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QUICK REFERENCE GUIDE
DC Direct™ - Ingenico Move/5000 Stand-Alone
DC DIRECT
These steps have been provided as a guide for assistance with your DC Direct Ingenico Move/5000 stand-alone device.
IMPORTANT: To access transaction types/options, press the Green Enter Key from the idle screen. To make selections,
press the corresponding number key or scroll up/down using your finger.
CARD-PRESENT VOID
1) Press the Green Enter key from the idle screen.
2) Press the 2 key or scroll to "2-Void" and press the
Green Enter Key.
3) Press 1 to select non Pre-Auth Void.
4) Select from the search options.
5) Press the key that corresponds to the desired
search option or scroll and press the
Green Enter Key.
6) When the transaction void is found, press the
Green Enter Key to select.
7) Select "Yes" to confirm the void.
8) Transaction receipt prints.
SETTLE BATCH
1) Press the Green Enter key from the idle screen.
2) Press the 8 key or scroll to "8-Settlement".
3) Select "Yes" to continue to settlement.
4) Select "Yes" to print reports.
5) Detail report prints.
QUICK REFERENCE GUIDE
TERMINAL SUPPORT: Contact your Dealer | E: support@dcap.com | datacapsystems.com
TERMINAL SUPPORT: Contact your dealer | e: support@dcap.com | datacapsystems.com
CARD-NOT-PRESENT VOID
1) Press the Green Enter key from the idle screen.
2) Press the 2 key or scroll to "2-Void" and press the
Green Enter Key.
3) Press 1 to select non Pre-Auth Void.
4) Select from the search options.
5) Press the key that corresponds to the desired
search option or scroll and press the
Green Enter Key.
6) When the transaction void is found, press the
Green Enter Key to select.
7) Select "Yes" to confirm the void.
8) Transaction receipt prints.
REBOOT PIN PAD
1) Hold the
#
key and the Yellow
the Desk/3500.
Ingenico Desk/3500
<
Key to reboot
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