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Table of Contents
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Summary of Contents for Noahtec WESECUU
- Page 2 Thanks for purchasing security cameras from WESECUU and we really appreciate your trust. WESECUU is a factory with more than 500 staffs and stays in security camera industry for over 10 years. Only with your support, we can stick to our dreams, and strive to build WESECUU to be a stronger company offering better products and service.
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Page 3: Table Of Contents
Content Overview ....................1 Safety Warning ..................2 Inspection of Package List ..............2 Preparation to setup ................3 Camera System Setup ................. 4 System Setup ..................7 How to customize record plan .............. 8 Customize Schedule Record ..............8 How to customize human detection alarm plan ........ -
Page 4: Overview
Overview Thank you for purchasing our PoE Security Camera System. Please read this User Manual if having any inquires during installation and operation. Description about AI Human Alarm Camera with floodlight AI Human Alarm: Camera can detect human activity. Detection area, time and trigger action can be customized. -
Page 5: Safety Warning
Safety Warning We provide one 48V power adapter for PoE NVR box, cameras are powered over Ethernet cable (PoE). Please do not use NVR’s power cord to connect camera with power supply, camera will be damaged by the strong voltage. Our cameras have IP66 waterproof and dust-proof level. -
Page 6: Preparation To Setup
Preparation to setup Before installation, be sure to have following items: TV/PC monitor (Not laptop or all-in-one computer), 960P or higher resolution VGA/HDMI cable Router (WAN) Hard drive. Hard drive is required for recording. If you purchase the system without HDD pre-installed, please install one by yourself. Please make sure the size and configuration: 1 to 4TB HDD can be supported. -
Page 7: Camera System Setup
Camera System Setup Connect cameras to NVR by provided Ethernet cable. Connect NVR to power supply by provided 52V power adapter. NOTICE：DO NOT USE NVR’s ADAPTER FOR CAMERA Connect provided mouse to NVR box. Connect NVR to PC Monitor or TV by VGA/ HDMI cable, please kindly noted that the system doesn’t support on laptop and All- in-One PC for initial Setup. - Page 8 Installing cameras Do not attempt to mount your cameras until you are able to view images on your TV or PC monitor first. Disconnect all Ethernet cables from cameras after testing. Punching positioning: put camera base on the wall, locate the positions of the holes by pencil.
- Page 9 Precautions for installation angle Wrong Installation Scenario: After adjustment: Getting much Cameras are installed closely to the clearer night vision after turn wall, which reflect light at night with camera lens towards right. the IR LEDs. Note: Wall, glass or tree will reflect camera’s IR red light at night. So, we don’t recommend mounting cameras around too many obstacles.
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Page 10: System Setup
System Setup Change Password: After installing the system, turn on your NVR and cameras by the correct power adapter separately, camera image will show on screen one by one. Right click your mouse at monitor, choose Main Menu, for safety consideration, you’ll be asked to change password and set security questions first. -
Page 11: How To Customize Record Plan
How to customize record plan Warm notice: A hard drive is required for recording. If the hard drive was purchased separately, please install it into NVR box (shows on page 3) and remember to format it before using. The system default setting is both 24/7 continuous recording and human detection recording. -
Page 12: How To Customize Human Detection Alarm Plan
How to customize human detection alarm plan Human detection function has already been turned on before shipping, system will detect and record human movements 24/7 continually under each camera’s whole coverage, Siren alarm and app alert will be triggered once human detected. -
Page 13: How To Turn Off Camera Floodlight
Click “Rule”: You can select an important area to detect human. Default human detection area is whole screen, please simply drag your mouse to select specific area within red box for human detection. Click OK to save. How to turn off camera floodlight: Right click mouse: IPC param>Image set>day/night mode>smart infrared (Default setting is Smart Alert) - Page 14 Smart Playback On home screen, please right click the mouse-- navigate to Playback>Common Playback: Choose the Channel and Date, click Search button. Timeline in colors will show up at bottom of screen, different color refers to different record type, click time spot on the timeline to start playback. Right click your mouse, choose “UpWindow”...
- Page 15 Playback Based on Face Search: On home screen, please right click the mouse-- navigate to Playback, choose Face Search, select channel, date, and click OK. You’ll see how many people entered the area at that day. Double click the portrait to view the video.
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Page 16: Backup
Backup Please kindly noted that system has overwrite function, old files will be deleted when HDD is full. Please back up important videos on your computer via USB flash drive by following steps. From the home screen, please right click your mouse, choose Main Menu- System Setup>Backup, insert a USB flash drive into the USB port of NVR box, click Detect, after the flash is searched out, please select it, click Backup. -
Page 17: Remote View On Smart Phone
Remote view on Smart Phone How to remote view on “XMEye Pro” App Step1: Please download the free app “XMEye Pro” in App Store or Scan QR code to download app XMEye Pro Step2: Register Open the app, click Register to create an account base on your email address number. - Page 18 Step4: Add device After log in your existed ⚫ account on XMEye Pro app, click ‘ ’ button at upper right. ⚫ Click “NVR”. ⚫ Click“ ” button to scan the QR code (Refers to Step3) Besides, write your own device name on the icon.
