Lenovo ThinkCentre M70e 0821 User Manual

Lenovo ThinkCentre M70e 0821 User Manual

Lenovo thinkcentre m70e 0821: user guide
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ThinkCentre
User Guide
Machine Types:
0806, 0810, 0821, 0823, 0827, 0829, 0832, 0835,
0842, 0844, 0846, 0848, 0851, and 4089

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Summary of Contents for Lenovo ThinkCentre M70e 0821

  • Page 1 ThinkCentre User Guide Machine Types: 0806, 0810, 0821, 0823, 0827, 0829, 0832, 0835, 0842, 0844, 0846, 0848, 0851, and 4089...
  • Page 3 ThinkCentre User Guide...
  • Page 4 First Edition (August 2010) © Copyright Lenovo 2010. LENOVO products, data, computer software, and services have been developed exclusively at private expense and are sold to governmental entities as commercial items as defined by 48 C.F.R. 2.101 with limited and restricted rights to use, reproduction and disclosure.
  • Page 5: Table Of Contents

    Using the Rescue and Recovery workspace . Creating and using a rescue medium . Creating a rescue medium . Using a rescue medium . © Copyright Lenovo 2010 Installing or reinstalling device drivers . Solving recovery problems . Chapter 4. Using the Setup Utility program .
  • Page 6 Trademarks . . 70 Index ....71 User Guide...
  • Page 7: Important Safety Information

    If you no longer have a copy of the ThinkCentre Safety and Warranty Guide, you can obtain a Portable Document Format (PDF) version from the Lenovo site at: http://www.lenovo.com/support ©...
  • Page 8 User Guide...
  • Page 9: Chapter 1. Product Overview

    Card reader (available in some models) v Optical drive v Serial Advanced Technology Attachment (SATA) hard disk drive Video subsystem v Integrated graphics card functioning through a Video Graphics Array (VGA) connector © Copyright Lenovo 2010 ® microprocessor ™ 2 Duo microprocessor ®...
  • Page 10 Ability to store the power-on self-test (POST) hardware test results v Advanced Configuration and Power Interface (ACPI) v Automatic power-on startup v Desktop Management Interface (DMI) v Intel Trusted Execution Technology (Intel TXT) v Preboot Execution Environment (PXE) v System Management (SM) Basic Input/Output System (BIOS) and SM software...
  • Page 11 1. The operating system(s) listed here are being certified or tested for compatibility at the time this publication goes to press. Additional operating systems might be identified by Lenovo as compatible with your computer following the publication of this manual. This list is subject to change. To determine if an operating system has been certified or tested for compatibility, check the Web site of the operating system vendor.
  • Page 12: Specifications

    This section provides information about the software provided with your Windows operating system. Software provided by Lenovo The following software programs are provided by Lenovo to help you improve productivity and reduce the cost associated with maintaining your computer. Software programs provided with your computer might vary depending on your model type and preinstalled operating system.
  • Page 13 Windows XP operating system from Lenovo. Lenovo Welcome: The Lenovo Welcome program introduces some innovative built-in features of Lenovo to you and guides you through some important setup tasks to help you make the most of your computer. Note: The Lenovo Welcome program is only available on computers preinstalled with the Windows 7 operating system or the Windows Vista operating system from Lenovo.
  • Page 14 BIOS updates, and other third party applications). Some examples of software that you should keep updated are programs provided by Lenovo, such as the Rescue and Recovery program and the ThinkVantage Productivity Center program. Fingerprint Software: The integrated fingerprint reader provided on some keyboards works with the Fingerprint Software program to enable you to enroll your fingerprint and associate it with your Windows password.
  • Page 15: Locations

    Locations This section provides information to help you locate your computer connectors, components, parts on the system board, and internal drives. Locating connectors, controls, and indicators on the front of your computer Figure 1 shows the locations of the connectors, controls, and indicators on the front of your computer.
  • Page 16: Locating Connectors And Parts On The Rear Of Your Computer

    Locating connectors and parts on the rear of your computer Figure 2 shows the locations of the connectors and parts on the rear of your computer. Some connectors on the rear of your computer are color-coded to help you determine where to connect the cables on your computer. Figure 2.
  • Page 17 Connector Audio line-in connector Used to receive audio signals from an external audio device, such as a stereo system. When you attach an external audio device, a cable is connected between the audio line-out connector of the device and the audio line-in connector of the computer.
  • Page 18: Locating Components

    Locating components Figure 3 shows the locations of the various components in your computer. To remove the computer cover and gain access to the inside of the computer, see “Removing the computer cover” on page 14. Figure 3. Component locations 1 Heat sink and fan assembly 2 Memory modules (2) 3 Front bezel...
  • Page 19: Locating Parts On The System Board

