User’s Manual Foreword General This manual introduces the functions and operations of the alarm keypad (hereinafter referred to as "the keypad"). Safety Instructions The following signal words might appear in the manual. Signal Words Meaning Indicates a high potential hazard which, if not avoided, will result in DANGER death or serious injury.
Page 3
User’s Manual compliance with the manual. The manual will be updated according to the latest laws and regulations of related jurisdictions. For detailed information, see the paper user’s manual, use our CD-ROM, scan the QR code or visit our official website. The manual is for reference only. Slight differences might be found between the electronic version and the paper version.
User’s Manual Important Safeguards and Warnings This section introduces content covering the proper handling of the Device, hazard prevention, and prevention of property damage. Read carefully before using the Device, comply with the guidelines when using it, and keep the manual safe for future reference. Operation Requirements Transport, use and store the device under allowed humidity and temperature conditions.
User’s Manual Overview Specially designed to work with ARC9 and ARC2 series alarm controllers, the alarm keypad can configure arming and disarming settings, controller systems and can display the system status.
User’s Manual Wiring and Installation Wiring Use a slotted screwdriver to remove the rear panel. Rear panel Connect the wiring with the alarm controller and the keypad.
User’s Manual Installation Hole size (mm) 2.2.1 Surface Mount Fix the keypad to the wall with screws. Drill 3 holes into the wall according to the hole size. Pull the wires out the outlet, lead them along the groove, and connect them to the alarm controller.
User’s Manual Surface mount 2.2.2 Flush Mount Install the keypad with 86 box. Pull the wires out the outlet, lead them along the groove, and connect them to the alarm controller. Attach the real panel to the 86 box with screws. Attach the front panel to the rear panel.
User’s Manual Operation Initialization Power off the keypad while the controller is still powered on, and check if the controller works normally. Supply independent power for each of them when multiple keypads are connected. Press and hold both keys to power on the keypad. Release when the keypad lights up and displays operating language options (Chinese and English).
User’s Manual Function Key Function key Table 3-1 Function key description key/Icon Name Description System fault: Solid red. Fault Normal: Light off. Arming disarming Arming: Solid green. indicator Disarming: Light off. Connected successfully: Solid green. Network indicator Failed to connect: Light off. Successfully registered the keypad to the alarm controller: Solid green.
Page 14
User’s Manual key/Icon Name Description On the input interface, press the key to clear the previous code. On the main interface, press the key to view the zone status. On the menu interface, press the key to go to the previous page. On the main interface, press the key to view the arming and disarming status of the sub system.
User’s Manual key/Icon Name Description You can press in any mode. Enter Press to confirm. Operation Modes and Passcodes Use the keypad by directly entering command under operation mode. Operation mode is divided into programming and walk test modes which cannot be logged into at the same time. When exiting from the programming mode, the keypad returns to global mode by default.
User’s Manual example, bypass zone can bypass up to 16 zones at the same time. 3.5.1 Arming and Disarming Description Arming: When the controller and the detectors work properly, arm the zone, and then the controller will respond to alarm signals in the zone. Disarming: Disarm the zone when it is in the armed status.
User’s Manual Example Admin (default passcode is 1234) cancels all alarms. Under global mode, enter 1234*1. Press Enter. 3.5.3 Bypass and Isolate Description When the whole system fails to be armed due to detector faults or human activities in some zones, users are allowed to bypass these zones by selectively removing detectors from the security system.
User’s Manual Example Installer (default passcode is 1234) turns off the relay1 output function. Under global mode, enter 1234*14*001. Press Enter. 3.5.5 PSTN Test Description With the correct configuration, the controller tries to send a test message to the configured ...
User’s Manual 3.5.7 Initializing Controller Description Initialize the alarm controller. Due to the inconvenience of entering letters on the keypad, the passcode of the admin account which initializes the controller uses the following rules. After executing the command with a digital passcode (3–27 digits) to successfully initialize the ...
User’s Manual Programming Mode 3.6.1 Entering Programming Mode Description When the alarm controller enters programming mode, you can manage users, configure alarm output settings, and network settings of the alarm controller. Command Enter admin default passcode or installer default passcode or manufacturer passcode or operator passcode + * + 12.
