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MEDICAL ALERT SERVICES
Saves Lives When Seconds Count
Follow these 3 steps to activate your device.
STEP 1
STEP 2
STEP 3
VIP Active: At-Home and On-The-Go
Voice-in-Pendant with Optional Fall Detection
PLUG-IN AND CHARGE YOUR
LIFEFONE VIP ACTIVE:
VOICE-IN-PENDANT DEVICE
TEST TO ACTIVATE! 1-800-940-0262
COMPLETE AND MAIL BACK
THE ENCLOSED EMERGENCY
CARE PLAN AGREEMENT
®
User's Guide
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Summary of Contents for LifeFone VIP Active At-Home
- Page 1 MEDICAL ALERT SERVICES Saves Lives When Seconds Count ® Follow these 3 steps to activate your device. PLUG-IN AND CHARGE YOUR STEP 1 LIFEFONE VIP ACTIVE: VOICE-IN-PENDANT DEVICE STEP 2 TEST TO ACTIVATE! 1-800-940-0262 COMPLETE AND MAIL BACK STEP 3...
- Page 3 (on side) Help Button Microphone Status Light Blinks green when device is working properly. Location Light Blinks blue when location services are available. Power Light Blinks red when device needs to be charged. LifeFone VIP Active: At-Home & On-The-Go User’s Guide...
- Page 4 Voice-in-Pendant needs to be charged. IMPORTANT: Voice-In-Pendant is not ready for use until you have charged Voice-In-Pendant in the Charger and then completed the set up call with your LifeFone response team. QUESTIONS? Call our 24-Hour Customer Service 1-800-940-0262...
- Page 5 LifeFone, your Voice-In-Pendant will be set up. Note: If Voice-In-Pendant does not power on and begin the activation process or cannot detect a cellular network, call LifeFone Customer Service at 1-800-940-0262. LifeFone VIP Active: At-Home & On-The-Go User’s Guide...
- Page 6 Complete and Mail Back the STEP 3 Enclosed Emergency Care Plan Your Emergency Care Plan Agreement authorizes LifeFone to respond properly in the event of an emergency. WE MUST RECEIVE YOUR SIGNED SERVICE AGREEMENT WITHIN SEVEN (7) DAYS FROM YOUR ORIGINAL RECEIPT TO ENSURE THE BEST PROTECTION POSSIBLE.
- Page 7 • The Help Button, when pushed, initiates a two-way call to LifeFone’s response team • The Speaker allows you to hear LifeFone’s response team speak to you • The Microphone allows LifeFone’s response team to hear you •...
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Page 8: Placing An Emergency Call
Step 1. Press and hold the center Help Button once until you feel a vibration or hear the activation tones. Step 2. LifeFone’s response team will answer your call, talk to you to assess your needs, and notify emergency services if appropriate. -
Page 9: Location-Based Services
Important: Voice-In-Pendant requires an adequate battery charge to function properly. Prior to use, please charge Voice-In-Pendant at least 3 hours. LifeFone VIP Active: At-Home & On-The-Go User’s Guide... - Page 10 Emergency Call Button in an emergency. Talk to your health care provider regarding the most effective way to wear your Voice-In-Pendant. Use only the LifeFone-provided Lanyard. To reduce risk of strangulation, the Voice-In-Pendant Lanyard is designed to break apart under certain conditions.
- Page 11 Locate a Lost VIP Active Device Device Finder — If your VIP Active is misplaced or lost, our Customer Care team can ring the device and use GPS location technology to help locate it. LifeFone VIP Active: At-Home & On-The-Go User’s Guide...
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Page 12: Optional Features
3. If you wish to add new contacts, or edit the contacts on your list, please call LifeFone at 1-800-940-0262. Optional Features: Contact LifeFone to enable these optional features for an additional fee: 1-800-940-0262 Optional Fall Detection or Man-Down Protection... - Page 13 • Real time updates of account activity • View alarm details to determine the next appropriate step. • Know which contacts are currently in the chat • Initiate private phone call or text message with any account contact LifeFone VIP Active: At-Home & On-The-Go User’s Guide...
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Page 14: Fcc Part
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules FCC Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. - Page 16 16 Yellowstone Avenue, White Plains, New York 10607-1324 Web: www.LifeFone.com Phone: 1-800-940-0262 Saves Lives When Seconds Count ® Copyright ©2022 LifeFone ® LF-MN-VIP-A.1022...
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