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Digistor C Series User Manual

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C Series SSD
User Manual
Date: June 7, 2022
Document ID: A9-4500-01 Rev 1.0

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Summary of Contents for Digistor C Series

  • Page 1 C Series SSD User Manual Date: June 7, 2022 Document ID: A9-4500-01 Rev 1.0...

  • Page 2: Table Of Contents

    Authentication ..........................18 License ............................20 Folder Protections ......................... 22 Microsoft Defender and Antivirus Integration ................24 Network Manager ......................... 29 C Series Advanced SSD Features ....................32 KeepAlive ........................... 32 Command Log Audit ........................33 Erase Verify..........................36 DIGISTOR...

  • Page 3: Introduction

    Purpose This document is a guide to help you install and configure your C Series SSD and associated Cigent software so you can start using it as quickly as possible. It also provides a basic operation overview and explanation for some of the security sensors if you are interested in learning more.

  • Page 4: Setup And Cigent For Windows Installation

    This guide is applicable to either external or internal C Series SSD installed as secondary drives. Installing your C Series SSD as a primary ( OS ) drive will require cloning your existing installation to the C Series SSD or installing a fresh OS. These configurations are outside the scope of this guide, but setup and configuration are the same once installed.
  • Page 5 4. Select an installation location, accept the License terms then click Install. 5. Wait for the installation to complete. Click Finish to close the installer. DIGISTOR Page 5 of 38...
  • Page 6 6. Click Yes to reboot for Cigent’s changes to take effect. After rebooting, the Cigent dashboard with automatically open and request a PIN to be set. 7. Click Set PIN. DIGISTOR Page 6 of 38...
  • Page 7 Enter to add the current network as Trusted. If you are not connected to a network at the time of installation, please just proceed to the next step. Note : Cigent will automatically trust your first network if it is configured as Private in Windows. DIGISTOR Page 7 of 38...
  • Page 8 11. If you have an external C Series SSD inserted or your internal SSD installed, the Quick Secure Drive Setup popup should appear. DIGISTOR Page 8 of 38...
  • Page 9 Cigent default configuration. If you wish to customize the settings, you can click Cancel and configure the drive from the Secure Drives page of the Cigent Dashboard. 13. Enter your authentication PIN and click Enter to approve the SSD setup. DIGISTOR Page 9 of 38...
  • Page 10 Click Close when you are ready. 15. Once complete, the Cigent dashboard will show the drive letters of the newly created Secure Drives. They are automatically unlocked after setup to allow you to start copying files to them immediately. DIGISTOR Page 10 of 38...
  • Page 11 You have completed the steps necessary to begin using your C Series SSD and Cigent for Windows software. If you want to learn more about how to use your C Series SSD and Cigent proceed further in this guide. DIGISTOR...

  • Page 12: Using Always On And Dynamic Drives

    Dashboard or the quick menu ( right click Cigent tray icon. ) • Unlocking a drive always requires authentication but locking does not. • By default the Dynamic drive will automatically unlock on startup and after a threat clears. This can be changed in the settings. DIGISTOR Page 12 of 38...

  • Page 13: Accessing Always On Files

    Accessing Always On Files 1. In Windows Explorer, browse to your AlwaysOn drive ( usually L: ) ( If your L: drive is not visible, you must unlocked it before proceeding. ) DIGISTOR Page 13 of 38...
  • Page 14 2. Double click on a file to open it. Regardless of the Active Lock state, Cigent will require authentication to open any file on the Locked drive. 3. Enter your PIN and click Enter. Your file will then open. DIGISTOR Page 14 of 38...

  • Page 15: Accessing Dynamic Files

    2. Double click on a file to open it. 3. Since the file resides on the Dynamic drive, the file will open without requiring a second factor authentication unless there is an Active threat and the system is in Active Lock. DIGISTOR Page 15 of 38...

  • Page 16: Manage Cigent Settings

    Manage Cigent Settings The Cigent Setting page allows you to customize different aspects of Cigent and C Series SSD operations. This section is a quick explanation of each setting. Those preceeded with an asterisk(*) are particularly important or useful. Allow OneDrive to sync locked file without authentication...
  • Page 17 When enabled, this setting reduces the size of the popup authentication window and include minimal information. When PIN is enabled, users can type their PIN using the keyboard instead of clicking the numbers using a mouse. DIGISTOR Page 17 of 38...

  • Page 18: Authentication

    Authentication Opening protected files, unlocking C Series SSDs and making configuration changes all require providing a second factor of authentication. Cigent provides several options with additional enterprise options available in Cigent Plus. PIN is the default and must be at least 4 numbers in length. Even if you change the primary...
  • Page 19 PIN stored on the card. A CAC card reader is required and the CAC must be activate and valid. DIGISTOR Page 19 of 38...

