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Infotel M60 Version 6 Operating Instructions Manual

Alarm dialler, compatible with: m60v6, m60v5, m30 ultimate
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Infotel
Packs
Limited
First Line of defence
M60
Version
6
OPERATING INSTRUCTIONS
Compatible with: M60V6, M60V5, M30 Ultimate

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Summary of Contents for Infotel M60 Version 6

  • Page 1 Infotel Packs Limited First Line of defence Version OPERATING INSTRUCTIONS Compatible with: M60V6, M60V5, M30 Ultimate...
  • Page 2 SPECIFICATIONS AND INFORMATION CONTAINED IN THIS MANUAL ARE FURNISHED FOR INFORMATION USE ONLY, AND ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE, AND SHOULD NOT BE CONSTRUCTED AS A COMMITMENT BY PACKS INFOTEL, INFOTELSUPPORT. PACKS INFOTEL, INFOTELSUPPORT ASSUMES NO RESPONSIBILITY OR LIABILITY FOR ANY ERRORS OR INACCURACIES THAT MAY APPEAR IN THIS MANUAL, INCLUDING THE PRODUCTS AND SOFTWARE DESCRIBED IN IT.
  • Page 3 Introduction This guide has been separated in to 4 chapters, the contents of each chapter is shown below. We recommend using Adobe Acrobat reader for the best user experience. Free versions of Adobe Acrobat reader are available on the internet. Please note, this manual is designed for general use of the M60, some customers will have features (hardware and/or software) that differs from what is shown in this manual, due to speci�ic requirements that have been...

  • Page 4: Table Of Contents

    Table of contents Safety Information Electrical Safety ........................8 Operation Safety.......................8 About this guide Where to �ind more information ................9 Conventions used in this Guide..................9 Powering up the M60 Powering up for the �irst time .................10 Failure to initialise......................11 Resetting the M60......................11 The M60 Keypad A brief overview ......................12 The Default display...
  • Page 5 Table of contents Recording messages A quick explanation .....................18 Recording the Messages.....................19 Successful Message recorded ..................21 Check all your messages!...................21 Playback Messages How to playback recorded messages ..............22 Date and time Setting the date and time...................24 Dial-out sequence Explanation ........................27 The Extended pause ....................29 Call-back to Cancel .......................30 View Telephone Numbers...
  • Page 6 Table of contents Reset the PIN number Switching Off PIN Checking ..................35 Keywords A brief explanation.......................36 Servicing & Maintenance Maintaining the M60 ....................37 The Keypad Facility Explanation........................38 Information display explanation................40 Keypad uses........................41 Entering telephone numbers...................42 Changing the telephone number................42 Access pause ........................43 Repeating telephone number entry..............43 Setting the Alarm Delay Explanation........................44...
  • Page 7 Table of contents Event Viewer Explanation........................47 Dial-out Event......................49 Call-back/Cancellation Event ................50 Additional Information...................51 Event Viewer Reset ....................51 Contact details How to contact us .....................52 Thank you for choosing..................52 Packs Infotel ........................52 Professional Alarm diallers since 1956............52...

  • Page 8: Safety Information

    These devices could interrupt the grounding circuit. • If the power supply/input board has been damaged, do not try to fix it yourself. Contact a qualified service technician from Packs Infotel. Operation Safety • Before using the M60, ensure all cables are correctly connected and the power cable is not damaged.

  • Page 9: About This Guide

    Where to �ind more information Refer to the following sources for addi�onal informa�on and for product and so�ware updates. 1. Packs Infotel website. The Packs infotel website, specifically set-up for your M60 (www.myM60.com) which provides updated informa�on on hardware and so�ware products.

  • Page 10: Powering Up The M60

    Powering up for the �irst time Once the M60 has been correctly installed as per the Installa�on instruc�ons, the system is ready to be powered up. The M60 will beep twice and the display will show: PACKS INFOTEL LTD M60 VERSION: 4.8.0 ROM: 33DDBA INITIALISING This display is for our reference showing the Model and So�ware Version...

  • Page 11: Failure To Initialise

    Reset the M60, if the problem persists Corrupted characters shown on the display. contact Packs Infotel If the problem s�ll persists, contact Packs Infotel or an approved system installer immediately. Resetting the M60 There are two way to reset the M60 system 1.

  • Page 12: The M60 Keypad

    The M60 Keypad A brief overview The following is a brief overview of the each of the keypads func�ons, a more in depth explana�on will be given where necessary in other chapters. Func yz.I Play Stop Descrip�on of key func�on(s) Used for entering telephone numbers, �me &...

