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• Excessive amount of detergent is used.
>>> Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
Washing performance is poor: Stains
persist or the laundry is not whitened.
(**)
• Insufficient amount of detergent is used.
>>> Use the recommended amount of
detergent appropriate for water hardness
and the laundry.
• Excessive laundry is loaded in. >>> Do
not load the product in excess. Load with
amounts recommended in the "Pro-
gramme and consumption table".
• Wrong programme and temperature were
selected. >>> Select the proper pro-
gramme and temperature for the laundry
to be washed.
• Wrong type of detergent is used. >>>
Use original detergent appropriate for the
product.
• Excessive amount of detergent is used.
>>> Put the detergent in the correct com-
partment. Do not mix the bleaching agent
and the detergent with each other.
Washing performance is poor: Oily
stains appeared on the laundry. (**)
• Regular drum cleaning is not applied.
>>> Clean the drum regularly. For this
procedure, see Cleaning the Loading
Door and the Drum [} 31]
Washing performance is poor: Clothes
smell unpleasantly. (**)
• Odours and bacteria layers are formed
on the drum as a result of continuous
washing at lower temperatures and/or in
short programmes. >>> Leave the deter-
gent drawer as well as the loading door
of the product ajar after each washing.
Thus, a humid environment favourable
for bacteria cannot occur in the machine
Colour of the clothes faded. (**)
• Excessive laundry was loaded in. >>> Do
not load the product in excess.
• Detergent in use is damp. >>> Keep de-
tergents closed in an environment free of
humidity and do not expose them to ex-
cessive temperatures.
• A higher temperature was selected. >>>
Select the proper programme and tem-
perature according to the type and soiling
degree of the laundry.
Washing machine does not rinse well.
• The amount, brand and storage condi-
tions of the detergent used are inappro-
priate. >>> Use a detergent appropriate
for the washing machine and your laun-
dry. Keep detergents closed in an envir-
onment free of humidity and do not ex-
pose them to excessive temperatures.
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing or
softener step. Put the detergent in the
correct compartment.
• Pump filter is clogged. >>> Check the fil-
ter.
• Draining hose is folded. >>> Check the
drain hose.
Laundry became stiff after washing. (**)
• Insufficient amount of detergent is used.
>>> Using insufficient amount of deter-
gent for the water hardness can cause
the laundry to become stiff in time. Use
appropriate amount of detergent accord-
ing to the water hardness.
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected, the product can
take this detergent during rinsing or
softener step. Put the detergent in the
correct compartment.
• Detergent was mixed with the softener.
>>> Do not mix the softener with deter-
gent. Wash and clean the drawer with hot
water.
Laundry does not smell like the
softener. (**)
• Detergent was put in the wrong compart-
ment. >>> If detergent is put in the pre-
wash compartment although prewash
cycle is not selected product, the can
take this detergent during rinsing or
EN / 35
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