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WARNING: If the information in these instructions is not followed exactly, a fire or explosion may result causing property damage, personal injury or death. • Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliances. •...
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Eccotemp Systems, LLC Eccotemp Systems, LLC 315-A Industrial Road 315-A Industrial Road Summerville, SC 29483 Summerville, SC 29483 866-356-1992 866-356-1992 272523 272523 AUTOMATIC INSTANTANEOUS WATER HEATER AUTOMATIC INSTANTANEOUS WATER HEATER 20H-NG 150,000 MODEL #: Maximum Input Ra�ng (Btu per hour):...
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Use & Care Manual With Installation Instructions for the Installer Residential Indoor/Outdoor Gas 150,000 BTU Max Input @ 5.3 GPM Tankless Water Heater WARNING: This water heater may not be suitable for use in manufactured (mobile) homes! Please check local code restrictions pertaining to permanent/fixed installations in manufactured homes in your area.
FOR YOUR RECORDS Safety Information Write the model and serial number here: Safety Precautions ....3-6 #_______________________________ #_______________________________ 20-H Installation Instructions Location ........8-9 You can find them on a label on the water heater Typical Installation ......10 and/or packaging. Water Connections .....11 Gas Supply........11 Staple sales slip or canceled check here.
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IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING Be sure to read and understand the entire Use and Care Manual before attempting to install or operate this water heater. It may save you time and money. Pay particular attention to the Safety Instructions. Failure to follow these warnings could result in serious bodily injury or death.
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IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING DANGER! WATER TEMPERATURE SETTING Safety and energy conservation are factors to be considered when selecting the water temperature setting. Water temperatures above 125°F can cause severe burns or death from scalding. The thermostat is adjusted to its lowest temperature position when shipped from the factory.
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DANGER! NATURAL GAS AND LIQUEFIED PETROLEUM MODELS Both LP and natural gas have an odorant added to aid in detecting a gas leak. Some people may not physically be able to smell or recognize this odorant. If you are unsure or unfamiliar with the smell of LP or natural gas, ask the gas supplier.
IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING WARNING! For your safety, the information in this manual must be followed to minimize the risk of fire or explosion, electric shock, or to prevent property damage, personal injury, or loss of life. FOR INSTALLATIONS I N THE STATE OF CALIFORNIA California Law requires that residential water heaters must be braced, anchored or strapped to resist falling or horizontal displacement due to earthquake motions.For residential water...
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Installing the 20-H Outdoor Tankless Water Heater...
I nstalling the 20H Outdoor Tankless Water Heater This water heater is for OUTDOOR The water heater must be located so it is not installation ONLY! subject to physical damage, for example, by moving vehicles, area flooding, etc. Make sure before installation that the gas type you will use is the same type on the The water heater must be installed vertically data plate on the side of your water heater.
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Installing the 20H Outdoor Tankless Water Heater Proper operation of the water heater requires air for combustion and ventilation. Provisions for combustion and ventilation air must comply with referenced codes and standards. Combustion and Ventilation Air This water heater is for OUTDOOR installation ONLY. It must NOT be installed indoors or in a confined space.
Installing the 20H Outdoor Tankless Water Heater Typical Installation ( Some Items May Not Apply) Expansion Tank (If Needed) To Hot Water Manual Gas Faucet (S) Appliance Shut-Off Pressure Check Valve (Supplied) Relief Valve Or Backflow Preventer Drain Valve Discharge Line (To Suitable Drain) NOTICE: The National Fuel Gas Code (NFGC) mandates a manual gas shut- off valve: See (NFGC) for complete instructions.
Water Supply Connections Continued If a water heater is installed in a closed water supply system, such as one having a backflow preventer in the cold water supply line, means shall be provided to control thermal expansion. Contact the water supplier or local plumbing inspector on how to control this situation.
Relief Valve A new pressure relief valve, complying with the Standard for relief Valves and Automatic Gas Shut-Off Devices for Hot Water Supply Systems, ANSI Z21.22, must be installed at the hot water outlet connection of the water heater at the time of installation. Local codes shall govern the installation of relief valves. For safe operation of the water heater, be sure that: •...
High Altitude The Eccotemp 20H and 20HI Gas Tankless Water Heaters have been tested for use at elevations up to 2,000 feet. Installation and use of the Eccotemp 20H and 20HI Gas Tankless Water Heaters above 2,000 feet may effect overall product efficiency and performance.
WARNING : Field wiring connections and electrical grounding must comply with local codes, or in the absence of local codes, with the latest edition of the National Electrical Code, ANSI/ NFPA 70, or in Canada, Canadian Electrical Code, CSA C22.1 Part 1 Remote Control Installation The following are considerations for determining the location of the remote control(s): •...
