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Automatic Products 310 Operating & Service Manual

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AUTOMATIC PRODUCTS international, ltd.
OPERATING SYSTEM &
SERVICE MANUAL
MODEL 310 CONTROL MODULE
MODEL 320 MERCHANDISER
P
D
N
LEASE
O
OT
R
M
EMOVE
ANUAL
M
FROM
ACHINE
75 WEST PLATO BOULEVARD • ST. PAUL, MINNESOTA 55107-2095
APi 320 V4.59

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  • Page 1 AUTOMATIC PRODUCTS international, ltd. OPERATING SYSTEM & SERVICE MANUAL MODEL 310 CONTROL MODULE MODEL 320 MERCHANDISER LEASE EMOVE ANUAL FROM ACHINE 75 WEST PLATO BOULEVARD • ST. PAUL, MINNESOTA 55107-2095 APi 320 V4.59...
  • Page 2 general index Table of Contents Sections 1 & 2 Section 3 Quick Set Up Guide Table of Contents Section 4 Advance Set Up and Operations Guide Section 5 Parts Section 6 Trouble Shooting...

  • Page 3: Table Of Contents

    Should you have questions pertaining to this manual or the vendor, please contact your APi distributor or write directly to: Technical Service Dept. Automatic Products int. ltd. 75 West Plato Blvd. St. Paul, MN. 55107 USA 651-224-4391 651-602-3558 (fax) ©1999 Automatic Products international, ltd...

  • Page 4: Warranty

    WARRANTY Automatic Products international ltd. (APi) expressly warrants these automatic merchandisers (the "Unit"), manufactured by it, to be free under normal use and service from defects in material or workmanship for a period of two (2) years from the date of delivery of this Unit to the original purchaser. This warranty extends only to the original purchaser of the Unit.The exclusive remedy for this warranty is limited to the repair or...

  • Page 5: Introduction

    introduction The APi 120/320 features the MasterVend Control System and MasterMenu system which provide a user friendly menu to setup and configure the machine. The simple operation and built in flexibility of this system allows each user to customize the menu system to their preference . The system can be configured to display service and operational mode messages in any of six different languages and support up to 110 selections.

  • Page 6: Standard Features

    ACCEPTABLE AMBIENT OPERATING TEMPERATURE Global pricing by machine or by shelf. ■ RANGE Extensive discounting capabilities. ■ All equipment manufactured by Automatic Products Shutdown capabilities. ■ intl. Ltd. is designed to work properly in a temperature Combo vends. ■ range of 10˚C to 38˚C (50˚F to 100˚F) in still air (75% R.H.

  • Page 7: Unpacking

    unpacking The APi 320 Series is assembled and packed so that a 8. Air Deflector: Remove the air deflector from the minimum amount of time is necessary for preparation to delivery bin. Loosen to four screws holding the screen install it on location. The following steps are on the back of the machine, place the slotted holes in recommended to insure correct unpacking.

  • Page 8: Installation

    installation Leveling the Machine on location is important for the machine to function properly. The four leveling screws in the legs are the means of leveling the machine. After positioning the machine, level machine in front to rear and right to left directions. After leveling, turn front right (lock For Health reasons it should be noted that cold side) leveling screw in about one-half turn to drop this (refrigerated) or frozen vending machines are designed...
  • Page 9 installation IMPORTANT: Product must not be forced into the spiral Lock Product Shelves. After all the product has been spaces but should fit freely. If the product is too tight, use loaded be sure all shelves are returned to their vend a larger pitch spiral.
  • Page 10 CAN CAUSE PERSONAL INJURY. USE 2 PEOPLE WHEN ATTACHING 310 CONTROL MODULE TO 320 MACHINE. ONLY INSTALL THE 310 MODULE TO A NOTICE 320 FOOD MACHINE. COMMUNICATION CABLE INLET COMMUNICATION CABLE FROM THE 320 FOOD MACHINE TO A 120 SERIES SNACK MACHINE OR 310 CONTROL MODULE.

  • Page 11: Optional Equipment

    A Lexan window is available as a direct replacement for MasterMenu Online is a software program that allows you the outside tempered glass. to set up any 310 Control Module or 20 Series machine on your personal computer (PC).This information can then MasterMenu Online Software...

