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Asus E14715 Manual

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E14715
Revised Edition V4 / August 2018
E-Manual

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Summary of Contents for Asus E14715

  • Page 1 E14715 Revised Edition V4 / August 2018 E-Manual...
  • Page 2 Warranty Statement, up to the listed contract price of each product. ASUS will only be responsible for or indemnify you for loss, damages or claims based in contract, tort or infringement under this Warranty Statement.

  • Page 3: Table Of Contents

    Table of Contents About this manual .....................7 Conventions used in this manual ................9 Icons ............................ 9 Typography ........................9 Safety precautions .....................10 Using your Notebook PC ....................10 Caring for your Notebook PC ..................11 Proper disposal ........................ 12 Chapter 1: Hardware Setup Getting to know your Notebook PC ..............14 Top View ..........................
  • Page 4 Chapter 3: Working with Windows® 10 Starting for the first time ..................50 Start menu ........................51 Windows® apps ......................53 Working with Windows® apps..................54 Customizing Windows® apps ..................54 Task view ........................57 Snap feature ........................58 Snap hotspots ........................58 Action Center ......................60 Other keyboard shortcuts ..................61 Connecting to wireless networks ................63 Wi-Fi .............................
  • Page 5 Chapter 5: Upgrading your Notebook PC Removing the compartment cover ..............84 Installing a RAM module ..................88 Installing the Hard Disk Drive ................91 Installing an M.2 card ....................116 Tips and FAQs Useful tips for your Notebook PC ................120 Hardware FAQs ......................121 Software FAQs ......................124 Appendices DVD-ROM Drive Information ..................
  • Page 6 Optical Drive Safety Information ................138 ENERGY STAR complied product ................139 Global Environmental Regulation Compliance and Declaration ....139 ASUS Recycling/Takeback Services ................140 Rechargeable Battery Recycling Service in North America......140 Coating Notice ......................... 140 Regional notice for California ..................140 Regional notice for Singapore ...................

  • Page 7: About This Manual

    About this manual This manual provides information about the hardware and software features of your Notebook PC, organized through the following chapters: Chapter 1: Hardware Setup This chapter details the hardware components of your Notebook Chapter 2: Using your Notebook PC This chapter shows you how to use the different parts of your Notebook PC.
  • Page 8 Chapter 5: Upgrading your Notebook PC This chapter guides you through the process of replacing and upgrading parts of your Notebook PC. Tips and FAQs This section presents some recommended tips, hardware FAQs, and software FAQs you can refer to for maintaining and fixing common issues with your Notebook PC.

  • Page 9: Conventions Used In This Manual

    Conventions used in this manual To highlight key information in this manual, some text are presented as follows: IMPORTANT! This message contains vital information that must be followed to complete a task. NOTE: This message contains additional information and tips that can help complete tasks.

  • Page 10: Safety Precautions

    Safety precautions Using your Notebook PC This Notebook PC should only be used in environments with ambient temperatures between 5°C (41°F) and 35°C (95°F). Refer to the rating label on the bottom of your Notebook PC and ensure that your power adapter complies with this rating.

  • Page 11: Caring For Your Notebook Pc

    Caring for your Notebook PC Disconnect the AC power and remove the battery pack (if applicable) before cleaning your Notebook PC. Use a clean cellulose sponge or chamois cloth dampened with a solution of nonabrasive detergent and a few drops of warm water. Remove any extra moisture from your Notebook PC using a dry cloth.

  • Page 12: Proper Disposal

    Proper disposal Do not throw your Notebook PC in municipal waste. This product has been designed to enable proper reuse of parts and recycling. The symbol of the crossed out wheeled bin indicates that the product (electrical, electronic equipment and mercury- containing button cell battery) should not be placed in municipal waste.

  • Page 13: Chapter 1: Hardware Setup

    Chapter 1: Hardware Setup Notebook PC E-Manual...

  • Page 14: Getting To Know Your Notebook Pc

    Getting to know your Notebook PC Top View NOTE: The keyboard's layout may vary per region or country. The Notebook view may also vary in appearance depending on the Notebook PC model. 14” model Notebook PC E-Manual...
  • Page 15 15.6” model Notebook PC E-Manual...
  • Page 16 Camera The built-in camera allows you to take pictures or record videos using your Notebook PC. Camera indicator The camera indicator lights up when the built-in camera is in use. Microphone The built-in microphone can be used for video conferencing, voice narrations, or simple audio recording.
  • Page 17 Keyboard The keyboard provides full-sized QWERTY keys with a comfortable travel depth for typing. It also enables you to use the function keys, allows quick access to Windows®, and controls other multimedia functions. NOTE: The keyboard layout differs by model or territory. Touchpad The touchpad allows the use of multi-gestures to navigate onscreen, providing an intuitive user experience.