  • Page 13: The Default Display

    Roster (see Instruc�ons on ‘Changing Roster’ for details) currently Selected. The second line is the ‘Sta�on Iden�fica�on’ or some�mes referred to as the ‘Outsta�on Iden�fica�on’ for users of the Packs Infotel Ltd Central Sta�on So�ware. The third line should show: ‘*NO ALARMS ACTIVE*’ as shown above.

  • Page 14: Menu Options

    Menu Options How to select menus The M60 comes will many facili�es that are accessible through Menus. To select the ‘Menu Op�ons’ momentarily press the ‘M’ key. MENU OPTIONS ******************** >CHANGE ROSTER< Y=Yes N=Nxt Esc=Exit Pressing the ‘Y’ key on the Keypad will select the ‘CHANGE ROSTER’ op�on. (See changing Roster).

  • Page 15: Changing Roster

    Changing Roster What is a Roster Before changing Roster a brief explana�on of what a ‘Roster’ is and why you may need to change it. The M60 comes as standard with 3 Rosters, with the op�on to expand to 6 (this can be requested before dispatch).
  • Page 16 ******************** ENTER PIN: Y=OK N=ABORT • If the Pin number cannot be remembered contact Packs Infotel for assistance. 3. Enter the pin number and press the ‘Y’ Key , the display will now show. CHANGE DUTY ROSTER ******************** CURRENT ROSTER IS 1 YOU HAVE [3] ROSTERS 4.
  • Page 17 5. Press the Numeric value on the keypad for the Roster to be selected (e.g. 1-3 or 1-6 where applicable), and press the ‘Y’ key to accept the change or ‘Esc’ to return to the ‘Menu Op�ons’ Display. If the ‘Y’ key is pressed the display will show for 3 seconds. CHANGE DUTY ROSTER ******************** DUTY ROSTER IS [X]...

  • Page 18: Recording Messages

    �me for ‘Sta�on Iden�fica�on’ should allow for this. Example “This is the Packs Infotel Offices on Telephone No: 01344 874114” • The speech quality through the handset is not Line-driven, therefore the quality may seem a li�le harsh.

  • Page 19: Recording The Messages

    Recording the Messages From the Default display: 1. Press the ‘M’ key to enter the menu op�ons. 2. Press the ‘N’ key to move through the menu op�ons un�l you see the op�on >Record messages< as show below. MENU OPTIONS ******************** >RECORD MESSAGES<...
  • Page 20 • A�er 5 seconds the display will change to: RECORD NEW MESSAGES <STATION ID> (10 SECS) PRESS ‘N’ TO ABORT The second line on the display (i.e. Sta�on ID) is the Message you are about to Record, the next line shows the maximum recording �me you have for this message.

  • Page 21: Successful Message Recorded

    Successful Message recorded If the message was recorded successfully in the �me given the display will change to: RECORD NEW MESSAGES <STATION ID> (10 SECS MAX) PRESS ‘N’ TO ABORT • The message that has just been recorded, can be checked by pressing and holding the ‘Play’...

  • Page 22: Playback Messages

    Playback Messages How to playback recorded messages The ‘Playback Message’ op�on allows the user to listen to messages that our currently recorded in the M60, such as ‘Alarm Iden�fica�on’, ‘Sta�on Iden�fica�on’. • This facility can only be used with the use of a telephone handset connected into the ‘HANDSET’...
  • Page 23 When you press the ‘Y’ key the display will show for 5 seconds. PLAYBACK MESSAGES To Playback Messages ‘PLAY’ = Playback to select • This is an informa�ve display, showing what keys are available for the display following. Pressing ‘Play’ or ‘ ’ keys will do nothing at this point.

  • Page 24: Date And Time

    Date and time Setting the date and time The M60 has a real-�me & date processor with an internal ba�ery backup. When you receive your M60 Alarm dialler, it will have been set to the correct �me and date for G.M.T. 1.
  • Page 25 When you press the ‘Y’ key the display will show for 5 seconds. CHANGE DATE AND TIME ******************** New time 24h 12:01 Y=Ok N=Clr Esc=Abort • Pressing the ‘Esc’ key will move you to the op�on for changing the date. •...
  • Page 26 When the ‘Y’ key is pressed a�er entering the �me, the display will change as shown below. CHANGE DATE AND TIME ******************** New date 10/01/22 Y=Ok N=Clr Esc=Abort To change the Date use the format dd/mm/yy Example to enter the date 10 January 2022.