  • Page 12: Components

    Main Product Shelves: DEX/UCS There are a maximum of five main product shelves per The APi 310 supports DEX/UCS Communications machine. Each selection has its own motor mounted to Protocol - NAMA Vending Industry Data Retrieval the back of the shelf. Every shelf has its own harness and Standard.The machine will automatically recognize the...

  • Page 13: Printer Support

    components DEX/UCS Printer Support The APi 120 supports DEX/UCS Communications The machine is able to print to a 40 character wide printer Protocol - NAMA Vending Industry Data Retrieval connected to the serial port.The communication is as Standard. The machine will automatically recognize the specified by the user in the Printer Setup Menu .The DEX/UCS device when it is plugged into the control board machine uses only standard printer control codes to...

  • Page 14: Temperature Monitoring

    components Health Monitoring Temperature Monitoring The APi 120 and/or Control module allow for accurate To display the temperature of all food and/or frozen monitoring of all refrigerated and/or frozen cabinets in the cabinets in an installation depress and hold the “C” (for installation.This also allows for shutdown of each cabinet temperatures to be displayed in Celsius) or “0”...

  • Page 15: Defrost Processing

    components 75 minutes after the door is closed in a Frozen cabinet or Defrost Processing 45 minutes after the door is closed in a Food cabinet. If the cabinet is a Food cabinet and the compressor has not The refrigeration units in the 320 cabinets are defrosted yet reached Pull down, the Defrost cycle will be delayed by the refrigeration control system at regularly scheduled until it reaches Pull down.

  • Page 16: Vend Motors

    components Vend Motors The vend motors used in the APi 320 machines have been specifically developed to operate with the APi MasterVend™ Control System and are different physically from previous motors. The motors are color coded, but one primary difference that distinguishes the new motors from previous motors is the presence of an eight sided star at the drive hub of the motor.
  • Page 17 components SHELF WIRING DIAGRAM Selection Wire Number Shelf Common Number Each motor requires two wires to operate correctly. These wires are: shelf common, and selection. Each selection on a shelf has the same common shelf wire - all shelf harness use the wire #12 as a shelf common.This corresponds to the selected shelf wire in the cabinet harness.

  • Page 18: Selection System

    components Selection System The selection system used with the MasterVend™ Control System is different from all previous alpha-numeric systems we have manufactured.The eleven digit selection panel (see figure 2.2) is located on the front control bezel and consists of the numbers 0 through 9 and the letter C, which is defined as a clear button.The selection system used with the MasterVend™...

  • Page 19: Mastermenu Keypad

    components MasterMenu™ Keypad The MasterMenu™ keypad (pictured below) is located on the front of swing out panel directly below the selection keypad. The MasterMenu™ keypad is only active when the door is open, so even in the event of vandalism to the control bezel, no access to the control functions is permitted.The MasterMenu™...

  • Page 20: Logicenter Board

    157, and Cabinet 2 will contain the selections 210 through 257.All machines are shipped with this jumper installed on CAB1.This jumper should be changed only if you are connecting a second cabinet to a 310 Control Module or a 120 Snack.
  • Page 21 quick set up reference - electronics Open Control module door Open swing panel SET MOTOR PAIRS Depress and hold down the key while pressing F 1 on the MasterMenu keypad. The display will indicate Motor Pairs, press e . Use the < and > keys to move between selection and pair state. Use the + and - key to change the paired state of the motor.

  • Page 22: Food Driver Board

    157, and Cabinet 2 will contain the selections 210 through 257.AII machines are shipped with this jumper installed on CAB 1.This jumper should be changed only if you are connecting a second cabinet to a 310 Control Module or a 120 Snack.
  • Page 23 table of contents TABLE OF CONTENTS Operating System ................4.01 Operational Mode .
  • Page 24 table of contents continued Time Functions Menu Items ..............4.16 Setting Discount Time of Day and Day of Week Menu .

  • Page 25: Operating System

    operating system Introduction The APi MasterMenu™ system is user friendly and provides a common look and feel across all menu items. The system allows the user to move freely through the menus and provides ease of insertion, modification, and deletion of operational parameters and data.

