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Summary of Contents for Hughes HughesNet Fusion Multipath
- Page 1 Welcome to HughesNet Fusion...
- Page 2 Copyright © 2022 Hughes Network Systems, LLC All rights reserved. This publication and its contents are proprietary to Hughes Network Systems, LLC. No part of this publication may be reproduced in any form or by any means without the written permission of Hughes Network Systems, LLC, 11717 Exploration Lane, Germantown, Maryland 20876.
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Page 3: Before You Begin
Before you begin ENSURE YOUR EXISTING HUGHESNET WI-FI MODEM IS CONNECTED AND PLUGGED IN! An active HughesNet® service is required prior to installing the Multipath Device. The Multipath Device connects to your existing HughesNet Wi-Fi Modem. Figure 1: Connected Antenna, Multipath Device, and HughesNet Wi-Fi Modem September 14, 2022 1043288_0001_e... -
Page 4: Included In The Box
Included in the box The following items are included and packaged as pictured in Figure • (1) Multipath unit • (1) Antenna with cable • (1) Power adapter • (1) Power cord • (1) Ethernet cable • (2) double-sided tapes for antenna mounting Figure 2: Boxed device and parts 1043288-0001_e September 14, 2022... - Page 5 Connect and power up the new Multipath Device Plug the power plug into the power outlet AFTER connecting the antenna. This is to avoid static electricity discharges that could shock you and/or damage the device. 1. Connect and hand-tighten the antenna cables (Figure 3) to the Multipath Device, taking care to match the labeled cable to the appropriate port.
- Page 6 2. Connect the Multipath Device to the HughesNet Wi-Fi Modem using the provided Ethernet cable. Figure 4: Ethernet cable connection 3. Place the antenna at least 1.5 feet (see Figure 5) from the following, but do not mount the antenna during this step: a.
- Page 7 NOTE: Optimal signal strength is typically found near an exterior wall or window. Avoid installing in a basement, if possible. The activation step will guide you to position the antenna at a location with the best signal strength. You may want to place the Multipath Device on the floor during this process because it can tip over.
- Page 8 Activate service and mount antenna 1. Ensure the SYSTEM LED on the front of the Multipath Device is BLINKING and the SAT LED is SOLID. On - Solid On - Blinking On - Solid Figure 7: Current LEDs 2. Go to https://fusion.hughesnet.com and follow the on-screen instructions to start the activation and complete the installation.
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Page 9: Troubleshooting
• If using your own Ethernet cable, ensure the cable is Cat5e, CAT6, or CAT7. • Check your browser’s version and ensure you have the latest release. Need help with the installation? Call Hughes Customer Care toll-free at 866-347-3292 For Mulitpath Device FAQs, visit hninfo.us/fusion. - Page 10 Table 1: Multipath Device LED definitions Multipath Device Definition The LED will turn on within a few POWER seconds of power up and stays solid until power is removed. SYSTEM The system and acceleration is fully (Solid) operational. SYSTEM The system and acceleration is partially (Blinking) operational, and requires attention.
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