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Landel MailBug User Manual

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MailBug
®
User Manual
Congratulations on purchasing your new MailBug!
This User Manual contains many useful tips on how to use your MailBug. So you
may want to keep this manual handy as it contains a wealth of information on how
to use the many features of your MailBug.
Your MailBug must be configured before using it. If you purchased your MailBug
directly from Landel, then it may already be setup and configured for use prior to
being shipped to you. If you purchased it elsewhere, such as online, then it likely
needs to be setup before you can use it. If this is the case, please contact the
MailBug Support Team at the phone number below and an agent will help you to
set it up and select your email address.
Customer Support: 1-855-MAILBUG or
1-855-624-5284 or
1-408-360-0490
If you have questions, comments, or just need help with your MailBug, you can
get answers quickly and conveniently by contacting Customer Support either by
calling the above number, or sending an email to:
support@landel.com
My email address:

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Do you have a question about the MailBug and is the answer not in the manual?

Questions and answers

CHARLES CANELLAKIS
July 5, 2025

I wish to buy Mailbug for my elderly sister who lives in Edinburgh, Scotland, UK. Do you manufacture for the UK market? If not, will a Mailbug bought in the USA work when plugged into a 220V outlet using an appropriate outlet adaptor? I.E., Will it convert 220V to 12V? My computer does, eg. Thanks. Charles Canellakis

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Summary of Contents for Landel MailBug

  • Page 1 User Manual Congratulations on purchasing your new MailBug! This User Manual contains many useful tips on how to use your MailBug. So you may want to keep this manual handy as it contains a wealth of information on how to use the many features of your MailBug.
  • Page 2 Copyright © 2020 Landel Telecom No part of this publication may be reproduced, transcribed, stored in a retrieval system, or translated into any language, in any form, by any means, without the express written permission of Landel Telecom. MailBug and Landel are registered trademarks of Landel Technology Inc.

  • Page 3: Table Of Contents

    Using Your MailBug to Access Online Information Using MailBug Service in Combination with a PC Using a Computer to Access Your MailBug Email Automatic Forwarding of MailBug Email to Another Email Address Retrieving Email Messages from Other Accounts (Alternate Mailboxes) Limited Warranty FCC Information International &...

  • Page 4: Introduction

    You can use your MailBug to communicate quickly and conveniently with friends, family, and any of the millions of email users all over the world. Your MailBug can also give you fast and easy access to a wide variety of selected information right from the Internet, depending on the availability of the information services.

  • Page 5: Installation

    Plug the AC adapter supplied with your MailBug into a power outlet, and plug the other end of the adapter cord into the round power jack on the back of the MailBug. Make sure the power outlet is not controlled with a wall switch.

  • Page 6: Basic Features

    MailBug, or you can connect both your MailBug and your Caller ID box together in a chain, and see your calls on both of these devices. Alternatively you might consider moving your existing Caller ID box to a phone in another room.
  • Page 7 Note: MailBug’s display screen is always on, but the backlight turns off during periods of inactivity. This is normal. If the backlight turns off while you are using the MailBug, simply press the space bar (or any key on the keyboard) to turn it back on.

  • Page 8: Initial Setup

    The whole process takes only 5 to 10 minutes. In order to set up and configure your MailBug when you first power it on, you will need to get to the Setup screen. Upon initial power up you will see the “idle screen”. Both of these screens are described in greater detail in a later section.

  • Page 9: Your Email Address

    Customer Support agent in order to complete the process of setting up your MailBug. The next two sections provide some guidelines for selecting your email address and password for your account when you call to register and set up your MailBug with the Customer Support agent.

  • Page 10: The Setup Screen

    The Setup Screen You initially configure your MailBug by using the Setup screen. This screen is where you enter certain critical information that determines how you want your MailBug to work. To get to the Setup screen (when you initially apply power), press the e...
  • Page 11 This is the address that will be used when someone replies to an email you sent. It can be the same email address as your MailBug, or it may be some other email address. If this line is left blank, the default will be your MailBug address.
  • Page 12 You should contact your local telephone company to determine what charges, if any, will apply to calls made by your MailBug to the Connect phone number that you selected.