  • Page 26: Mastermenu™ System

    mastermenu™ system The MasterMenu™ System provides a set of text based Service Menus which allows interface to all functions of the machine. Menus appearing at the upper most level of the menu system are referred to as Menu Headings. Menus appearing under the Menu Headings are referred to as Menu Items.

  • Page 27: Quick Reference Directory For Mastermenu

    quick reference directory for mastermenu™ The following is a quick reference for the keys on the MasterMenu™ keypad, for a detailed list see page 2.05 of the components section. Used to enter the character “*”. The four coin payout buttons may also be used to enter pricing information while assigning prices. Used for exiting the current menu without making any changes.

  • Page 28: Mis Menu

    mis menu heading The MIS Menu heading contains all the MIS (accounting) information collected by the machine. Pressing ENTER when the display indicates MIS will cause the display to be updated with View Historical MIS. Use the < or > arrow keys to scroll through the following menu items: View Historical MIS View Interval MIS Transmit MIS Data...
  • Page 29 mis menu heading Display Transmit MIS Data Press ENTER Transmit to Dex Use the > to printer or Press ENTER to Transmit to Dex (Dex transfer is automatic on connection of dex device on software version 3.50 or higher) See table 4.2 for a list of MIS Data transferred and Dex definitions.
  • Page 30 mis menu heading Table 4.3 Below are the definitions for the MIS information downloaded to a printer. S - indicates short list F - indicates full list and includes everything in the shortlist Field Size Definition Field Size Definition ID101 LCB Serial Number EA101 Door Opening, Tower/Snack Header...

  • Page 31: Clear Mis Data Menu

    mis menu heading Display Clear MIS Data - N Pressing the + key to toggle the N (no) to Y (yes) then press ENTER will reset the interval MIS data. It will also increase the MIS reset field by 1 reset each time a reset is done. Tube Fill Allows you to fill the coin mech and the logic board will count the money as it goes in and continually track the coin mech inventory.
  • Page 32 setup menu heading The Setup Menu heading contains all the Setup Menu Items in the machine. Pressing ENTER when the display indicates Setup will cause the display to be updated with Bill Escrow. Use the < or > arrow keys to scroll through the following menu items: Bill Escrow Free Vend Winner Vend Multiple Vend Force Vend Combo Vend Max Payout Set Payout Type...
  • Page 33 setup menu heading Max Payout - N Use the + or – key to change between N (no) and Y (yes). Press ENTER to commit to any changes. Max Payout - 01.00 When to choose Y the display will show the maximum amount of money to be paid back after a vend.
  • Page 34 configuration menu heading The Configuration Menu heading contains all the Configuration Menu Items in the machine. Pressing ENTER when the display indicates Configuration will cause the display to be updated with Motor Pairs. Use the < or > arrow keys to scroll through the following menu items: Motor Pa i rs Configure Load Set Te m p e r a t u r e...

  • Page 35: Tube Fill Menu

    configuration menu heading Set Function Keys Allows you to change the function keys F1-F7 or F1-*F7 to any of 30 pre defined function keys. Press ENTER and the display will prompt: F1 - MIS Use the < or > to move the between the function key and the Menu Item. Use the + or –...

  • Page 36: Set Spiral Count Menu

    configuration menu heading Set Spiral Count- N This menu allows you program the number of spaces in each spiral.When a selection has vended all the product out of and individual spiral the machine will prompt make another selection and will beep 6 times. When the Set Spiral count is enabled and the door is opened to service the machine the display will prompt "Stock Machine N?", to reset the spiral count toggle the N to Y and press ENTER.

  • Page 37: Speech Synthesis Menu

    configuration menu heading Set Defrost Allows you to customize target defrost time for cabinets 1 and 2. It is not necessary to set this menu it is a target defrost time only. Press ENTER ant the display will prompt: Cab 1 00:00 at 6hrs Press the + or –...

  • Page 38: Clear Errors Menu

    diagnostic menu heading The Diagnostic Menu heading contains all the self-diagnostic capabilities of the machine. Pressing ENTER when the display indicates Diagnostics will cause the display to be updated with View Errors. Use the < or > arrow keys to scroll through the following menu items: View Errors Clear Errors Test Vend...