  • Page 18: Bottom

    IMPORTANT! • Battery time varies by usage and by the specifications for this Notebook PC. The battery pack cannot be disassembled. • Purchase components from authorized retailers to ensure maximum compatibility and reliability. Consult an ASUS service center or authorized retailers for product service or assistance on proper disassembly or assembly of the product. Notebook PC E-Manual...
  • Page 19 14” model 15.6” model Notebook PC E-Manual...
  • Page 20 Battery pack The battery pack is automatically charged when your Notebook PC is connected to a power source. When charged, the battery pack supplies power to your Notebook PC. Spring battery lock The spring battery lock automatically locks the battery pack in place once it is inserted into the battery slot.
  • Page 21 Audio speakers The built-in audio speakers allow you to hear audio straight from your Notebook PC. Audio features are software-controlled. Compartment cover This cover protects the reserved spaces in your Notebook PC for the removable NVMe SSD (M.2 2280 slot) and RAM (Random Access Memory) modules.

  • Page 22: Right Side

    Right Side NOTE: The right side may vary in appearance depending on model. USB 2.0 port The USB (Universal Serial Bus) port is compatible with USB 2.0 or USB 1.1 devices such as keyboards, pointing devices, flash disk drives, external HDDs, speakers, cameras and printers. Headphone/Headset jack This port allows you to connect amplified speakers or headphones.
  • Page 23 Optical disc drive eject button Press this button to eject the optical drive tray. Optical disc drive manual eject hole The manual eject hole is used to eject the drive tray in case the electronic eject button does not work. WARNING! Use the manual eject hole only when the electronic eject button does not work.

  • Page 24: Left Side

    Left Side Power (DC) input port Insert the bundled power adapter into this port to charge the battery pack and supply power to your Notebook PC. WARNING! The adapter may become warm to hot while in use. Do not cover the adapter and keep it away from your body while it is connected to a power source.
  • Page 25 HDMI port This port is for the HDMI (High-Definition Multimedia Interface) connector and is HDCP compliant for HD DVD, Blu-ray, and other protected content playback. LAN port Insert the network cable into this port to connect to a local area network.

  • Page 26: Front Side

    Front Side Memory card reader This built-in memory card reader supports SD and SDHC card formats. Status indicators The status indicators help identify the current hardware status of your Notebook PC. Power indicator The power indicator lights up when the Notebook PC is turned on and blinks slowly when the Notebook PC is in sleep mode.
  • Page 27 Color Status Solid Green The Notebook PC is plugged to a power source and the battery power is between 95% and 100%. Solid Orange The Notebook PC is plugged to a power source, charging its battery, and the battery power is less than 95%.
  • Page 28 Notebook PC E-Manual...

  • Page 29: Chapter 2: Using Your Notebook Pc

    Chapter 2: Using your Notebook PC Notebook PC E-Manual...

  • Page 30: Getting Started

    Getting started Charge your Notebook PC Connect the AC power cord to the AC/DC adapter. Connect the DC power connector into your Notebook PC’s power (DC) input port. Plug the AC power adapter into a 100V~240V power source. Charge the Notebook PC for 3 hours before using it in battery mode for the first time.
  • Page 31 • The socket outlet must be easily accessible and near your Notebook • To disconnect your Notebook PC from its main power supply, unplug your Notebook PC from the power socket. WARNING! Read the following precautions for your Notebook PC’s battery: • Only ASUS-authorized technicians should remove the battery inside the device (for non-removable battery only). • The battery used in this device may present a risk of fire or chemical burn if removed or disassembled. • Follow the warning labels for your personal safety. • Risk of explosion if battery is replaced by an incorrect type.

  • Page 32: Lift To Open The Display Panel

    Lift to open the display panel Press the power button Notebook PC E-Manual...

