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Please, after the purchase proceed
to register the product on our website by
accessing the support section (you must
register).
Registering a product allows you to keep
track of the warranty validity, receive
automatic updates on firmware, software,
manuals or other.
For any clarification or difficulty in
registration, you can contact our offices.
The product is covered by warranty
according to current national and
European regulations.
We suggest you to consult the
"General Conditions of Guarantee" on
the website: www.karmaitaliana.it in
the "FAQ" section.
Below is a brief excerpt:
1.
The warranty covers factory defects
and faults occurring in the first 2
years from the date of purchase. In
case of purchase with invoice, the
warranty is limited to 1 year.
2.
The warranty covers the cost of
repair work and any necessary spare
parts
3.
Failures due to inexperience or
improper use of the device are
excluded
4.
The warranty is no longer valid if the
appliance has been tampered with.
5.
The warranty doesn't necessarily
involve replacement of the product.
6.
External parts, batteries,knobs
switches and all removable
components subject to tear and wear
are excluded from warranty.
7.
Transport costs and the consequent
risks are borne by the owner of the
appliance
8.
For all intents and purposes, the
validity of the guarantee is only
validated by the presentation of the
invoice or purchase receipt. We
therefore recommend you to keep
the purchase documentation
How to proceed if you need technical
support:
•
If you have registered the product
you can enter your private area on
the website www.karmaitaliana.it and
open a support request.
•
In a few hours you will receive an
answer from our technical staff that
will explain you how to proceed.
•
All stages of the repairing process
can be followed step by step on our
website.
Ulteriori informazioni su: www.karmaitaliana.it
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