  • Page 13: The Idle Screen

    Code line blank. To save any changes that you have made to your Setup configuration, just press the function key beneath Save on the screen. Your MailBug is now set up and ready to send and receive email! The Idle Screen MailBug’s display will present different “screens”...
  • Page 14 (set to No), or whenever MailBug has experienced a loss in power (because it needs to connect in order to set the time and date). If the Auto-Connect feature is enabled (set to Yes), then this key normally does not appear, but can still be found by pressing and holding down the Ctrl key on the keyboard.
  • Page 15 It is normal for the time and date information to be lost when power is removed from the MailBug. The next time power is applied to the MailBug and it connects to check for or send email, the time and date will once again be properly set.

  • Page 16: Using Your Email Service

    Using Your Email Service Your Mailbox Your MailBug uses its built-in memory as an electronic “mailbox” to store your email messages. You can view this mailbox by going to the Email mailbox screen, which you can reach by pressing the e key from the idle screen.
  • Page 17 “marked” and is protected from deletion if you attempt to delete “all” emails in the list. If a function key label on any of MailBug’s screens starts with a diamond (), then pressing the Enter key on the keyboard has the same effect as pressing that function key. For the...

  • Page 18: Reading An Email Message

    Email Address Book, which you can access by pressing the a key. The original email remains unchanged. DreSS – Deletes an email message from your MailBug. This can be done either elete while reading the email message, or directly from the Email mailbox screen. For more information on deleting email messages from memory and the options available, see the section “Deleting Email Messages”...
  • Page 19 S key, or when the message you were composing was automatically saved by MailBug when it timed out after several minutes of inactivity. Pressing c allows you to go back and resume...

  • Page 20: Composing & Sending Email Messages

    When you are finished with the addressing, press either the OK function key, or the Enter key on the keyboard. MailBug will then prompt you to enter the Subject: line for the email. Again, press either OK or Enter when you are finished.
  • Page 21 MailBug will then display your To: and Subject: lines at the top of the screen, and will automatically insert your name and email address in the “From” address line of your email message when it sends it. You are now ready to compose the main body of your email message! 4.3.1...
  • Page 22 While composing your email message, the function keys at the bottom of the Composing Email Message screen give you some helpful editing options: – Places your message in the queue to send the next time your MailBug connects to the email service.

  • Page 23: Deleting Email Messages

    If the Auto-Connect feature is enabled on the Setup screen, your MailBug will wait until it senses several minutes of inactivity (no keys being pressed) before connecting (dialing) to send your email message. This delay allows you to read, compose, forward, and/or create other email messages and then, when you are finished, have all out-going email messages sent at once, without having to wait between emails while each one is being sent.

  • Page 24: Email Address Book

    To delete an email message from your Email mailbox screen, use the up/down arrow keys on the keyboard or the large scroll keys to move the pointer to the message you wish to delete, and then press the D function key, or the Del (delete) key on the keyboard. elete Once the D key has been pressed, you have several options:...
  • Page 25 2020 Adding new email addresses to your Address Book There are several ways to add entries to your email Address Book. You may add an entry to your Address Book by explicitly typing it in. You can do this by pressing the function key in the Email mailbox screen to get to the Address Book screen DDreSS and then pressing the c...
  • Page 26 (the quote marks and the brackets), since you will be entering your own nickname for this address. This is useful if you will be sending emails with your MailBug that will have multiple addresses. In the example above, you could shorten the address line so that the screen would show: Nickname: Betty –...

  • Page 27: Printing Email

    It’s as easy as sending email. To print an email to a fax, or just to compose and send a fax by email, all you need to do is send an email to a special email address, and the MailBug system will fax it for you.
  • Page 28 You can send it to the office, or to a friend’s house, or anywhere else in the US or Canada. In this sense, your MailBug has become a fax. Not only can it print email on your own fax, you can use MailBug as a mini-fax machine whenever you need one. If you need to fax something to someone, you can just type an email as you normally do right on your MailBug and send it as a fax using the special address below.
  • Page 29 These are described in greater detail in Section 4.3. MailBug uses a similar format for faxing. To send an email to a fax, simply specify a fax address on the MailBug’s To: line as follows: fax: name @ faxnumber The keyword “fax:”...