  • Page 33: Using The Touchpad

    Using the touchpad Moving the pointer You can tap anywhere on the touchpad to activate its pointer, then slide your finger on the touchpad to move the pointer onscreen. Slide horizontally Slide vertically Slide diagonally Notebook PC E-Manual...
  • Page 34 One-finger gestures Tap/Double-tap • Tap an app to select it. • Double-tap an app to launch it. Drag and drop Double-tap an item, then slide the same finger without lifting it off the touchpad. To drop the item to its new location, lift your finger from the touchpad. Notebook PC E-Manual...
  • Page 35 Left-click Right-click • Click an app to select it. Click this button to open the right- click menu. • Double-click an app to launch it. NOTE: The areas inside the dotted line represent the locations of the left mouse button and the right mouse button on the touchpad. Two-finger gestures Tap two fingers on the touchpad to simulate the right-click function.
  • Page 36 Two-finger scroll (up/down) Two-finger scroll (left/right) Slide two fingers to scroll up or Slide two fingers to scroll left or down. right. Zoom out Zoom in Bring together your two fingers on Spread apart your two fingers on the touchpad. the touchpad.
  • Page 37 Drag and drop Select an item then press and hold the left button. Using your other finger, slide on the touchpad to drag the item, lift your finger off the button to drop the item. Three-finger gestures Tap three fingers on the touchpad to invoke Cortana. Notebook PC E-Manual...
  • Page 38 Swipe left/Swipe right If you opened multiple apps, swipe three fingers left or right to switch between these apps. Swipe up Swipe down Swipe up to see an overview of all Swipe down to show the desktop. the apps currently opened. Notebook PC E-Manual...
  • Page 39 Four-finger gestures Tap four fingers on the touchpad to invoke Action Center. Customizing your touchpad Launch All settings from the Action Center. Select Devices, then select Mouse & touchpad. Adjust the settings to your preference. Notebook PC E-Manual...

  • Page 40: Setting Up Your Fingerprint Account

    Setting up your Fingerprint account Launch the Start menu. Click/Tap Settings and select Accounts. Select the Sign-in options tab on the left side and click/tap Set up under Fingerprint of Windows Hello. IMPORTANT! • You must add a password before you can use the other sign-in options. • You must set up a PIN before you can enroll in Windows Hello. Click/Tap Get started in the prompt screen and enter your PIN for verification.

  • Page 41: Using The Keyboard

    Using the keyboard Function keys The function keys on your Notebook PC’s keyboard can trigger the following commands: Puts the Notebook PC into Sleep mode Turns Airplane mode on or off NOTE: When enabled, the Airplane mode disables all wireless connectivity. Decreases display brightness Increases display brightness Turns the display panel on or off...

  • Page 42: Windows® 10 Keys

    Enables or disables the touchpad Turns the speaker on or off Turns the speaker volume down Turns the speaker volume up Windows® 10 keys There are two special Windows® keys on your Notebook PC’s keyboard used as below: Launches the Start menu Displays the drop-down menu Notebook PC E-Manual...

  • Page 43: Multimedia Control Keys

    Multimedia control keys The multimedia control keys allow you to control multimedia files, such as audios and videos, when played in your Notebook PC. Press in combination with the arrow keys on your Notebook PC, illustrated as below. Stop Skip to Play or Skip to previous...

  • Page 44: Using The Numeric Keypad

    Using the numeric keypad NOTE: The numeric keypad layout may differ by model or territory but the usage procedures remain the same. A numeric keypad is available on selected Notebook PC models. You can use this keypad for numeric input or as pointer direction keys. Press to toggle between using the keypad as...

  • Page 45: Using The Optical Drive

    Using the optical drive NOTE: • The actual location of the electronic eject button may vary depending on your Notebook PC model. • The actual appearance of the Notebook PC optical drive may also vary depending on model but usage procedures remain the same. Inserting an optical disc While the Notebook PC is on, press the electronic eject button to partially eject the optical drive tray.
  • Page 46 Hold the disc by the edge with its printed side up, then gently place it inside the hub. Push down the disc’s plastic hub until it snaps onto the optical drive hub. Notebook PC E-Manual...
  • Page 47 Push the drive tray gently to close the optical drive. NOTE: While data is being read, it is normal to hear some spinning and vibrating in the optical drive. Using the manual eject hole The manual eject hole is located on the optical drive door and is used to eject the optical drive tray in case the electronic eject button does not work.
  • Page 48 Notebook PC E-Manual...

  • Page 49: Chapter 3: Working With Windows

    Chapter 3: Working with Windows® 10 Notebook PC E-Manual...

  • Page 50: Starting For The First Time

    Starting for the first time When you start your Notebook PC for the first time, a series of screens appear to guide you in configuring your Windows® 10 operating system. To start your Notebook PC for the first time: Press the power button on your Notebook PC. Wait for a few minutes until the setup screen appears.

