Codex BPH830i User Manual

Thermal label printer

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User Manual

: BPH830i

Version

: Rev.A

Issue Date

: 2017.12

P/N

: 920-017311-00

BPH830i THERMAL LABEL PRINTER

USER MANUAL

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Page 1 BPH830i THERMAL LABEL PRINTER USER MANUAL User Manual : BPH830i Version : Rev.A Issue Date : 2017.12 : 920-017311-00...
Page 2: Table Of Contents
1 Barcode Printer 1-1 Package Contains ............................1 1-2 Barcode Printer Introduction ........................1 2 Barcode PrinterInstallation ..........................4 2-1 Media Installation ............................4 2-2Printing Mechanism Opening ........................5 2-3Ribbon Installation ............................6 (4 inch Ribbon ) ..............................6 (8 inch Ribbon ) ..............................7 2-4 Label Installation ............................
Page 4 FCC COMPLIANCE STATEMENT FOR AMERICAN USERS Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
Page 5 SAFETY INSTRUCTIONS Please read the following instructions carefully. ⚫ Keep the equipment away from humidity. ⚫ Before you connect the equipment to the power outlet, please check the voltage of the power source. ⚫ Make sure the printer is off before plugging the power connector into the power jack.
Page 6: Barcode Printer
1-1 Package Contains Please check that all of the following items are included with your printer. (Package content and Logo style may vary per region。) Barcode Printer ⚫ BPH830i Label Roll Stopper Media Sample USB cable Quick Start Guide Ribbon...
Page 7 Top Cover 之 Touch Screen Power Key Feed Key 之 Front Panel 之 Rear View (Interface might differed per Optional interface) Paper Path Calibration Key Ethernet 之 BT/WiFi (Optional) Parallel (Optional) RS-232 USB 2.0 之 USB HOST Media Damper Power Plug 之...
Page 8 Open Top Cover Ribbon Rewind TPH Pressure Adjust knob Print Frame Hook (Left) Print Line Adjust Knob. (Left) Ribbon Tension Adjust Knob. (Left) TPH Module Print Frame Hook (Right) Hook Print Line Adjust Knob (Right) Ribbon Tension Adjust Knob (Right) TPH Module Paper Ribbon Supply...
Page 9: Barcode Printerinstallation
2 Barcode PrinterInstallation 2-1 Media Installation Lift up the top cover ➢...
Page 10: 2-2Printing Mechanism Opening
2-2 Printing Mechanism Opening Push the Print frame hook on the side to head up the print frame. ➢ Print Frame Hook (Left) Lift up the print frame Push Print Frame Hook Push (Right)
Page 11: 2-3Ribbon Installation
2-3 Ribbon Installation (4 inch Ribbon ) Plug a new ribbon roll into the ribbon Shaft ➢ Follow the direction Ribbon Supply New ribbon roll Ribbon Shaft Install the empty ribbon core into ribbon shaft Follow the direction Ribbon Rewind Empty Ribbon Core Ribbon shaft Stick the ribbon with the Ribbon Rewind units and rolling 2~3 cycles.
Page 12: (8 Inch Ribbon )
(8 inch Ribbon ) Follow the direction Ribbon Supply Ribbon shaft New ribbon roll Install the empty ribbon core into ribbon shaft Follow the direction Ribbon Rewind Ribbon shaft Empty Ribbon Core Stick the ribbon with the Ribbon Rewind units and rolling 2~3 cycles Rolling 2~3 cycles...
Page 13 Install the Ribbon into the Barcode Printer ➢ Follow the below drawing to install the ribbon in position. Put the Ribbon Rewind Assy into position Rolling to flat surface.
Page 14: Label Installation
2-4 Label Installation Label Roll Ass’y ➢ Put the label roll into media spindle and then install the label roll stopper on the both side to make the media roller in position. Label Roll Media Spindle Label roll stopper Label Holder Stand Follow the direction to secure the core adaptor ➢...
Page 15 Label Installation ➢ Step 1. Following the arrow mark and No. to put the label roll holder into position. Position Pin Hook Step 2. Following the below arrow mark and direction to put the label roll into position. Step 3. Put the label roll into label roll stand.
Page 16 Step 4. Put the label pass through the label guide and then adjust the suitable label width according to. See Through Sensor Label Guide (Left) Label Guide (Right) (左) Reflective Sensor Outside Label Fanfold paper Inside Label Roll Roll Installation Installation Installation...
Page 17: Connection With Pc
3. Connect the transmission cable in between PC and printer (The cable might be differed according to option selected) . 4. After the media （ribbon ）installation, then power on the printer, wait the status turned to ready. BPH830i Barcode Printer (The interface might be differed upon the options been selected)
Page 18: Driver And Golabel Installation
2-4 Driver and Golabel Installation Step.01 Insert the Super Wizard CD in the CD/DVD drive of the host computer and the installation program should pop up automatically. You will see the Welcome screen first. On the Welcome screen, choose “STANDARD INSTALLATION”. Step.02 The wizard will then ask you to make sure your USB and power cables are connected and that the power is turned on.