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Installation of Remote Control 1. Remove the front cover of the Remote Control. (See illustration below) 2. At installation site, mark and screw two holes with 0.24” with 1.2” depth. Insert 2 rubber screws into the holes. Place the remote control against the wall, align the holes of control with the holes in the wall, and fasten them with wood thread screws.
Electrical Connections POWER CORD: • The electric power supply requirement for this water heater is 120 VAC/60HZ, 2 Amps. • The water heater comes with a three (3= pin power supply cord. Use only a power outlet with a ground terminal. •...
Insulation Blankets or other unapproved devices Insulation blankets, available to the (other than those authorized by general public, for external use on the manufacturer) into, onto or in gas water heaters are not conjunction with the water heater. necessary. The purpose of an insulation blanket is to reduce the WARNING: If The use of unauthorized energy...
Mounting the 20H Outdoor Tankless Water Heater Make sure the location of the water heater allows for easy access and operation. The water heater should be located in an area where leakage of the tank or connections will not result in damage to the area adjacent to the water heater or to lower floors of the structure.
Installing the 20H Outdoor Tankless Water Heater Installation Check List A. Water Heater Location • Installed OUTDOORS. • Close to area of mostly used outlet. • Protected from freezing temperatures. • Proper clearance from combustible surfaces observed. • Sufficient fresh air supply for proper operation of water heater. •...
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Installing the 20HI Indoor Tankess Water Heater...
Installing the 20HI Indoor Tankless Water Heater Indoor Location • Installation distances may vary by local code. It is the installer’s responsibility to verify installation requirements. • Make sure before installation that the gas type you will use is the same type on the data plate. •...
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Installing the 20HI Water Heater continued..• The water heater should be installed far from heat sources, flammable and dangerous materials. Because of natural air movement in a room or other enclosed space, flammable vapors can be carried some distance from where their liquids are being used or stored. The open flame of the water heater’s main burner can ignite these vapors causing an explosion or fire which may result in severe burns, death or property damage.
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Installing the 20HI Water Heater continued..Proper operation of the water heater requires air for combustion and ventilation. Provisions for combustion and ventilation air must comply with referenced codes and standards. Combustion and Ventilation Air A confined space is one having a volume of less than 50 cubic feet per 1,000 BTUH of the aggregate input of all appliances within that space.
Installing the 20HI Indoor Tankless Water Heater Typical Installation (Some Items May Not Apply) 1/4” Per Foot Downward Pitch Termination* Wall Thimble* Vent Adapter * Control Panel Expansion Tank (If Needed) Gas Supply Line To Hot Water Faucet (S) Remote Control Manual Gas Appliance Shut-Off...
Water Supply Connections..Plumbing should be carried out by a qualified plumber in accordance with local codes. Use approved plumbing materials and tools only. Install a Check Valve between the water heater and the water shutoff valve. (See illustration below). To conserve energy and to prevent freezing, insulate both cold and hot water supply lines.
Water Supply Connections Continued..In regards to the HOT WATER OUTLET: • Connections between the water heater and point(s) of use should be as short and direct as possible. • DO NOT use lead or non-approved plastic pipe. • To conserve energy and minimize heat loss, insulation of hot water piping is recommended.
High Altitude The Eccotemp 20H and 20HI Gas Tankless Water Heaters have been tested for use at elevations up to 2,000 feet. Installation and use of the Eccotemp 20H and 20HI Gas Tankless Water Heaters above 2,000 feet may effect overall product efficiency and performance.
Installing the 20HI Indoor Tankless Water Heater Venting Use a vent pipe with an DANGER: Failure antidisconnection structure. to install the vent The installation of venting must adapter and properly comply with national codes, local The use of a High Temperature vent the water heater codes, and the vent manufacturer’s to the outdoors as...
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Installing the 20HI water heater, Continued..Venting Lengths MAXIMUM VENT LENGTH Owner must refer to vent manufacturer’s instructions and specifications. The system will not operate if there is excessive restriction (pressure drop) in the venting system. A maximum of 32 feet of vent pipe may be used Number of Maximum provided there is only one 90°...
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Installing the 20HI water heater, Continued..US Installations1 Canadian Installations2 Clearance above grade, 12 in (30 cm) 12 in (30 cm) veranda, porch, deck, or balcony Clearance to window or 4 ft (1.2 m) below or to 6 in (15 cm) for door that may be opened side of opening;...
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Clearance to outside corner Clearance to inside corner Clearance to each side 3 ft (91 cm) within of center line extended a height 15 ft above above meter /regulator the meter/regulator assembly assembly Clearance to service 3 ft (91 cm) regulator vent outlet Clearance to 4 ft (1.2 m) below or to...