  • Page 51: Start Menu

    Start menu The Start menu is the main gateway to your Notebook PC’s programs, Windows® apps, folders, and settings. Change account settings, lock, or sign out from your account Launch an app from the Start screen Launch an app from the taskbar Launch Taskview Launch Search Launch the Start menu...
  • Page 52 Launching the Start menu Position your mouse pointer over the Start button in the lower-left corner of your desktop then click it. Press the Windows logo key on your keyboard. Opening programs from the Start menu One of the most common uses of the Start menu is opening programs installed on your Notebook PC.

  • Page 53: Windows® Apps

    Windows ® apps These are apps pinned on the right pane of the Start menu and displayed in tiled-format for easy access. NOTE: Some Windows® apps require signing in to your Microsoft account before they are fully launched. Notebook PC E-Manual...

  • Page 54: Working With Windows® Apps

    Working with Windows® apps Use your Notebook PC’s touchpad or keyboard to launch, customize, and close apps. Launching Windows® apps from the Start menu Position your mouse pointer over the app then click to launch it. Use the arrow keys to browse through the apps. Press to launch an app.
  • Page 55 Resizing apps Position your mouse pointer over the app and right-click it, then click Resize and select an app tile size. Use the arrow keys to navigate to the app. Press (on selected models), then select Resize and select an app tile size. Unpinning apps Position your mouse pointer over the app and right-click it, then click Unpin from Start.
  • Page 56 Pinning apps to the taskbar Position your mouse pointer over the app and right-click it, then click Pin to taskbar. Use the arrow keys to navigate to the app. Press (on selected models), then select Pin to taskbar. Pinning more apps to the Start menu From All apps, position your mouse pointer over the app you want to add to the Start menu and right-click it, then click Pin to Start.

  • Page 57: Task View

    Task view Quickly switch between opened apps and programs using the task view feature, you can also use task view to switch between desktops. Launching task view Position your mouse pointer over the icon on the taskbar and click it. Press on your keyboard.

  • Page 58: Snap Feature

    Snap feature The Snap feature displays apps side-by-side, allowing you to work or switch between apps. Snap hotspots You can drag and drop apps to these hotspots to snap them into place. Notebook PC E-Manual...
  • Page 59 Using Snap Launch the app you wish to snap. Drag the title bar of your app and drop the app to the edge of the screen to snap. Launch another app and repeat the above steps to snap another app. Launch the app you wish to snap.

  • Page 60: Action Center

    Action Center Action Center consolidates notifications from apps and presents a single place where you can interact with them. It also has a really useful Quick Actions section at the bottom. Launching Action Center Position your mouse pointer over the icon on the taskbar and click it.

  • Page 61: Other Keyboard Shortcuts

    Other keyboard shortcuts Using the keyboard, you can also use the following shortcuts to help you launch applications and navigate Windows® 10. Launches Start menu Launches Action Center Launches the desktop Launches the File Explorer Opens the Share panel Launches Settings Launches Connect panel Activates the Lock screen Minimizes all currently active windows...
  • Page 62 Launches Search Launches Project panel Opens the Run window Opens Ease of Access Center Opens the context menu of the Start button Launches the magnifier icon and zooms in your screen Zooms out your screen Opens Narrator Settings Notebook PC E-Manual...

  • Page 63: Connecting To Wireless Networks

    Connecting to wireless networks Wi-Fi Access emails, surf the Internet, and share applications via social networking sites using your Notebook PC’s Wi-Fi connection. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Wi-Fi connection of your Notebook PC.

  • Page 64: Bluetooth

    Bluetooth Use Bluetooth to facilitate wireless data transfers with other Bluetooth- enabled devices. IMPORTANT! Airplane mode disables this feature. Ensure that Airplane mode is turned off before enabling the Bluetooth connection of your Notebook PC. Pairing with other Bluetooth-enabled devices You need to pair your Notebook PC with other Bluetooth-enabled devices to enable data transfers.

  • Page 65: Airplane Mode

    Airplane mode Airplane mode disables wireless communication, allowing you to use your Notebook PC safely while in-flight. NOTE: Contact your airline provider to learn about related in-flight services that can be used and restrictions that must be followed when using your Notebook PC in-flight. Turning Airplane mode on Launch Action Center from the taskbar.

  • Page 66: Connecting To Wired Networks

    Connecting to wired networks You can also connect to wired networks, such as local area networks and broadband Internet connection, using your Notebook PC’s LAN port. NOTE: Contact your Internet Service Provider (ISP) for details or your network administrator for assistance in setting up your Internet connection.
  • Page 67 Return to the Network and Sharing Center window then select Set up a new connection or network. Select Connect to the Internet then select Next. Select Broadband (PPPoE). Type your User name, Password, and Connection name then select Connect. Select Close to finish the configuration. Select on the taskbar then select the connection you just created.

