2wcom IP-4c User Manual

Professional multi-format four-channel audio over ip encoder-decoder
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IP-4c
User Manual
Professional multi-format four-channel
audio over IP encoder · decoder
IP-4c User Manual V2.1
Bundle Version: 2.10
September 2022

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  • Page 1 IP-4c User Manual Professional multi-format four-channel audio over IP encoder · decoder IP-4c User Manual V2.1 Bundle Version: 2.10 September 2022...
  • Page 2: Table Of Contents

    References and hyperlinks in this PDF file ..............5 Tags and their meanings ....................5 For your safety .....................6 Product overview ....................8 About the IP-4c ......................8 Rights options ....................... 9 Front panel ........................9 Back panel ........................10 First steps ......................11 Checking the delivery contents ..................
  • Page 3 Setting the critical level marker ................. 47 Changing the headphone volume ................47 Viewing the GPI status ....................48 Configuring GPO settings ................... 49 Audio bypass relay ..................... 50 Defining the use of the AUX interfaces ..............51 IP-4c User Manual...
  • Page 4 Ancillary data status ....................66 11.5 SIRC data status ......................67 11.6 NTP Status ........................67 11.7 Log ..........................68 11.8 Priority of alarm messages ..................68 Further information .................... 69 12.1 Maintenance and disposal ..................69 IP-4c User Manual...
  • Page 5 Contents 12.2 Troubleshooting, support and warranty ..............69 12.3 Manufacturer ......................69 Technical details ....................70 IP-4c User Manual...
  • Page 6: About This Manual

    Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE Describes precautions necessary to protect the equipment. Contains useful information for the user. Warning of general danger situation Warning of electric shock Warning of hot surface Warning of fire hazard IP-4c User Manual...
  • Page 7: For Your Safety

    Only operate the device if it is in a technically perfect condition. If the device or a part of it is defective, take the device out of operation. Do not repair the device yourself. In case of any damages, send the device to 2wcom immediately for inspection or dispose of it properly according to the regional disposal regulations.
  • Page 8 • Do not use corrosive detergents on the device such as benzene, thinner, alcohol or acetone. Clean the surface of the device with a soft, dry cloth only. IP-4c User Manual...
  • Page 9: Product Overview

    This is useful for simultaneous signal output of all decoders of a network or for audio description. Optionally enhance the IP-4c with a SAT tuner or an FM tuner that offers further functions for fallback or backup and rebroadcasting. The Easy2connect feature provides operators as well as reporters with an easy- to-use connection establishment (SIP phonebook) while being in the field.
  • Page 10: Rights Options

    Product overview Rights options The following table displays an overview of the rights options that are available for your IP-4c: Right Description n Channels Number of channels Ravenna Option to unlock SAP stream announcement and discovery, and PTP support EBU Tech 3226...
  • Page 11: Back Panel

    [AUX]: (optional) signal output depending on built in hardware component. [SYNC/ AUX]: (optional) connector for SFN synchronization (GPS input) or optional ASI intput. [GPIO]: 26-pole D-Sub male connector; combined connector for inputs (GPI) and outputs (GPO). [USB]: USB 2.0 interface for service, configuration and firmware. IP-4c User Manual...
  • Page 12: First Steps

    4. Connect network patch cables to [Data] and to your existing network. 5. Optionally, connect the interfaces [DTE], [GPIO], [RF], [SYNC/AUX], and [AUX] if needed. 6. Use the headphone output for monitoring the input/output audio signals. ✓ You have connected the device. Continue with connecting the power supply. IP-4c User Manual...
  • Page 13: Connecting The Power Supply

    If you use the voltage of 48+ V and 0 V, fasten the +48 V wire to L in the connector. If you use the voltage 0 V and 48 V, fasten the 0 V wire to L in the connector. IP-4c User Manual...
  • Page 14: Configuring The Network

    5. Turn the jog wheel until the Save menu item is selected and push the jog wheel. 6. In the dialog window, select Yes to save the settings and restart the device. ✓ The device is now connected to the IP network. IP-4c User Manual...
  • Page 15: Accessing The Web Interface

