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Troubleshooting
Issues
The heating
indicator does not
light up.
Boiled water overflows.
The color changes
or the limescale
builds up inside the
kettle.
Kettle does not heat.
Water does not boil
or not stop boiling.
Circuit Diagram
220–240 V~
50/60 Hz
N
E
L
Possible Causes
Power outlet is damaged or doesn't make
proper contact.
Power plug is not properly plugged in.
Power plug is deformed.
The base is not genuine or is not for this kettle.
The maximum water level mark is exceeded.
The hardness of local water is higher.
The on/off button is not pressed or gets stuck.
Cables of internal terminal blocks
are loosened or damaged.
The thermostat is malfunctioning.
The thermostat is malfunctioning.
The kettle's lid is not properly closed.
There is too little water with water level
below the minimum mark.
N
Boil-dry
E
Switch
L
Thermostat
Connector
Boil-dry
Switch
Thermostat
Solutions
Replace power outlet.
Properly plug in the power plug.
Contact the after-sales service.
Use the base that came with the kettle.
Keep water within the required range.
Clean in time.
Press the on/off button again.
Contact the after-sales service.
Contact the after-sales service.
Contact the after-sales service.
Close the lid securely.
Keep water amount within
the required range.
K
Q
1
Steam
Q
Switch
Q
2
K
5
Resistor
Heating
Element
Heating Indicator
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