Page 21
User’s Manual Command Add a user 4321 ① ② Table 3-3 Add a user Number Description The encoding address. The command operation means adding the user. User passcode. Passcodes can contain 4 to 6 digits. Example The admin user adds a new operator. The default password of the operator is 4321. The admin user enters 0004321 under programming mode.
Page 22
User’s Manual Number Description User passcode. Passcodes can contain 4 to 6 digits. Example The admin user deletes a user. The default password of the operator is 4321. The admin user enters 0014321 under programming mode. Press Enter. 3.6.2.3 Configuring Permissions Description Grant permissions to keypad users.
Page 23
User’s Manual 3.6.2.4 Changing Passcode Description Change user passcode. Command Enter 004 + user old passcode + * + user new passcode. Example The admin user edits user passcode. The old password of the user is 4321, and the new one is 1234. The admin user enters 0044321*1234 under programming mode.
User’s Manual The subsystem number contains 2 digits, and the range is from 01 to 08. Example The admin user cancels linking subsystem 01. The passcode of the user is 4321. The admin user enters 0064321*01 under programming mode. Press Enter. 3.6.3 Zones 3.6.3.1 Sensor Type Description...
Page 25
User’s Manual Press Enter. 3.6.3.2 Zone Type Description Select zone type as needed. Command Zone type ② ① ③ Table 3-7 Zone type Number Description The encoding address. The command operation means configuring the zone type. Zone. ARC9 series: 001-256. ARC2 series ARC2008 series: 001-072.
Page 26
User’s Manual Press Enter. 3.6.3.3 Sensing Type Description Configure sensing type as needed. Command Sensing type ② ① ③ Table 3-8 Sensing type Number Description The encoding address. The command operation means configuring the sensing type. Zone. ARC9 series: 001-256. ARC2 series ARC2008 series: 001-072.
Page 27
User’s Manual The admin user enters 10300101 under programming mode. Press Enter. 3.6.3.4 Entry Delay Time Description A programmed delay in the system alarm response that allows an individual to enter an armed area through the correct detector and disarm the area. If the system is not disarmed before the delay time expires, the system will initiate an alarm response which may include sending reports to the central station.
Page 28
User’s Manual 3.6.3.5 Exit Delay Time Description A programmed delay in the system alarm response that allows an individual to exit after arming an area. Failure to exit before the delay time expires, causes entry delay to begin. The system must then be disarmed.
Page 29
User’s Manual Command Module type ② ① ③ Table 3-11 Module type Number Descriptions The encoding address. The command operation means configuring the module type. Zone. ARC9 series: 001-256. ARC2 series ARC2008 series: 001-072. ARC2016 series: 001-080. Module type. 0: Local Zone.
Page 30
User’s Manual Command Module address ② ① ③ Table 3-12 Module address Number Descriptions The encoding address. The command operation means configuring the module address. Zone. ARC9 series: 001-256. ARC2 series ARC2008 series: 001-072. ARC2016 series: 001-080. Module address: 000-254. Example The admin user configures the module address of zone 17 as 0.
Page 31
User’s Manual Command Module channel No. ② ① ③ Table 3-13 Module channel No. Number Description The encoding address. The command operation means configuring the module channel number. Zone. ARC9 series: 001-256. ARC2 series ARC2008 series: 001-072. ARC2016 series: 001-080. ...
User’s Manual Command Resistance ② ① ③ Table 3-14 Resistance Number Description The encoding address. The command operation means configuring the resistance. Zone. ARC9 series: 001-256. ARC2 series ARC2008 series: 001-072. ARC2016 series: 001-080. 10 K can be selected for M-Bus. Select the resistance as needed for other modules. 1:2.7 K.
Page 33
User’s Manual Command Output time ② ① ③ Table 3-15 Output time Number Description The encoding address. The command operation means configuring output time for relay. Relay. ARC9 series: 001-256. ARC2 series: 001-084. Output time. The relay output time can be set between 90 seconds to 900 seconds. Example The relay output time is set as 90 seconds.
