HYPERVOLT Home 2.0 User Manual

HYPERVOLT Home 2.0 User Manual

7kw ac
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Hypervolt Home
7kW AC
User Guide - English
Proudly designed and manufactured in Britain

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Summary of Contents for HYPERVOLT Home 2.0

  • Page 1 Hypervolt Home 7kW AC User Guide - English Proudly designed and manufactured in Britain...
  • Page 2: Table Of Contents

    Table of Contents Safety Notice Legal Notice Get to know your Hypervolt Home Using your Hypervolt Troubleshooting Safety Precautions Technical Sheet Declaration of Conformity Hypervolt Service...
  • Page 3: Safety Notice

    Any resulting damage from such actions will unfortunately not be covered by your standard warranty. The installation of the Hypervolt Home device must be performed by a qualified electrician in accordance with the local wiring and building regulations. The relevant information, which is provided in the ‘Installation Guide’, does not relieve the user of responsibility to...
  • Page 4: Legal Notice

    Hypervolt Limited reserves the right to make changes to the specifications and processes of the product and documentation at any time and without prior notice.
  • Page 5: Get To Know Your Hypervolt Home

    Get to know your Hypervolt Home Outer LED Ring LED Status Indicator Charging Plug Charging Cable...
  • Page 6 Get to know your Hypervolt Home Status light indicators... Blue: Stand-by No light: Device is off The charger is If there are no lights ready to start a on, check if power is charging session. available at the source. Green: Charging...
  • Page 7: Using Your Hypervolt

    You will know your Hypervolt Home 2.0 charger is ready for action when it displays a solid BLUE light. This indicates the device is powered up and ready to connect to your vehicle. To learn more about charging modes and set your preferences, visit the Hypervolt app.
  • Page 8 Within a few seconds you should hear the safety latch locking the charging connector in place. If the Hypervolt is in Plug and Charge mode the charging session will start right away, and the Hypervolt a solid GREEN light will display indicate that your vehicle is charging.
  • Page 9 Using your Hypervolt In case of... No Lights Showing If the charger displays no lights you must check if power is available to the device. Check any fuses/switches which your electrician has installed and make sure they are all switched on. If you are sure the device is receiving power but there are no lights showing, contact your installer.
  • Page 10 With 90% of faults, checking the troubleshooting guide below will resolve the issue in no time. If connected to the internet the Hypervolt charger will have already sent diagnostics information to the HyperCloud, and our tech team has been notified of the issue.
  • Page 11: Troubleshooting

    1. The charging station is unlocked in my app but appears off and no lights are on This could mean that there is no power reaching your Hypervolt charger. It is usually as simple as a circuit breaker that is off or has tripped.
  • Page 12 What to do if ... 2. The charging cable does not disconnect from the car The Hypervolt Home device is unfortunately not responsible for locking the cable inside your vehicle charge port. It is the electric vehicle which must release the charging port lock in order to allow the cable to be safely disconnected.
  • Page 13 Troubleshooting 3. The charging session does not start There are a few reasons why a charging session might not start: • The vehicle is scheduled to charge at a later time. • The vehicle is fully charged, hence it cannot charge anymore. •...
  • Page 14 Consult your vehicle’s manual. If there is a power outage during your charge session, charging your vehicle will resume automatically as soon as power is available to the Hypervolt.
  • Page 15 Check the specification of your vehicle make and model and verify the maximum power figures for AC Mode 3 charging. Some vehicles have a maximum charging power of less than what the Hypervolt Home can deliver: 32A. If the vehicle always charges at a lower power...
  • Page 16 7. The charger is displaying a pulsing red light The Hypervolt Home has detected a problem during your charging session or with your device. If connected to the internet, Hypervolt will have already received diagnostics information and our tech team has been notified of your issue.
  • Page 17: Safety Precautions

    Safety Precautions Safety Instructions To ensure a seamless and trouble-free experience while using your smart Hypervolt charger, take a minute to read the following safety advice: Do not operate if physical defects such as cracks, breaks, • corrosion, or other damage are observed. In this case, contact us should you have any doubt.
  • Page 18 Safety Precautions Safety Instructions Always check the charging cable and the contacts for damage and contamination before use. Never use a damaged charging cable. Never use contacts that are dirty or wet. Only connect the plug to a suitable vehicle inlet. After the charging session has ended, simply unplug the charging plug from your vehicle.
  • Page 19 Safety Precautions Safety Instructions Depending on the vehicle, the time to complete the charging process and the duration of unlocking may vary. Some vehicles can be started with the charging cable connected. Be sure to unplug before driving off. Never use the charging cable with an extension cable or an adapter unless explicitly allowed to do so.
  • Page 20: Technical Sheet

    Technical Sheet Compatibility Hypervolt Home units are compatible with the Mode 3 charging standard and have been tested with the vehicles listed on our website.
  • Page 21 Technical Sheet Product Information Model Hypervolt Home Connection Capacity Single Phase, 7kW AC Tethered, IEC 62196/Type 2 OR SAE J1772/Type 1 Charging Connector Tethered Cable Length 5 or 7.5 Meters Mode 3 (EN/IEC 61851) Charging Protocol Electrical Properties AC Charging Output...
  • Page 22 Technical Sheet Physical Properties Dimensions (H x W x D) 328 x 243 x 101mm Mounting Type Wall/Pole mounted Colour White/Grey Shipping Weight 5.2 Kg Unit Material ABS composite Environmental Properties Operating Temperature -20 to 40 °C Operating Humidity Up to 95% RH, non-condensing Environmental Protection IP54 Standards and Compliance...
  • Page 23 WLAN Connections with 256-Bit Encryption Warranty All correctly installed Hypervolt hardware is covered by our thirty six month limited warranty. Any hardware failure should be promptly reported to us. Our support team will investigate and take immediate steps to resolve the issue in a timely and speedy manner.
  • Page 24: Declaration Of Conformity

    Unit 17, Innovation Business Centre Consul Avenue RM13 8HZ Rainham United Kingdom Hereby declare that: Product Model Name: Hyperpoint Home 2.0 HYPV-2.0-7 Product Model Number: In accordance with the following legislation: 2014/35/EU: The Low Voltage Directive 2004/30/EU: The Electromagnetic Compatibility Directive...
  • Page 25 EU Declaration of Conformity Is in conformity with the applicable requirements of the following documents: BS EN 61851-1:2019 - Electric vehicle conductive charging systems. General requirements. BS EN 61851-22:2002 - Electric vehicle conductive charging system. A.C. electric vehicle charging station BS EN 62196-1:2014 - Plugs, socket-outlets, vehicle connectors and vehicle inlets - Conductive charging of electric vehicles BS EN 61000-6-2:2019 - Electromagnetic compatibility (EMC).
  • Page 26: Hypervolt Service

    Hypervolt Service Need assistance or having trouble charging your car? We’re here to help! support@hypervolt.co.uk Hypervolt Limited +44 (0)330 122 7420 Version 3: Jan 2021...
  • Page 27 Thank you for choosing Hypervolt! Connect with us! @hypervoltuk @hypervolt @hypervolt @hypervoltuk...

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