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en Troubleshooting
Fault
The programme does not
start.
The door cannot be opened.
The water is not draining.
48
Cause
- Finished in + is activ-
ated.
Laundry is caught in the
door.
is activated.
The temperature is too high.
Water level is too high.
Power failure.
Drain pipe or water outlet
hose is blocked.
Drain pipe or water drain
hose is caught or jammed.
Drain pump is blocked.
is activated.
The water outlet hose is con-
nected too high.
troubleshooting
Check whether - Finished in +
▶
is activated.
→ "Buttons", Page 23
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start / Reload
4.
the programme.
Continue the programme by select-
▶
ing Spin or
ing Start / Reload
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 37
Wait until the temperature has
▶
dropped.
→ "Cancelling the programme",
▶
Page 37
Start the
Drain programme.
▶
Open the door using the emergency
▶
release.
→ "Emergency release", Page 53
Clean the drain pipe and the water
▶
outlet hose.
Ensure that the drain pipe and wa-
▶
ter drain hose are not kinked or
trapped.
→ "Cleaning the drain pump",
▶
Page 41
Continue the programme by select-
▶
ing Spin or
ing Start / Reload
→ "Resuming the programme when
the programme status is Rinse
Hold", Page 37
Install the water outlet hose at a
▶
maximum height of 1 metre.
→ "Technical specifications",
Page 56
to start
Drain and press-
.
Drain and press-
.
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