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For Wireless Drive SSM-F200
1. How to power on/off the device?
Answer:
(1).Push the "POWER" button for 5-6 seconds until the Blue LED is on;
(2). Push the "Power" button for 2-3 seconds until the Yellow LED blinks.
We recommend you to click "remove safely" on APP before you shut it
down in order to keep the data safe.
2. What is the password when the Drive is connected wirelessly for the first
time?
Answer: There is no WiFi password when connecting for the first time. If you
use your mobile phone app to complete the initial settings, then the
password will be used for wifi password, user password and remote
connection password.
3. How to restore factory settings if I forget the password?
Answer: Press "RESET" button more than 10 seconds while the power is on.
The device LED will be off and then on again, it means reset successfully.
4. Will the data be lost after restoring factory settings?
Answer: No, it won't. "RESET" will only clear the password and network
settings.
Problems and Solutions
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Summary of Contents for SSK SSM-F200
- Page 1 Problems and Solutions For Wireless Drive SSM-F200 1. How to power on/off the device? Answer: (1).Push the “POWER” button for 5-6 seconds until the Blue LED is on; (2). Push the “Power” button for 2-3 seconds until the Yellow LED blinks.
- Page 2 If you want to backup all photos, please ensure that the hard drive is connected to the internet first. 7. I have connected another hard drive to SSM-F200 USB host port, but it can not be recognized by SSKCloud App, how to do?
- Page 3 Answer: 1. Please check the hard drive connected if these formats, EXFAT/ NTFS/FAT32, if not, please reformat; 2. USB Host port supports the USB devices with less than 500Ma Power requirement. So most Flash drives and SD card readers can connect directly, however HDD, SSD and other external storage devices must be connected to either their own power source or via a USB POWERED Hub.
- Page 4 9. I saved a lot of music on the Drive, but why can't I play them continuously via SSKCloud App? Answer: Please save the music to SSKCloud default Music folder, then you can play the music continuously. In order to have a better and faster experience, App has several default folders, please put the data in the corresponding folders so that the app Menu (photos, videos, music and documents) will scan and display the data of these folders accordingly.
- Page 5 (2). Wireless bridge to Router.(In APP, click settings-Internet Connection -Hotspot-choose WiFi and enter the password) 12. How to upgrade firmware? Answer: When have a new updated firmware, it will auto update if the hard drive is connected to the network. You will see an upgrade reminder when there is a new firmware push.
- Page 6 If you still can not access, please follow below photo to set up on computer and then click : Samba Management again. 14. I set a static IP address on the App or the Webpage, but it was not successful. How can I set a static IP address? Answer: Please use the Router facility to set the static IP address, please follow the steps below:...
- Page 8 Answer: Please download the software from SSK official website: www.ssk.cn/en ---- Menu----Support----Download Center 16. I have downloaded the software from SSK website, but why can’t I install it? Answer: All the software downloaded from the SSK website is compressed, please unzip it and install.
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Questions and answers
Connect SSM-F200 HDD to laptop via USB but don't see it shown in window explorer as a driver instead beeping from the HDD
The SSK SSM-F200 HDD may not show in Windows Explorer and may beep when connected via USB due to insufficient power from the laptop's USB port. The beeping sound typically indicates the drive is not getting enough power to spin up properly. To fix this, use a powered USB hub or connect the HDD to a USB port that provides more power. Alternatively, charge the device using a USB adapter before connecting.
This answer is automatically generated
Delete data sskcloud
To delete data from the SSK SSM-F200 on SSKCloud, go to the SSKCloud App, then navigate to Settings > System Settings > Remove cache. This will delete cached data and free up phone storage space.
This answer is automatically generated