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Dinstar UC8000 IPPBX User Manual

Dinstar UC8000 IPPBX User Manual

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UC8000 IPPBX User Manual
UC8000 IPPBX User Manual
st
Date: Sept. 31
, 2022
Author: Jesse Dai
Shenzhen Dinstar Co., Ltd.
Address: Floor 18, Building 7A, Vanke Cloud City Phase 1, Xingke 1st Street, Xili
Sub-district, Nanshan District, Shenzhen.
Postal Code: 518052
Telephone: +86 755 2645 6664
Fax: +86 755 2645 6659
Email:
sales@dinstar.com
Website:
www.dinstar.com

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  • Page 1 UC8000 IPPBX User Manual UC8000 IPPBX User Manual Date: Sept. 31 , 2022 Author: Jesse Dai Shenzhen Dinstar Co., Ltd. Address: Floor 18, Building 7A, Vanke Cloud City Phase 1, Xingke 1st Street, Xili Sub-district, Nanshan District, Shenzhen. Postal Code: 518052...

  • Page 2: Preface

    UC8000 IPPBX User Manual Preface Welcome Thanks for choosing the UC8000 IPPBX! We hope you will make full use of this rich- feature product. If you need any technical support you can contact us at +86 755 2645 6664. About This Manual This manual provides information about the introduction of the UC8000 IPPBX, and about how to install, configure or use the UC8000 IPPBX.

  • Page 3: Table Of Contents

    UC8000 IPPBX User Manual Contents Preface ..........................i 1 Product Introduction ......................1 1.1 Overview ......................... 1 1.2 Application Scenario ....................1 1.3 Product Form ......................1 1.4 Features & Functions ..................... 1 1.4.1 Key Features ....................1 1.4.2 Physical Specifications ................2 1.4.3 Voice Capabilities ..................
  • Page 4 UC8000 IPPBX User Manual 5.2.2 SIP ......................12 5.2.3 Fail2ban ...................... 13 5.2.4 Current Call ....................14 5.2.5 Conference ....................14 5.2.6 Call Queue ....................15 5.2.7 Parking Lot ....................15 5.2.8 SCA ......................15 5.2.9 CDRs ......................16 5.2.10 Service ..................... 16 5.2.11 Performance .....................
  • Page 5 UC8000 IPPBX User Manual 5.5 Profile ........................39 5.5.1 SIP ......................39 5.5.2 Codec ......................44 5.5.3 Number ....................... 45 5.5.4 Time ......................47 5.5.5 Manipulation ....................47 5.5.6 Speed Dial ....................49 5.5.7 Dialplan ...................... 49 5.5.8 AutoCLIP ....................52 5.5.9 Recording ....................

  • Page 6: Product Introduction

    The application scenario of UC8000 is shown as follow: Figure 1.2 Application Scenario of UC8000 1.3 Product Form Dinstar UC8000 is a software-based UC solution. It can be installed on any mainstream Linux based platform. 1.4 Features & Functions 1.4.1 Key Features •...

  • Page 7: Physical Specifications

    UC8000 IPPBX User Manual Alibaba and Microsoft cloud • Provide very flexible call routing based on time profile and number prefix • Supports Multi-level IVR, helps to build personalized voice navigation for enterprise • Flexible dialing plans with routing policies based on time, number, source, IP, etc.

  • Page 8: Network Features

    UC8000 IPPBX User Manual • Call Holding • Call Transfer • Do-not-disturb • Three-Way Conference • Ring Group • Call Queue • Route Group • Caller/Called Number Manipulation • Routing Based on Time Period • Routing Based on Caller/Called Prefixes •...

  • Page 9: Maintenance

    To reduce the interference to telephone calls, please separate power cables from telephone lines; • To guarantee stable running of the UC8000 IPPBX, please make sure that there is enough network bandwidth; • The software license of UC8000 will be changed after reinstalling the docker.