    General operation 4.7.1 Operation via web interface The IP-4c has an integrated web interface. You can make all configurations and operations using a web browser. Note the following rules when operating the device via web interface: •...
  • Page 16: Operation Via Lcd Menu

    To select a configurable menu entry, focus the entry and push jog wheel. • To configure the selected menu entry, turn jog wheel. • To confirm changes in a menu entry, push jog wheel. • To return to the previous menu level, select ≪. IP-4c User Manual...
  • Page 17 First steps Navigation structure IP-4c User Manual...
  • Page 18: Network Settings

    3. Click Save. ✓ The interfaces now only support the selected services. TCP/IP: Configuring the ethernet interfaces The IP-4c has several Ethernet interfaces: 1 for configuration and the others for data exchange. Configure the interfaces for data transmission. NOTICE False connection of the Ethernet interfaces will lead to incorrect operation! ➢...
  • Page 19: Monitoring The Device Via Syslog

    1. Navigate to the page Syslog. 2. Enable at least one of the servers. 3. Configure the parameters. 4. Click Save. ✓ The IP-4c now sends event information to the syslog server(s). Parameters IP address Enter the IP address of the syslog server.
  • Page 20: Snmp: Configuring Access Data For External Requests

    5. Configure the parameters in the block Trap Manager. 6. Click Save. ✓ You have configured the trap managers. If you changed the location of table indices, the IP-4c must reboot. Each enabled trap is sent once at startup for initialization.
  • Page 21: Ember+: Configuring Access For Monitoring

    Port Enter the port number for the connection. NTP: Synchronizing date and time The IP-4c can automatically synchronize its date and time with an external NTP server. 1. Navigate to the page NTP. 2. Configure the parameters. 3. Click Save.
  • Page 22: Encoder Settings

    If the standard DBV-S2 is used, then select whether a pilot tone is used or not. If unknown, select Auto. Select the FEC settings used by the transponder. If unknown, select Auto. This may result in slightly increased tuning times. IP-4c User Manual...
  • Page 23: Creating Input Source Profiles For Ts/Asi

    Enter the name of the stream for better reference. IP type Select Unicast/Multicast. Multicast IP Enter the IP for Multicast, if selected as IP type. Port Sender UDP port (the same as set in the encoder settings for output streaming) IP-4c User Manual...
  • Page 24: Configuring Input Source Profiles For Ts/Srt

    IP interface Select the interface for the input signal. Latency Define the time interval for the latency before the IP-4c starts to decode the signal distributed via SRT protocol. Encryption If the input stream is protected by AES encryption, enable end-to-end encryption.
  • Page 25: Creating Demux Configurations

    Service from list (auto PID): Refresh the service list. Select the service. This mode is used for services that switch to another audio track at times. In that case, the IP-4c automatically switches to the new audio PID. Encapsulation mode Select an encapsulation mode: Multiprotocol Encapsulation or Packetized Elementary Stream.
  • Page 26: Configuring Input Source Profiles For Elementary Streams

    Clock Source Select the clock source: internal or external. Ancillary data If the input stream of the decoder contains ancillary data, the IP-4c can forward them to the [DTE] outputs. GPIO tunneling Enable GPIO Tunneling for GPIO switch between encoder and decoder.
  • Page 27: Creating Input Source Profiles For Livewire

    This option is only available if the right EBU Tech 3326 is enabled. The IP-4c supports Audio IP streaming using SIP (Session Initiation Protocol). You can use an SIP connection for bidirectional data flows between encoder and decoder: either directly or via the [Data] interfaces or over a server (registrar).
  • Page 28: Creating Input Source Profiles For Icecast

    Enter a value for audio buffer. 6.1.9 Creating input source profiles for Icecast You can create an input source profile and use it for encoding and decoding. Input Source Description Source Interface Stream over IP using TCP (Icecast/Shoutcast) [Data] IP-4c User Manual...
  • Page 29: Creating Input Source Profiles For Radio

