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Summary of Contents for OurPets SMARTLINK FEEDER
- Page 1 SMARTLINK™FEEDER Health Monitoring Setup Guide...
- Page 2 It allows pet parents to monitor their pets’ essential functions as they would their own via the dedicated OurPets Intelli- ® gentPetLink™ smartphone app. (App available on both Apple ®...
- Page 3 The SMARTLINK™ FEEDER – Intelligent PET BOWL monitors: 1. Feeding behavior a. When your dog or cat uses the feeder, the SmartLink™ Feeder will establish a baseline average for your pet’s daily usage and will send you a notification on any deviation of use &...
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Page 4: How To Set Up
(Make sure the Network/Cellular, Bluetooth, Notification and Location Service are “ON”.) Register your Product By registering your OurPets Intelligent Pet Care™ ® products, you will have the ability to use smart features, such as the healthcare log and receiving notifications. - Page 5 Register your Pet To register your pet you will need to register the includ- ed SmartLink™ Tag and add in your pets information. If you want to register multiple pets, you will need multiple SmartLink™ Tags. 1. Select the pets (SmartLink™ Tag) from the list and tap “+”, or touch your smartphone to the SmartLink™...
- Page 6 The SmartLink™ Tag is finished pairing when the flashing light in the blue sensor window stops flashing and stays lit for one second then goes out. Attach the SmartLink™ Tag under your pet’s neck with the blue side facing the SmartLink™ Feeder. To deregister your pet/SmartLink™...
- Page 7 20% of their established average, you will receive a notification. Notification about your product: You will receive useful information regarding the maintenance of your OurPets Intelligent Pet Care™ ® SmartLink™ Feeder – Intelligent Pet Bowl. Notification will be sent when: •...
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Page 8: Troubleshooting
-Make sure Bluetooth is turned on, on your iOS or Android device. ® working? -Make sure you downloaded correct app. -Make sure you registered your OurPets Intelligent Pet Care™ product ® to the App. I don’t receive any notifications You can receive notifications from your products only in Bluetooth ®... - Page 9 Feeder and the SmartLink™ Tag to the App. Go to the Product Log IntelligentPetLink™ App. Why? and select your SmartLink™ Feeder and register. Also register the SmatrLink™ Tag and name it as your pet. If you still have questions, please contact customer service at 1-800-565-2695 or customerservice@ourpets.com.
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Page 10: Frequently Asked Questions
-SmartLink™ Feeder: You can check the usage of your pets, duration and frequency. What is the Product Log? In the Product Log, you can find all of the information on your OurPets Intelligent Pet Care™ product. ® What is Device Activity? Device activity shows actual activity history of your registered products. - Page 11 What is the “Your Pet” in Healthcare Log? If you first register your product, “Your Pet” automati- cally appears as your Healthcare Log. You can edit it to your own pet’s name from “Edit”. What does it mean when the loading icon appears from time to time? If you see the loading icon running, it means the app is gathering data.
- Page 12 ® Pet Care™ product to the App. I don’t receive any notifications away from the home. Why? You can receive notifications from your OurPets ® Intelligent Pet Care™ products only in Bluetooth ® range. However, if you purchase the SmartLink™...
- Page 13 SmartLink™ Feeder – Intelligent Pet Bowl How do I pair the SmartLink™ Tag to the SmartLink™ Feeder? -Be sure to hold the OPEN/CLOSE button during this process. *Maximum registration number is 50. *If the number reaches the maximum number information of oldest Tag is overwritten. Un-pairing One Tag is deregistered with one sequence as same as the above.
- Page 14 SmartLink™ Feeder, purchase additional SmartLink™ Tags and pair them to the SmartLink™ Feeder. If you still have questions, please contact customer service at 1-800-565-2695 or customerservice@ourpets.com. Monday through Friday 8AM - 5PM EST...
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