Motorola TCR1000 Product Information Manual

Motorola TCR1000 Product Information Manual

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Mobile Release 5.14.10
TCR1000
PRODUCT INFORMATION
MANUAL
March 2014
*68015000890*
EN
68015000890-E
© 2014 Motorola Solutions, Inc. All rights reserved.

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Summary of Contents for Motorola TCR1000

  • Page 1 Mobile Release 5.14.10 TCR1000 PRODUCT INFORMATION MANUAL March 2014 *68015000890* 68015000890-E © 2014 Motorola Solutions, Inc. All rights reserved.
  • Page 3: Table Of Contents

    Service Information – EIA......................11 Service Information – AME......................13 Service Information – Americas....................17 Icon Conventions........................... 19 Chapter 1: Product Overview................21 TCR1000 Overview............................21 Specification............................21 Ordering Options for Radios and Features......................23 Dongle Enablement – Software Enablement Kits....................23 Ordering a Software Enablement Kit........................23 Radio Ordering..............................
  • Page 4 4 | Contents Authentication............................33 Air Interface Encryption..........................33 Clear Radios (Class 1).........................34 Static Cipher Key Encryption (Class 2)..................34 Derived Cipher Key and Common Cipher Keys Encryption (Class 3)........35 Group Cipher Keys Encryption (Class 3G).................35 End-to-End Encryption..........................35 Radio Disable/Enable..........................36 Radio Permanent Disable........................
  • Page 5: List Of Figures

    List of Figures | 5 List of Figures Figure 1: TCR1000 ......................... 21 Figure 2: Trunked Mode Operation ....................27 Figure 3: Direct Mode Operation ....................27 Figure 4: Talkgroup Tree ........................28 Figure 5: Voice and Data End to End Encryption ................36...
  • Page 6 6 | List of Figures...
  • Page 7: List Of Tables

    Table 6: RF Specification ....................... 22 Table 7: GPS Specification ......................22 Table 8: Security Features Required Per Security Class ..............34 Table 9: LED Indications ........................49 Table 10: TCR1000 Controls and Indicators ..................50 Table 11: Radio Tones ........................52 Table 12: Available Audio Templates .................... 55...
  • Page 8 8 | List of Tables...
  • Page 9: Copyright Information

    No part of this manual may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license under the copyrights, patents, or patent applications of Motorola, except for the normal non-exclusive license to use that arises by operation of the law in the sale of a product.
  • Page 11: Service Information - Eia

    Customer Information Desk and obtain a Return Material Authorization number. Unless advised otherwise, the equipment should then be shipped to the following address: Motorola GmbH, European Systems Component Center, Am Borsigturm 130, 13507 Berlin, Germany E-mail: escc.admin@motorolasolutions.com. Telephone: +49 30 66 86 1404 Mon –...
  • Page 12 Fax: +49 (0) 6128 951046 Latest Versions of Manuals To download the latest versions of technical manuals, see http://emeaonline.motorolasolutions.com. Submit Your Comments If you have any comments or would like to report a problem regarding Motorola publications, send an e-mail to:escc.admin@motorolasolutions.com. Send Feedback...
  • Page 13: Service Information - Ame

    Motorola Service Center as listed in the following table: Table 2: Service Information — Telephone Numbers and Addresses of the Asia and Pacific...
  • Page 14 3220 Sukhumvit Road, Klongtoey, Bangkok 10110 Contact: Nitas Vatanasupapon E-mail: Nitas@motorolasolutions.com India +91-9844218850 Motorola Solutions India Pvt. Ltd. C/o Communication Test Design India Private Limited, #4, 5 Maruthi Industrial Estate, Rajapalya, Hoodi Village, Bangalore - 560048, India Contact: K. Umamaheswari E-mail: umamaheshwari@motorolasolutions.com...
  • Page 15 Motorola Radio Aftermarket and Accessory Division (AAD). If no part number is assigned, the part is not normally available from Motorola. If a list of parts is not included, that means that no user-serviceable parts are available for that kit or assembly.
  • Page 17: Service Information - Americas