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Installing the 20HI water heater, Continued..WARNING: Use UL approved Category III vent material only. No other vent material is permitted. Owner must refer to vent manufacturer’s instructions and specifications. CAUTION: Follow the vent manufacturers installation instructions as design might vary om manufacturer to manufacturer.
• DO NOT attempt to disassemble the remote control. (Optional) Eccotemp Remote control - Connection, Installation and Set (For Panel Control/Remote Control and Remote Control units) Panel Control/Remote Control and Remote Control units will work with either one or two remote controls.
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Installation of Remote Control 1. Remove the front cover of the Remote Control. (See illustration below) (optional) 2. At installation site, mark and screw two holes with 0.24” with 1.2” depth. Insert 2 rubber screws into the holes. Place the remote control against the wall, align the holes of control with the holes in the wall, and fasten them with wood thread screws.
Electrical Connections POWER CORD: • The electric power supply requirement for this water heater is 120 VAC/60HZ, 2 Amps. • The water heater comes with a three (3) pin power supply cord. Use only a power outletv with a ground terminal. •...
Insulation Blankets or other unapproved devices Insulation blankets, available to the (other than those authorized by general public, for external use on the manufacturer) into, onto or in gas water heaters are not conjunction with the water heater. necessary. The purpose of an insulation blanket is to reduce the WARNING: If The use of unauthorized energy...
Mounting the 20HI Water Heater Make sure the location of the water heater allows for easy access and operation. In case of dry wall or concrete wall use dry wall anchors or lag bolts. The water heater requires 120VAC/ 60Hz. Have a receptacle with ground terminal near the water heater.
Installing the 20-HI Indoor Tankless Water Heater Installation Check List A. Water Heater Location • Installed indoors. • Close to area of mostly used outlet. • Protected from freezing temperatures. • Proper clearance from combustible surfaces observed. • Sufficient fresh air supply for proper operation of water heater. •...
Lighting the Water Heater Before operating this water heater, be sure to read and follow the instructions on the label pictured below and all other labels on the water heater, as well as the warnings printed in this manual. Failure to do so can result in unsafe operation of the water heater resulting in property damage, personal injury, or death.
Operating the Water Heater. Turning on the Water Heater 1. Make sure the gas type you will use is same as the type on the data plate. 2. Turn on the main gas valve, plug in the power cord (be sure the socket is well grounded), and press the “ON/OFF”button on the control panel.
Water Temperature Setting continued… Set Temperature Memory: 1. This model can memorize and save the last set temperature on the remote control with “priority”. 2. If no remote control has “priority”, the set temperature of the unit will be the same as the set temperature of the remote control which starts the water heater.
6 MONTH CLEANING ROUTINE To prevent water scale, lime or rust deposit buildup and ensure your Eccotemp tankless water heater is running as efficiently as possible it is highly recommended that you clean your Eccotemp tankless water heater every 6...
Maintenance continued… Before performing any Housekeeping tasks to this water heater, be sure to turn the unit off and disconnect the power supply. Vacuum around the water heater for dust, dirt and lint on a regular basis. Clean the water heater and remote control by using a damp soft cloth with a few drops of mild detergent and gently wiping the surfaces of the unit.
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Care and cleaning of the 20H water heater. Draining the Water Heater WARNING: Failure to follow these instructions while draining the water heater can cause serious damage to the water heater as well as personal injury including scalding. Expansion tank (If needed) To hot water Manual gas...
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Care and cleaning of the 20HI water heater. Draining the Water Heater WARNING: Failure to follow these instructions while draining the water heater can cause serious damage to the water heater as well as personal injury including scalding. Control panel Expansion tank (If needed) Gas supply line...
Before You Call For Service Troubleshooting Tips Save time and money! Review the charts on the following pages first and you may not need to call for service. This water heater incorporates a variety of shut off devices that prevents the operation of the water heater down if undesirable combustion conditions occur.
Error Code Guide When an error code is displayed: If the error code remains shown: • Close the hot water faucet, turn off the • Close the hot water faucet and turn off switch on the remote control. the\ switch on the remote control. •...
20H Replacement Parts Typical Installation (Some Items May Not Apply) Exhaust outlet Exhaust Collector Anti-Freezer Thermostat Heat Exchanger Thermostat Anti-freezer Ignition Pin B Heat Exchanger Protection Device Ignition Pin A Burner Assembly Flame Sensor Pin Fan Assembly Gas Distribution Pipe Computer Board Gas Valve Asm.
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20HI Replacement Parts For models using natural or LP gas. WARNING: For your safety, DO NOT attempt to disassemble this water heater for any reason. Exhaust Outlet Exhaust Collector Anti-Freezer Thermostat Heat Exchanger Thermostat Anti-Freezer Ignition Pin B Heat Exchanger Protection Device Ignition Pin A Burner Assembly...