Samsung Galaxy Z Fold4 Notes On Usage page 48

• Accessories and samples other than the product
main unit are not covered by the free-of-charge
repairs warranty.
■ Performance parts for repair
The Company retains performance parts for repair
of the product main unit and its peripherals for
four years after discontinuation of production.
"Performance parts for repair" refers to parts
required for maintaining the functions of the product.
■ Free-of-charge repair warranty
1. When you contact the repairs help desk, have the
serial number (IMEI number) ready. You can find
the serial number (IMEI number) on the product or
on a sticker attached the box the product is sold
in.
2. If the product malfunctions during the warranty
period and during normal use that follows the
precautions listed in the instruction manual, the
Company will repair the product for free.
3. Repairs will not be free of charge in the following
cases, even during the warranty period. (Or repair
may not be possible.)
a If you did not follow the instruction manual
and use the product correctly.
b If the product broke or was damaged by
unauthorized repairs or modifications.
c If you had the product repaired at a facility
that is not an authorized repair facility as
designated by the Company.
d If the product breaks or is damaged due to an
accident or your own negligence when you
are using or handing the product. Alternatively,
there are indications that the product was
dropped, got wet, damp, or the like.
e If the product breaks or is damaged due to
natural disasters, such as earthquakes, wind
and flood damage, fire, damage from salt, or
abnormal voltage.
4. Depending on how damaged the product is, repair
may not be possible.
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