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PROBLEM
Appliance does not operate
Temperature inside the appliance is too warm.
Temperature inside the appliance is too cold
Vibration
Moisture is forming on the inside of the appliance.
Moisture is forming on the outside of the appliance.
IMPORTANT: If your appliance appears not to be operating correctly, then you should disconnect it from your
mains supply and then contact the Customer Care Department.
DO NOT ATTEMPT TO REPAIR THE APPLIANCE YOURSELF.
Please note that if an engineer is asked to attend whilst the product is under guarantee and finds that the
problem is not the result of an appliance fault, then you may be liable for the cost of the call out charge.
The appliance must be accessible for the engineer to perform any necessary repair. If your appliance is installed
in such a way that an engineer is concerned that damage will be caused to the appliance or your kitchen, then
he will not complete a repair.
This includes situations where appliances have been tiled in, sealed in with sealant, have wooden obstructions
placed in front of the appliance, like plinths. Or any installation other than the one specified by Wren has been
completed.
Please refer to the conditions of guarantee that appear on the warranty card that you receive with the appliance.
IMPORTANT: Wren operates a policy of continuous improvement and reserves the right to adjust and modify its
products without prior notification.
Technical Data
Manufacturer
POSSIBLE CAUSE
Not plugged in.
The circuit breaker has tripped or the fuse has blown.
The temperature controls are set too warm. Set the temperature
controls to a cooler setting and allow several hours for the
temperature to stabilise.
The door is being kept open too long or is being opened too
frequently, which is allowing warm air to enter the appliance.
The door is not closed completely.
The door gasket is not sealing correctly.
The appliance has recently been disconnected from the mains
supply; it will take at least four hours for it to get down to
temperature again.
The temperature controls are set too cold. Set the temperature
controls to a warmer setting and allow several hours for the
temperature to stabilize.
Check to ensure that the appliance is on a level surface.
The appliance is touching the back wall behind it.
Re-position the appliance and move it from the wall.
If vibration continues to occur, then turn off the appliance and
unplug it from your mains supply. Then contact the Customer
Care Department for assistance.
The door is slightly open.
The door is being kept open too long or is being opened too
frequently. Open the door less often.
The door is not sealed properly.
The door is slightly open, causing cold air from inside the
appliance to meet warm, moist air from the outside.
Wren
14
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