Page 34
User’s Manual Table 3-16 Module type Number Description The encoding address. The command operation means configuring the module type. Relay. ARC9 series: 001-256. ARC2 series: 001-084. Module type. 0: Local Zone. 1: M-Bus. 2: ARM808-RS 3: ARM708-RS. Example The admin user configures the module type of relay 5 as ARM708-RS. The admin user enters 0210053 under programming mode.
Page 35
User’s Manual Number Description Module address: 000-254. Example The admin user configures the module address of relay 5 as 0. The admin user enters 0220050 under programming mode. Press Enter. 3.6.4.4 Module Channel No. Description Configure module channel number as needed. Command Module channel No.
User’s Manual 3.6.5 Siren 3.6.5.1 Enabling Siren Description Enable or disable siren function. Command Table 3-19 Enable siren ① ② 0: Disable; 1: Enable. Example The installer disables the siren. The admin user enters 0500 under programming mode. Press Enter. 3.6.5.2 Duration Description Configure alarm duration for the siren.
User’s Manual Number Description Duration. The siren duration can be set between 90 seconds to 900 seconds. Example The admin user configures duration as 90 seconds. The admin user enters 05190 under programming mode. Press Enter. 3.6.6 Alarm Receiving Center 3.6.6.1 Sending Strategy Description Configure sending strategies.
Page 38
User’s Manual 3.6.6.2 Dial Attempts Description Configure dial attempts. Assume that dial attempts is set to 3. If you send data to the alarm receiving center, and it fails 3 times to be sent, then the system will register that the CID message failed to send.
Page 39
User’s Manual Command Dial delay ② ① ③ Table 3-23 Dial delay Number Description The encoding address. The command operation means configuring dial delay. Alarm receiving center: 01-02. Dial delay: 1-255. Example The admin user configures dial delay for alarm receiving center 1 as 10 seconds. The admin user enters 1540110 under programming mode.
Page 40
User’s Manual Number Description The encoding address. The command operation means configuring alarm receiver number. Alarm receiving center: 01-02. Alarm receiver number. Contains 1 to 24 digits. Example The admin user configures alarm receiver number of alarm receiving center 1 as 057188888888. The admin user enters 15501057188888888 under programming mode.
Page 41
User’s Manual The admin user enters 156011234 under programming mode. Press Enter. 3.6.6.6 Configuring Call Alarm Receiving Center Description Configure dial attempts, dial delays and user code for call alarm receiving center. Command Call alarm receiving center Table 3-26 Call alarm receiving center Number Description The encoding address.
User’s Manual 3.6.7 Test Report 3.6.7.1 Enabling Test Report Description Enable or disable test report function. Command Test report ① ② 0: Disable; 1: Enable. Example The admin user enables Test Report. The admin user enters 1701 under programming mode. Press Enter.
Page 43
User’s Manual Number Description PSTN. Report period. 171: 1 h-24 h. 172: 1 day-31 days. Example The admin user configures report period as 1 hour. The admin user enters 1711 under programming mode. Press Enter. 3.6.7.3 Enabling Alarm Receiving Center Description Enable or disable alarm receiving center function.
User’s Manual 3.6.7.4 Uploading First Test Report Description Configure time for uploading first test report. Command Upload first time report ① ② Table 3-29 Upload first time report Number Description The encoding address. The command operation means configuring uploading time for the first report.
Page 45
User’s Manual Table 3-30 Protocol types Number Description The encoding address. The command operation means configuring protocol types for the events. 1: Contact ID Protocol. Example The admin user configures protocol type as Contact ID Protocol. The admin user enters 2001 under programming mode. Press Enter.
Page 46
User’s Manual 3.6.8.3 Linking CID Events with Alarm Receiving Center Description Enable linking events with the alarm receiving center. Command Link events with the alarm receiving center ② ① ③ Table 3-33 Link events with the alarm receiving center Number Description The encoding address.
Page 47
User’s Manual Command Disable linking events with the alarm receiving center ② ① ③ Table 3-34 Disable linking events with the alarm receiving center Number Description The encoding address. The command operation means disabling linking events with the alarm receiving center. Event No.: 001-100.
