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Bifrost BifrostConnect Manual

Game-changing little box
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UNATTENDED SOLUTION
MANUAL
FOR FIRMWARE VERSION 4.3.2
BIFROSTCONNECT, EMIL HOLMS KANAL 14 – 2300 COPENHAGEN

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Summary of Contents for Bifrost BifrostConnect

  • Page 1 UNATTENDED SOLUTION MANUAL FOR FIRMWARE VERSION 4.3.2 BIFROSTCONNECT, EMIL HOLMS KANAL 14 – 2300 COPENHAGEN...

  • Page 2: Table Of Contents

    Location: Emil Holms Kanal 14 2300 Copenhagen, Denmark 1. About BifrostConnect ................2 2. The BifrostConnect unit product layout ..........3 3. Starting a remote session ................ 5 4. Enabling a cellular connection ..............9 5. Firmware updates ................... 10 6.

  • Page 3: About Bifrostconnect

    BifrostConnect is a game-changing little box that opens a fast, secure connection to your IT equipment: Plug it in anywhere, any time, and bridge the gap to any device.

  • Page 4: The Bifrostconnect Unit Product Layout

    Please read the manual to operate the product safely and with ease. 2.1. The top of the BifrostConnect unit The top of the BifrostConnect unit consists of a single blue push button (*1), a mon- ochrome display (*2), and two LED lights, indicating power and charge state (*3). Monochromatic dis- play Power/Charging LED’s...
  • Page 5 POE 48V fast charging support power equipment supported cycling of equip- ment Note: The BifrostConnect unit supports one video input at a time. Either USB-C or HDMI and Micro-USB BifrostConnect Unattended manual Page 4 of 17...

  • Page 6: Starting A Remote Session

    3.1. Powering “ON/OFF” the BifrostConnect unit • To power “ON” the BifrostConnect unit, hold down the blue power button for at least 1 second and wait. You will hear a fan spinning up. • To power “OFF” the BifrostConnect unit, hold down the power button for at least 3 seconds and wait.
  • Page 7 E-mail: support@bifrostconnect.com Location: Emil Holms Kanal 14 2300 Copenhagen, Denmark 3.3. Accessing the BifrostConnect unit and the connected device Log into the interface for the Unattended Access here: “https://login.gotobifrost.com”. • Enter your login credentials – “Username” and “Password”. (And/or optional 2 factor authentication) You will now be logged on to the “BifrostConnect Service”.
  • Page 8 Phone: +45 70 60 20 56 E-mail: support@bifrostconnect.com Location: Emil Holms Kanal 14 2300 Copenhagen, Denmark 3.4. Computer session When using the computer session, you will be presented with a window such as the one below. Note the 3 feature areas.
  • Page 9 2300 Copenhagen, Denmark 3.5. Interface notes The BifrostConnect unit acts as a secondary screen. If you already have a monitor connected to the computer (or a laptop), you must clone the screen to see the pri- mary desktop through the BifrostConnect unit.

  • Page 10: Enabling A Cellular Connection

    4.3. Re-installing a SIM card When switching SIM card to another provider, we recommend that you perform a factory reset of the BifrostConnect unit to clear any APN settings. See factory reset. BifrostConnect Unattended manual Page 9 of 17...

  • Page 11: Firmware Updates

    “Menu “on the unit and update firmware. (See the last picture). Note: You do not need to update firmware for the BifrostConnect to operate, but we strongly recommend that you do update the BifrostConnect unit when you can, since we regularly improve or secure the firmware with patches.

  • Page 12: Configuration And Troubleshooting

    Location: Emil Holms Kanal 14 2300 Copenhagen, Denmark Configuration and troubleshooting The BifrostConnect Unit has an extra menu that can be accessed by pressing the power button 3 times quickly (Press 3 times again to exit it). 6.1. Menu 6.2.

  • Page 13: Menu Settings

    ▪ MAC Address: Displays the WIFI’s MAC Address ▪ SSID (Shows the connected WIFI name) ▪ Scan (Enter to scan and show a list of WIFI that the Bifrost can connect to) ▪ Enabled: True or False (If you select False it will deactivate the WIFI) ▪...
  • Page 14 It will automatically resume download or installation if a download error occurs, or if you restart the BifrostConnect unit) o Idle turnoff: True or False (True will set the BifrostConnect unit to turn off after idling for 15 minutes with no session running or in a charging state.
  • Page 15 Location: Emil Holms Kanal 14 2300 Copenhagen, Denmark o Apply Cell cfg (Copy and apply the configured APN settings from a USB stick See section 7.1 on how to change network settings manually on a BifrostConnect unit. 7.1. Manual configuration of network...

  • Page 16: Usb Disk Emulation

    Location: Emil Holms Kanal 14 2300 Copenhagen, Denmark USB disk Emulation The Bifrost unit contains about 6GB of available space that you can use as a virtual USB disk. On the Web interface, go to “Settings” and then click on “USB Mass Storage”...
  • Page 17 In this example we now have direct access to the Bifrost USB disk, and we have di- rectly copied the contents 1:1 of a Windows image. This means that you can now boot from the Bifrost USB if you have a UEFI bios and are able to reinstall your oper- ating system.

  • Page 18: Factory Reset

    Location: Emil Holms Kanal 14 2300 Copenhagen, Denmark Factory reset You should only use the factory reset button if the BifrostConnect unit fails to con- nect to the network (any type). 9.1. Manual factory reset • Turn the BifrostConnect unit and face the back.

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