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User Guide
Models AVACEN HOME XL,
AVACEN R3 HOME XL
Caution: Please read the entire user guide with care prior to using the device.
AVACEN is a Registered Trademark of AVACEN Medical, Inc.
Protected by one or more of the following U.S. patents: 8,679,170; 9,066,781; 9,192,509;
9,687,385; 10,537,464; and international equivalents. Other patents pending.
AVACEN Medical
2365 Camino Vida Roble, Suite C
Carlsbad, CA 92011
(888) 4-AVACEN (888-428-2236)
www.AVACEN.com
QUICK START GUIDE IS ON BACK COVER
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Table of Contents
Related Manuals for Avacen HOME XL
Summary of Contents for Avacen HOME XL
- Page 1 AVACEN R3 HOME XL Caution: Please read the entire user guide with care prior to using the device. AVACEN is a Registered Trademark of AVACEN Medical, Inc. Protected by one or more of the following U.S. patents: 8,679,170; 9,066,781; 9,192,509;...
- Page 2 AVACEN HOME XL Device Diagram Touchscreen/ Color Graphics Display (CGD) Metal Heat Pad Power Supply Connector Inflatable Cuff Pressure Holes Metal Heat Pad Inflatable Cuff Sanitary Mitt Hand Positioning Tips: KEEP WRIST STRAIGHT AND IN THE CENTER OF THE CUFF!
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Page 3: Table Of Contents
D. Do I need a new a Mitt every time I have a treatment? ............. 9 E. Do I need to purchase the Mitts from AVACEN? ..............9 F. The AVACEN unit displays 'Did Not Seal' or 'Lost Vacuum Seal' message ......10 G. "Rest Palm On Heatpad" message ..................10 H. - Page 4 S. Hand itches or tingles ......................13 T. My hand is reddish-colored like it has been in hot water ..........13 U. Sweating when using the AVACEN ..................13 V. Discomfort in wrist or forearm during use ................. 13 SETTINGS ........................... 14 A.
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Page 5: Description
Product model names - The AVACEN HOME XL family consists of two models: the AVACEN HOME XL, which is sold in the USA, and the AVACEN R3 HOME XL, which is sold outside the USA. This User Guide applies to both models. In the User Guide when the term "the AVACEN", "the AVACEN device", or "the AVACEN system"... -
Page 6: Contraindications
• To prevent damage to the mitt and inflatable cuff, remove all jewelry (rings, bracelets, watches) from the hand that will be used for therapy. • Do not use the AVACEN on a hand that has open sores or wounds. Any level of major discomfort (after lowering temperature first) is not normal. -
Page 7: Important Safety Information
• For continued protection against risk of fire and shock, use the hand unit only with the provided power supply, AVACEN part number 50-100000. • Do not store the AVACEN device in direct sunlight. The AVACEN should be stored in a clean, well-ventilated area at room temperature. Keep out of reach of small children and pets. -
Page 8: Contact Information
Protection rating for ingress of solid objects and water - protected against solid objects larger than 12.5 mm and vertically dripping water Type BF Applied Part (model AVACEN HOME XL only) Do Not Dispose in Trash Identification of Manufacturer Complies with 47 CFR Part 18 for Industrial, Scientific, and Medical... -
Page 9: Operating Instructions (Normal Mode Operation)
AVACEN R3 HOME XL is to be used. Contact AVACEN if the wall plug on the cord does not fit. If the device has been stored in a hot or cold area, allow it to reach normal room temperature for 1 hour before turning it on. -
Page 10: Cuff Sealing
Cuff (wrist end) It is very important that the AVACEN is placed on a level surface and your hand is NOT inside the Vacuum Chamber when you power the device on. If your hand is inside the vacuum chamber (resting on the heat pad) when the device is powered on, the onboard computer will not measure your hand pressure correctly. -
Page 11: Pausing A Therapy Session
“Troubleshooting” section of this user guide for instruction. 17. STANDBY MODE OPERATION The AVACEN device will enter a standby mode after 5 minutes of inactivity. The display will turn off, and the hand pad temperature will stay at 98.6°F. To wake the device, simply press anywhere on the display. -
