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SecuGen Hamster Air User Manual

Fingerprint reader

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Hamster Air™ User Guide
© 2021 SecuGen Corporation. All rights reserved. SG1-0300A-002

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Summary of Contents for SecuGen Hamster Air

  • Page 1 Hamster Air™ User Guide © 2021 SecuGen Corporation. All rights reserved. SG1-0300A-002...
  • Page 2 Hamster Air™ is different from other SecuGen fingerprint readers Contactless Contact With Hamster Air, there is no contact with the sensor. We’ve provided these guidelines to help you get the best results.
  • Page 3: Before First Use

    Before first use Plastic film 1. Remove plastic film 2. Pull up on red tab 3. Discard...
  • Page 4: How To Use

    How to use...
  • Page 5 How to use 1. Place your finger straight into the center of the reader Keep your finger flat and pointing straight Your fingerprint should face down...
  • Page 6 How to use 2. Slightly raise or lower your finger until you get a good enrollment or match If your app shows your fingerprint, try to get a clear image in focus...
  • Page 7 How to use 3. Make sure your finger is in the center of the reader Your whole fingertip should also be centered If your app shows your fingerprint, use it to help you find the center...
  • Page 8 How to use 4. The LED light will turn on when scanning. Keep your finger steady.
  • Page 9 Tips for better scanning...
  • Page 10 Tips for better scanning ✓ Make sure your whole fingertip is in the center of the reader The whole fingertip starts from the first joint and continues to the end of the finger It contains the fingerprint core, which is used for enrolling and matching...
  • Page 11 Tips for better scanning ✓ Keep your finger flat within the range shown below The best level is in between the lines This helps you scan a good quality fingerprint – even for large or small fingers...
  • Page 12 Tips for better scanning ✓ Center your fingerprint in the app window (if available) This helps you scan the most important part of your fingerprint...
  • Page 13 Tips for better scanning • When scanning to enroll, lower your finger until you get a large, clear fingerprint. If multiple scans are required, repeat scanning at slightly different heights. • When scanning to match, slightly raise or lower your finger until a match is complete.
  • Page 14 Examples of wrong finger placement...
  • Page 15 Tilted down or bent Rotated left Too low Tilted up Rotated right Too high...
  • Page 16 Using Hamster Air with contact readers...
  • Page 17 RECOMMENDED Contactless Contact If Hamster Air is used together with SecuGen • Errors may occur when matching contactless fingerprints with fingerprints contact readers, it is best enrolled on a contact reader to enroll both contactless • This may be caused by:...
  • Page 18: How To Clean

    How to clean...
  • Page 19 1. Find tab at bottom 2. Press tab and squeeze 3. Press panel at same time < click > 4. Slide out front panel 5. Wipe glass with cloth 6. Replace front panel...
  • Page 20 Questions or Comments? Contact your sales representative or email us at techsupport@secugen.com for help or to let us know what you think about the Hamster Air...