    Some replacement parts, spare parts, and/or product information can be ordered directly. If a complete Motorola part number is assigned to the part, it is available from Motorola. If no part number is assigned, the part is not normally available from Motorola. If the part number is appended with an asterisk, the part is serviceable by Motorola Depot only.
  • Page 18 Piso 11, San Isidro Lima 27 954-723-8959 MOTOROLA SOLUTIONS, INC. Latin American Countries Region 789 International Parkway Sunrise, FL 33325 Venezuela 58212-901-4600 MOTOROLA DE LOS ANDES C.A. Ave. Francisco de Miranda Centro Lido, Torre A Piso 15, El Rosal Caracas, 1060 Send Feedback...
  • Page 19: Icon Conventions

    There is no warning level associated with a note. Suggestion: SUGGESTION indicates a recommendation from Motorola that does not require to be followed, but might be helpful. There is no warning level associated with SUGGESTION.
  • Page 21: Chapter 1: Product Overview

    There are no compromises in the design of the TCR1000. Motorola worked closely with police forces to ensure that it is intuitive and simple to operate, truly Technology that is Second Nature. The TCR1000 incorporates control features matched to the needs of officers in covert operations.
  • Page 22: Table 6: Rf Specification

    22 | Product Overview Parameter Value Weight g <180 with PMNN4411A Li-Ion battery Battery Operating Life (Time Expected) 05/35/60 > 8 hr Talkgroups - TMO 4000 Entries (up to 2048 entries in one folder) 2048 Unique entries Talkgroups - DMO 1024 Entries Folders - TMO Folders - DMO...
  • Page 23: Ordering Options For Radios And Features

    Product Overview | 23 Parameter Value GPS Antenna Body worn folded monopole (semi-rigid) integrated into the TETRA antenna Body worn folded monopole (dribble) integrated into the TETRA antenna Integrated into the patch connected to the TETRA body-worn antenna Sensitivity -152 dBm / -182 dBW Accuracy (Measured at -137 dBm) 5 meters - 50% probable 10 meters - 95% probable...
  • Page 24: Radio Ordering

    24 | Product Overview Radio Ordering Procedure: 1 Order the main radio model. 2 Order options from each of the following categories: • Software Selling Features • Customer Programming Software • Integrated Terminal Management • Accessories Note: Export controls apply when ordering encryption. Golden Codeplug The Golden Codeplug covers all standard codeplug fields and required optimal settings.
  • Page 25: Chapter 2: Services And Features

    Chapter Services and Features Features Overview Trunk Mode Operation (TMO) • Air Interface Encryption - SCK, CCK, DCK, GCK • Air Interface Migration • Ambience Listening • Announced Type 2 handover • AT commands • Broadcast Call • Congested Cell Handling •...
  • Page 26: System Support

    26 | Services and Features Platform Specific Features • Energy Economy • Flashing via USB General Features • Covert Mode • Favorite talkgroups • Flexible size talkgroup folders • High Assurance Boot (HAB) memory access protection • Super groups of scan groups Features Not Supported in Dimetra •...
  • Page 27: Direct Mode Operation

    Services and Features | 27 Figure 2: Trunked Mode Operation Direct Mode Operation Direct Mode Operation is a mode of simplex operation where radios communicate directly. Figure 3: Direct Mode Operation Group Call The group call service enables the radio to communicate with a group of other TETRA radios using point to multi- point operation.
  • Page 28: Programmable Talkgroups

    28 | Services and Features Programmable Talkgroups The radio offers a talkgroup list facility. Each talkgroup entry contains a TETRA group address and may be associated with a name tag. The talkgroups can be defined in the codeplug as per the radio capabilities. Talkgroups are configured separately for TMO and DMO modes.
  • Page 29: Talkgroup Selection