Page 12: Game Mode Operation
The unit must be used for a minimum of 10 minutes in order to qualify for a high score. If a new high score was earned, this will be stored and viewable in the settings tab under “Usage Statistics.” AVACEN HOME XL, AVACEN R3 HOME XL User Guide 20220913... -
Page 13: Troubleshooting And Faqs
19. TROUBLESHOOTING AND FAQS If you are having problems using the AVACEN device, review this section to see if a solution is described. If you are still having trouble, call AVACEN Medical at (888) 4-AVACEN (888-428-2236) and select "Customer Service" or email support@AVACEN.com. When you call, have your AVACEN ready and make note of the device serial number (marked on the bottom of the device). -
Page 14: The Avacen Unit Displays 'Did Not Seal' Or 'Lost Vacuum Seal' Message
45 seconds and the AVACEN will power down. It is very important that the AVACEN is placed on a level surface and your hand is NOT inside the Vacuum Chamber when you turn the unit on. If your hand is inside the vacuum chamber (resting on the heat pad) when the unit is turned on, the onboard computer will not measure your hand pressure correctly. -
Page 15: Calibration Failed" Message
There is an air pump inside the AVACEN that runs during therapy. Some motor noise is normal, and the noise will vary as the AVACEN adjusts the air pressure of the inflatable cuff and inside the vacuum chamber. This improves the comfort of the inflatable cuff. -
Page 16: The Inflatable Cuff Is Too Tight
L. I keep getting a "Press Down" or "Lift Up" message It is very important that the AVACEN is placed on a level surface and your hand is NOT inside the Vacuum Chamber when you turn the device on. If your hand is inside the vacuum chamber (resting on the heat pad) when the device is turned on, the onboard computer will not measure your hand pressure correctly. -
Page 17: The Display Does Not Illuminate After Plugging In Power Cord
R. Red or purple spots on the hand Red or purple spots on the hand (usually the backside) after the first couple of AVACEN device uses can be caused by a minor hemorrhage (petechia). These spots are harmless and will likely vanish within a few days. -
Page 18: Settings
20. SETTINGS There are some settings that can be made on the AVACEN unit that will be stored. Even if power is removed, the settings are kept. The following Settings can be made on the AVACEN: • Language Selection • Game Mode On/Off •... -
Page 19: Usage Statistics
NOT be lost after a Factory Restore. Press icon to return to “Settings” menu. E. Hardware Tests If you are talking to AVACEN Customer Support, they may ask you to go to this menu for a variety of troubleshooting tests. Self-Sealing Test Temperature Calibration (locked) iii. -
Page 20: Periodic Maintenance
Next, lift up four tabs of the lock ring, circled in the images below – two on top, two on bottom. A tool has been provided to access some of the more difficult snaps. A video instruction may also be found on the AVACEN website. Note that the cuff gasket has silicone grease on the exterior. Upper two... - Page 21 Gently slip lock ring over the cuff. Ensure four snaps are heard, one for each locking tab. Slip the cuff cover back over the cuff. Power the unit on and run a vacuum test (see section 20.E.ii). AVACEN HOME XL, AVACEN R3 HOME XL User Guide 20220913...
- Page 23 Hand Positioning Tips: KEEP WRIST STRAIGHT AND IN THE CENTER OF THE CUFF! CORRECT INCORRECT POSITION WRIST POSITION WRIST IN MIDDLE OF CUFF IN MIDDLE OF CUFF PARALLEL PARALLEL WITH CHAMBER WITH CHAMBER CORRECT INCORRECT AVACEN HOME XL, AVACEN R3 HOME XL Quick Start Guide 20220913...
- Page 24 • Have any other medical concerns Do not use the AVACEN on a hand that has open sores or wounds. Any level of major discomfort (after changing temperature) is not normal. Stop using the AVACEN right away. Report the problem to AVACEN Customer Support at: (888) 4-AVACEN (888-428-2236) or email AVACEN at Support@AVACEN.com...
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