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Mobile
EFTPOS machine
User guide

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Heather
June 4, 2025

How to power off eftpos machine

Summary of Contents for Tyro Mobile EFTPOS machine

  • Page 1 Mobile EFTPOS machine User guide...
  • Page 2: Table Of Contents

    What’s in the box? Tyro App, Tyro Portal and more ....... 9 Pairing your POS/PMS with your EFTPOS machine.
  • Page 3 EFTPOS machine running smoothly . of the EFTPOS machine. The serial number is a *Please note, when calling 1300 00 TYRO (8976) for assistance with your 7 digit alphanumeric EFTPOS machine, ID checks may be performed dependent on the nature code eg.
  • Page 4: Getting Set Up

    *Can be the same as the Admin password, or you can make it different for added security. Getting set up Tyro Mobile EFTPOS machine user guide...
  • Page 5: Notes On Passwords

    Tyro Portal When you log in to the Tyro Portal you can view your EFTPOS transactional reports and insights to help you run your business. Specifically you will have access to: a deeper dive to determine card details and verification method;...
  • Page 6: Pairing Your Pos/Pms With Your Eftpos Machine

    POS/PMS you can see our systems’ real time status and opt-in to display or call our Customer Support team on 1300 00 TYRO (8976). notifications for systems including transaction processing, EFTPOS machine connectivity and the Tyro Portal.
  • Page 7: Start Transacting

    • The EFTPOS machine will print a receipt confirming *If you already have a merchant agreement with American Express or Diners Club please call Customer Support 24/7, 365 days a year on 1300 00 TYRO whether the refund was approved or declined (8976) to organise enablement on your machine .
  • Page 8 To discuss or enable any of the EFTPOS features listed below, (Telephone Orders only). Note: MOTO can only be used call our Customer Support team on 1300 00 TYRO (8976). for credit cards – eftpos cards will be rejected. Dynamic Surcharging 1 MOTO transaction options are subject to approval.
  • Page 9: Cleaning Your Eftpos Machine

    To switch between WiFi and 3G/4G follow the steps below: machine to sanitise their hands first. • Press ‘Menu’ • Select ‘Network and Diagnostics’ • Select ‘3G/4G’ or ‘WiFi’ Cleaning your EFTPOS machine Tyro Mobile EFTPOS machine user guide...
  • Page 10 39 Not credit account 93 Call issuer 40 Function not supported Tyro Payments Limited ACN 103 575 042 AFSL 471951 is the issuer of its own 94 Duplicate transmission 41 Call issuer. Card reported lost financial products. We do not take into account your personal circumstances.
  • Page 11 Australian-based Customer Support available 24/7, 365 days a year . Call 1300 00 TYRO (8976) .

Table of Contents