  • Page 30: Phone Book

    Keep in mind that you do not need an additional phone line for a fax machine. They can share your regular phone line just as MailBug does. There are many fax machines available today that also function as scanners and computer printers. Landel recommends a simple fax without those functions, because they are easier to operate, less expensive, and require no computer software.
  • Page 31 Pressing this key will skip any remaining pause (even if consecutive pauses are used) and return to dialing. You can have your MailBug pause until you tell it to continue by inserting a question mark where the pause is to occur. When your MailBug encounters this character, it will show the c function key and wait for you to press it.

  • Page 32: Caller Id Calls List

    Caller ID Calls List Your MailBug supports Caller ID service, which is offered separately by your local telephone company. This service identifies who is calling when your telephone rings*. *Note: Please contact your telephone company for more information about subscribing to Caller ID.
  • Page 33 You may place a return call to any of the callers on the list (except for “blocked” or “unknown”calls) by having your MailBug automatically dial the number for you. To do this, use the scroll keys or the up/down arrow keys to select the call record you wish to dial, and then press the D function key.
  • Page 34 The options are as follows: etup Number of digits for a local call – This specifies how many digits MailBug should use when dialing a phone number from the Caller ID Calls list and when that phone number is a local call for you. The correct number of digits required to dial a local call is determined by your telephone company, and the possible choices are 7, 10, or 11 digits.

  • Page 35: Using Your Mailbug To Access Online Information

    Landel service. It will stay online until you press the H key or until it “times out”. Going online with your MailBug is much easier and much faster than going online with a computer. With the push of a single button you will be online in about a half-minute and ready to view the information you want.

  • Page 36: Using Mailbug Service In Combination With A Pc

    World Wide Web. Using a Computer to Access Your MailBug Email If you have access to a computer with Internet access, then MailBug and your computer can work very nicely together. Your MailBug service uses a network mailbox that is Internet-accessible, and all email that MailBug receives comes through this mailbox.
  • Page 37 Password: yourmailbugpassword If you plan to access your email only from your MailBug, and do not wish to access your email from a computer, leave the “Mailbox shared” setting in the Setup screen set to No. If you ever change your mind and wish to start accessing your email from a computer, you can easily change the setting then.

  • Page 38: Automatic Forwarding Of Mailbug Email To Another Email Address

    This allows you to have the total convenience of MailBug, so that you never have to boot up your computer and log on just to see if you have mail, and also to have simultaneous access to your email from a computer for purposes of printing, archiving, or attachment handling.
  • Page 39 Your message will be sent to Jennifer’s mobile phone as a text message. Jennifer can reply to your text message and you’ll receive it on your MailBug as an email. To manually check for a reply (after a few minutes) simply repeat the same key sequence to force MailBug to again connect and check for new incoming email.

  • Page 40: Limited Warranty

    Landel for repair. Really important email messages may be forwarded to another email address, either yours or a friend’s, for storage, or for purposes of printing them out on paper. Landel is not responsible for messages, addresses, or phone numbers stored on MailBug units sent in for repair.

  • Page 41: Fcc Information

    FCC Information FCC Part 15 Information The Federal Communications Commission (FCC) established rules that permit this device to be directly connected to the telephone network. Standardized jacks are used for these connections. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the provided instructions, the equipment might cause harmful interference to radio communications.

  • Page 42: International & Special Character Table

    International and Special Characters With MailBug you can type email messages in many languages. If you need to use foreign language characters or special symbols in your messages, your MailBug allows you to type these characters by using the Alt or Shift keys. By pressing and holding down either or both of these keys, and then pressing the appropriate keyboard letter key, you can enter any of the characters that are shown in this table.
  • Page 44 Landel Customer Support Phone: 1-855-MAILBUG Email: support@landel.com REV G-32 2020...

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