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Samsung Galaxy Buds+ Frequently Asked Questions Manual page 14

Device layout & functions
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Note:
During a call, ambient sound mode will turn off automatically. After a call, the mode
returns to the previous state.
In case of sound amplifying like ambient mode, feedback like howling may occur when
your earbuds or ear tips do not fit well in your ears. Please make sure your earbuds
including ear tips of Galaxy Buds+ fits properly with your ears and if not, replace with
ear tips that fit your ears.
Option 2. Automatic sound switching Click to Collapse
There's time to time you may only want to wear one earbud in case someone needs to speak with
you. Automatic sound switching on Galaxy Buds+ supports your sound settings with flexibility.
The good news about using automatic sound switching is there are no settings to adjust. The
Galaxy Buds+ will automatically switch the sound output to mono to stereo, based on how many
earbuds are placed in the charging case. When you're using one earbud, make sure to place the
other earbud in the charging case to avoid losing it and prevent battery drain.

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