  • Page 10: Network Connection

    UC8000 IPPBX User Manual • Connect the host computer's Ethernet port to the network. • Refer to UC8000 Installation Tutorial to install the operating system and UC8000 tar file. 2.3 Network Connection The UC8000 uses the IP address of the server's physical machine network interface, so the UC8000 does not require network configuration;...

  • Page 11: Log In Web

    UC8000 IPPBX User Manual • Check the connectivity between the PC and the UC8000. Click Start -> Run of PC and enter cmd to execute ‘ping 192.168.11.1’ to check whether the IP address of the system is normal. 2.4.2 Log In Web Enter the IP address of UC8000 in your browser, such as: "192.168.11.1", and press...

  • Page 12: Basic Operation

    UC8000 IPPBX User Manual Figure 2.4.2-2 UC8000 sliding verification login interface 3 Basic Operation There are a variety of basic call service operations in an IPPBX. The following examples describe only a few basic telephone operations. For a complete description of the IPPBX calling features, please refer to other sections of this document for instructions.

  • Page 13: Query Ip Address And Restore Default Setting

    UC8000 IPPBX User Manual When call waiting is enabled, if you hear the call waiting voice during a call, it indicates that a new call is incoming. You can switch between the incoming call and the current call through the Flash key or hook flash.

  • Page 14: Configuration Wizard

    Note: Restoring the factory settings does not change the IP address. 4 Configuration Wizard 4.1 Configuration Wizard The following are the common ways to configure the UC8000 IPPBX. 4.2 Register to the server as a terminal The UC8000 is registered to the server as a terminal.

  • Page 15: Other Sip Clients Registered At Uc8000

    UC8000 IPPBX User Manual 4.3 Other SIP Clients registered at UC8000 Under this mode, UC8000 is regarded as an SIP Server. Create an extension account first on the Extension -> SIP interface, and configure the listening port on the Profile -> SIP interface. Then configure the server and account on SIP client.

  • Page 16: Status

    UC8000 IPPBX User Manual Figure 5.1.1 Introduction to login GUI Table 5.1.1 Introduction of Web Interface Index Item Description UC8000 Host name, web cannot be modified, users can customize in the host. Main Menu Main Menu of UC8000. Sub Menu Specific functional items.

  • Page 17: Overview

    UC8000 IPPBX User Manual 5.2.1 Overview The Status->Overview interface mainly displays device model, device SN, hardware ID, firmware version, local time, system status, PBX status, etc. Figure 5.2.1 Overview 5.2.2 SIP The Status->SIP interface displays the SIP information, including SIP Extension, SIP Trunk and SIP Profile.

  • Page 18: Fail2Ban

    UC8000 IPPBX User Manual Figure 5.2.2-3 SIP Profile Table 5.2.2 Explanation of SIP Parameters Belong To Parameter Explanation Profile The profile that is used by the SIP extension. SIP extension is registered or not. There are two statuses: Registered and...

  • Page 19: Current Call

    UC8000 IPPBX User Manual Fail2ban is a log-parsing application that monitors system logs for symptoms of an automated attack on your system. When an attempted compromise is located, using the defined parameters, Fail2ban will add a new rule to block the IP address of the attacker, either for a set amount of time or permanently.

  • Page 20: Call Queue

    UC8000 IPPBX User Manual Figure 5.2.5 Conference Information 5.2.6 Call Queue Users can view the related information of the queue status on the Status -> Call Queue interface, the queue configuration change will reboot the agent, and the dynamic agent will disappear.

  • Page 21: Cdrs

    UC8000 IPPBX User Manual Figure 5.2.8-1 SCA Figure 5.2.8-2 SCA Line Status When there is a call, the SCA current line count is 1 and the corresponding message is shown. Figure 5.2.8-3 SCA Line Status is 1 5.2.9 CDRs On the Status->CDRs interface, if CDRs is enabled, CDRs will be saved automatically.

  • Page 22: Performance

    UC8000 IPPBX User Manual interface. The other services cannot be closed, and if they are not running, it means the system is abnormal. Besides, if syslog is disabled on the System -> Setting interface, the logs cannot be uploaded to the server, but log service is still running.