User’s Manual Number Description The encoding address. The command operation means configuring whether or not to modify event codes. Event No.: 001-100. 1: Alarm receiving center 1. 2: Alarm receiving center 2. Example The admin user modifies the event code 001 to 140. The admin user enters 204001140 under programming mode.
Page 49
User’s Manual 3.6.9.2 Printing Zone Alarm Event Description Configure to print zone alarm events and zone alarm restored events. Command Print zone alarm events ② ① ③ Table 3-36 Print zone alarm events Number Description The encoding address. The command operation means printing alarm events. Zone Alarm Event.
Page 50
User’s Manual Command Print system events Table 3-37 Print system events Number Description The encoding address. The command operation means printing system events. Power Failure. 1: Print. 0: Not Print. Battery Undervoltage. 1: Print. 0: Not Print. PSTN Offline. 1: Print. 0: Not Print.
Page 51
User’s Manual Example The admin user configures the system to print Power Failure events, but not to print other system events. The admin user enters 22210000000 under programming mode. Press Enter. 3.6.9.4 Printing Restored System Events Description When system events are restored, the printer output will be linked to print the events. Command Print restored events Table 3-38 Print restored events...
Page 52
User’s Manual Number Description 1: Print. 0: Not Print. Wired Network Reconnected. 1: Print. 0: Not Print. Expansion Module Reconnected. 1: Print. 0: Not Print. Example The admin user configures the system to print Power Restored events, but not to print other restored system events.
Page 53
User’s Manual Number Description 0: Not Print. Enter Programming. 1: Print. 0: Not Print. Example The admin user configures the system to print Arm Subsystem event, but not to print other system events. The admin user enters 224100 under programming mode. Press Enter.
Page 54
User’s Manual Number Description 1: Print. 0: Not Print. Example The admin user configures the system to print Disarm Subsystem event, but not to print other restored system events. The admin user enters 225100 under programming mode. Press Enter. 3.6.9.7 Printing Panic Events Description When fire events, medical events, or duress events occur, the printer will be linked to print the events.
Page 55
User’s Manual Example The admin user configures the system to print Fire events, but not to print Duress or Medical events. The admin user enters 226100 under programming mode. Press Enter. 3.6.9.8 Printing Pulse Event Description When pulse events occur, such as PSTN scheduled test, and alarm controller resets, the printer output will be linked to print the events.
User’s Manual 3.6.10 Subsystem 3.6.10.1 Enabling Subsystem Description Enable or disable subsystem. Command Enable subsystem ② ① ③ Table 3-43 Enable subsystem Number Description The encoding address. The command operation means enabling or disabling the subsystem. Subsystem number:01-08. 1: Enable. 0: Disable.
Page 57
User’s Manual Command Link a zone to a subsystem ② ① ③ Table 3-44 Link a zone to a subsystem Number Description The encoding address The command operation means linking a zone to a subsystem. Subsystem number:01-08. Zone number: 001-256. Example The admin user links zone 1 to subsystem 1.
User’s Manual Number Description The encoding address. The command operation means deleting a zone from a subsystem. Subsystem number:01-08. Zone number: 001-256. Example The admin user deletes zone 1 from subsystem 1. The admin user enters 27401001 under programming mode. Press Enter.
Page 59
User’s Manual 3.6.11.2 Server IP Address Description Configure IP address of a server to register a device. Command Server IP address 192168001108 ② ③ ① Table 3-47 Server IP address Number Descriptions The encoding address. The command operation means configuring IP address of a server to register a device.
User’s Manual Command Server port number 8000 ③ ① ② Table 3-48 Server port number Number Description The encoding address. The command operation means configuring the server port mumber. Server. 1: Server 1. 2: Server 2. Port. The ranger of the server port number is 1025 to 65535, and the number cannot be the same as the port number that already exited.
Page 61
User’s Manual Table 3-49 Server IP address Number Description The encoding address. The command operation means configuring IP address for the alarm center. Server. 1: Server 1. 2: Server 2. Address. The server IP address has 12 digits. 0 can be added for sections that have less than 3 digits.
User’s Manual Number Description same as the port number that already exists. Example The admin user configures the port number of server 1 as 8000. The admin user enters 33218000 under programming mode. Press Enter. 3.6.13 Network (2G/4G) 3.6.13.1 2G/4G Description Enable or disable 2G/4G.