    Services and Features | 29 Talkgroup Selection Talkgroup selection from the stored list of talkgroups in the favorite folder is performed by rotating the rotary knob to the corresponding position of the talkgroup in the favorite list. The radio does not allow dialing a group SSI, nor select a talkgroup from outside the favorite talkgroups list. Favorite Folders If the Folder Selection is enabled in the codeplug, you can access up to 100 favorite talkgroups programmed in the list using dedicated RCU controls.
  • Page 30: Timed Talkgroup Change

    30 | Services and Features Note: Not all infrastructures support this feature. Consult with your service provider before enabling this feature. Timed Talkgroup Change This feature allows switching between the original and the predefined talkgroup (TMO or DMO) by using the O PTION button function.
  • Page 31: Temporary Group Address

    Services and Features | 31 If the radio is not the transmitting party, an unannounced cell reselection is employed, followed by call restoration procedures. Temporary Group Address The radio supports the temporary group address assigned by the SwMI. The address is valid only for the lifetime of the call.
  • Page 32: Emergency Group Call

    32 | Services and Features Note: It is possible to power up the radio by pressing the Emergency Button. Depending on the service provider settings the radio can start Emergency Operations automatically. If the radio was PIN-protected (except SIM PIN), Emergency Operations will bypass the PIN lock for the duration of the Emergency Operations.
  • Page 33: Emergency Hot Microphone

    Services and Features | 33 Emergency Hot Microphone The Hot Microphone allows you to talk without pressing the PTT button during Emergency Operations. The transmission continues for a provisioned amount of time. Pressing the PTT button before the Hot Microphone time expires ends the Hot Microphone operation.
  • Page 34: Clear Radios (Class 1)

    34 | Services and Features • Class 2 — static key encryption (SCK). • Class 3 — derived key encryption (DCK, sometimes called the dynamic key), the Common Cipher Key (CCK), and the Group Cipher Key (GCK). TETRA DMO has two classes of encryption: Class 1 and Class 2. The security features supported in the radio depend on the security mode.
  • Page 35: Derived Cipher Key And Common Cipher Keys Encryption (Class 3)

    Services and Features | 35 Derived Cipher Key and Common Cipher Keys Encryption (Class 3) DCK/CCK are required to prevent over-exposure of key material. Existing encryption systems use Static Cipher Keys (SCK), where one key is used for all radios and all calls. Key material is often exposed and SCK logistics of changing keys consist in programming all radios and base stations.
  • Page 36: Radio Disable/Enable

    36 | Services and Features Figure 5: Voice and Data End to End Encryption Data Services TETRA System Boundary Voice Codec End-to-End Encryption End-to-End Key Management Standard TETRA Air Interface Encryption Short Data Service Type 4 and Key Management The End-to-End Encryption (E2EE) feature resolves this issue by encrypting the voice information before it is packed into the PDU.
  • Page 37: Radio Permanent Disable

    Services and Features | 37 Radio Permanent Disable Permanent disabling is intended to protect a network from attack from a compromised or faulty radio. It can be used when the radio has been compromised, or has been suspected of compromise for a long time. It is a one-way function and no equivalent enable is available.
  • Page 38: Control Channel Selection

    38 | Services and Features Control Channel Selection Each TDMA frame on a given carrier is comprised of four time slots, of which any can be used as a physical channel. The following types of physical channels are available: • Traffic physical (TP) channel —...
  • Page 39: Registration

    Services and Features | 39 selection is required. Network selection to another network is only performed at initial cell selection following a link fail and then only if the home network is not available. The radio uses its own ISSI. The radio operates in all networks as it does in its home network.
  • Page 40: Seamless Handover

    40 | Services and Features For compatibility with systems that do not support type-1 or type-2 cell reselection, the radio can be provisioned to never perform these types of reselections. The radio decides on the need for cell reselection, based on comparison of the signal strength and the service level between the serving cell and neighbor cells.
  • Page 41: Dynamic Air Interface Migration

    Services and Features | 41 AIM, DAIM and Any Networks features are mutually exclusive. This is a selling feature. Dynamic Air Interface Migration The Dynamic Air Interface Migration feature offers users a quick and easy way to switch between networks. Depending on that setting, every time a radio is powered up or a talkgroup is changed, it automatically roams to the assigned network.
  • Page 42: Subscriber Class