  • Page 23: System

    UC8000 IPPBX User Manual Figure 5.2.12 About Note: After installing the UC8000, firstly users need to activate all functions of the software with the official license, otherwise the system will not work. If users need to obtain the software license, they can contact technical support to open the license.
  • Page 24 UC8000 IPPBX User Manual Figure 5.3.1 Basic Setting Note: Language: web interface language; Voice language: preloaded media sound language played during the call. This is controlled by license. If users need to enable certain language features, please contact technical support.

  • Page 25: User Manager

    UC8000 IPPBX User Manual 'Month-Day-Year'. If it is enabled, CDRs will be saved automatically. 50000 CDRs call be saved at most and they can be queried on the Status - CDRs >CDRs interface. If it is disabled, CDRs will not be saved.

  • Page 26: Operation Log

    UC8000 IPPBX User Manual Figure 5.3.2-2 Add new user Table 5.3.2 Explanation of Provision Parameters Name The name of the new user. After it is established, the name and the password will be used to log into the web interface of the system.

  • Page 27: Service Log

    Figure 5.3.4 Service Log 5.3.5 Config Changes Log On the System ->Config Changes Log interface, the configurations changed by administrator on the web of the UC8000 IPPBX are recorded. Figure 5.3.5 Config Changes Log...

  • Page 28: Backup/Restore/Upgrade

    UC8000 IPPBX User Manual 5.3.6 Backup/Restore/Upgrade On the System ->Backup/Restore/Upgrade interface, users can backup or restore configuration files, and can upgrade UC8000 to a new version. But users need to reboot the system for the change to take effect after executing restore or upgrade.

  • Page 29: Command Line

    UC8000 IPPBX User Manual Figure 5.3.7 Upload IVR File Note: UC8000 can upload 32 waiting music files and 32 IVR files (expandable). 5.3.8 Command Line On the System -> Command Line interface, some commonly used command lines can be directly selected in the draw-down box, and therefore user has no need to enter command lines on Telnet.
  • Page 30 UC8000 IPPBX User Manual address, service port and password of the cloud server, and then the UC8000 IPPBX will connect to the cloud server. Figure 5.3.9-1 NMS Server Configuration Operation steps： • After enabling the NMS function, fill in the correct server address.

  • Page 31: Event Report

    UC8000 IPPBX User Manual • The default server port is 3100, which can be configured by the user according to the DRP server built. • By default, users do not need to enter a password, and users can choose to enter password or not according to DRP server.

  • Page 32: Schedule Task

    UC8000 IPPBX User Manual Figure 5.3.10-2 View Report Log 5.3.11 Schedule Task On the System -> Schedule Task interface, users can set a schedule to reboot the UC8000, record backup, CDR backup, configuration, and log backup. Figure 5.3.11 Schedule Task 5.3.12 Email...

  • Page 33: Disk Manager

    UC8000 IPPBX User Manual Figure 5.3.12 Email Configuration Table 5.3.12 Explanation of Email Client Parameters Username Enter the address of email client. Password The password or authorization code of the email client. Server Address The address of the SMTP server, supported by the email client.

  • Page 34: Reboot

    Note: UC8000 currently does not support U disk/SD card. 5.3.14 Reboot On the System -> Reboot interface, users can click Restart Device to reboot the UC8000 IPPBX. After the device is rebooted, those configurations that have been saved will remain unchanged. Figure 5.3.14 Reboot Device Note: When Restart Device is selected, it means that the UC8000 reboots, the docker container and the host does not reboot.
  • Page 35 UC8000 IPPBX User Manual and standby. When the active and standby configuration is enabled, one or more floating IP addresses can be configured, and users can access the UC8000 based on this IP address. In the profile, the bound interface will also become the interface corresponding to the floating IP address (e.g., enp6s01:1 (172.28.4.100)), and the call service data will be...