Page 63
User’s Manual Command Enable dial ① ② 0: Disable; 1: Enable. Example The admin user enables Dial. The admin user enters 3411 under programming mode. Press Enter. 3.6.13.3 Configuring Network Description Configure network parameters. Command Network ② ① ③ Table 3-51 Network Number Description The encoding address.
User’s Manual Example The admin user enables2G/4G and disables Dial. The admin user enters 34310 under programming mode. Press Enter. 3.6.14 Alarm Receiving Center 3.6.14.1 Enabling Alarm Receiving Center Description Enable or disable alarm receiving center. Command Enable alarm receiving center ②...
Page 65
User’s Manual 3.6.14.2 Transmission Method Description Configure transmission methods for alarm receiving center. Command Transmission methods ① ② ③ Table 3-53 Transmission methods Number Description The encoding address. The command operation means configuring transmission methods for alarm receiving center. Alarm receiving center No.: 1 - 6. Transmission method.
Page 66
User’s Manual Command Protocol type ② ① ③ Table 3-54 Protocol type Number Description The encoding address. The command operation means configuring protocol type for alarm receiving center. Alarm receiving center No.: 1 - 6. Protocol type. 1: Call Alarm Receiving Center (valid when transmission method is 1). 2: Register.
Page 67
User’s Manual Command Channel server ② ① ③ Table 3-55 Channel server Number Descriptions The encoding address. The command operation means configuring channel server for alarm receiving center. Alarm receiving center No.: 1 - 6. Server. 1: Server 1. 2: Server 2. Example The admin user configures the alarm receiving center 3 to report the alarm messages to server 1.
Page 68
User’s Manual Table 3-56 Transmission methods (backup channel) Number Description The encoding address. The command operation means configuring transmission methods for backup channel of alarm receiving center 1. Alarm receiving center No.: 1 - 6. Backup channel. 1: Backup channel 1. 2: Backup channel 2.
Page 69
User’s Manual Number Description The encoding address. he command operation means configuring transmission protocol for alarm receiving center groups. Alarm receiving center No.: 1 - 6. Backup channel. 1: Backup channel 1. 2: Backup channel 2. Protocol type. 1: Call Alarm Receiving Center (valid when transmission method is 1). 2: Register.
User’s Manual Number Description 1: Backup channel 1. 2: Backup channel 2. Server. 1: Server 1. 2: Server 2. Example The admin user configures the alarm receiving center 6 to report the alarm messages to server 2 of the backup channel 1. The admin user enters 366612 under programming mode.
Page 71
User’s Manual Example The admin user configures IP address of NIC 1 as 192.168 .1.108. The admin user enters 5731192168001108 under programming mode. Press Enter. 3.6.15.2 Port Description Configure TCP port for the alarm controller. Command TCP port 8000 ② ①...
Page 72
User’s Manual Command Subnet mask, gateway and DNS 008008008008 ③ ① ② Table 3-61 Subnet mask, gateway and DNS Number Descriptions The encoding address. The command operation means configuring subnet mask, gateway and DNS for the alarm controller. 575: Subnet Mask. 576: Gateway.
User’s Manual Command DHCP ② ① ③ Table 3-62 DHCP Number Description The encoding address. The command operation means enabling or disabling DHCP. NIC. 1: NIC 1. 2: NIC 2. 1: Enable. 0: Disable. Example The admin user enables or disables DHCP for NIC 1. The admin user enters 57711 under programming mode.
User’s Manual 3.6.17 Keypad Description Link or cancel to link subsystem of the keypad. Command Keypad ② ① ③ Table 3-63 Keypad Number Description The encoding address. The command operation means linking or cancelling to link subsystem of the alarm keypad. 663: Link.
User’s Manual Example The admin user enables card key bindings. The admin user enters 665 under programming mode. Press Enter. 3.6.19 Web Access Control Description Enable or disable web access control. Command Enable web access control ② ① 0: Disable; 1: Enable. Example The admin user enables web access control.
