DIR911 Instant Recall Recorder TRAFFIC Screen - Switch between LIGHT or HEAVY traffic This DIR911 has: HEAVY TRAFFIC Heavy traffic allows user to jump from message to message in Recall mode CHANGE DONE In LIGHT traffic mode, user can move about in the selected message by pressing Recall and moving to the PLAY screen, but must return to the main screen to get to another message.
  • Page 28 DIR911 Instant Recall Recorder ©2000 Eventide Inc. Figure 1 - DIR911 Rack Mount Unit Front View DISPLAY Eventide Digital Instant Recall MODEL DIR 911 - RM SOFT KEYS SAVE/UNSAVE KEY INTELLI-CLEAR SPEED CONTROL Save RECAL KEY Speed Soft Keys Recall RE-RECORD 3.5mm JACK...
  • Page 29 ON - OFF SWITCH RECORD LEVEL CALLER ID/ANI AUTOMATIC NUMBER IDENTIFICATION OFF HOOK I/O PORT LEVEL ADJUSTMENT AUTOMATIC LOCATION IDENTIFICATION AUXILIARY AUDIO INPUT I/O PORT TIMESYNC AND REMOTE CONTROL I/O PORT Figure 3 - DIR911 Desk Top Unit Front View...
  • Page 30 DIR911 Instant Recall Recorder ©2000 Eventide Inc.
  • Page 31 ©2000 Eventide Inc. DIR911 Instant Recall Recorder Figure 4 - DIR911 Desk Top Unit Rear View Eventide MODEL DIR 911 - DT Digital Instant Recall MADE IN USA RJ-11 PHONE LINE INPUTS CAUTION: REFER SERVICE TO QUALIFIED PERSONNEL. NO USER SERVICEABLE PARTS INSIDE.

  • Page 32: Appendix A - Dir911 Accepted External Time Source Protocols

    ©2000 Eventide Inc. Appendix A - DIR911 Accepted External Time Source Protocols The DIR911 will synchronize to the NENA RS-485 standard time code formats 0, 1, or 2. Here are the formats and what the characters mean: The Eventide ECW-40 supports the following RS-232/485 protocols.

  • Page 33: Appendix B: Chassis Grounding

    All new DIR911s now include a grounding stud on the rear panel. A grounding hardware kit shipped with each unit includes one #10 nut, one lock washer, two flat washers, and one crimp lug. It is recommended that a ground wire (#18 AWG) be connected between the DIR911 and safety ground.

  • Page 34: Appendix C: Auxiliary Audio Input Connections

    Appendix C: Auxiliary Audio Input Connections It is recommended that there be no direct ground connection between the console and the DIR911. The DIR911's Aux Audio input uses a transformerless balanced circuit, and should be wired in one of three ways:...

  • Page 35: Appendix D - Fcc Part 68 Telecommunications Statement

    If you experience trouble with this device, contact Eventide for warranty or repair information: Eventide Inc., One Alsan Way, Little Ferry, NJ 07643...

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