  • Page 20: License

    Cigent can be upgraded to Cigent Plus to gain access to additional protections, integrations and enterprise management features. For more information on Cigent Plus, please visit: https://www.cigent.com/product Administrators of Cigent Plus can obtain an Activation Code from the Licenses page of the Central Cigent console at https://central.cigent.com. DIGISTOR Page 20 of 38...
  • Page 21 Provide this Activation code to users to enter the Cigent license page. Cigent will automatically register to the subscription and start enforcing settings specified by configured policies. DIGISTOR Page 21 of 38...

  • Page 22: Folder Protections

    • Provides strong protection in a minimally invasive manner—the user is prompted to authenticate only if access to a locked file is attempted • Designed for files that require frequent bulk access like Source code. Folder protection can be added in two ways: DIGISTOR Page 22 of 38...
  • Page 23 Explorer window and clicking Select folder. 2. Using the menu from Windows Explorer itself. Right click on the folder, select “Secure Folder with Cigent” menu and the desired protection level from the sub menu. DIGISTOR Page 23 of 38...

  • Page 24: Microsoft Defender And Antivirus Integration

    Microsoft Defender but you can accomplish the same using whatever your AV solution. Manually stopping Microsoft Defender 1. Search in the start menu for “Virus & threat protection”. Select the item to open System Settings. DIGISTOR Page 24 of 38...
  • Page 25 2. Select “Manage Settings” 3. Turn off Real-Time protection using the slider. 4. Select Yes to allow the action to complete. DIGISTOR Page 25 of 38...
  • Page 26 5. Minimize the Windows Security window and return to the Cigent dashboard. Note that Active Lock was immediately engaged. The Dynamic and Always On drives have automatically been locked. 6. Return to the Windows Security window and re-enable Real-time. DIGISTOR Page 26 of 38...
  • Page 27 Click Yes to allow the operation to complete. 7. The security status is now clear. Notice the Cigent icon in the tray has returned to normal. DIGISTOR Page 27 of 38...
  • Page 28 1. Select the Secure Drives tile and select your drive. Notice that P: has automatically been unlocked but L: remains in locked state. 2. Unlock the L: drive. Slide the switch next to L:, enter your PIN and click Enter. DIGISTOR Page 28 of 38...

  • Page 29: Network Manager

    You can simulate the effects of joining a network that has not previously been trusted by simply untrusting the network on which you are currently connected. This will cause Active Lock to be engaged. 1. Open Cigent and select the Networks menu. DIGISTOR Page 29 of 38...
  • Page 30 2. Select the active network and click on the Untrust button. 3. Switch back to the Dashboard. Note that Active Lock is engaged. DIGISTOR Page 30 of 38...
  • Page 31 4. Return to the Networks page and click TRUST under your current network. You will need to enter your PIN. 5. Switch back to the Dashboard page and note that Active Lock is disengaged. DIGISTOR Page 31 of 38...

  • Page 32: C Series Advanced Ssd Features

    (SSD) and the software (Cigent). When enabled, a non-replayable heartbeat starts between Cigent and the C Series Advanced SSD such that if the drive fails to receive the proper response in time, the drives will automatically secure. This prevents any chance a hacker could stop Cigent protection once a drive is unlocked.

  • Page 33: Command Log Audit

    Command Log Audit C Series Advanced SSDs automatically store every command sent to the drive in a tamperproof location in memory on the drive. Cigent also periodically writes markers to the log to indicate the activity was performed with Cigent running and that the activity was properly authorized.
  • Page 34 3. If this is a relatively new drive, you may have only a few data points. If this drive has been in use for a while, you may need to scroll the graph to the right using slider to get to the newest information. DIGISTOR Page 34 of 38...
  • Page 35 5. Click the Generate button to create a CSV file containing files to which the commands log entries currently map. Click Save and enter your PIN to authorize the action. 6. Click OK once the operation completes. DIGISTOR Page 35 of 38...

  • Page 36: Erase Verify

    Solid State Drives require different methods of erasure to prevent recovery by today’s advanced tools and technique. C Series Advanced SSDs support extended erasure verification commands to check each and every mapped and unmapped block to verify the data has been removed.
  • Page 37 1. Select the C Series Advanced SSD and click Advanced to reveal the advanced features. 2. Click Erase Verify. DIGISTOR Page 37 of 38...
  • Page 38 ‘Erasure Confirmed’ message as seen below. If you have questions on how best to accomplish complete data erasure, please contact Cigent support for additional guidance. DIGISTOR Page 38 of 38...

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