  • Page 36: Access Control

    UC8000 IPPBX User Manual down the selection to associated with the physical machine of the real network interface. Interface Index Network interface index number, the same network interface can be selected 32 interface indices, The same network interface cannot have duplicate interfaces Index.

  • Page 37: Firewall

    UC8000 IPPBX User Manual Figure 5.4.2 Access Control 5.4.3 Firewall Users can choose to enable the firewall function and add filtering rules such as protocol/IP address/port /MAC address to accept or reject packets that meet the filtering rules from passing through the firewall.
  • Page 38 UC8000 IPPBX User Manual Figure 5.4.3-2 Create Filter Rule Table 5.4.3 Explanation of Filter Rule Priority Users can choose 1-32. Protocol Users can choose TCP, UDP or All. Source IP The source IP address that users want UC8000 to accept or reject.

  • Page 39: Diagnostics

    UC8000 IPPBX User Manual 5.4.4 Diagnostics On the Network -> Diagnostics interface, users can use three network utilities including Ping, Traceroute and Nslookup to diagnose the network, and can capture data packages of the available network ports. Figure 5.4.4 Network Diagnostics...

  • Page 40: Ddns

    UC8000 IPPBX User Manual • Enter a domain name and then click Nslookup. • View the DNS information from the returned message. Network Capture： On the following interface, users can capture data packages of the available network ports. Users can also set source IP, source port, destination IP or destination port to capture the packages that they want.

  • Page 41: Static Route

    UC8000 IPPBX User Manual DDNS Service Users can choose enable or disable. Service Providers List Dynamic domain name service providers. Domain Domain name applied for on the service provider website. Username The username when applying for a domain name on the service provider website.

  • Page 42: Fail2Ban

    The destination IP address of the static route. Netmask The netmask of the static route, default: 255.255.255.0 Gateway The IP address of the outbound UC8000 IPPBX of the static route. Interface The exit of the static route automatically identifies. Status The static route is enabled or disabled.
  • Page 43 UC8000 IPPBX User Manual Figure 5.4.7 Fail2ban Rules Table 5.4.7 Explanation of Fail2ban Parameters The time period during which the IP addresses that conform to the banning rule or are in the backlist are Ban Duration prohibited. (Second) Range: 60-315360000...

  • Page 44: Profile

    UC8000 IPPBX User Manual but not responding", users can go to the Status -> Fail2ban interface to check whether the IP address is banned or not. 5.5 Profile The Profile menu includes the following sub-menus: SIP, codec, number, time, manipulation, speed dial, dialplan, AutoCLIP, recording, voicemail, PIN list, active and standby.
  • Page 45 UC8000 IPPBX User Manual Figure 5.5.1 SIP Profile...
  • Page 46 UC8000 IPPBX User Manual Table 5.5.1 Explanation of SIP Profile Name The name of the SIP profile. Text input cannot be empty, maximum 32 characters, cannot contain double quotes. Local Listening Interface The local listening interface of this SIP profile. Display the floating IP address when the active and standby function is enabled.
  • Page 47 UC8000 IPPBX User Manual Session Refresh Method: re-INVITE or UPDATE Extension Register Lock When enabled, only the first successfully registered client is allowed to register. Trunk Reg Num to the When multiple trunks are registered at the same Same Addr per Second address, please set the interval for sending register messages during registration.
  • Page 48 172.16 are allowed to come in. 0.0.0.0 means calls of any source are allowed to come Whether to enable QoS. QoS is a technology used to solve network delays or congestion. Signal Encryption After enabling, the UC8000 IPPBX will transmit signaling via TLS.

  • Page 49: Codec

    UC8000 IPPBX User Manual Select encrypted SRTP for RTP stream transmission. SRTP is a secure real-time transmission protocol to RTP Encryption ensure the security of voice communication, SRTP is a secure real-time transmission protocol to ensure the security of voice communication.