    42 | Services and Features The feature is configurable using the CPS. Subscriber Class When the radio powers up, or whenever it performs registration or roaming, it always uses its provisioned Subscriber Class (SC). When the radio registers on a cell that does not support any of its SCs, it is active only in services that have the emergency priority.
  • Page 43: Supplementary Services

    Services and Features | 43 When the radio is operating on an LST cell, the radio may prevent you from invoking the following services (depends on infrastructure settings): • Private call • Phone call • PABX call • Packet data •...
  • Page 44: Ambience Listening

    44 | Services and Features • Call-related DGNA. • Functionality of the authorized user. • Network authentication before accepting DGNA. Ambience Listening The Ambience Listening (AL) feature allows a console operator or dispatcher to monitor audio activity in the vicinity of a specific radio without giving any indication to the affected radio.
  • Page 45: Dmo Gateway And Repeater Communication

    Services and Features | 45 Mobility procedures that do not require the radio to send an uplink transmission are performed except for cell reselection. In transmit inhibit mode the radio joins group calls for any group that the radio is monitoring, but the transmitting on that call is still prohibited.
  • Page 46: Communication Through Gateways

    46 | Services and Features Your service provider can configure the radio to play a tone each time it connects to or disconnects from the repeater. Communication through Gateways Gateway provides connectivity between radios operating in DMO Mode and the TETRA network, so that the DMO radios can communicate with the TMO radios.
  • Page 47 Services and Features | 47 In the stand-by mode the battery does not last longer than 24 hours. Send Feedback...
  • Page 49: Chapter 3: Man-Machine Interface

    Chapter Man-Machine Interface Controls, Indicators and Related Features LED Indications Table 9: LED Indications Indication Status Solid green In use Battery charging finished and charger connected KVL mode enabled Blinking green In service Encryption key erasure succeeded Solid red Out of service Self-check fails Blinking red Connecting to the network...
  • Page 50: Controls And Indicators

    50 | Man-Machine Interface Controls and Indicators Table 10: TCR1000 Controls and Indicators Annotation Description up and down buttons OLUME Press V up or down buttons to adjust earpiece audio volume. OLUME Table continued… Send Feedback...
  • Page 51 Man-Machine Interface | 51 Annotation Description Press V up and down buttons simultaneously for at least 2 seconds to enter/exit the OLUME Hibernation. PTT C EMOTE ONNECTOR button Press T button to give a tone indication on the selected talkgroup. The T button transmits the number of tones as pressed by the radio user.
  • Page 52: Audio

    52 | Man-Machine Interface Annotation Description button ESET Press to reset the Remote Control Unit (RCU). button PTION It can be used in the following ways: • Short press — press for a short time (less than 0,5 second by default). •...
  • Page 53 Man-Machine Interface | 53 Tone Name Tone Diagram [Hz] 2400 2100 1800 1000 Bad Key Pressed [ms] [Hz] 2400 2100 From Out-of-Service to 1800 1000 In Service [ms] Talkgroup Selected Rotary Switch [Hz] 2400 2100 position determines 1800 1000 how many times the following sequence is [ms] repeated.
  • Page 54 54 | Man-Machine Interface Tone Name Tone Diagram [Hz] 2400 2100 Call Disconnected or 1800 1000 Failed Due to Network 500[ms] [Hz] 2400 2100 1800 1000 Entering DMO 400[ms] [Hz] 2400 2100 1800 1000 Exiting DMO 400[ms] [Hz] 2400 2100 Entering/Exiting Local 1800 1000...
  • Page 55: Whisper Mode

    Man-Machine Interface | 55 Tone Name Tone Diagram [Hz] 2400 2100 1800 1000 Disabling Whisper Mode 600[ms] [Hz] 2400 2100 1800 1000 Low Battery Alert 400[ms] [Hz] 2400 2100 1800 1000 RCU Not Installed 400[ms] Note: All the audible indications can be disabled by your service provider. Whisper Mode In situations where talking at normal volumes may be an issue the radio supports a high sensitivity microphone mode that can be toggled.
  • Page 57: Appendix A: Glossary