  • Page 27: Dial-Out Sequence

    Dial-out sequence Explanation When the M60 detects an alarm a dial-out sequence will occur unless the ‘channel inhibit’ has been selected. (For more informa�on on ‘channel inhibit’ see the M60 installa�on instruc�ons). The M60 has the facility to delay any alarm channel from beginning the dial-out sequence before a pre-defined period of �me has elapsed.
  • Page 28 A�er 60 seconds with an Alarm(s) s�ll ac�ve the display will show: 12:54 10/JAN/22 R1 *>ALARM CONDITION<* <Dial-out: 1> Tel: 01344 874114 Once Dialling has been completed the display will show: 12:54 10/JAN/22 R1 *>ALARM CONDITION<* <Dial-out: 1> Sending Message Real speech messages are repeated over the telephone typically 7 �mes, the reason for this is give those receiving a call a reasonable period of �me to reach the telephone and listen to the message.

  • Page 29: The Extended Pause

    The M60 has now entered it’s call-back period, this is the �me when the recipient of a telephone/SMS, call can ‘Call-back’ the M60 and cancel it from making any further dial-outs (See ‘Call-back to Cancel’ for further informa�on). Should a ‘Call-back’ be made, the display will show: 12:54 10/JAN/22 R1 *>ALARM CONDITION<* >Call-back Accepted<...

  • Page 30: Call-Back To Cancel

    Call-back to Cancel If the recipient of a call intends to deal with the Ac�ve Alarm(s), further calls in the sequence can be prevented by wai�ng un�l the last message repeat in the dial-out. A�er the last message repeat the recipient will hear the words ‘ROSTER ‘X’ END’.

  • Page 31: View Telephone Numbers

    View Telephone Numbers Explanation This op�on allows easy viewing of the telephone numbers the M60 will dial as a consequence of an alarm(s). From the ‘Menu op�ons’ select ‘View Tel. Numbers’ op�on and a informa�on display will showing what keys will be ac�ve (Note the keys shown are not ac�ve yet).
  • Page 32 A�er 5 seconds the display will show: VIEW TELEPHONE NO’S. Roster:1 Dial-out:1 Tel: 01344 874114 N=’Abort’ The 2 Line on the display shows the current Roster selected and which telephone number you are viewing within the Roster. • Use the keys to move through the numbers in the Roster.

  • Page 33: Changing Pin Number

    Press the ‘N’ key to return to the ‘Menu Op�ons’, Otherwise enter your exis�ng PIN-Number. • The PIN number will be 0000, if no previous PIN Number changes have been made, should you loose your PIN-number please contact Packs Infotel for assistance. M60 Operating Instructions...

  • Page 34: Change Pin Number From Default

    Change PIN Number from default When you have entered your exis�ng PIN-Number press the ‘Y’ key and the display will change to: CHANGE PIN NUMBER ******************** Enter new PIN Y=Ok N=Exit Enter your new PIN-Number and press the ‘Y’ key, the display will then show for 2 seconds.

  • Page 35: Reset The Pin Number

    Reset the PIN number Switching Off PIN Checking To reset the exis�ng PIN number so that the M60 no longer will request a PIN number to change Roster, or the Config card. • Find your exis�ng PIN number • Proceed with the instruc�ons for ‘Changing PIN number’ •...

  • Page 36: Keywords

    Keywords A brief explanation • Alarm delay The �me period from the M60 recognising an Alarm and the beginning of the Dial-out sequence. • A�ributes Characteris�cs that make each M60 unique (e.g. Telephone numbers, Alarm delays, Number of message repeats etc). •...

  • Page 37: Servicing & Maintenance

    M60. The EPROM should be replaced every 5 years. All Packs Infotel Service engineers will have these parts with them when on site servicing, and will replace any necessary parts whilst carrying out the service/ maintenance.

  • Page 38: The Keypad Facility

    Before you begin to enter/edit telephone numbers ensure that the display is showing ‘NO ALARMS ACTIVE’, i.e. you are currently on the ‘Default display’ as shown below: 10:47 14/JAN/22 R1 PACKS INFOTEL OFFICE *NO ALARMS ACTIVE* PRESS ‘M’ FOR Menu •...
  • Page 39 From the ‘Menu op�ons’ display press the ‘N’ key un�l you see the message >Dialout Op�ons< as show below. MENU OPTIONS ******************** >Dialout Options< Y=Yes N=Nxt Esc=Exit Press the ‘Y’ key to select the ‘Dialout op�ons’. ******************** Set phone numbers Y=Yes N=Nxt Esc=Exit Press the ‘Y’...

