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Care@Home™
Communicator 2.0
Model: ES700VPD2
User Guide
October 2021

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Summary of Contents for Essence Care@Home ES700VPD2

  • Page 1 Care@Home™ Communicator 2.0 Model: ES700VPD2 User Guide October 2021...
  • Page 2: Table Of Contents

    Replacing the Batteries ......................11 4.2. Cleaning the Communicator ....................13 Specifications ..........................14 Appendix A LED Indications ......................16 Appendix B Installing with Screws ....................17 Care@Home™ Communicator 2.0 User Guide © 2021 Essence SmartCare Ltd - All Rights Reserved - Proprietary and Confidential...
  • Page 3: Overview

    OVERVIEW 1. Overview The Communicator 2.0 is a stationary emergency button with: Intelligent Voice Activation ™ (IVA) technology - Recognizes a specific spoken phrase and  triggers an alarm Voice extender capability – Enables caretaker or monitoring station to speak with the resident ...
  • Page 4: Setting Up The Communicator

    SETTING UP THE COMMUNICATOR 2. Setting Up the Communicator To set up the Communicator: Determine the best location  Prepare the required equipment  Install the Communicator  Test the installation  2.1. Determining the Best Location The desk model can be installed on a table or on a wall. The wall model can be installed only on a wall. Choose a location that is: Up to 700 m (2,297 ft.) –...
  • Page 5: Installing The Communicator

    SETTING UP THE COMMUNICATOR 2.3. Installing the Communicator To install the Communicator: 1. Release the back cover of the Communicator. Hold here and pull off the back 2. On the control panel, press the PAIRING button for five seconds. The control panel beeps and the ring around the control panel Emergency button lights blue.
  • Page 6: Wall Model

    SETTING UP THE COMMUNICATOR Caution: A new battery can cause damage if it is incorrectly installed. Attention: Une nouvelle batterie mal installée peut faire des dégâts. 4. Replace the back. Align 5. Insert the screws into the screw holes and tighten. Screw holes 2.3.1 Wall Model 1.
  • Page 7: Testing The Installation

    SETTING UP THE COMMUNICATOR a. Clean the mounting surface. b. Peel the protective strips off the tape. c. Press the Communicator into place. 2.3.2 Table Model To install the table model: a. Place the Communicator into the desk mount. b. Place the Communicator in a convenient place, like a living room table or bedroom nightstand. You can also install the table model on a wall.
  • Page 8 SETTING UP THE COMMUNICATOR 2. Verify that the Emergency button on the Communicator lights. 3. Verify that the Emergency button on the control panel flashes and an announcement is heard. 4. Verify that the monitoring station receives an emergency message from the control panel. Care@Home™...
  • Page 9: Operating The Communicator

    OPERATING THE COMMUNICATOR 3. Operating the Communicator The Communicator sends status and event messages to the control panel. 3.1. Calling for Help To get help: Call out the trigger phrase Press the Emergency button Pull the cord, if included 3.2. Notifications The Communicator sends notifications to the control panel when: An emergency alert is triggered.
  • Page 10: Disabling/Enabling Voice Detection

    OPERATING THE COMMUNICATOR 3.4. Disabling/Enabling Voice Detection If the Communicator issues false alarms, you can disable voice detection. To disable and enable voice detection, use CMS. Refer to ESUG05074 Care@Home CMS Reference Manual. 3.5. Transferring Voice Calls The monitoring station or caregiver can use the Communicator or control panel to speak with the resident.
  • Page 11: Maintaining The Communicator

    MAINTAINING THE COMMUNICATOR 4. Maintaining the Communicator Maintaining the Communicator includes: Battery replacement  Cleaning the Communicator  4.1. Replacing the Batteries Battery status is reported automatically to the monitoring station. Replace the batteries when they are low. For approved battery manufacturers and models, refer to 5 Specifications on page 13. To replace the batteries: 1.
  • Page 12 MAINTAINING THE COMMUNICATOR Caution: A new battery can cause damage if it is incorrectly installed. Attention: Une nouvelle batterie mal installée peut faire des dégâts. Care@Home™ Communicator 2.0 User Guide...
  • Page 13: Cleaning The Communicator

    MAINTAINING THE COMMUNICATOR 4. Replace the back. Align 5. Insert provided screws into the screw holes and tighten. Screw holes 4.2. Cleaning the Communicator Clean the Communicator as necessary. Use a cleaning cloth, without any cleaning sprays or liquids. Care@Home™ Communicator 2.0 User Guide...
  • Page 14: Specifications

    SPECIFICATIONS 5. Specifications Following are the Communicator technical specifications. Category Data Part Number ES700VPD2 Communications Maximum RF range: up to 700 m (2,297 ft.) – open air  Proprietary bi-directional radio protocol  FSK modulation:   869.225 MHz (Europe) ...
  • Page 15 - Cet appareil numerique de la classe B est conforme a la norme NMB-003 du Canada. Changes or modifications to this equipment not expressly approved by the party responsible for compliance (Essence SmartCare Ltd.) could void the user’s authority to operate the equipment. Care@Home™ Communicator 2.0 User Guide...
  • Page 16: Appendix Aled Indications

    LED INDICATIONS Appendix A LED Indications The Communicator LED lights as shown in the following table. Situation Lights red for 2 seconds The Emergency button is pressed  The trigger phrase is recognized  The cord is pulled  On power-up ...
  • Page 17: Appendix B Installing With Screws

    INSTALLING WITH SCREWS Appendix B Installing with Screws You can install the Communicator on a wall with screws. Prepare the following equipment: Drill  Two 3 X 35 DIN 7982 C screws and wall anchors – not provided  Philips screwdriver ...
  • Page 18 INSTALLING WITH SCREWS 4. Align the wall mount with the inserted wall anchors, insert and tighten the screws. 5. Align the Communicator over the wall mount. Align 6. Press the Communicator into place. 7. Insert and tighten side screws. Care@Home™ Communicator 2.0 User Guide...
  • Page 19 Nothing contained herein shall be construed as conferring by implication, estoppels, or otherwise any license or right, either express or implied, under any patent or trademark of Essence or any third party. No use of any trademark may be made without the prior written authorization of Essence.

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