User’s Manual Command NIC 2 events ② ① Table 3-64 NIC 2 events Number Description The encoding address. The command operation means configuring NIC 2 events. 691: NIC 2 network disconnected. 692: NIC 2 IP conflict. 693: NIC 2 MAC conflict. 0: Disable.
User’s Manual Number Description The encoding address. The command operation means configuring arming function for the keypad. Keypad address: 00-31. 0: Disable. 1: Enable. Example The admin user enables the arming function for the keypad (address: 00). The admin user enters 700001 under programming mode. Press Enter.
User’s Manual 3.6.23 Keypad Display Time Description Modify the keypad display time. When you first press a key after not operating the keypad for a while, the keypad will take a set period of time to wake. During this time, it will not dim its display. Command Keypad display time ②...
User’s Manual Keypad Information Keypad information 3.6.25 Alarm Controller Description Search for information on the alarm controller. Command Enter *04. Alarm Controller Information Alarm controller information 3.6.26 2G/4G Modules Description Search for information on 2G/4G modules.
User’s Manual Command Enter *05. 2G/4G Module Information 2G/4G module information 3.6.27 Exiting Programming Mode Description Exit programming mode. If you do not operate the keypad for 3 seconds, it will automatically exit programming mode and then enter global mode. Exit programming mode first before switching to other modes.
User’s Manual Walk Test Mode 3.7.1 Entering Walk Test Mode Description Under global mode, walk test your system in walk test mode. The security system will only report alarm events to the keypad under walk test mode. The security system will not report alarm events to the keypad in isolated zones. ...
User’s Manual Keypad Command Table Appendix Table 1-1 Keypad command Type Operation Disarm the subsystem Enter passcode + * + 2 + * + subsystem number. Away arm the subsystem Enter passcode + * + 3 + * + subsystem number. Forced arm the subsystem Enter passcode + * + 4 + * + subsystem number.
Page 83
User’s Manual Type Operation Add permissions to a user: Enter 002 + user passcode + * + permission passcode. Delete permissions from a user: Enter 003 + user passcode + * + permission passcode. Chang user passcode: Enter 004 + user old passcode + * + user new password.
Page 84
User’s Manual Type Operation zone + address. Configure module channel number: Enter 023 +zone + module channel number. Enable siren: Enter 050 + 0 or 1. Siren Configure siren output duration: Enter 051 + duration. Configure sending strategy: Enter 151 + sending strategy.
Page 85
User’s Manual Type Operation Configure to print zone alarm events: Enter 221 + 0 or 1 + 0 or 1. Configure to print system events: Enter 222 + 0 or 1 + 0 or 1 + 0 or 1 + 0 or 1 + 0 or 1 + 0 or 1 + 0 or 1 + 0 or 1.
Page 86
User’s Manual Type Operation Configure protocol type for alarm receiving center: Enter 362 + alarm receiving center No. + protocol type. Configure channel servers for alarm receiving center: Enter 363 + alarm receiving center No. + server. Configure transmission modes for alarm receiving center groups’...
Page 87
User’s Manual Type Operation Configure NIC 2 IP conflict events: Enter 692 + 0 or 1. Configure NIC 2 MAC conflict events: Enter 693 + 0 or 1. Enable of disable arming function for the Arming keypad: Enter 700 + keypad address + 0 or 1. Modify keypad RS-485 address: Enter 710 + Keypad RS-485 address keypad address before modifying + keypad...
User’s Manual Cybersecurity Recommendations Cybersecurity is more than just a buzzword: it’s something that pertains to every device that is connected to the internet. IP video surveillance is not immune to cyber risks, but taking basic steps toward protecting and strengthening networks and networked appliances will make them less susceptible to attacks.
Page 89
User’s Manual We suggest you to change default HTTP and other service ports into any set of numbers between 1024~65535, reducing the risk of outsiders being able to guess which ports you are using. Enable HTTPS We suggest you to enable HTTPS, so that you visit Web service through a secure communication channel.
Page 90
User’s Manual Establish the 802.1x access authentication system to reduce the risk of unauthorized access to private networks. Enable IP/MAC address filtering function to limit the range of hosts allowed to access the device.
Need help?
Do you have a question about the ARK50C-R and is the answer not in the manual?
Questions and answers