    Locating parts on the system board Figure 4 shows the locations of the parts on the system board. Figure 4. System board part locations 1 Microprocessor 2 Microprocessor fan connector 3 Memory slots (2) 4 Thermal sensor connector 5 24-pin power connector 6 Parallel connector 7 Battery 8 Cover presence switch connector...
  • Page 20 Figure 5 shows the locations of the drive bays in your computer. Figure 5. Drive bay locations 1 Bay 1 - Optical drive bay (with an optical drive installed) 2 Bay 2 - Slim card reader drive bay 3 Bay 3 - Primary SATA hard disk drive bay (with a 3.5-inch SATA hard disk drive installed) 4 Bay 4 - Secondary SATA hard disk drive bay User Guide...
  • Page 21: Chapter 2. Installing Or Replacing Hardware

    PCI cards, or drives, and maintain your computer by replacing the failing hardware. Notes: 1. Use only computer parts provided by Lenovo. 2. When installing or replacing an option, use the appropriate instructions in this section along with the instructions that come with the option.
  • Page 22: Installing External Options

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove the computer cover.
  • Page 23: Removing And Reinstalling The Front Bezel

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to remove and reinstall the front bezel.
  • Page 24 3. Remove the front bezel by releasing the three plastic tabs on the left side and pivoting the front bezel outward. Figure 7. Removing the front bezel 4. To reinstall the front bezel, align the other three plastic tabs on the right side of the front bezel with the corresponding holes in the chassis, then pivot the front bezel inward until it snaps into position on the left side.
  • Page 25: Installing Or Replacing A Pci Card

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a PCI card.
  • Page 26 4. Do one of the following: v If you are replacing a PCI card, open the PCI card latch and remove the old PCI card that is currently installed as shown in Figure 10. Note: If the PCI card is secured in place by a retaining latch 1 , press the Figure 10.
  • Page 27: Installing Or Replacing A Memory Module

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to install or replace a memory module.
  • Page 28 To install or replace a memory module, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 29: Replacing The Battery

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Your computer has a special type of memory that maintains the date, time, and configuration information for built-in features.
  • Page 30 To replace the battery, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer. 2.
  • Page 31: Replacing The Power Supply Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the power supply assembly.
  • Page 32 4. Lay the computer on its side and remove the four screws that secure the power supply assembly. Then, slide the power supply assembly to the front of the chassis. Figure 17. Removing the power supply assembly screws 5. Pivot the power supply assembly as shown and then lift the power supply assembly to remove it from the chassis.
  • Page 33: Replacing The Heat Sink And Fan Assembly

    8. Install the four screws to secure the new power supply assembly in place. Note: Use only screws provided by Lenovo. 9. Connect the new power supply assembly cables to all drives and the system board.
  • Page 34 7. Follow this sequence to remove the four screws that secure the heat sink and fan assembly to the system board: a. Partially remove screw 1 , then fully remove screw 2 , and then fully remove screw 1 . b.
  • Page 35: Replacing The Microprocessor

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the microprocessor. CAUTION: The heat sink and microprocessor might be very hot.
  • Page 36 7. Lift the small handle 3 and open the retainer 1 to access the microprocessor 2 . Figure 20. Accessing the microprocessor 8. Lift the microprocessor straight up and out of the microprocessor socket, as shown in Figure 21 on page 29. Notes: a.
  • Page 37 d. Do not drop anything onto the microprocessor socket while it is exposed. The socket pins must be kept as clean as possible. Figure 21. Removing the microprocessor 9. Make sure that the small handle is in the raised position. 10.
  • Page 38: Replacing The Optical Drive

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the optical drive.
  • Page 39: Replacing The Hard Disk Drive

    Do not open your computer or attempt any repair before reading and understanding the “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support Chapter 2. Installing or replacing hardware...
  • Page 40 This section provides instructions on how to replace the hard disk drive. To replace the hard disk drive, do the following: 1. Remove all media from the drives and turn off all attached devices and the computer. Then, disconnect all power cords from electrical outlets and disconnect all cables that are connected to the computer.
  • Page 41 6. Slide the new hard disk drive into the hard disk drive bay and align the screw holes in the new hard disk drive with the corresponding holes in the drive bay. Then, install the four screws to secure the new hard disk drive in place. Figure 26.
  • Page 42: Replacing The Front Audio And Usb Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the front audio and USB assembly.
  • Page 43: Replacing The Rear Fan Assembly

