Hifiman Limited Warranty - HiFiMAN Susvara Owner's Manual

SUSVARA Owner's Guide

HIFIMAN Limited Warranty

HIFIMAN warrants this product to be free of defects in material or
workmanship for a period of three years from the date of original retail
purchase. If your product is found to be defective during the warranty
period, HIFIMAN will, at its sole option, either repair the product or
replace the product with a new or factory reconditioned or
substantially equivalent model. This limited warranty does not apply
to any defects attributable to damage beyond the reasonable control
of HIFIMAN including
misapplication or modifications performed by anyone other than
HIFIMAN.
If your product is under warranty and problem appears, please
contact HIFIMAN customer service or your authorised dealer. If
necessary, and at our discretion, we will provide a warranty repair or
replacement of your product.
Caution: do not disassemble or modify the product in any way.
Tampering with or modifying your HIFIMAN product will void its
warranty.
This Limited Warranty does not apply to:
1. Defective or discolored parts if the damages are caused by fluids,
dirt or improper use.
2. Damage caused by misuse with another product.
3. Use of the product for other than its normal intended use, including,
without limitation, failure to use the product in accordance with the
supplied "Owner's Guide"
4. Damage caused by accident, abuse, neglect or misuse.
5. If you do not have a valid dated receipt showing proof of purchase.
damage caused by abuse, misuse,
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6. Damage caused by services/repairs or other modifications to the
system carried out by anyone other than HIFIMAN or an authorised
HIFIMAN distributor or dealer.
7. Damage caused by self-repair or if the unit has been disassembled
or modified in any way. HIFIMAN greatly desires your satisfaction and
will do everything reasonable to achieve that. If you have any
questions or concerns with your product, simply contact your
authorised dealer or HIFIMAN directly (if purchased from us) and
explain the issue in detail. Should a return be required, a RA# will be
issued. Return shipping to HIFIMAN or authorized service facility will
be at the owner's expense.
The warranty applies to the first purchaser and is not transferable.
Should you need warranty service please contact your authorized
HIFIMAN dealer. Or email us directly at customerservice@HIFIMAN.com
SUSVARA Owner's Guide