GE GTWN2800DWW Owner's Manual page 10

Before you call for service...
Troubleshooting Tips
PERFORMANCE (cont.)
Pilling
Snags, holes, tears, rips
or excessive wear
Wrinkling
SOUNDS
Metallic clicking
Back and forth swoosh
or light clicking sound
during agitate
Click when water
stops filling
Clicking behind Control
Panel during fill
Water flow changes
during fill
Motor whining up or
coasting down in spin
Humming
Gurgling
Washer is noisy
10
Possible Causes
Possible Causes
What To Do
While this is not caused by the washer, you can slow the
pilling process by washing garments inside out.
Fasten snaps, hooks, buttons and zippers.
Remove loose items like pins, objects in pockets and
sharp buttons.
Turn knits (which snag easily) inside out.
Check bleach package instructions for proper amount.
Never add undiluted bleach to wash or allow clothes to
come in contact with undiluted bleach.
Rinse items that may have chemicals on them before
washing.
Avoid mixing heavy items (like work clothes) with light items
(like blouses).
Try a fabric softener.
Load your washer so clothes have enough room to move
freely with water covering all of the clothes.
Match Cycle selection to the type of fabric you are washing
(especially for easy care loads).
Wash in warm or cold water.
Reason
The drive system will engage at the start of agitate and
disengage when agitate is complete. This occurs multiple
times during the wash.
This machine has a drive system that doesn't use gears.
This sound is the motor rotating back and forth to clean
your laundry.
The relay makes a click sound when activated. The water
level activates the relay and stops filling.
Two valves mix cold and hot water. The "clicking" is when either
valve turns on or off to raise or lower the fill water temperature.
Two valves mix cold and hot water. The flow changes when either
valve turns on or off to raise or lower the fill water temperature.
The motor will speed up incrementally during the spin cycle.
When spin is complete, it will coast until it stops.
The drain pump will make a humming sound when pumping
out water after agitation stops and continue until spin is
complete.
When the pump starts drawing in air, It starts to gurgle.
The washer should then begin spinning and the sound will
continue until it is done spinning.
To level the front of the washer, adjust the front leveling legs
by rotating the individual leg in the proper direction for up
or down. To level the back of the washer, lift the back of the
machine 4" (11 cm) and set down.
To remove the shipping rod from the washer, pull the yellow
tag and remove the attached rod from the bottom right hand
side of the washer.