  • Page 39: Password Prompt Menu

    security menu heading Pressing ENTER when the display indicates Security will cause the display to be updated with Machine ID. Use the < or > arrow keys to scroll through the following menu items: Machine ID Serial Number Password Definition Password Prompt Set Security Levels Set Product Codes...
  • Page 40 time functions menu heading The Time Functions Menu Heading contains all the programmable time functions in the machine. Pressing ENTER when the display indicates Time function will cause the display to be updated with Set Discount Times. Use the < or > arrow keys to scroll through the following menu items: Set Discount Times Set Discount Options Set Time / Date Set Shutdown Times Set Shutdown Options...
  • Page 41 time functions menu heading Set Time/Date Press Enter to set the time and date. The Display will prompt. 13:10 18,Jan, 00 13:10 (1:10 PM) is the current time, all times are in military time. 18, Jan, 00 is the 18th day of January 2000. The <...
  • Page 42 price menu heading The Price Menu Heading contains all the pricing functions in the machine. Pressing ENTER when the display indicates Price will cause the display to be updated with Price Assignment. Use the < or > arrow keys to scroll through the following menu items: Price Assignment Check Prices Pressing ENTER when any of the above items are on the display will give you access to that Menu Item.
  • Page 43 display menu heading The Display Menu Heading provides access to all the Display Menu Items in the machine. Pressing ENTER when the display indicates Display will cause the display to be updated with Set Menu Order. Use the < or > arrow keys to scroll through the following menu items: Set Menu Order Alt Language Set User Messages...
  • Page 44 display menu heading SET OUT OF SERVICE This menu allows you to set an out of service message. The out of service message is added on to the end of the machines out of service message. Press ENTER and the display will go blank with a flashing cursor. Use the + or –...
  • Page 45 section 5 - parts This Page Intentionally Left Blank.
  • Page 46 310 / control module cabinet 5.01...
  • Page 47 Line Cord, 230 V, Australia. 660505-8 Line Cord, 230 V, Israel. 660505-9 Line Cord, 230 V, UK. 201422-1 Blocking Plate. 276-8R6 8-32 X 3/8, Pan Head, Self Tap. Junction Box (See Page 8) 202553 Cash Box Stop. 660146-14 Base Kit (310) Not Shown. 5.02...
  • Page 48 310 / control module door 5.03...
  • Page 49 310 / control module door Item Item Part No. Description Part No. Description 660657 Swing Panel Complete, For.Detailed Parts See Page 5.6. 600718 Door Weld Only, Square, With Trim, Specify Color. 600718-1 Hole in door for 3 payment system. 600800 Door Weld Only, No Trim (Euro), Specify Color.
  • Page 50 310 / swing panel 5.05...
  • Page 51 310 / swing panel Item Item Part No. Description Part No. Description 660657 Swing Panel Assembly Complete - Black. 440289 Coin Return Buttons - Dark Gray. 660657-1 Swing Panel Assembly Complete - Lt Gray. 440289-2 Coin Return Buttons - Milled, Card Only 660657-2 Swing Panel Assembly Complete - Dark Gray.
  • Page 52 310 / board and power box assembly 5.07...
  • Page 53 310 / board and power assembly Item Item Part No. Description Part No. Description 660658 Power Box Complete, 117 V, See Page 9 For Detailed Parts Breakdown. 660668 Power Box Complete, 230 V, See Page 5.10 For Detailed Parts Breakdown.
  • Page 54 310 / power supply box 5.09...
  • Page 55 310 / power supply box Item Item Part No. Description Part No. Description 660658 Junction Box Complete 117V 660668 Junction Box Complete 230V 202766 Junction Box, Weld Assembly 380241 Circuit Breaker, 3 Amp 380243 Switch, Rocker Miniature 680627 Junction Box Harness 117V...