  • Page 68: Turning Your Notebook Pc Off

    Turning your Notebook PC off You can turn off your Notebook PC by doing either of the following procedures: • Launch the Start menu, then select > Shut down to do a normal shutdown. > Shut down. • From the log-in screen, select • Press to launch Shut down Windows.

  • Page 69: Putting Your Notebook Pc To Sleep

    Putting your Notebook PC to sleep To put your Notebook PC to Sleep mode: • Launch the Start menu, then select > Sleep to put your Notebook PC to sleep. > Sleep. • From the log-in screen, select Press to launch Shut down Windows. Select Sleep from the drop-down list then select OK. NOTE: You can also put your Notebook PC to Sleep mode by pressing the power button once.
  • Page 70 Notebook PC E-Manual...

  • Page 71: Chapter 4: Power-On Self-Test (Post)

    Chapter 4: Power-On Self-Test (POST) Notebook PC E-Manual...

  • Page 72: The Power-On Self-Test (Post)

    The Power-On Self-Test (POST) The POST (Power-On Self-Test) is a series of software-controlled diagnostic tests that run when you turn on or restart your Notebook PC. The software that controls the POST is installed as a permanent part of the Notebook PC’s architecture. Using POST to access BIOS and Troubleshoot During POST, you can access the BIOS settings or run troubleshooting options using the function keys of your Notebook PC.

  • Page 73: Bios Settings

    • Restart your Notebook PC then press during POST. Launch the Start menu, and choose Settings > Update & • security > Recovery, then select Restart now under Advanced startup. When you enter the Advanced startup screen, select Troubleshoot > Advanced options > UEFI Firmware Settings > Restart. BIOS Settings NOTE: The BIOS screens in this section are for reference only. The actual screens may differ by model and territory.
  • Page 74 Boot This menu allows you to set your boot option priorities. You may refer to the following procedures when setting your boot priority. On the Boot screen, select Boot Option #1. and select a device as the Boot Option #1. Press Notebook PC E-Manual...
  • Page 75 Security This menu allows you to set up the administrator and user password of your Notebook PC. It also allows you to control the access to your Notebook PC’s hard disk drive, input/output (I/O) interface, and USB interface. NOTE: If you install a User Password, you will be prompted to input this •...
  • Page 76 To set the password: On the Security screen, select Setup Administrator Password or User Password. Type in a password then press Re-type to confirm the password then select OK. To clear the password: On the Security screen, select Setup Administrator Password or User Password.
  • Page 77 Save & Exit To keep your configuration settings, select Save Changes and Exit before exiting the BIOS. Notebook PC E-Manual...
  • Page 78 Save a copy of the downloaded BIOS file to a flash disk drive. Connect your flash disk drive to your Notebook PC. Restart your Notebook PC then access the BIOS settings. From the BIOS menu, select Advanced > ASUS EZ Flash 3 Utility, then press Notebook PC E-Manual...
  • Page 79 Locate your downloaded BIOS file in the flash disk drive then press . Follow the onscreen instructions to complete the update. After the BIOS update process, select Save & Exit > Restore Defaults to restore the system to its default settings. Notebook PC E-Manual...

  • Page 80: Recovering Your System

    Recovering your system Using recovery options on your Notebook PC allows you to restore the system to its original state or simply refresh its settings to help improve performance. IMPORTANT! • Backup all your data files before doing any recovery option on your Notebook PC.

  • Page 81: Performing A Recovery Option

    • Go back to an earlier build - This option allows you to go back to an earlier build. Use this option if this build is not working for you. • Advanced startup - Using this option allows you to perform other advanced recovery options on your Notebook PC such as: Using a USB drive, network connection or Windows recovery DVD to startup your Notebook PC.
  • Page 82 Under the Update and security option, select Recovery then select the recovery option you would like to perform. Notebook PC E-Manual...

  • Page 83: Chapter 5: Upgrading Your Notebook Pc

    Chapter 5: Upgrading your Notebook PC Notebook PC E-Manual...

  • Page 84: Removing The Compartment Cover

    Removing the compartment cover 14” model Remove the screws from the Notebook PC’s compartment cover. Pull out the compartment cover and remove it completely from your Notebook PC. Notebook PC E-Manual...
  • Page 85 To reattach the compartment cover: Align and reattach the cover of the compartment. Secure the cover using the screws you removed earlier. Notebook PC E-Manual...
  • Page 86 15.6” model Remove the screws from the Notebook PC’s compartment cover. Pull out the compartment cover and remove it completely from your Notebook PC. Notebook PC E-Manual...
  • Page 87 To reattach the compartment cover: Align and reattach the cover of the compartment. Secure the cover using the screws you removed earlier. Notebook PC E-Manual...

