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WARRANTY
ULALOV provides a two-year product warranty from the date
of purchase for all our products.
We will take care of all quality-related issues with a
REPLACEMENT or FULL REFUND including any return shipping
costs. If your product is defective and under warranty, please
contact us at Email: customer@ulalovstore.com
Please carefully follow our warranty process to minimize any
delays:
1. Note the product model name. It can be found on a sticker
located underneath or on the back of the product.
2. Provide order number for a purchase made through Amazon.
Typical turn around time to address Warranty claims is
10 business days, depending on your geographical location and
type of damage or Warranty claim.
This warranty does not apply to the following:
• Damage due to abuse, accident, alteration, misuse, tampering,
or vandalism.
• Improper or inadequate maintenance.
• Damage in return transit.
• Unsupervised use by children under 18 years of age.
ULALOV and its subsidiaries assume no liability for damage
caused by the use of the product other than for its intended
use or as instructed in the user manual. Some states do not
allow this exclusion or limitation of incidental or consequential
losses so the foregoing disclaimer may not apply to you. This
warranty gives you specific legal rights and you may also have
other rights which may vary from state to state.
ALL EXPRESSED AND IMPLIED WARRANTIES,
INCLUDING THE WARRANTY OF
MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.
CUSTOMER SUPPORT
Any issues or questions regarding your new product, please
feel free to contact our Customer Support Team.
Customer Support
Email : customer@ulalovstore.com
* Please have your order invoice or order number ready before
contacting Customer Support
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