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Olive Healthcare FITTO User Manual

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User Manual

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Summary of Contents for Olive Healthcare FITTO

  • Page 1 cs@olivehc.com User Manual...

  • Page 2: Table Of Contents

    Table of Contents Ⅰ. Product Overview 1-1. General Information 1-2. Configuration and Functions of the FITTO device 1-3. Device Status Light Ⅱ. How to Use the FITTO Device 2-1. PrecautionarySteps 2-2. Pairing FITTO withthe App 2-3. Scanning Instructions for FITTO Ⅲ.

  • Page 3: Ⅰ. Product Overview

    Measurements obtained using the product cannot substitute for the care of a medical professional. It is for personal use only. Misuse of the FITTO device may damage the device or cause personal injury, for which the company shall not be held liable.
  • Page 4 2.2 Functions of FITTO Power Button (On/Off) Scanning/Charging/Power Scan Button /Battery Status Light Front View LED Source Detector Bottom View USB (Type-C) charging port Back View...

  • Page 5: Device Status Light

    3. Status Light of Fitto 3.1 FITTO Scanning/Battery Status Scanning Light (Blue) Blue Scanning Status Light Blue Light Mode Status Solid blue light Ready to Scan Light flashes every Scanning 1 second Scan Complete Solid blue light with buzzer sound Scan Fail * Scan results can be seen on the app.
  • Page 6 3. Status Light of Fitto 3.2 FITTO Power/Charging Status Power Light (Amber) Amber Power Status Light Amber Light Mode Status Power off Power on Solid amber light (Charger Disconnected) Charging Light (Green) Green Charging Status Light Green Light Mode Status...

  • Page 7: Ⅱ. How To Use The Fitto Device

    (Direct current 5V, current 1A or more can be used) • Please download the FITTO app from the iOS/Android app store and activate Bluetooth pairing mode on FITTO. • Please ensure that your smartphone software version is iOS 13.2, Android 8.0 (Oreo) or later.

  • Page 8: Pairing Fitto Withthe App

    • There are three ways that you can sign up for a FITTO account: (1-2) you can use your Apple ID or Google account to link your FITTO account directly; (3) or you can register for your FITTO account using your email address.
  • Page 9 Protection of Personal Information (PPI) • In order to register your account with the FITTO app, or log in after an app version update, you must agree to your “Protection of Personal Information” (“PPI”). These agreements are made in compliance with the General Data Protection Regulation (GDPR).
  • Page 10 “FITO-XXX”, where “XXX” is the last three digits of your FITTO device serial number. • If you have multiple Fitto devices turned on near you, the device that is closest to you is Caution usually shown at the top of the device list.
  • Page 11 2.5 Updating Your FITTO App • Your FITTO app will automatically notify you if there is an update available on the Apple or Google Play store. • If there is a mandatory app update, you cannot skip the update. If you decline mandatory app updates, you will not be able to use your app or your device.

  • Page 12: Scanning Instructions For Fitto

    • Scan site: Use your fingers to find the center of your inner elbow. Measure from there, in a straight line, halfway up your arm, to the center of your bicep. Place your FITTO device on this spot, and click the button. Make sure to scan both arms.
  • Page 13 • Scan Site: Use your right hand to find the small of your waist, and reach around your back at that height, just past your spine to find your lower back muscle on the left side. It’ll be about 2 inches (5cm) past your spine. Place your FITTO device on this spot and click the button.

  • Page 14: Ⅲ. Customer Service

    • When there is a request relevant to the warranty, a prompt response for repair or exchange shall occur, in principle, at the headquarters of Olive Healthcare Inc., or the place of product installation according to the parts repaired or the processing period (please check the status of repair).

  • Page 15: Ⅳ. Frequently Asked Question

    • A1: Tap, “Forgot my password” and follow the steps to change your password accordingly. If you signed in by linking your FITTO account to your Google or Apple account, try logging in using those options, instead of inputting your FITTO account information manually.

  • Page 16: Connecting App To Device

    4 seconds. Remember to turn the device off each time after scanning is complete by pressing the power button for more than 3 seconds. If the device still won’t charge, please contact Olive Healthcare immediately, at cs@olive-hc.com or visit our page at: https://shop.olivehc.com/pages/contactus.

  • Page 17: Scanning And Results

    Settings > Bluetooth > Delete your FITTO device from the “My Devices” list (tap the “i” button to clear this device from details screen).
  • Page 18 You can also check to see if your general and physical information (e.g. weight, waist circumference, etc.) are up to date! • Q4: I have had my body composition measured before, and it is not the same as my FITTO scan results.

  • Page 19: Appendix

    10% ~ 70% 10% ~ 90% Atmospheric pressure 70kPa ~ 106kPa (Altitude: Maximum 3,000m) When the optimal conditions of use for Fitto are not met, store the device at a general temperature (20°C) for at least an hour before use.

  • Page 20: Safety Precautions

    C) Safety Precautions When potential safety issues and abnormal symptoms are discovered during measurement, stop all measurement activity immediately. Please notify customer services at cs@olivehc.com or https://shop.olivehc.com/pages/contactus, if you believe you have any complications as a result of usage of this device. If you find yourself in a medical emergency, please call your local emergency number. Notes on the safe operation of the device are listed below: •...

  • Page 21: Regulatory Notice

    E) Regulatory Notices (1) FCC Statement FCC Part 15.19 This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
  • Page 22 (2) IC Statements IC (Industry Canada) Statements This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, (2) This device must accept any interference, including interference that may cause undesired operation of the device.
  • Page 23 User Manual Manufactured by: Olive Healthcare, Inc. 11-gil 12 Beopwon-ro, Hanyang Tower 4F, Songpa-gu, Seoul Homepage: https://shop.olivehc.com E-mail: cs@olivehc.com D-000383 Rev00...

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