    Enter the frequency of the input signal. FM Mode Select the FM mode. Auto switches between stereo and mono depending on the signal quality. FM Deemphasis Select the deemphasis to reverse previously added emphasis on the signal. IP-4c User Manual...
  • Page 30: Creating Input Source Profiles For Internal Storage (File)

    ✓ You have created an input source profile. Continue with 6.3 Assigning input source and codec profile to an encoder. Parameters Name Assign a name to the configuration profile for better reference. Ancillary data source Select the source for ancillary data in the dropdown menu. IP-4c User Manual...
  • Page 31: Creating Codec Profiles

    Enable GPIO tunneling for GPIO switch between encoder and decoder. Assigning input source and codec profile to an encoder The IP-4c is equipped with parallel encoders that can operate at the same time. One input can be the source for several encoders.
  • Page 32: Setting Up Encoder Outputs

    Encoder settings The IP-4c can also operate as a transcoder and change the codec format of an input audio stream. For transcoding, assign the corresponding input stream to the encoder and configure the format of the output stream. This function is currently limited to PCM only.
  • Page 33: Setting Up An Srt Output

    Select the [data] interface for the output. Latency Define the time interval for the latency before the IP-4c starts to output the SRT stream. Encryption The type of AES encryption determines the length of the key (passphrase). AES-182 uses a 16-character passphrase (128 bit), AES-192 uses a 14-character (192 bit) and AES-256 uses a 32-character (256 bit) passphrase.
  • Page 34: Setting Up An Icecast Server Output

    Enable bust on connect and enter the number of burst frames to load the buffer and ensure error-free connection. Ancillary data To add ancillary serial data to the stream, activate the switch. GPIO tunneling Enable GPIO tunneling for GPIO switch between encoder and decoder. IP-4c User Manual...
  • Page 35: Setting Up A Dolby® Encoder

    • EBU: -23LKFS, -3.0dBTP, off. Typically used in Europe. Generating an AES67 stream To generate an AES67 stream: 1. Navigate to the page Codec. 2. Create a codec profile for Elementary Streams using exactly the following parameters: IP-4c User Manual...
  • Page 36: Configuring Ancillary Data

    9. In the tab Ancillary Output, assign sources to the ancillary data outputs. You can either select a specific ancillary data source or one of the decoder audio outputs. If one of the decoder audio outputs is selected, then the IP-4c outputs the ancillary data of the currently active main or backup source. 10. Click Save.
  • Page 37: Configuring The Ts Multiplexer

    Configuring the TS Multiplexer The IP-4c is able to output up to 8 multiplexed streams over IP at the same time. One multiplexed stream can contain up to 16 programs. To each program, you can add up to 16 payload contents. You can use the IP interfaces [Data] redundantly for the same stream content and the same destination or send different stream contents to the same or different destinations.
  • Page 38: Adding Sirc Data

    Enter the PID for SIRC data. SIRC Bitrate (reserved) Enter the bitrate to be reserved for SIRC data. SIRC UDP Data Receive Enter the port number of the UDP data port that receives the SIRC data. Port IP-4c User Manual...
  • Page 39: Setting Up Multiplex Outputs

    4. To configure the output, click Edit. ➢ A dialog window opens. 5. Configure the parameters. 6. Click Save. ✓ The IP-4c now outputs multiplexed streams. TS/IP output parameters This option is only available if the right TS Encoder is activated. Activation Enable this output stream.
  • Page 40: Generating An Hls Stream

    Generating an HLS stream This option is only available if the right HLS Connections is enabled. The IP-4c can encode the same signal multiple times in different qualities and create an HLS stream that automatically changes its audio quality depending on the circumstances.
  • Page 41 Use this URL to listen to the stream. Some web browsers need a plug-in to listen to the stream. Enable stream Activate the HLS stream. HLS encoder Activate the encoders that should feed into the HLS stream. Only the encoders that use the selected input source are listed in this block. IP-4c User Manual...
  • Page 42: Decoder Settings