  • Page 50: Number

    UC8000 IPPBX User Manual 5.5.3 Number On the Profile -> Number interface, users can set a prefix for caller numbers or called numbers. When the prefix of a caller number or a called number matches the set prefix, the call will be passed to choose a route.
  • Page 51 UC8000 IPPBX User Manual Table 5.5.3-2 Explanation of frequently-used metacharacters in Regex Matches the starting position in a number string. For example, ^134 matches the numbers starting with 134 Matches the ending position of a string. For example, 2$ matches the numbers ending with 2.

  • Page 52: Time

    UC8000 IPPBX User Manual 0110. ^[1][358][0-9]{9}$ Matches the phone numbers with the first digit as 1, the second digit as 3, 5 or 8, the left nine digits as any of 0 to 9. Note: The matching of number prefix also supports some digits that do not conform to the format of regular expression.
  • Page 53 UC8000 IPPBX User Manual Number manipulation refers to the change of a called number or a caller number during the calling process, when the called number or the caller number matches the preset rules. Figure 5.5.5 Create Manipulation Profile Table 5.5.5 Explanation of Manipulation Parameters Name The name of this manipulation profile.

  • Page 54: Speed Dial

    UC8000 IPPBX User Manual 5.5.6 Speed Dial On the Profile -> Speed Dial interface, users can configure the correspondence between short and long numbers. For example, if the short number (speed dial number ) is set as 1, the long number is set as 8000, and this speed dial profile is applied to an SIP extension, the SIP extension only needs to dial 1 and the call will be directed to the extension number of 8000.
  • Page 55 UC8000 IPPBX User Manual Figure 5.5.7 Add Dialplan Regex (Regular Expression) Syntax Matches the starting position in a number string. For example, ^134 matches the numbers starting with 134. Matches the ending position of a string. For example, 2$ matches the numbers ending with 2.
  • Page 56 UC8000 IPPBX User Manual Indicates there is one or more of the preceding element. For example, ab+c matches abc, abbc, abbbc, and so on, but not ac. Mark any digit, equal to [0-9 ] Mark any character that is not a digit, equal to [^0-9 ] Mark any blank character such as a space or a tab.

  • Page 57: Autoclip

    UC8000 IPPBX User Manual Modifiers Matches 0 or more times of the preceding element Modifiers Matches 0 or 1 times the preceding element Examples of DigitMap Syntax (13 | 15 | Matches the phone numbers with stating digits as 13, 15 or 18)xxxxxxxxx 18 and the left nine digits as any of 0 to 9.

  • Page 58: Recording

    UC8000 IPPBX User Manual Users can choose missed calls or all calls. If missed calls are selected, UC8000 will record the missed calls Record Strategy of the trunk; If all calls are selected, all the calls going through the trunk will be recorded.
  • Page 59 UC8000 IPPBX User Manual Figure 5.5.9-2 Recording Table 5.5.9 Explanation of Recording Profile Index The index of the recording profile. Range: 1-32 Name The name of the recording profile; Text input cannot be empty, up to 32 characters and cannot contain double quotes.

  • Page 60: Voicemail

    UC8000 IPPBX User Manual same call duration. Min Duration If the actual recording time is shorter than this value, the recording file will not be saved. Silence Detect When silence is detected, no recording will be done during muting. Users can click Recording List to view the recording files which show the caller/called number, recording duration and so on.
  • Page 61 UC8000 IPPBX User Manual Figure 5.5.10-1 Voicemail Profile Table 5.5.10 Explanation of Voicemail Profile Max Message Per User If this maximum number of messages is reached, a prompt voice “the mail box is full” will be played. Maximum of Login...

  • Page 62: Pin List

    UC8000 IPPBX User Manual Play CID Number If this parameter is on, the caller number will be played together with messages. Play from Latest If this parameter is on, the latest messages will be Message played first. When to play message date. You can choose ‘Before Play Message Date Playing Message’, ‘After Playing Message’...