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the rear fan assembly.
  • Page 44: Replacing The Usb Keyboard Or Mouse

    “Important safety information” in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide, go to: http://www.lenovo.com/support This section provides instructions on how to replace the USB keyboard or mouse.
  • Page 45: Completing The Parts Replacement

    3. Connect the cable of the new USB keyboard or mouse to one of the USB connectors on the computer. Depending on where you want to connect the new USB keyboard or mouse, see “Locating connectors, controls, and indicators on the front of your computer”...
  • Page 46: Obtaining Device Drivers

    Setup Utility program. See Chapter 4, “Using the Setup Utility program,” on page 51. Note: In most areas of the world, Lenovo requires the return of the defective Customer Replaceable Units (CRUs). Information about this will come with the new CRUs or will come a few days after you receive the new CRUs.
  • Page 47: Integrated Cable Lock

    The cable lock also locks the computer cover. See Figure 33. This is the same type of lock used with many notebook computers. You can order an integrated cable lock from Lenovo by searching for Kensington at: http://www.lenovo.com/support Note: Make sure that the integrated cable lock you installed does not interfere with other computer cables.
  • Page 48: Padlock

    Padlock Your computer is equipped with a padlock loop so that the computer cover cannot be removed when a padlock is installed. Figure 34. Installing a padlock Password protection To deter unauthorized use of your computer, you can use the Setup Utility program to set a password.
  • Page 49 6. Reinstall any parts and reconnect any cables that have been removed or disconnected. 7. Reinstall the computer cover and reconnect the power cords for the computer and monitor. See “Completing the parts replacement” on page 37. 8. Turn on the computer and leave it on for approximately 10 seconds. Then, turn off the computer by holding the power switch for approximately five seconds.
  • Page 50 User Guide...
  • Page 51: Chapter 3. Recovery Information

    ″creating Product Recovery discs.″ v To create recovery media on the Windows 7 operating system, click Start → All Programs → Lenovo ThinkVantage Tools → Factory Recovery Disks. Then, follow the instructions on the screen.
  • Page 52: Using Recovery Media

    v To create Product Recovery discs on the Windows Vista operating system, click Start → All Programs → ThinkVantage → Create Product Recovery Media. Then, follow the instructions on the screen. v To create Product Recovery discs on the Windows XP operating system, click Start →...
  • Page 53: Performing Backup And Recovery Operations

    To perform a backup operation using the Rescue and Recovery program on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 54: Using The Rescue And Recovery Workspace

    1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow.
  • Page 55: Creating And Using A Rescue Medium

    Attention: If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings, all files on the primary hard disk drive partition (usually drive C:) will be deleted in the recovery process.
  • Page 56: Using A Rescue Medium

    To create a rescue medium on the Windows 7 operating system, do the following: 1. From the Windows desktop, click Start → All Programs → Lenovo ThinkVantage Tools → Enhanced Backup and Restore. The Rescue and Recovery program opens.
  • Page 57: Installing Or Reinstalling Device Drivers

    Device drivers for factory-installed devices are located on the computer hard disk drive (usually drive C:) in the SWTOOLS\DRIVERS subdirectory. The latest device drivers for factory-installed devices are also available at http://www.lenovo.com/ support. Other device drivers are on the software media that come with individual devices.
  • Page 58 recovery media, you might not have the rescue device (an internal hard disk drive, a disc, a USB hard disk drive, or other external devices) set as the first boot device in the startup device sequence. You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the Setup Utility program.
  • Page 59: Copyright Lenovo

    You do not have to set a password to use your computer. However, using a password improves computing security. If you decide to set a password, read the following sections. © Copyright Lenovo 2010 displayed until you type the correct password. For more information, see “Using passwords.”...
  • Page 60: Password Considerations

    Password considerations A password can be any combination of up to 16 (1 to 16) alphabetic and numeric characters. For security reasons, it is recommended to use a strong password that cannot be easily compromised. To set a strong password, use the following guidelines: Note: The Setup Utility program passwords are not case sensitive.
  • Page 61: Enabling Or Disabling A Device

    Enabling or disabling a device This section provides instructions on how to enable or disable user access to a device. SATA Controller USB Setup To enable or disable a device, do the following: 1. Start the Setup Utility program. See “Starting the Setup Utility program” on page 51.
  • Page 62: Viewing Or Changing The Startup Device Sequence

    Note: Selecting a startup device on the Startup Device Menu does not permanently change the startup device sequence. Viewing or changing the startup device sequence This section provides instructions on how to view or permanently change the configured startup device sequence. To view or permanently change the configured startup device sequence, do the following: 1.
  • Page 63: Chapter 5. Updating System Programs