  • Page 56 320 / inside door 5.11...
  • Page 57 320 / inside door Item Item Part No. Description Part No. Description 600715 Door Weldment Only, Square. 202618 Striker Plate, Logic Level Door Switch. 600715- 1 Door Weldment Only, Euro. 660618 Striker, Power Interlock Switch. 16000087 Door Weldment Only, Odyssey 460041 1/4 X 1/4 Gasket, Foam.
  • Page 58 320 / thermal window 5.13...
  • Page 59 320 / thermal window Item Item Part No. Description Part No. Description 17500006 Thermal Window Assy. Complete 117V. 1750000-01 Thermal Window Assy. Complete 230V. 210-8R8 #8 x 1/2 PH TR/Nibs HD ZN & Wax (A) 2178R10 8 x 5/8 PH Pan HD Type B ZN & WA 440429 Extrusion - Window Retainer 440429-1...
  • Page 60 320 / delivery bin assembly 5.15...
  • Page 61 320 / delivery bin assembly Item Item Part No. Description Part No. Description 660592 Delivery Bin Complete 660592-2 Odyssey Delivery Bin Complete 600726 Delivery Bin Weldment. 438-8 8-32 Kep Nut 17500023 Bin End Plate Assembl y, Complete, Hinge Side. 640206 Bin End Plate, Hinge Side 17500023-01 Bin End Plate Assembly, Complete, Lock Side.
  • Page 62 320 / inside cabinet 25, 26 5.17...
  • Page 63 320 / inside cabinet Item Item Part No. Description Part No. Description 660620 Foamed Cabinet Assembly, Specify Color 660654 Cabinet Back Harness. 202748 Bracket Only. 360230 Line Cord, 120V, Domestic. 680501 Line Cord, 230V, Europe. 380275 Line Cord, 230V, Australia. 680544 Line Cord, 230V, Israel.
  • Page 64 320 / baffle door assembly 5.19...
  • Page 65 320 / baffle door assembly Item Item Part No. Description Part No. Description 660597 Baffle Door Assembly Complete. 600732 Baffle Door Weldment. 440427 Baffle Door Front. Nut, Order Item 11. Link Arm, Order Item 11. 420350 Sliding Door Insulation. 210-8R6 #8 X 3/8 Screw, Truss Head.
  • Page 66 320 / baffle motor assembly 5.21...
  • Page 67 320 / baffle motor assembly Item Item Part No. Description Part No. Description 380078 Cable Tie 276-8R6 8-32 X 3/8 Screw, Pan Head. 660596 Track Support Assembly Complete, Hinge Side. Includes Item 4. 440424 Track Only, Hinge Side, Baffle Door. 202520 Track Mounting Bracket, Hinge Side.
  • Page 68 320 / refrigeration assembly and components 5.23...
  • Page 69 320 / refrigeration assembly and components Item Item Part No. Description Part No. Description 16600089 Cooler Assembly Complete, 117 V 16700008 Compressor Only Complete with Start Components 16700008-01 Compressor Only 16600089-01 Cooler Assembly Complete, 230 V 16700011 Compressor Only, Complete 230 V with Start Components 16700011-01 Compressor Only 230V 16400031...
  • Page 70 320 / junction box - mounted on refrigeration unit 5.25...
  • Page 71 320 / junction box - mounted on refrigeration unit Item Item Part No. Description Part No. Description 6 6 0 6 7 1 Junction Box Complete with Food Dri ver Board. 360273 FDB, Flash Memory (Indicate Version Number) 750206 Junction Box Complete without Food 380263 Tool, Interlock Switch (Dogbone) (Not Shown).
  • Page 72 320 / junction box - side wall mount 5.27...
  • Page 73 320 / junction box - side wall mount Item Item Part No. Description Part No. Description 660722 Junction Box Complete with Food Dri ver Board. 660723 Junction Box Complete without Food Driver Board. 660724 230 Vac Junction Box Complete w/Food Driver Board Export 660725 230 Vac Junction Box without Driver Board...
  • Page 74 320 / 8 select spiral shelf 5.29...
  • Page 75 320 / 8 select spiral shelf Item Item Part No. Description Part No. Description Shelf Assembly Complete, Less Spirals Spiral Kits 660669 8 Select, 8 Motors 750199 320R Kit Includes 660669-1 6 Select, 8 Motors 2 - 1.064”Product Riser 660669-2 5 Select, 7 Motors 1 - 2.399”...
