Do you have a question about the MX03 and is the answer not in the manual?
Questions and answers
Chad A Berset
February 1, 2025
The pedal feature for acceleration has stopped working any ideas please would be appreciated thankyou have a great day
1 comments:
Mr. Anderson
February 10, 2025
The SONGZO MX03 bicycle can be operated by twisting the accelerator handle or stepping on the pedal. If the pedal feature has stopped working for acceleration, consider the following troubleshooting steps:
1. Check Riding Mode: Ensure that the riding mode is set correctly. If electric assistance is disabled in the settings, pedaling will not activate acceleration. 2. Battery Level: Verify that the battery is sufficiently charged. If the voltage is low, charge it in time. 3. Inspect Connections: Check for any loose or damaged wiring, especially around the pedal assist system. 4. Shimano Transmission Issues: If the Shimano transmission is not shifting properly, adjust the derailleur screws or visit a bicycle shop for adjustments. 5. Error Codes on LCD Screen: Look for any error codes on the LCD screen that may indicate a malfunction. 6. Contact Support: If the issue persists, take a video and contact SONGZO support for further troubleshooting assistance.
These steps help diagnose and resolve issues with the pedal assist function.
This answer is automatically generated
Summary of Contents for SONGZO MX03
Page 2
2. All SONGZO bicycles can set speed limit. Just enter the setting mode of the LCD meter and adjust the parameter of P08 to 25, and the maximum speed of the bicycle can be limited to 25km/h.
250W 48V 12.8Ah 25 km/h 35-50 KM 150 KG MX02S 26 inch 250W 48V 17Ah 25 km/h 35-55 KM 150 KG MX03 26 inch 250W 48V 17Ah 25 km/h 35-55 KM 150 KG 20 inch 250W 48V 15Ah 25 km/h...
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2.1 Please perform necessary inspections before riding the SONGZO electric bicycle: 1. Is the battery fully charged? 2. Is the key in the open position? 3. Is the braking system working properly? 4. Is the tire pressure normal? 5. Are the handles and seats of the bike firmly installed without anylooseness? 6.
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6. If you want to buy a spare battery, please buy the original battery in the SONGZO store. If you can't find the purchase link, you can consult SONGZO customer service. If you use non-original chargers or batteries that cause damage to other parts of the bicycle (such as controllers, motors, batteries), you will need to purchase other damaged parts.
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2.4 How to charge the battery correctly: 1. Whether you want to take out the battery for charging or charge the battery on the bike, you should first plug the charger's charging port into the battery port/bicycle charging port, and then plug the charger's plug into the power source.
2. Brake pads are consumables and can be purchased at SONGZO stores or local bicyclestores. 3. In rainy and snowy days, the braking distance should be increased by more than 5 meters when riding.
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4.1 Folding method 1. For SONGZO bikes that can be folded, the folding handle is in the middle of theframe. 2. Please stand on the left side of the bicycle, hold the folding handle with your right hand, and open the protective (fixed) buckle first.
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battery. 3. The bicycle should be stored in a cool and dry place after folding. 5.1 The power cannot be turned on, and the bicycle cannot work 1. First check whether the key is already in the position to turn on the bicycle. (There are three positions in total).Can the headlights and horn be used normally? 2.
5.3 Error code 1. If any error codes appear on your screen, please refer to the table on the nextpage. 2. We recommend that you replug and unplug the wires of the controller and the motor after any error code appears, because the error code is likely to be caused by loose wires.
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E-Code Meaning The Reason Why the E-code Appearance Normal status Need to restart or replug the wire. Brake failure The brake cable may be broken. Battery undervoltage Battery voltage is too low or damaged. Motor failure Loose motor cable plug; ①...
1. If the rider fails to use, maintain and adjust the fault in accordance with the provisions of this manual, it will not be covered by the warranty. 2. When encountering any problems, we suggest you contact our email or WhatsApp to facilitate sending photos/videos to each other. 3. *The final interpretation of the warranty belongs to the SONGZO official store.
Warranty Section Warranty Period Frame 36 months Battery, Motor, Controller 6 months Instrument, Speed Control Handle, Crank Gear Disk, Front Fork, 3 months Front & Rear Shaft, Flywheel, Chain, Charger Headlights, Pedals, Tires, 1 month Brake Handles and Other Consumables *If the parts are damaged due to human factors, please pay for the accessories.
Need help?
Do you have a question about the MX03 and is the answer not in the manual?
Questions and answers
The pedal feature for acceleration has stopped working any ideas please would be appreciated thankyou have a great day
The SONGZO MX03 bicycle can be operated by twisting the accelerator handle or stepping on the pedal. If the pedal feature has stopped working for acceleration, consider the following troubleshooting steps:
1. Check Riding Mode: Ensure that the riding mode is set correctly. If electric assistance is disabled in the settings, pedaling will not activate acceleration.
2. Battery Level: Verify that the battery is sufficiently charged. If the voltage is low, charge it in time.
3. Inspect Connections: Check for any loose or damaged wiring, especially around the pedal assist system.
4. Shimano Transmission Issues: If the Shimano transmission is not shifting properly, adjust the derailleur screws or visit a bicycle shop for adjustments.
5. Error Codes on LCD Screen: Look for any error codes on the LCD screen that may indicate a malfunction.
6. Contact Support: If the issue persists, take a video and contact SONGZO support for further troubleshooting assistance.
These steps help diagnose and resolve issues with the pedal assist function.
This answer is automatically generated