Page 19 Step.04 As the printer driver and GoLabel are installing, a screen will display a progress bar. While downloading completed you will see Installation completed. Click “NEXT” to continue. Step.05 You can also print a test label. If don’t print a test label, the screen display as step 6. Note * If you need more resources, tools or reference documents, you can also find them on Super Wizard CD.
Page 20 Step.06 Once the installation is complete, you can start to make and print labels with GoLabel or through the printer driver.
Page 21: Wizard Cd Other Choice Installation
2-10 Wizard CD Other Choice Installation Step.01 Click “OTHER CHOICES” to next screen and select “PRINTER DRIVERS”. Step.02 Click “INSTALL SEAGULL SCIENTIFIC WINDOWS DRIVER” to next screen, and click “NEXT”. Step.03 Select “I accept the terms in the license agreement”, and click ”Next”，then click ”Finish”...
Page 22 Step.04 The Driver Wizard will guide you through the installation procedure. Select "Install printer drivers" and click “Next”. Step.05 With a USB connection, search models such as the right diagram printer device. Specify your printer model and click ”Next”. Step.06 Enter the printer name (you can use default), then click "Next"...
Page 23 Step.07 Driver installation completed.
Page 24: Barcode Printer Operation
3 Barcode Printer Operation 3-1 Barcode Printer Operation Interface Touch Panel (LCD Display) Feed Key Standby Key Standby key Make sure the power switch is on, and when press the “Standby key”, the Touch panel (LCD Display) will light up and show “Ready”. When press and hold the “standby key”...
Page 25 3-2 LCD Operation Introduction...
Page 29 Label has been printed...
Page 30: Lan Setting Operation Instruction
3-3 LAN Setting Operation Instruction Main Manu...
Page 34 LCD Operation When Barcode Printer is Ready, the LCD will display “Ready” And then the printer is ready to print If there is any error occur, there will be Error Message shows on the LCD. You could do the trouble shooting according to or contact with the agent. 您可以根據此錯誤訊息畫面排除錯誤狀態，或與供應商聯繫...
Page 35 3-4 Label size calibration and Self Test Page The printer can automatically detect and store label height. That means the host computer does not need to transmit the label height to the printer. And the self-test function lets you check whether the printer is functioning normally.
Page 36 Auto-Calibration 「Calibration key (C-Button)」 You could press the calibration key while media been replaced or media error to adjust the media size. C- Button Calibration Key Press and hold 1~2 seconds Press and hold the「C-Button」 around 2 seconds, the printer will run the media calibration automatically.
Page 37: Error Message
3-5 Error Message If there is any error occurred during the printing, LCD will display the Error message and also buzzer as warning. Please refer to below for the error status. 。 Display Operation Interface Feed Key Power Standby Key Operation Panel Status...
Page 40 3-6 Connected with USB Devices...
Page 41 Note...
Page 42: Installing The Netsetting Software
4 Installing the NetSetting software The NetSetting software is used to manage the network configurations when connecting the printer via Ethernet port. It is available on product CD or can be downloaded from official website. To install the NetSetting, please follow below steps. Step.01 Insert the product CD in the CD/DVD drive, and click “OTHER CHOICES”...
Page 43 Step.05 Once the installation is completed, you will see the NetSetting icon on your desktop as right diagram.
Page 44: The Interface Of Netsetting
4-2 The Interface of NetSetting Printer can also be used through a network connection (as a remote network printer), make sure the printer connected to the Internet and the power cord, you can use the Interface of NetSetting to search connected network printers. Step.01 Click the NetSetting icon to start the program, you will see the start page as left diagram.
Page 45 The IP Setting tab can change the printer name, Port number, Gateway setting and the password for configuring the printer. You can also set the printer’s IP address ether by DHCP or by Static IP. BPH830i You can press “Set” button to apply the settings and “Refresh” button to refresh the setting values.
Page 46 Alert Path Setting NetSetting will send the alert messages to designated mail account when the error happened on printer. The alert messages are sent by SMTP (Simple Mail Transfer Protocol) or SNMP (Simple Network Management Protocol). You can set or change the configurations of SMTP and SNMP on this “Alert Path Setting”...
Page 47 Alert Message Setting For the alert message notification function, you can decide which error cases need to be sent out to the operator. Moreover, the alert messages can be set to be sent by SMTP, SNMP or both. You can press “Set” button to apply the settings and “Refresh” button to refresh the setting values.
Page 48 Printer Configuration Set or change the configurations of connected printer. Most of key settings for the printer operation can be done by this setting page. You can press “Set” button to apply the settings and “Refresh” button to refresh the setting values.