    (main source – backup 1/2/3). You can enable the following switch criteria for input sources: No input data The IP-4c will switch to the next input source if no signal is available in the activated IP input [Data]. Packet jitter The IP-4c will switch to the next input source if the packet jitter exceeds the set value.
  • Page 43: Setting Up Dual Streaming

    7. Click Save. ✓ The IP-4c now automatically switches to the next good input source. For some switch criteria, you can set an alarm (see 10.1 Setting up alarms).
  • Page 44: Setting Up Stream4Sure

    This option is only available if the right Stream4Sure is enabled. Stream4Sure is a solution developed by 2wcom that allows the decoder to receive up to 4 IP streams of different coding and quality. The decoder can check the main stream for lost packets and precisely repair any lost samples by seamlessly copying them from the backup streams.
  • Page 45: Receiving And Decoding An Aes67 Stream

    This option is only available if the right Dolby decoder is enabled. You can set up a Dolby decoder to receive a Dolby Digital stream. The IP-4c reproduces the program audio according to the metadata parameters set by the program creator, and according to settings for speaker configuration and dynamic range that you chose.
  • Page 46 DRC Scale Factor Low Enter the factor for low-level signal boost compression scaling. DRC Scale Factor High Enter the factor for high-level signal cut compression scaling. IP-4c User Manual...
  • Page 47: Interface Settings

    Configuring input/output settings You can configure various settings for the input and output signals to ensure proper transmission and processing. The IP-4c can either provide only digital channels or reduce the number of channels to also provide analog channels (L/R).
  • Page 48: Setting The Critical Level Marker

    Interface settings Sample processing with enabled Sample Rate Converter: • The IP-4c transports the decoded audio samples (PCM) through the sample rate converter (SRC) to the output. • The sample rate converter generates the exact sampling rate for the output, which was configured in the web interface.
  • Page 49: Viewing The Gpi Status

    Interface settings Viewing the GPI status The IP-4c is equipped with 8 GPI contacts housed in the same 26-pole D-sub male connector as the GPOs. The inputs can be used for remote control (in combination with remote control software). NOTICE Risk of equipment damage! ➢...
  • Page 50: Configuring Gpo Settings

    Interface settings Configuring GPO settings The IP-4c features 8 GPOs: 7 SPST relays (form A) and 1 SPDT relay (form C). You can use the relays for alarms of the monitoring function. For more information, see 10.1 Setting up alarms.
  • Page 51: Audio Bypass Relay

    When the power is available again and the device boots up, the audio bypass relay will switch back to normal mode. If the IP-4c boots up incorrectly after voltage recovery, the audio bypass relay may not switch back. To switch the audio bypass relay back to normal mode, restart the device.
  • Page 52: Defining The Use Of The Aux Interfaces

    3. In the block AUX 2 (Output), enable the ASI output. 4. In the dropdown menu Output signal, assign to each ASI output one TS Multiplex that is to be sent over ASI output. 5. Click Save. ✓ The IP-4c now uses the AUX interfaces as configured. IP-4c User Manual...
  • Page 53: Audio Over Ip Settings

    3. Navigate to the page SIP. 4. In the field Port: Enter the local SIP port number for the IP-4c. Enter "0" for a direct SIP connection. 5. In the field Call acceptance mode per audio channel: Select a mode for the case that more than one SIP account is assigned to one of the four possible audio channel input priorities (Main –...
  • Page 54: Establishing Connections Via Sip Dial

    Encoder/Decoder Profile Select the codec profile in the dropdown menu. To select different profiles for encoder and decoder, click on the arrow next to the field to expand the menu. Encoder Profile defines the audio format that the IP-4c (encoder) sends. Decoder Profile defines the audio format that the external encoder device sends.
  • Page 55: Setting Up Sap

    Using an external clock source You can synchronize the IP-4c with an external clock. You can configure 1 main and up to 2 backup clocks. To synchronize the IP-4c with an external clock: 1. Navigate to the page External Clock.
  • Page 56: Configuring Livewire Settings

