Do you have a question about the On the Go and is the answer not in the manual?
Questions and answers
Pamela Gavin
March 12, 2025
Should the light stay green on my device while i **** wearing it? It is green when i first take it off the charger after being fully charged, but then a few minutes later when i put it on - the green light goes off. The light then stays off until the red blinking light comes on and tells me it is time to recharge. Is this how it should function? Seems odd to me that the green light does not stay on.
1 comments:
Mr. Anderson
March 12, 2025
The manual does not specify whether the green light stays on or turns off after a few minutes while wearing the device. However, it mentions that a solid green light means the device is ready, and a blinking green light indicates it is searching for a cellular connection.
SETUP GUIDE TAB LE OF CON T EN TS What's Included Setting Up Your System Using Your Device Optional Fall Detection Troubleshooting Tips and Reminders Important Information...
On the Go: Setting Up Your System SETUP GUIDE Plug in your On the Go Plug the charging cable into an electrical outlet not controlled by a light switch. ¡ On the Go Place your device in the indicated direction in the charging cradle.
On the Go: Using Your Device SETUP GUIDE Placing an Emergency Call Firmly press and hold the HELP button. The device “Placing an emergency will BEEP and announce, call now. To cancel the call please press and hold the HELP button for two seconds now.”...
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On the Go: Using Your Device SETUP GUIDE Powering O Your Device Press and quickly release the HELP button three times. “Device is powering Your device will announce, o . Please confirm by pressing and holding the HELP button now”.
“Your call has been canceled.” You must be wearing your We recommend that you wear your device On the Go device for around your neck so that it rests at chest level fall detection. to avoid unnecessary swinging. Make sure the...
On the Go: Troubleshooting SETUP GUIDE SPEAKER HELP BUTTON MICROPHONE Announcement What this means What you should do “ Your device is Device is connected Leave on charger until Solid now charging.” to the charger battery is charged and the LED is green “...
On the Go: Tips and Reminders SETUP GUIDE Your device requires adequate battery charge and • cellular signal to make an emergency call. • Your device is splash proof and can be worn in the bath or shower. • Your device uses GPS technology to identify your location.
On the Go: Important Information SETUP GUIDE • The back of this device and the charging cable both contain magnets. Magnets with a strong magnetic field may cause permanent damage to health devices susceptible to magnetic fields, credit cards, computer hard drives, watches, TVs, data storage media and other electronic devices.
Need help?
Do you have a question about the On the Go and is the answer not in the manual?
Questions and answers
Should the light stay green on my device while i **** wearing it? It is green when i first take it off the charger after being fully charged, but then a few minutes later when i put it on - the green light goes off. The light then stays off until the red blinking light comes on and tells me it is time to recharge. Is this how it should function? Seems odd to me that the green light does not stay on.
The manual does not specify whether the green light stays on or turns off after a few minutes while wearing the device. However, it mentions that a solid green light means the device is ready, and a blinking green light indicates it is searching for a cellular connection.
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