Page 49 User Command The “User Command” tab provides a communication interface for operator to control the printer. Input printer commands in "Input Command" window and press “Send Command” button, the commands will be sent to the printer. For some commands that will return response message, the message will be displayed in "Output Message"...
Page 50 “Start Download Firmware” button. The printer firmware then can be updated remotely. BPH830i VX.XXX In addition to the firmware update, you can press “Recover To Factory Settings” button to restore the...
Page 51: Barcode Printer Options
5 Barcode Printer Options 5-1 Pre -step for Options Installation Before install the options, please follow the pre-Step 1 Power off Barcode Printer (Please must be turn off the power before any options installation) Open the Top Cover Note Make sure the printer is power off status before cutter installation. The linerless media is not suitable for this option cutter.
Page 52: Cutter Installation
5-2 Cutter Installation Cutter parts introduction Cutter cable Front cover Front cover Cutter Module Installation Steps: (Following Steps must be under printer power off condition) Step 1. Disassemble the bottom case screws (Marked in Red circle) Note Before cutter installation, make sure the printer is under power off condition or the power cord is not plugged！...
Page 53 Step 2. (No. 1) Release the TPH lock (No. 2) Follow the direction to open the print frame. (No. 3 and 4 ) Take off the front panel Step 3. ( No. 1) Connecting the cutter cable into printer (No. 2) Hook the Cutter module into position. (No.
Page 54 (031-H83003-000) 5-3 Wi-Fi Module Installation Step 1. Remove the rear plate Step 3. Connect the cable into position Step 2. Install the WiFi module into the rear and fasten the rear plate back plate to printer * Wi-Fi module...
Page 55 (031-H83004-000)、(031-H83002-000) 5-4 Bluetooth & Parallel port adaptor module Step 1. Remove the rear plate Step 2. Install the Bluetooth module into the rear plate Step 3. Connect the cable into position and fasten the rear plate back to printer Step 1. Remove the rear plate Step 2.
Page 56 5-4 Main Board Connecter Position 項目內容項目內容 Cutter & Label Dispenser WiFi Motor Calibration Button POWER Ethernet Port RS-232 Port LCD panel USB Port Label Sensor(See-Through) USB HOST Door Open Label Sensor (Reflective) Ribbon Out Sensor Parallel Port...
Page 57: Maintenance And Adjustment
6 Maintenance and Adjustment 6-1 Print Head Replacement Step 1. (No. 1 ) Release the TPH lock. (No. 2) Follow the direction to open the Print frame. (No. 3) Remove the TPH cover screws. Step 2. (No. 1) Follow the direction to roll down the TPH module. (No.
Page 58: Print Line Adjustment
6-2 Print Line Adjustment Lift up the top cover. Use the flat screw driver Print Line Adjustment Screw TPH print line adjustment: To have good print quality in hardness or thicker media, we will suggest to move the print line a little bit forward (paper feeding direction) .
Page 59 6-3 Ribbon Tension Adjustment Lift up the top cover Use the flat screw driver Tension Adjust Screw Clockwise : Tighten the tension Counter Clockwise : Loosen the tension Counter Clockwise: Clockwise: Tighten the tension Loosen the tension...
Page 60: Print Head Cleaning
6-4 Print Head Cleaning Dirt on the print head or ribbon, or glue residue from the label stock may result in inadequate print quality. The printer cover must therefore always be closed during printing. Keeping dirt and dust away from the paper or labels ensures a good print quality and a longer lifespan of the print head.。 Print Head Cleaning Steps Step.01 Switch off the printer.
Page 61 6-5 Print Head Pressure Adjustment When printing on special media (with varying material thickness), the print quality may suffer. You will then need to adjust the print head pressure. Adjustment Steps Step.01 Open the printer cover. Step.02 Remove the ribbon. Step.03 Use a screw driver and slowly turn the adjustment screws for the print head to increase or reduce the print head pressure.
Page 62: Ribbon Wrinkle Adjustment
6-6 Ribbon Wrinkle Adjustment The use of different ribbon materials may cause wrinkling of the ribbon, which in turn affects the print result as illustrated by the examples in (a) and (b). To change the print quality, you can adjust the ribbon shield screws. If your print result looks like the example in (a), you need to turn ribbon shield screw A clockwise.
Page 63: Cutter Error Trouble Shooting
6-7 Cutter Error Trouble Shooting While using the cutter, paper jams may occur. Please follow the below steps to clean the paper jam. A socket head screw for adjusting the cutter is located on the bottom of cutter module, as shown in below illustration.
Page 64: Trouble Shooting
6-8 Trouble Shooting Problem Solution The printer is switched on but the display  Check the power supply.。 does not light up.  Check the software settings (driver settings) or command codes. One or both LEDs light up red and printing is ...
Page 65: Appendix - Printer Specification
Appendix - Printer Specification...
Page 66: Appendix - Communication Port Specification
Appendix - Communication Port Specification...
Page 72 Search Printer...
Page 81 BPH830i...