    Live Listening enables you to listen "live" to any of the audio input sources as well as the audio outputs directly over the IP-4c web interface. The IP-4c is equipped with an adjustable bit rate encoder that IP-4c User Manual...
  • Page 57 5. In the banner, select an available audio source from the dropdown menu Live Source. 6. To change the playback volume, click the green volume levels. 7. To start streaming, click the play button. ✓ The IP-4c now plays the audio over the web interface. Parameters Port Enter the port number for streaming.
  • Page 58: System Settings

    GPO switch. The corresponding GPO must be activated for the source “Alarm” (see .6 Configuring GPO settings). 10.2 Entering device information For better identification of the IP-4c, you can enter device-specific data. 1. Navigate to the page Global. 2. Configure the parameters in the block System info.
  • Page 59: Setting Up Session Timeout

    ➢ The dialog window Firmware Update opens. 3. Click Yes, update now. The update may take a while. Do not interrupt this process. Since the device reboots during this process, you will be logged out. ✓ The firmware is now updated. IP-4c User Manual...
  • Page 60: Setting Up Rights

    10.7 Setting up rights Some functions of the IP-4c are optional. To use these functions, you must activate additional rights by uploading a rights file. To receive rights files, please contact your 2wcom sales representative.
  • Page 61: Uploading And Activating Settings From A File

    ✓ After the restart of the device, the new settings are active. 10.11 Generating and downloading a diagnostic report In case of any problems or failures, you can generate and download a diagnostic report to send to 2wcom. To generate and download a diagnostic report: 1.
  • Page 62: Rebooting The Device

    10.15 Accessing the recovery mode via reset pin hole If you cannot access the IP-4c via the web interface, you can reboot the device using the reset pin hole. You can also use the reset pin hole to access the recovery mode in which you can flash the device or restore factory settings.
  • Page 63: Setting The Time And Date

    You can configure the access to certain web interface pages for the manager and guest accounts. Prerequisite: You are logged in as an admin. To adapt the access for manager and guest accounts each individual IP-4c menu: 1. Navigate to the page User.
  • Page 64: Status Information

    11 Status information 11.1 Status LEDs The IP-4c is equipped with 4 status LEDs on the banner of the web interface that display the status of the inputs, outputs, power supply and alarms. The following table displays the meaning of each LED:...
  • Page 65: General Overview

    Status information 11.2 General overview The page Overview gives you general information on the status of your IP-4c. The appearance of this page might differ depending on the activated rights, built-in modules and settings. The audio levels of the inputs and outputs are displayed in the left block. To change the threshold above which the bar turns orange, see 8.3 Setting the critical level marker.
  • Page 66 Overview. The tab External Clock gives quick status information on the external clock. This block shows the active clock source and the configured backup sources as well as their status information. For more information on the NTP servers, see 11.6 NTP Status. IP-4c User Manual...
  • Page 67: Device Status

    System Information The page Global gives specific information on the device, such as the uptime and time of the last boot, serial number, activated rights and software version. The current version of your IP-4c is the App Version. 11.3 Device status The page Device gives information on the current status of the hardware.
  • Page 68: Sirc Data Status

    Navigate to the page NTP Status to view the status of the NTP servers used for time synchronization. The first block gives information on the quality of the current synchronization. The IP-4c always uses the best available source. The quality status of the current NTP server synchronization is displayed via a color- coded bar: •...
  • Page 69: Log

    11.7 Log The IP-4c records all important system events, such as restart and error messages in a log. You can view the log, sort the entries, search for a specific entry, save the list as a log file, and clear the log.
  • Page 70: Further Information

    Use the following table to self-check common error sources prior to contacting our support. Report failures by email to support@2wcom.com. For a support request to 2wcom, please have the serial number of the device ready. You can find the serial number of your device on the page Global and on the sticker on the rear side of the device: “S/N xxx.xxxxxx”.
  • Page 71 Technical details 13 Technical details IP-4c User Manual...
  • Page 72 Technical details IP-4c User Manual...

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