  • Page 88: Installing A Ram Module

    Installing a RAM module Upgrade the memory capacity of your Notebook PC by installing a RAM (Random Access Memory) module in the memory module compartment. The following steps show you how to install a RAM module into your Notebook PC: WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
  • Page 89 14” model Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. Align and insert the RAM module into the RAM module slot. Push down the RAM module until it clicks in place. 30°...
  • Page 90 15.6” model Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. Align and insert the RAM module into the RAM module slot. Push down the RAM module until it clicks in place. 30°...

  • Page 91: Installing The Hard Disk Drive

    Installing the Hard Disk Drive Refer to the following steps if you need to install a new HDD (Hard Disk Drive) to your Notebook PC: IMPORTANT! Purchase an HDD from authorized retailers of this Notebook PC to ensure maximum compatibility and reliability. WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
  • Page 92 14” model Hard disk drive caddy Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. Move the manual battery lock to the unlocked position. Move and hold the spring battery lock to an unlocked position. Pull out the battery pack from the battery slot then release your hold on the spring battery lock.
  • Page 93 Remove the screws securing the cover. Notebook PC E-Manual...
  • Page 94 Disconnect the speaker cable from the motherboard. Remove the cover completely from your Notebook PC. Notebook PC E-Manual...
  • Page 95 Remove the screws securing the HDD caddy to the Notebook PC. Remove the HDD caddy. Notebook PC E-Manual...
  • Page 96 Place the new HDD in the compartment with the HDD connector aligned with the HDD port. Push the HDD until it connects with the HDD caddy. HDD caddy Notebook PC E-Manual...
  • Page 97 Secure the HDD with the bundled screws. HDD caddy Notebook PC E-Manual...
  • Page 98 Replace the HDD caddy back in the compartment with the HDD connector aligned with the Notebook PC’s HDD port. Push the HDD caddy until it connects with the Notebook PC. Secure the HDD caddy with the screws you removed earlier. Notebook PC E-Manual...
  • Page 99 Connect the speaker cable to the motherboard. Align and reattach the cover of the compartment. Notebook PC E-Manual...
  • Page 100 Secure the cover using the screws you removed earlier. Notebook PC E-Manual...
  • Page 101 Move the manual battery lock to the unlocked position. Align and insert the new battery pack into the Notebook PC’s battery slot. Move the manual battery lock back to the locked position after inserting the battery pack. Reattach the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual.
  • Page 102 15.6” model Internal hard disk drive bay Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. Remove the screws securing the HDD bay to the compartment. (Optional) If an HDD is currently installed in your Notebook PC, disconnect the HDD bay from the HDD port as shown in the illustration below.
  • Page 103 (Optional) If an HDD is currently attached to the HDD bay, refer to the following steps on how to remove the old HDD: Remove all the screws on the sides of the HDD bay. Remove the old HDD from the HDD bay then place it on a flat dry surface with its PCB (Printed Circuit Board) facing up, as shown in the illustration below.
  • Page 104 Place the new HDD with its PCB (Printed Circuit Board) facing the HDD bay. Ensure that the port connectors of your HDD are not obstructed by any part of the HDD bay. Reattach and secure the HDD with the screws you removed earlier.
  • Page 105 Replace the HDD bay back in the compartment with the HDD connector aligned with the Notebook PC’s HDD port. Push the HDD bay until it connects with the Notebook PC. Secure the HDD bay with the screws you removed earlier. Notebook PC E-Manual...
  • Page 106 Hard disk drive caddy Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. Move the manual battery lock to the unlocked position. Move and hold the spring battery lock to an unlocked position. Pull out the battery pack from the battery slot then release your hold on the spring battery lock.
  • Page 107 Remove the screws securing the HDD bay to the compartment. Remove the screws securing the cover. Remove the HDD bay from your Notebook PC. If an HDD is currently installed in your HDD bay, disconnect the HDD bay from the HDD port as shown in the illustration below. HDD bay Notebook PC E-Manual...
  • Page 108 Disconnect the speaker cable from the motherboard. Remove the cover completely from your Notebook PC. Notebook PC E-Manual...
  • Page 109 Remove the screws securing the HDD caddy to the Notebook PC. Remove the HDD caddy. Notebook PC E-Manual...
  • Page 110 Place the new HDD in the compartment with the HDD connector aligned with the HDD port. Push the HDD until it connects with the HDD caddy. HDD caddy Notebook PC E-Manual...
  • Page 111 Secure the HDD with the bundled screws. HDD caddy Notebook PC E-Manual...
  • Page 112 Replace the HDD caddy back in the compartment with the HDD connector aligned with the Notebook PC’s HDD port. Push the HDD caddy until it connects with the Notebook PC. Secure the HDD caddy with the screws you removed earlier. Notebook PC E-Manual...
  • Page 113 Connect the speaker cable to the motherboard. Align and reattach the cover of the compartment. Notebook PC E-Manual...
  • Page 114 Replace the HDD bay back in the compartment. If an HDD is currently installed in your HDD bay, push the HDD bay with the HDD connector aligned with the Notebook PC’s HDD port until it connects with the Notebook PC. Secure the HDD bay with the screws you removed earlier.
  • Page 115 Move the manual battery lock to the unlocked position. Align and insert the new battery pack into the Notebook PC’s battery slot. Move the manual battery lock back to the locked position after inserting the battery pack. Reattach the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual.

