Table of Contents
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Thank you!
Thank you for choosing CallHarbor! This guide will walk you through how to utilize your new
Yealink T54W. If you ever have any questions not answered by this guide, always feel free to
reach out to our support team.
Phone Support
If you are having an emergency please utilize phone
support. Emergency support is available 24x7x365.
Live Chat
Opening live chats while logged into your CallHarbor
account is preferred and will provide the fastest support.
Email / Ticketing
This is the preferred method of communication, a ticket will
automatically be created when you email in.
Yealink T54W Button Guide
Yealink T54W User Guide
Updated: 07/21/2022
Toll-Free:
833-363-VOIP
Toll:
313-263-3663
https://callharbor.com
https://control.callharbor.com
support@callharbor.com
https://support.callharbor.com
Page 1
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Table of Contents
Summary of Contents for CallHarbor Yealink T54W
- Page 1 Thank you! Thank you for choosing CallHarbor! This guide will walk you through how to utilize your new Yealink T54W. If you ever have any questions not answered by this guide, always feel free to reach out to our support team.
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Page 2: Table Of Contents
Yealink T54W User Guide Updated: 07/21/2022 Table of Contents Call handling Answering a call Placing a call Ending a call Placing a call on hold Muting a call Redialing Initiating a conference call Transferring Calls Performing a blind (non assisted) transfer... -
Page 3: Call Handling
Yealink T54W User Guide Updated: 07/21/2022 Call handling Answering a call There are multiple ways to answer a call. Here are the options; Option 1: Pick up handset Option 2: Press the ‘Speakerphone’ button Option 3: Press the ‘Answer’ context button... -
Page 4: Ending A Call
Yealink T54W User Guide Updated: 07/21/2022 Ending a call There are multiple ways to end a call. Here are the options; Option 1: Hang up the handset Option 2: Press the ‘Speakerphone’ button Option 3: Press the ‘End Call’ context button Placing a call on hold To place an active call on hold you can either press the ‘Hold’... -
Page 5: Redialing
Yealink T54W User Guide Updated: 07/21/2022 Redialing To redial your previously dialed number, press the dedicated redial button. To redial your most recent call just press the dedicated redial button again. If you would like to call back another caller, simply scroll to the number you would like to call, and press redial again. -
Page 6: Transferring Calls
Yealink T54W User Guide Updated: 07/21/2022 Transferring Calls Performing a blind (non assisted) transfer With this style of transfer, the call will be sent to the target user without you having the ability to first talk to the target user. This is the typical style of transfer that is utilized. -
Page 7: Performing An Assisted Transfer
Yealink T54W User Guide Updated: 07/21/2022 Performing an assisted transfer With this style of transfer, you will have a chance to talk to the transfer target before sending the phone call. To perform an assisted transfer, while in a call press the ‘Transfer’ context button, dial the number or extension of your transfer target, then press the ‘Call’... -
Page 8: Accessing Your Contacts Directory
Yealink T54W User Guide Updated: 07/21/2022 Accessing your contacts directory To access the Directory, press the Directory context button. From here select Remote Directory. This directory is automatically populated with your coworkers extension numbers and names. Configuring call forwarding To configure call forwarding, press the Menu context button, and then navigate to features. -
Page 9: Do Not Disturb
Yealink T54W User Guide Updated: 07/21/2022 Do not disturb To enable Do not disturb, press the dedicated Do not disturb button. This will stop the phone from ringing and send all calls to your forward if unanswered rule (by default, this is your voicemail box). -
Page 10: Intercoming Another Extension
Manager portal training is available through our knowledge-base at https://help.callharbor.com To login to our manager portal you must go to https://control.callharbor.com login with your existing credentials. If you do not have credentials please reach out to either your phone system administrator or CallHarbor support. Page 10... -
Page 11: Administrative Functions & Troubleshooting
Administrative functions & troubleshooting Please only perform these functions when asked by your phone administrator or CallHarbor support. Factory resetting your phone may result in your phone no longer functioning if it is unable to redownload its configuration. Connecting phone to Wi-Fi Navigate to Menu >...