  • Page 63: Active And Standby

    UC8000 IPPBX User Manual Table 5.5.11 Explanation of PIN List Parameters Name The name of this PIN configuration, used to identify. PIN List Name The name of the password, which is used to distinguish who uses Password PIN code password.
  • Page 64 UC8000 IPPBX User Manual Operation steps. • Prepare two hosts of similar configuration UC8000-A and UC8000-B, and follow the same steps to install and debug the UC8000 program. • Load the license information that includes the Double-device Hot Standby feature, and restore factory settings on both UC8000s.
  • Page 65 UC8000 IPPBX User Manual Status/About page of the peer device. The maximum number of consecutive lost heartbeats between the dual-machine Active And Standby, Maximum number of Active default: 2, configurable from 2-100. And Standby heartbeats Interval of Sending The length of the heartbeat interval between active...
  • Page 66 UC8000 IPPBX User Manual Note: When two UC8000s are first configured for active and standby configuration, the device serial number is used to calculate and select the one active and one standby. II. Network port detection The network port detection only takes effect when the active/standby configuration is enabled, and is used in conjunction with switching rules.
  • Page 67 UC8000 IPPBX User Manual Table 5.5.12-2 Explanation of the Network port detection configuration parameters Index Net port detection entry number. Interface Select the network interface to be detected by the new network port, associated with the network interface of the physical machine.
  • Page 68 UC8000 IPPBX User Manual switching rules. III. Switching Rules The switching rule takes effect only when the active and standby configuration is enabled. The higher the value, the higher the weight for that network port. Prerequisites: A network port detection entry has been created for the network port.
  • Page 69 UC8000 IPPBX User Manual synchronization synchronized at regular intervals. Call Queue Queue configuration synchronization, connected calls, switching works properly. Fail2ban Synchronize configurations at 10-minute intervals. SIP Registration Sip registration timing synchronization works properly. The extension joins the conference and synchronizes...

  • Page 70: Extension

    UC8000 IPPBX User Manual synchronization of calls being made. Enable to disable call waiting or call forward, enable to disable the synchronization of no disturbance, etc. Feature Code Voice after call surrogate active/standby switching. The redial database is synchronized at 10-minute intervals.
  • Page 71 UC8000 IPPBX User Manual Figure 5.6.1-1 Extension List...
  • Page 72 UC8000 IPPBX User Manual Figure 5.6.1-2 Configure SIP extension...
  • Page 73 UC8000 IPPBX User Manual Table 5.6.1 Explanation of SIP Extension Parameters Name The name of this SIP extension. Extension The SIP account of the extension was registered at UC8000 by a SIP client. Password The password of the SIP account was registered in UC8000 by a SIP client.
  • Page 74 UC8000 IPPBX User Manual Register User Agent Filter the user agent field in the register message during registration. After configuration, the designated call can be picked up（ring group/local extension, the default Call Pickup is the ring group) If a calling party places a call to a called party...

  • Page 75: Phones

    UC8000 IPPBX User Manual Voicemail Choose to on or off the voicemail. Password Configure the password for logging in to the extension's voicemail. Message Forward Email Configure the e-mail address for voice mail messages, and make sure that the e-mail is normal.

  • Page 76: Ring Group

    UC8000 IPPBX User Manual Figure 5.6.2-2 Add phone At this time, UC will automatically generate a configuration file suitable for the phone model, and send a SIP NOTIFY message to the phone, carrying the download address of the configuration file in the body, and notify the phone to download. After the phone receives it, you can use the assigned extension to register.

  • Page 77: Paging Group

    UC8000 IPPBX User Manual "+": Add an extension to the ring group; "x": Delete an extension from the ring group. The strategies for choosing which SIP extension to ring, including Sequence (Ascending), Sequence (Cyclic Strategy Ascending), Simultaneous and Random. Ring Group Number The number of the ring group is generally the same as DID.

