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Materials
Authorization
Number. This RMA number should be
clearly marked on the outside of all
package(s) and on the packing list(s)
accompanying the shipment. A detailed
account of the nature of the problem(s)
being experienced with the equipment
should also be included inside the
package(s)
containing
materials.
A Purchase Order, included with the
returned materials, will expedite the
turn-around of serviced equipment. It is
recommended to include authorization
on the Purchase Order for PCB to
proceed with any repairs, as long as they
do not exceed 50% of the replacement
cost of the returned item(s). PCB will
provide a price quotation or replacement
recommendation for any item whose
repair costs would exceed 50% of
replacement cost, or any item that is not
economically feasible to repair. For
routine calibration services, the Purchase
Order should include authorization to
proceed and return at current pricing,
which can be obtained from a factory
customer service representative.
Warranty – All equipment and repair
services provided by PCB Piezotronics,
Inc. are covered by a limited warranty
against
defective
workmanship for a period of one year
from date of original purchase. Contact
DOCUMENT NUMBER: 21354
DOCUMENT REVISION: B
ECN: 17900
(RMA)
any
returned
material
and
PCB for a complete statement of our
warranty. Expendable items, such as
batteries and mounting hardware, are not
covered
by
warranty.
damage to equipment due to improper
use
is
not
covered
Electronic circuitry failure caused by the
introduction of unregulated or improper
excitation
power
discharge is not covered by warranty.
Contact Information – International
customers should direct all inquiries to
their local distributor or sales office. A
complete list of distributors and offices
can
be
found
Customers within the United States may
contact their local sales representative or
a
factory
customer
representative. A complete list of sales
representatives
can
www.pcb.com.
Toll-free
numbers for a factory customer service
representative,
in
responsible for this product, can be
found on the title page at the front of this
manual. Our ship to address and general
contact numbers are:
PCB Piezotronics, Inc.
3425 Walden Ave.
Depew, NY 14043 USA
Toll-free: (800) 828-8840
SM
24-hour SensorLine
Website: www.pcb.com
E-mail: info@pcb.com
Mechanical
by
warranty.
or
electrostatic
at
www.pcb.com.
service
be
found
at
telephone
the
division
: (716) 684-0001
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