LG -D631 User Manual page 94

Accessories
Message
The screen
does not turn
on when I
receive a call.
No sound
Hangs up or
freezes
94
Possible causes
Proximity sensor
problem
Vibration mode
Intermittent software
problem
Possible corrective measures
If you use a protection tape or case,
make sure it has not covered the area
around the proximity sensor. Make
sure that the area around the proximity
sensor is clean.
Check the settings status in the sound
menu to make sure you are not in
vibration or silent mode.
Try to perform a software update
through the website.