  • Page 78: Call Queue

    UC8000 IPPBX User Manual The number of the paging group.When there are calls given from SIP to this number, the calls will be led to one extension of Paging Group the paging group according to the preset strategy. Number Include one-way paging and two-way intercom.
  • Page 79 UC8000 IPPBX User Manual Figure 5.6.5 New Call Queue Table 5.6.5 Explanation of Call Queue Parameters Name The name of the queue call. Calls into the queue, the agents ring according to the strategy. Simultaneous: The agents ring together. Sequential Mode: When there is no incoming call, a new user calls in, each time it rings sequentially from the first agent).

  • Page 80: Trunk

    UC8000 IPPBX User Manual Call Queue Number The number of the call queue can be called into the queue. Agent Wrap Time(5s- The interval time between the next ringing after the agent 300s) call hangs up. Agent Ring Time(5s- If the ringing exceeds the time, it will call the next agent.
  • Page 81 UC8000 IPPBX User Manual Figure 5.7.1 SIP Trunk Table 5.7.1 Explanation of SIP Trunk Parameters Name The name of the SIP trunk. Address The IP address or domain name of the peer SIP devices or servers. Port The SIP listening port of the peer SIP devices or servers;...
  • Page 82 UC8000 IPPBX User Manual Outbound Proxy If an outbound proxy is used, enter the IP address or domain name of the proxy server. Port If an outbound proxy is used, enter the listening port of the proxy server. Transport Transport protocol: TCP or UDP.

  • Page 83: Call Control

    UC8000 IPPBX User Manual otherwise, the SIP trunk is unavailable. 5.8 Call Control This section is to configure routes or route groups for incoming and outgoing calls through UC8000, as well as IVR, SMS and so on. 5.8.1 Setting On the Call Control->Setting interface, users can enable voice interruption protection and configure tones.

  • Page 84: Route Group

    UC8000 IPPBX User Manual effect. Waiting Music Select the waiting music. On means local extensions can call each other directly, off means local extensions When calling Local extension call other local extensions, the call path is changed from. 5.8.2 Route Group On the Call Control ->Route Group interface, users can group SIP trunks and SIP...
  • Page 85 UC8000 IPPBX User Manual Figure 5.8.3 Create a route Table 5.8.3 Explanation of Route Parameters Priority The priority for choosing the route; the higher value, the lower priority. Name The name of the route; the text input cannot be empty, up to 32 characters and cannot contain double quotes.

  • Page 86: Feature Code

    UC8000 IPPBX User Manual means there is no restriction on the source. The profile of the caller number and the called number; please make reference to the Profile Number section. The default value is ‘Off’. Number Profile Note: it cannot be simultaneously used with the following parameters of ‘caller number prefix’...
  • Page 87 UC8000 IPPBX User Manual Figure 5.8.4-1 Feature Code Note: All feature codes are enabled by default. Any feature code can be customized and edited. Table 5.8.4-1 Explanation of Feature Code Parameters Inquiry Phone Inquiry Phone Number. Number Restart Device Restart Device.
  • Page 88 UC8000 IPPBX User Manual Deactivate Call Forward Busy Enable Call Forwarding Busy service. Activate Example: *90*8000, set the call forwarding number to 8000. Call Forward Busy Disable Call Forwarding Busy service. Deactivate Call Forward No Enable Call Forwarding No Reply service.

  • Page 89: Ivr

    UC8000 IPPBX User Manual Figure 5.8.4-2 Edit Feature Code Table 5.8.4-2 Explanation of Feature Code Editor Parameters Index Non-editable Feature Non-editable Drop-down selection, default/custom; when customizing, text input can only start with *, can contain numbers 0-9 and *, and cannot be the same as configured.
  • Page 90 UC8000 IPPBX User Manual Figure 5.8.5 IVR Setting Table 5.8.5 Explanation of IVR Parameters Name The name IVR. Menu Tone When a call comes to the IVR, the menu tone heard. Enable Direct Whether to allow direct dialing of extensions during the Extension playing of IVR.