  • Page 116: Installing An M.2 Card

    Installing an M.2 card Refer to the following steps when installing a compatible M.2 card in your Notebook PC: IMPORTANT! Purchase your M.2 card from authorized retailers of this Notebook PC to ensure maximum compatibility and reliability. WARNING! Disconnect all the connected peripherals, any telephone or telecommunication lines and power connector (such as external power supply, battery pack, etc.) before removing the compartment cover.
  • Page 117 14” model Remove the compartment cover. NOTE: For more details, refer to the Removing the compartment cover section in this manual. Align and insert the M.2 card into its card module slot. Secure the M.2 card in place using the bundled screw. Notebook PC E-Manual...
  • Page 118 Notebook PC E-Manual...

  • Page 119: Tips And Faqs

    Tips and FAQs Notebook PC E-Manual...

  • Page 120: Useful Tips For Your Notebook Pc

    Useful tips for your Notebook PC To help you maximize the use of your Notebook PC, maintain its system performance, and ensure all your data are kept secured, here are some useful tips that you can follow: • Update Windows® periodically to ensure that your applications have the latest security settings. •...

  • Page 121: Hardware Faqs

    I turn on the Notebook PC. What should I do? Although these dots normally appear onscreen, they will not affect your system. If the incident continues and subsequently affects system performance, consult an authorized ASUS service center. My display panel has an uneven color and brightness. How...
  • Page 122 • Check if your speakers were set to mute. • Check if a headphone jack is connected to your Notebook PC and remove it. What should I do if my Notebook PC’s power adapter gets lost or my battery stops working? Contact your local ASUS service center for assistance. Notebook PC E-Manual...
  • Page 123 My Notebook PC cannot do keystrokes correctly because my cursor keeps on moving. What should I do? Make sure that nothing accidentally touches or presses on your touchpad while you type on the keyboard. You can also disable your touchpad by pressing Instead of showing letters, pressing the “U”, “I”, and “O”...

  • Page 124: Software Faqs

    Remove any optical discs that are left inside the optical drive then restart. • If the problem still exists, your Notebook PC might have a memory storage problem. Contact your local ASUS service center for assistance. My Notebook PC boots slower than usual and my operating system lags. How can I fix this? Delete the applications you recently installed or were not included with your operating system package then restart your system.
  • Page 125 My Notebook PC does not boot up. How can I fix this? You can try doing any of the following suggestions: • Remove all connected devices to your Notebook PC then restart your system. • If the problem still exists, contact your local ASUS service center for assistance. Why can’t my Notebook PC wake up from sleep mode? • You need to press the power button to resume your last working state.
  • Page 126 Notebook PC E-Manual...

  • Page 127: Appendices

    Appendices Notebook PC E-Manual...

  • Page 128: Dvd-Rom Drive Information

    DVD-ROM Drive Information The DVD-ROM drive allows you to view and create your own CDs and DVDs. You can purchase an optional DVD viewer software to view DVD titles. NOTE: The DVD-ROM Drive is available on selected models. Regional Playback Information Playback of DVD movie titles involves decoding MPEG2 video, digital AC3 audio and decryption of CSS protected content.
  • Page 129 Region Definitions Region 1 Canada, US, US Territories Region 2 Czech, Egypt, Finland, France, Germany, Gulf States, Hungary, Iceland, Iran, Iraq, Ireland, Italy, Japan, Netherlands, Norway, Poland, Portugal, Saudi Arabia, Scotland, South Africa, Spain, Sweden, Switzerland, Syria, Turkey, UK, Greece, Former Yugoslav Republics, Slovakia Region 3 Burma, Indonesia, South Korea, Malaysia, Philippines, Singapore, Taiwan, Thailand,...