  • Page 76 320 / conveyor shelf 5.31...
  • Page 77 320 / conveyor shelf Item Item Part No. Description Part No. Description 660659 Conveyor Module Complete, See Detail Drawing, Page 32. 660653 Conveyor ShelfHarness Complete. 680625 Conveyor Shelf Harness, Less Bracket. 600790 Bracket Only. 360237 Conveyor Motor. 202479 Filler Narrow. 202480 Filler Wide.
  • Page 78 320 / conveyor module 5.33...
  • Page 79 320 / conveyor module Item Item Part No. Description Part No. Description 660659 Conveyor Module Complete. 440421 Belt Link. 380311 Switch, Motor. 440419 Roller, Back. 440420 Drive Sprocket. 440418 Belt Divider. 440417 Miter Gear. 440416 Switch Actuator. 400195 Spring, Back Rollers. 300215 Roller Shaft, Back.
  • Page 80 310 / trim Top Trim or Trim Insert Trim Outside Vertical Trim Lower Horizontal Bottom Trim 5.35...
  • Page 81 310 / trim 310 Trim Top Trim Part # Length Silver, use with insert 340042-17 2 3/4 x 8.769 Black, use with insert 340044-24 2 3/4 x 8.769 Black, use with insert 340042-19 1.798 x 8.769 Br Silver, use with insert...
  • Page 82 310 panels Top Insert Upper Panel Lower Panel 5.37...
  • Page 83 310 panels 310 PANELS Lower Panel Part # Dimensions Presidential Walnut 202530 9.109 x 10.468 Presidential Walnut 202530-1 9.109 x 10.906 Black Hide 202530-3 9.109 x 10.906 Black Pika 202530-8 9.109 x 10.468 Black Pika 202530-9 9.109 x 10.906 Slate 202530-7 9.109 x 10.906...
  • Page 84 320 trim Top Trim Trim Outside Vertical Window Trim Vertical Window Trim Horizontal Bottom Trim 5.39...
  • Page 85 320 / trim 320 Trim Top Trim Part # Dimensions Silver, use with insert 340042-16 2 3/4 x 35.937 Black, use with insert 340042-18 2 3/4 x 35.937 Black, use with insert 340044-9 1 7/8 x 26.721 Br Silver, use with insert 340044-23 1 7/8 x 35.937 Silver, use with insert...
  • Page 86 320 panels Top Panel Right Side Left Side Vertical Panel Vertical Panel Delivery Tray Panel Lower Panel 5.41...
  • Page 87 320 panels 320 PANELS Lower Panel Part # Dimensions Presidential Walnut 200296-60 x 10.437 x 36.203 Black Hide 200296-67 10.437 x 36.203 Black Hide 200296-58 10.437 x 37.187 Black Pika 200296-62 10.437 x 36.203 Slate 200296-66 10.437 x 36.203 Dove Grey 200296-61 10.437 x 36.203 Bison Black...
  • Page 88 320 panels 320 PANELS Left Side Vertical Panel Part # Dimensions Presidential Walnut 202533-5 4.547 x 53.875 Presidential Walnut 202533-10 4.547 x 51.218 Black Hide 202533-4 4.547 x 53.875 Sterling Royce 202533 4.547 x 65 41/64 Sterling Royce 202533-13 4.547 x 51.218 Paint 202533-1 4.547 x 51 41/64...
  • Page 89 trouble shooting chart 6.01...
  • Page 90 trouble shooting chart 6.02...
  • Page 91 trouble shooting chart 6.03...
  • Page 92 MasterMenu Keypad pinouts MasterMenu Plug Orientation Control Board Installation Instructions (For Lcb part’s 360251 & 360274) CAUTION THE FOLLOWING PROCEDURE REQUIRES THAT PROPER ANTI STATIC PRECAUTIONS ARE TAKEN OR DAMAGE TO THE BOARD MAY RESULT. When installing this board into any machine it is necessary that the board be reset to factory defaults. Instructions to reset the board are as follows: Install the board into the machine and reconnect all the harnesses and power up the machine.
  • Page 93 DIRECTIONS FOR INSTALLING SOFTWARE UPGRADE IN APi120 Turn off power to the Control Module and the Food Cabinet Wait 5 minutes for the large capacitor to discharge befo r e working on the board. Identify and separate the three chips b e fore beginning any wo rk .
  • Page 94 electrical connections 6.06...
  • Page 95 electrical connections P7 Default Refrigeration Jumper HI – Refrigerated LO = Frozen 6.07...
  • Page 96 notes...

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