    Appendix Glossary Audio Device Descriptors Air Interface Encryption Air Interface Encryption (AIE) Provides confidentiality on the radio link over the air. See also: Encryption on page 59 Announced Cell Reselection Cell reselection where radio Mobile Link Entity (MLE) informs the Switching and Management Infrastructure (SwMI) both in the serving cell and in the new cell that cell change is performed.
  • Page 58 58 | Glossary Common Cipher Key Central Network Equipment The equipment located at the Master Site or Mobile Switching Office. Class 3 DCK encryption, ESI with CCK, authentication. Clear Not encrypted. Common Cipher Key (CCK) Used to encrypt group and broadcast addressed downlink signaling (from infrastructure to a radio). Also used to protect ISSI identities.
  • Page 59 Glossary | 59 Direct Mode Operation (DMO) Direct communications between two or more radios without the use of any infrastructure. Direct Mode Operation Data Radio Equipment DTMF Dual Tone Multi-Frequency Dual Tone Multi-Frequency (DTMF) Tone-based signaling scheme which combines two of a set of standard frequencies. The result is a third or beat frequency (signal) which is the desired or usable signal.
  • Page 60 60 | Glossary Firmware Computer instructions that reside as read-only software on a radio's flash memory. Fixed Network Equipment Switching and Management Infrastructure Flash A storage chip integrated in to radio hardware, that can be erased and reprogrammed. Flashing Writing a software image file to a radio. Group Cipher Key GCK KAR Group Cipher Key Key Association Range...
  • Page 61 Glossary | 61 Individual Short Subscriber Identity (ISSI) TETRA term for a unique, individual ID assigned for each radio. See also: Short Subscriber Identity on page 66 Individual TETRA Subscriber Identity (ITSI) Consists of ISSI plus MCC and MNC codes. See also: Individual Short Subscriber Identity on page 61...
  • Page 62 62 | Glossary MACE Motorola Advanced Crypto Engine Main Control Channel (MCCH) The main control channel at a site. The channel is used by radios to register on the system and to request and setup speech calls with other radios.
  • Page 63 Glossary | 63 Air Interface Encryption on page 57 PABX Private Automatic Branch Exchange PABX Gateway A device that provides connectivity from a TETRA user to a PABX subscriber and the other way around. See also: Private Automatic Branch Exchange on page 63 PDV2 Permanent Disable Version 2...
  • Page 64 64 | Glossary PSTN Gateway A device that provides connectivity from a TETRA user to a PSTN subscriber and the other way around. Additionally, for the duration of the call, the PSTN gateway allows TETRA signaling information to be passed from TETRA Switching and Management Infrastructure to the external network user and from the external network user to the TETRA SwMI in accordance with the TETRA Call Control (CC) procedures.
  • Page 65 Glossary | 65 Remote flashing Programming the transceiver via the control head. Remote Speaker Microphone RSSI Radio Signal Strength Indicator Radio User Assignment RUA/RUI Radio User Assignment/Radio User Identity Radio User Identity Static Cipher Key SDMO KAG Secure Direct Mode Operation Key Association Group Short Data Service Selling Feature Requires a USB dongle with purchased licenses.
  • Page 66 66 | Glossary Short Subscriber Identity (SSI) The network specific portion of a TETRA Subscriber Identity. An SSI is only unique within one TETRA subdomain (one TETRA network). Subscriber Identity Module Software Image A collection of files distinguished by individual releases. It contains firmware, codeplug, and audio template files dedicated to specific radio models.
  • Page 67 Glossary | 67 Telephone Interconnect (TI) A call feature that provides subscriber access to the Public Switched Telephone Network (PSTN). Telephone interconnect can be used for both land-to-mobile calls and mobile-to-land calls. See also: Public Switched Telephone Network on page 64 TETRA Acronym for TErrestrial Trunked RAdio.

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