- Page 19 Step 6: Functions of app On your phone app, please navigate to the Preview page, double click to zoom in one channel, click button to hear the sound from camera. choose “Cam” page so you can “press and hold to talk”, Click the icon, that you can speak to the person in front of this camera.
- Page 20 Step 7: Open Alarm Push Click>Alarm>Settings>Enable “Allow Notifications” (Otherwise, you may NOT be able to receive the alarm notifications） Simply click “Alarm”> “Message” You will see many alert messages by snapshots When human movements are detected Step 8: Open Phone Permission Setting If your smart phone can’t receive app alert after setting, please navigate into your phone setting, check whether if the notification permission of “XMEye Pro”...
- Page 21 For iPhone User: Step9: How to change human detection alarm setting from app? If you don’t want to receive App Alert message from a specific camera, on your phone app, please navigate to the Preview page, double click to zoom in the camera’s channel, click button, choose “Intelligent Alarm,”...
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Page 22: Frequently Asked Questions
Frequently Asked Questions What if one or two cameras show offline? 1，Please right-click your mouse button and select “splitMenu” to “View9” to see if there’s a picture. 2，Click the right mouse button, select "Channel set", and then click "search” to see if 4 IP can be found (If 5 cameras are connected, 5 IP will be searched). -
Page 23: Q2: App Offline Or Display Device Not Connected
APP offline or Display device not connected 1，Restart your XMEye Pro APP. 2，Power off and power on your Modem and Router. If it’s not working, unplug your NVR and plug in again to see if its connected or not. 3，Check if you have already connected NVR to Router via a network cable. Ensure the network cable is good. -
Page 24: Q4: What If I Forgot My System Login Password
What if I forgot my system login password? 1. On your monitor screen, you can click “Forgot Password” button to reset password by answering the safety questions. If you forgot answer, please click “Forgot answer” Then you will see following picture on the screen, which shows the CAPCHA code on left side... -
Page 25: Q5: Why Can't I Record Or Playback
Please login in your “XMEye pro” app, click scan button on the upper left corner, scan the CAPTCHA code (left side) on the screen, And you will see the CAPTCHA code, fill the code on the screen (refer to above picture), click “OK”, then you can set the new password. Note: If you enter wrong password for three times, the username will be locked, please reboot the system, or... -
Page 26: Q6: After Connecting, Why Nothing Show On Screen
3，Check whether the hard disk data cable and power cable are plugged in tightly. After connecting, why nothing shows on screen? 1. Please make sure your monitor has been set to HDMI Mode (Please match it with your HDMI Port), and HDMI cable is tightly connected. 2. -
Page 27: Q7: What If My Usb Flash Drive Can't Be Detected By The System
What if my USB flash drive can’t be detected by the system? Please insert your USB flash drive into computer and format, it as “FAT32 Default”. Then, insert it to NVR to search again. How does human detection recording work? When human movement detected, cameras will start to record immediately, cameras will stop recording after human has gone. -
Page 28: Q11：Human Shape Detection Didn't Work
Click the right mouse button, select "Channel Set", and then click "Search" After searching the IP, double-click IP add. Or click "Quick set" Q11：Human shape detection didn't work Please check page11 of the manual to see if the human shape function is turned on. -
Page 29: Q12：The Mobile Phone Can't Receive The Alarm Message
Q12：The mobile phone can’t receive the alarm message Please refer to pages 17-18 of the manual for app settings and mobile phone permission settings. Q13: How to change the camera lighting mode? The floodlight will automatically switch on at night when the camera detects human movements, and it offers true color videos. -
Page 30: Q14: Can I Exchange The Provided Ethernet Cable To My Own
Remote view on PC-client software If you need to view the video on your computer or laptop, please send message to our customer support email (serviceus@wesecuu.net) with your personal email address. We will send the computer software (for Windows or Mac) to you. E-mail Subject: Request CMS software for MAC, IOS system or Window system. - Page 31 Fill in your email and then click “Get Code”, Check your email box you You can see a verification code, fill this number in your APP, and you can Reset your password.
- Page 33 Dear Valued Customers, Thanks for your purchase and support. We appreciate all your valuable feedback. If you have any questions about our products. Please feel free to contact us directly. Thank you. Toll Free: +1 888 971 6718 Email ID: serviceus@wesecuu.net...
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Questions and answers
Can the camera be setup to capture animals?
The Noahtec WESECUU camera is designed to detect and record human movement. There is no mention of settings for detecting animals.
This answer is automatically generated
I have tried everything and I cannot view my cameras when I am not connected to the same WiFi as the cameras