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Sonictel T5 Series Welcome Manual

Telephone sets

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WELCOME

GUIDE

Sonictel T5 Series Telephone Sets

Welcome to the Cloud! Thank you for choosing Sonictel

as your managed service provider. This manual will

guide you through the initial setup & teach you the basic

functions of your new enterprise phone system.

844.SONICTEL | www.sonictel.com | help@sonictel.com

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Page 1 WELCOME GUIDE Sonictel T5 Series Telephone Sets Welcome to the Cloud! Thank you for choosing Sonictel as your managed service provider. This manual will guide you through the initial setup & teach you the basic functions of your new enterprise phone system.
Page 2: Basic Call Features
BASIC CALL FEATURES CALL MUTE & UN-MUTE Press to mute the microphone during a call PLACING A CALL Press again the un-mute the call Using the handset: INTERCOM (HFAI - Hands Free Answer over Intercom ) 1. Pick up the handset To perform a private intercom: 2.
Page 3 If you press the OPTION soft key, you can also do the following CALL FORWARD Select DETAIL to view the detailed information about the entry Select ADD TO CONTACT to add the entry to the local directory To enable call forward: Select ADD TO BLACKLIST to add the entry to the blacklist 1.
Page 4 PERSONAL USER INFORMATION NOTES Name Extension Mailbox Mailbox Password New Mailbox Password General Mailbox General Mailbox Password Agent ID SONICTEL PORTAL INFORMATION To access the Sonictel portal: 1. Navigate to pbx.sonictel.io 2. Username 3. Password...
Page 5 Thank you for choosing Sonictel for your Telecom needs! If you require additional assistance after reading through this user guide, please contact your Sonictel Support team at 1.844.SONICTEL, Option 3 or open up a trouble ticket by sending an email with an explanation of the issue that you’re having to help@sonictel.com...