    Lenovo might make changes and enhancements to the POST and BIOS. When updates are released, they are available as downloadable files on the Lenovo Web site at http://www.lenovo.com. Instructions for using the POST and BIOS updates are available in a TXT file that is included with the update files.
  • Page 64: Updating (Flashing) The Bios From Your Operating System

    Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure.
  • Page 65 8. Turn on the computer and then insert the POST and BIOS update (flash update) disc into the optical drive. The recovery session begins. The recovery session will take two to three minutes. During this time, you will hear a series of beeps.
  • Page 66 User Guide...
  • Page 67: Chapter 6. Troubleshooting And Diagnostic Programs

    You can also get the latest service and support telephone numbers and a PDF version of the ThinkCentre Safety and Warranty Guide from the Lenovo Support Web site at: http://www.lenovo.com/support Symptom...
  • Page 68: Diagnostic Programs

    To run the Lenovo ThinkVantage Toolbox program on the Windows 7 operating system, click Start → All Programs → Lenovo ThinkVantage Tools → System Health and Diagnostics.
  • Page 69: Pc-Doctor For Dos

    PC-Doctor for DOS You can also download the latest version of the PC-Doctor for DOS diagnostic program from http://www.lenovo.com/support. The PC-Doctor for DOS diagnostic program runs independently of the Windows operating system. Use the PC-Doctor for DOS diagnostic program if you are unable to start the Windows operating system.
  • Page 70: Cleaning An Optical Mouse

    Cleaning an optical mouse This section provides instructions on how to clean an optical mouse. An optical mouse uses a LED and an optical sensor to navigate the pointer. If the pointer on the screen does not move smoothly with the optical mouse, you might need to clean the mouse.
  • Page 71: Chapter 7. Getting Information, Help, And Service

    PDF file and you will be guided through the Adobe Reader installation. 2. The publication is available in other languages on the Lenovo Support Web site http://www.lenovo.com/support 3. If you want to install a different language version of the Adobe Reader...
  • Page 72: Thinkvantage Productivity Center

    Windows 7 operating system or the Windows Vista operating system from Lenovo. The Lenovo Welcome program introduces some innovative built-in features of Lenovo to you and guides you through some important setup tasks to help you make the most of your computer. Access Help...
  • Page 73: Lenovo Web Site (Http://Www.lenovo.com)

    You can get the latest technical information and download device drivers and updates from the Lenovo Support Web site at: http://www.lenovo.com/support Calling for service During the warranty period, you can get help and information from the Lenovo Customer Support Center by telephone. Chapter 7. Getting information, help, and service...
  • Page 74: Using Other Services

    You must retain your proof of purchase to obtain warranty service. For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support and click Support phone list or refer to the ThinkCentre Safety and Warranty Guide that is provided with your computer.
  • Page 75: Purchasing Additional Services

    Service availability and service name might vary by country or region. For more information about these services, go to the Lenovo Web site at: http://www.lenovo.com Chapter 7. Getting information, help, and service...
  • Page 76 User Guide...
  • Page 77: Appendix. Notices

    Web sites. The materials at those Web sites are not part of the materials for this Lenovo product, and use of those Web sites is at your own risk.
  • Page 78: Television Output Notice

    European conformance CE mark Trademarks Lenovo, the Lenovo logo, Personal System/2, PS/2, Rescue and Recovery, ThinkCentre, and ThinkVantage are trademarks of Lenovo in the United States, other countries, or both. Microsoft, Windows, and Windows Vista are trademarks of the Microsoft group of companies.
  • Page 79 38 drives internal 11 environment, operating 4 Ethernet 2 Ethernet connector 9 © Copyright Lenovo 2010 exiting, Setup Utility program 54 expansion 2 external options, installing 14 failure, recovering from a POST and BIOS update 56 features 1...
  • Page 80 Lenovo Customer Support Center 65 Lenovo ThinkVantage Toolbox 60 Lenovo ThinkVantage Tools 63 Lenovo Web site 65 Lenovo Welcome 5 locating components 10 media, creating and using recovery media 43 memory module 1, 19 installing, replacing 19 microphone connector 9...
  • Page 81 47 diagnostic programs 65 documentation 65 other services 66 passwords 51 Setup Utility program 51 VGA monitor connector 9 video subsystem 1 viewing or changing settings 51 warranty information 64 Web site, Lenovo 65 workspace, backup and recovery 46 Index...
  • Page 82 User Guide...
  • Page 84 Part Number: 71Y8502 Printed in USA (1P) P/N: 71Y8502...

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