  • Page 91: Conference

    UC8000 IPPBX User Manual Select Invalid Tone When an invalid dial is received, an invalid tone will be played. It takes effect when the direct extension is enabled. When you call into the IVR, and the entered number does not exist, the Destination Invalid destination invalid prompt will be played.
  • Page 92 UC8000 IPPBX User Manual conference room. Figure 5.8-6 Conference Table 5.8.6-1 Explanation of Conference Parameters Name The name of the conference room. Number Conference room number, the extension can join the conference by dialing this number. Public Mode No password is required to join the conference in public mode.
  • Page 93 UC8000 IPPBX User Manual Play Waiting Music When When the conference is idle, the waiting tone will be Idle played after being enabled. Enable Menu After activation, everyone can use the menu through DTMF. Invite Member or After enabling the menu, non-administrators can invite Conference Room members to join the conference room.

  • Page 94: Emergency Number

    UC8000 IPPBX User Manual After the extension is connected, join the conference as a non-administrator. Invite members (requires confirmation): After pressing 2, it will prompt to enter the number and the extension number; The extension rings; After the extension is connected, you hear the prompt that you will join the conference, press 1 to join the conference as a non-administrator, press 2 or other to hang up.

  • Page 95: Sca

    UC8000 IPPBX User Manual selected item. Name The configuration name cannot be empty, up to 32 characters and cannot contain English double quotes. Emergency Number Numbers to dial at critical moments, for example: 110, 12580. Trunk List Prefix Can be empty, if set, it will be added to the number when calling in front of the number.
  • Page 96 UC8000 IPPBX User Manual Figure 5.8.8-1 Select the extension Edit the SIP extension to be on and open the SCA. Figure 5.8.8-2 Open the SCA On the Call Control/SCA interface, users click on new, and select each option as follow.
  • Page 97 UC8000 IPPBX User Manual Index Can be selected arbitrarily, the only non-repeatable, that is, after the selection of a new item does not include the selected item. Name The configuration name cannot be empty, up to 32 characters and cannot contain English double quotes.

  • Page 98: Follow Me

    UC8000 IPPBX User Manual Figure 5.8.8-5 SCA Line Status When there is a call, the SCA current line count is 1 and the corresponding message is displayed. Ringing Description. Whether the manager is ringing or not. • Any extension to the manager number 8808, the secretary 9999 ring to connect, to determine whether to transfer the manager.
  • Page 99 UC8000 IPPBX User Manual Figure 5.8.9 Create a new extension number Table 5.8.9 Explanation of parameters Index Optional, unique and non-repeatable. Extension Number Select the extension to enable this feature, users cannot select the SIP extension with the SCA enabled and the SIP extension as secretary.

  • Page 100: Alarm Clock

    UC8000 IPPBX User Manual corresponding ringing strategy. If it is sequential (incremental), it will ring from the extension 100, and after the timeout, it will ring the next number in turn according to the order of the extension following list; if it is resonant, the extension 100 will ring together with other destination numbers until it is connected or timeout.

  • Page 101: Diagnostics

    UC8000 IPPBX User Manual Ring Time(5s~200s) Alarm clock to the set time phone ringing time. Status This feature is only available when enabled. • After saving the application, check whether the extension number is ringing at the configured time. Use scenario: Hotel wake-up call service, timed phone ringing, automatic play of wake-up call service music after taking off the phone.

  • Page 102: Appendix

    UC8000 IPPBX User Manual 6 Appendix Abbreviation Explanation Address Resolution Protocol Caller Identity Domain Name System DDNS Dynamic Domain Name Service DHCP Dynamic Host Configuration Protocol Demilitarized Zone Do NOT Disturb DTMF DTMF: Dual Tone Multi Frequency File Transfer Protocol...
  • Page 103 UC8000 IPPBX User Manual Real Time Protocol PPPOE Point-to-point Protocol over Ethernet Quality of Service UPnP Universal Plug and Play VLAN Virtual Local Area Network Network Time Protocol STUN Simple Traversal of UDP over NAT PSTN Public Switched Telephone Network...

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