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CB821 Thermal Printer
User's Manual

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Summary of Contents for Xiamen CB821

  • Page 1 CB821 Thermal Printer User’s Manual...
  • Page 2: Table Of Contents

    CB821 Thermal POS printer User’s manual Catalogue 1 Introduction ................................2 1.1 Brief introduction............................2 1.2 Main features ............................... 2 2 Specification ................................3 2.1 Specification ..............................3 2.2 Printing material requirements ........................5 2.2.1 Paper parameters ..........................5 2.2.2 Mark paper parameters ........................5 2.2.3 Paper using attention .........................
  • Page 3: Introduction

    1 Introduction 1.1 Brief introduction CB821 is a thermal POS printer with auto-cutter. It has good printing quality, high printing speed and high stability, which is widely used in POS system, food service industry and many other fields. CB821 connects other devices via parallel, serial or USB port. It offers drivers for WINDOWS and LINUX operating systems.
  • Page 4: Specification

    CB821 Thermal POS printer User’s manual 2 Specification 2.1 Specification Item Parameter Printing method Thermal printing Resolution 203DPI,8 dots/mm Printing width 72mm(576 dots) Printing parameter Printing speed About 250 mm/s Standard: cash drawer /USB interface Interfaces Optional: serial/Ethernet ports Optional Wireless Communication: Wi-Fi or Bluetooth...
  • Page 5 CB821 Thermal POS printer User’s manual CP857[Turkish] WCP1250[Central Europe] CP775 WCP1254[Turkish] WCP1255[Hebrew] WCP1256[Arabic] WCP1258[Vietnam] ISO-8859-2[Latin 2] ISO-8859-3[Latin 3] ISO-8859-4[Baltic] ISO-8859-5[Cyrillic] ISO-8859-6[Arabic] ISO-8859-7[Greek] ISO-8859-8[Hebrew] ISO-8859-9[Turkish] ISO-8859-15 [Latin 3] Thai2 CP856 Supports different density dots and images printings Supports grating bitmap printing...
  • Page 6: Printing Material Requirements

    CB821 Thermal POS printer User’s manual 2.2 Printing material requirements 2.2.1 Paper parameters 1) Paper type: thermal receipt paper/thermal black mark paper 2) Paper width:80±0.5 mm 3) Paper roll diameter: 80 mm (Max.) 4) Paper thickness:0.065 ~ 0.10mm 2.2.2 Mark paper parameters Black mark imprint position is on the front side of the receipt when using mark paper.
  • Page 7: Printing And Paper Cutting Position

    CB821 Thermal POS printer User’s manual 2.3 Printing and paper cutting position 2.3.1 Printing position L1-Paper storehouse’s width: 82±0.5mm L2-Effective printing width: 80mm L3-Distance between print head to paper storehouse’s left edge (fixed width): 3±0.3mm L4-Distance between print head to paper storehouse’s right edge (fixed width): 3±0.3mm L5-Left margin: Default is 4mm L6-Printing area width: it is set by commands (refer to programming manual).
  • Page 8: Appearance And Components

    CB821 Thermal POS printer User’s manual 3 Appearance and components 3.1 Appearance and components...
  • Page 9: Indicator And Buzzer Instruction

    CB821 Thermal POS printer User’s manual Function instruction of components 1)Power switch Press “O” side to power off, press “I” side to power on. 2)Power indicator(green) The indicator is on when power on, and it is off when power off.
  • Page 10: Printer Installation

    CB821 Thermal POS printer User’s manual 4 Printer installation 4.1 Open the package Please make sure everything is in good status when you open the package. Otherwise, please contact to distributor in time. 4.2 Requirements of installation position Put the printer on a stably place.
  • Page 11: Paper Roll Loading

    CB821 Thermal POS printer User’s manual 4.6 Paper roll loading 4.6.1 Printing paper type confirmation You can load paper roll to print after connecting power adapter and communication cables. Please make sure the printing paper type before printing. The default paper type is continuous thermal receipt paper.
  • Page 12: Printing Self-Test Page

    CB821 Thermal POS printer User’s manual Warning: Please make sure the paper roll in tense status, if not, it maybe cause paper jam or other problems. 5) The status after paper loading 4.7 Printing self-test page 1) Make sure the printer loaded paper roll correctly.
  • Page 13 CB821 Thermal POS printer User’s manual key, open Ethernet port setting page in browser as below: 5. Click “Configure Interface” link in the left side, then enter the modified target IP and click “save” button to save setting. Click “Reboot” button to reset printer if you want the setting to take effect.
  • Page 14: Interface Pin Definitions

    CB821 Thermal POS printer User’s manual 5 Interface pin definitions The printer has a cash drawer driver interface and many kinds of communication interfaces: serial (RS-232), USB and Ethernet ports. USB port and cash drawer interfaces are standard interfaces, and it has Ethernet and serial ports as optional.
  • Page 15: Cash Drawer Interface Pin Definition(Rj11-6P6C

    CB821 Thermal POS printer User’s manual 5.3 Cash drawer interface pin definition(RJ11-6P6C) 1)Electrical specification Driver voltage: DC24V Driver current: Max. 0.8A (within 510ms) Cash drawer status tests signal: “L” = 0~0.5 V ; “H” = 3~5 V 2) Cash drawer interface socket uses RJ-11 6P type connector;...
  • Page 16: Ethernet Interface Pin Definition(Rj45

    CB821 Thermal POS printer User’s manual 5.5 Ethernet interface pin definition(RJ45) Pin number Definition...
  • Page 17: Faults Handling

    CB821 Thermal POS printer User’s manual 6 Faults handling Please refer to the methods as below when printer can’t work normally. Please contact your supplier directly if it still can’t work normally. 6.1 Printer does not work Problems Probably reasons Solutions The Power indicator is not light.
  • Page 18: Problems When Cutting Paper

    CB821 Thermal POS printer User’s manual 6.4 Problems when cutting paper Problems Probably reasons Solutions Cutter is worn or cannot cut Change cutter paper completely Cutter blocked or cutter Turbine and worm are worn Change turbine and worm does not returned back.
  • Page 19 CB821 Thermal POS printer User’s manual FCC Caution. This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

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