  • Page 40: Information Display Explanation

    ‘Central Sta�on’, depending upon the hardware, and so�ware installed in your system. • For further informa�on on the Packs Infotel Central Sta�on, please contact our head office. • ‘SMS Text Messaging’ requires addi�onal hardware fi�ed, please contact Packs Infotel for details.

  • Page 41: Keypad Uses

    NO MORE USES LEFT TEL: PACKS INFOTEL • If the above message is displayed, please contact Packs Infotel immediately. We can supply a new Config Card with any number of keypad uses up to 25, or upgrade to unlimited. •...

  • Page 42: Entering Telephone Numbers

    Entering telephone numbers SPEECH MESSAGE Roster:1 Dialout:1 Tel: 01344 874114 Y=Edit N=Exit • Line 1 ‘Speech Message’, this is the Call type that will be made when you enter the telephone number. If the type of call you wish to make will be different to this (i.e.

  • Page 43: Access Pause

    Now begin to enter the new telephone number pressing the appropriate digits on the keypad membrane. Once the new telephone number has been entered press the ‘Y’ key to store the number into the M60. If you make a mistake at any point during the entry of the new number simply press the ‘N’...

  • Page 44: Setting The Alarm Delay

    ‘Default display’ as shown below. • Times and dates shown on the Default display, along with the Iden�fica�on of the dialler are for demonstra�on purposes only. 12:50 16/JAN/22 R1 PACKS INFOTEL OFFICE *NO ALARMS ACTIVE* PRESS ‘M’ FOR MENU M60 Operating Instructions...

  • Page 45: Section 2

    From the default display press the ‘M’ key and the display will show: MENU OPTIONS ******************** >CHANGE ROSTER< Y=Yes N=Nxt Esc=Exit From the ‘Menu op�ons’ display press the ‘N’ key un�l you see the message >Dialout op�ons< as shown below. MENU OPTIONS ******************** >DIALOUT OPTIONS<...
  • Page 46 Press the ‘Y’ key to proceed in Edi�ng the Alarm delay or the ‘N’ key to return to Keypad op�ons. If you press the ‘Y’ key the display will be similar to below: ******************** Delay is [ 60]Secs Y=Edit N=Exit Press the ‘Y’...

  • Page 47: Event Viewer

    ACTIVE’, i.e. you are currently on the ‘Default display’ as shown below: • Times and dates shown on the Default display, along with the Iden�fica�on of the dialler are for demonstra�on purposes only. 12:50 16/JAN/22 R1 PACKS INFOTEL OFFICE *NO ALARMS ACTIVE* PRESS ‘M’ FOR MENU M60 Operating Instructions...
  • Page 48 From the 'Default display' press the ‘FUNC’ key and the display will show: Extended Functions Function number(0-9) N=Exit Now press the zero key (0) and the display will change to show the last four Events. If there have been no previous Events or the Event viewer has been reset, then the display will show: NO CURRENT EVENT NO CURRENT EVENT...

  • Page 49: Dial-Out Event

    Dial-out Event A Dial-out Event will occur whenever the M60 has completed the dialling of a telephone number and has began sending the Speech Message. The Dial-out Event will always show the �me in 24 hour mode followed by the Date and Month and then the first two ac�ve alarms, separated by a comma.

  • Page 50: Call-Back/Cancellation Event

    The example below shows that latest Dial-out event occurred at 16:11 hours on the 21st of March, and Channel 2 and Channel 6 were the cause. The plus sign (+) at the end means that there were addi�onal ac�ve alarms. 12:13 17/03 CH01- 12:20 17/03 CH05,07- 16:11 22/03 CH02,06+...

  • Page 51: Additional Information

    Additional Information The event viewer will always show the last four (4) events in sequence, stepping down from Line 1 to Line 2 and so on to Line 4. A�er the forth Event the Event Viewer will automa�cally wrap back to Line 1. It's important to remember the above when viewing Events, and to Look at the �me and date for the correct sequence of Events.

  • Page 52: Contact Details

    Our preferred form of communica�on is an email, with the details of the informa�on you require. This allows us to assign the best Engineer/Technician, or sales representa�ve for your specific requirements. Thank you for choosing Packs Infotel Professional Alarm diallers since 1956...

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