  • Page 130: Blu-Ray Rom Drive Information

    Blu-ray ROM Drive Information The Blu-ray ROM Drive allows you to view HD (High-Definition) videos and other disc file formats such as DVDs and CDs. NOTE: The Blu-ray ROM Drive is available on selected models. Region Definitions Region A North, Central and South American countries, and their territories; Taiwan, Hong Kong, Macao, Japan, Korea (South and North), South East Asian countries and their territories.

  • Page 131: Federal Communications Commission Interference Statement

    Federal Communications Commission Interference Statement This device complies with FCC Rules Part 15. Operation is subject to the following two conditions: • This device may not cause harmful interference. • This device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the Federal Communications Commission (FCC) rules.

  • Page 132: Fcc Radio Frequency (Rf) Exposure Caution Statement

    FCC Radio Frequency (RF) Exposure Caution Statement WARNING! Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.

  • Page 133: Compliance Statement Of Innovation, Science And Economic Development Canada (Ised)

    Compliance Statement of Innovation, Science and Economic Development Canada (ISED) This device complies with Innovation, Science and Economic Development Canada license exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

  • Page 134: Caution

    Caution (i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems; (ii) the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall comply with the e.i.r.p.

  • Page 135: Wireless Operation Channel For Different Domains

    Wireless Operation Channel for Different Domains N. America 2.412-2.462 GHz Ch01 through Ch11 Japan 2.412-2.484 GHz Ch01 through Ch14 Europe ETSI 2.412-2.472 GHz Ch01 through Ch13 Power Safety Requirement Products with electrical current ratings up to 6A and weighing more than 3Kg must use approved power cords greater than or equal to: H05VV-F, 3G, 0.75mm H05VV-F, 2G, 0.75mm TV Notices...

  • Page 136: Ul Safety Notices

    UL Safety Notices Required for UL 1459 covering telecommunications (telephone) equipment intended to be electrically connected to a telecommunication network that has an operating voltage to ground that does not exceed 200V peak, 300V peak-to-peak, and 105V rms, and installed or used in accordance with the National Electrical Code (NFPA 70).

  • Page 137: Nordic Lithium Cautions (For Lithium-Ion Batteries)

    Nordic Lithium Cautions (for lithium-ion batteries) CAUTION! Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to the manufacturer’s instructions. (English) ATTENZIONE! Rischio di esplosione della batteria se sostituita in modo errato. Sostituire la batteria con un una di tipo uguale o equivalente consigliata dalla fabbrica.

  • Page 138: Optical Drive Safety Information

    Optical Drive Safety Information Laser Safety Information CLASS 1 LASER PRODUCT WARNING! To prevent exposure to the optical drive’s laser, do not attempt to disassemble or repair the optical drive by yourself. For your safety, contact a professional technician for assistance. Service warning label WARNING! INVISIBLE LASER RADIATION WHEN OPEN.

  • Page 139: Energy Star Complied Product

    Declaration ASUS follows the green design concept to design and manufacture our products, and makes sure that each stage of the product life cycle of ASUS product is in line with global environmental regulations. In addition, ASUS disclose the relevant information based on regulation requirements.

  • Page 140: Asus Recycling/Takeback Services

    ASUS Recycling/Takeback Services ASUS recycling and takeback programs come from our commitment to the highest standards for protecting our environment. We believe in providing solutions for you to be able to responsibly recycle our products, batteries, other components as well as the packaging materials.

  • Page 141: Regional Notice For Singapore

    REACH Complying with the REACH (Registration, Evaluation, Authorization, and Restriction of Chemicals) regulatory framework, we publish the chemical substances in our products at ASUS REACH website at http://csr.asus.com/english/REACH.htm. Prevention of Hearing Loss To prevent possible hearing damage, do not listen at high volume levels for long periods.

  • Page 142: Change Of Address Notification

    Change of Address Notification ASUS Computer International will be moving to a new location on August 1st, 2018. The new address and telephone number will be as follows: Address: 48720 Kato Rd., Fremont, CA 94538, USA Telephone Number: (510)739-3777 Please note that the address printed on the packaging box, user manual and FCC Compliance information will no longer be available, but the compliance and declaration will still be the same.

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