Virtu FEC Medium Cabinet 40 Filterfresh User Manual
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Virtu FEC Medium Cabinet 40 Filterfresh User Manual

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User Manual
Virtu Coffee Machine
FEC Medium Cabinet
40 Filterfresh®
5DUFEK20M EN V2.2

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Summary of Contents for Virtu FEC Medium Cabinet 40 Filterfresh

  • Page 1 User Manual Virtu Coffee Machine FEC Medium Cabinet 40 Filterfresh® 5DUFEK20M EN V2.2...

  • Page 2: Preface

    • All information for normal daily use is found in the paragraph Using the coffee machine (on page 33). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 3: Service And Support

    Company name: Address: Area code - City: Country: Telephone: E-mail: Record the serial number of the coffee machine in this box. Mention it when service is required. Serial number: Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 4: Table Of Contents

    3.2.6 Message submenu..............30 Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 5 5.6.25 Clean the outside of the machine............98 Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 6 6.1.34 Message: Water filter installed?............109 Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 7 8.2 Declaration of conformity..............116 Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 8: About This Manual

    This manual uses the following text conventions: • Actions that you should perform in a specific sequence are numbered, for instance, e.g.: 1. Open the door of the coffee machine. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 9: Related Documents

    • Spare parts manual containing relevant information for identification of the spare parts. • Third party documentation contains the available documentation of third-party machine parts. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 10: Availability Of This Manual

    If the operator has the permission to perform a number of maintenance actions or program activities, De Jong DUKE expects that the operator is trained according to the activities and that the appropriate documentation is available for the operator. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 11: Safety

    It includes hazards that are exposed when guards or security features are removed. DANGER Indicates a hazardous situation that, if not avoided, can result in death or serious injury. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 12: Safety And Warnings

    • Use the machine only in areas where trained personnel can monitor the operation. • Water and electrical connections must conform to local regulations. • Make sure a waterlock is used in the water connection. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 13 • Damaged water connection hoses may only be repaired by trained personnel. • Make sure to follow instructions on all safety labels on and in the coffee machine. • Do not remove safety labels. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 14: Installation

    Contact your supplier (see Service and support on page 3) for more information. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 15: Description

    To improve clarity, colors in the pictures may be different from the actual colors. More details are also found in the chapter Technical specifications (on page 110). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 16: Front View

    10. IrDA sensor — optional 11. Door lock and key *) If the machine contains a cup dispencer, only one cup stand is used and outlets (6 + 9) are centralized. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 17: Inside View

    17. Uni-Brewer 18. Brewer chamber 19. Grinder outlet 20. Grinder 21. Bean canister locking slider 21. Bean canister 23. Bean canister lid 24. Bean canister lid lock -- optional Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 18: Door Interior

    7. Payment device - coin acceptor — optional 8. USB port location without installed payment device 9. Jug key — optional 10. USB port location with installed payment device Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 19: Inside View Base Cabinet - Optional

    1. Base cabinet 2. Waste bin 3. Chiller sub cabinet -- optional 4. Chiller flush button CO -- optional 5. Waste water bin 6. Waste water bin sensor -- optional Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 20: User Interface

    All screens and menus are explained in detail in the next sections. Using the touchscreen to dispense a beverage is explained in the chapter Using the coffee machine (on page 33). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 21: Main Menu - Cup Dispensing

    Message submenu (on page 30) to see all messages completely. Check the Message submenu (on page 30) for more details. • Clock Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 22 If more languages are available the screen shows a selection of language buttons. Tap on the desired language button to change the text on the screen to the selected language. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 23: Additional Options Submenu

    Tap the desired canister. • Strength selection bar: to adjust the amount of coffee ingredient. The default strength is the middle button. The selected strength will be highlighted. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 24 The button is disabled if no full payment is made or if another problem is found that prevents the dispense. Check the displayed message(s) in the message area. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 25: Jug Dispensing Submenu

    (on page 102). • The [Cup mode] button. Tap it to cancel the jug selection and return to the Main menu (see Main menu - Cup dispensing page 21). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 26: Number Selection Submenu

    • Tap the [Start] button to start the preparation and dispense of the beverage. • Tap the [Cancel] button to exit the number selection and return to the Main menu. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 27 • The Message area displays relevant messages of the coffee machine. Details of all messages and possible solutions to solve simple issues are listed in the section Messages page 102). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 28: Dispense Submenu

    (on page 26) — optional for quick dispense of the preferred beverage. • The [Stop] button. Tap it to abort the current dispense and return to the Main menu (see Main menu - Cup dispensing page 21). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 29: Ready Submenu

    (on page 26) — optional. • The [Cancel] button. Tap it or remove the cup/jug to return to the Main menu (see Main menu - Cup dispensing on page 21). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 30: Message Submenu

    When this message is displayed some or all beverage selection buttons are disabled. When the boilers are filled and the water level is correct the message is removed and the selection buttons are enabled. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 31 Details of all messages and possible solutions to solve simple issues are listed in section Messages (on page 102). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 32: Information Submenu

    The customized information image shows details about the beverage or coffee machine and is defined for every available language (for example: Food allergy warnings). Tap the [Cancel] button to return to the Main menu. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 33: Using The Coffee Machine

    Perform the steps described in the procedure Switch on the machine (see Switch on on page 46). Fill up the ingredient canisters Perform the steps described in the procedure Fill up the ingredient canisters (on page 91). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 34: Procedures

    ▪ To (quickly) fill a single cup using pre-set ingredients continue with the procedure Cup dispensing by number — optional (on page 36). ▪ To fill (part of) a jug continue with the procedure dispensing (on page 37). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 35: Cup Dispensing

    [Cancel] button and select the next beverage. 8. The prepared drink is ready. WARNING Hot liquid can leak from the outlet nozzle after the dispense is finished. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 36: Cup Dispensing By Number - Optional

    [Cancel] button and select the next beverage. 5. The prepared drink is ready. WARNING Hot liquid can leak from the outlet nozzle after the dispense is finished. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 37: Jug Dispensing

    WARNING If jugs are not correctly placed, the machine can spill hot liquid down the front. This can cause serious scalding injuries. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 38 109)" is shown. ▪ the message will remain visible on the screen until the cup/jug is removed. ▪ to add an additional beverage to the same cup/jug tap the [Cancel] button. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 39 CAUTION - Hot liquid can leak from the outlet nozzle after the dispense is finished. 9. The filled jug is ready. 10. Pull down the cup stands to the original position. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 40: Payment

    2. Make the full payment. ▪ The entered credit amount is calculated and shown on screen. NOTE The [Start] button will remain disabled until full payment is made. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 41: Preventive Maintenance

    This guide is published by the European Vending and Coffee Association and has been prepared to help ensure that a hygienic product is delivered to the customer on every occasion. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 42: Preventive Maintenance Schedule

    (1) Cold water specific cleaning procedures must be performed by a certified dealer and are not explained in this end user manual. Interval column codes Daily Weekly Monthly Every 6 months Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 43: Daily Maintenance

    (on page 98). Clean the touchscreen — optional (on page 99). 14. Check correct functioning by taking a test beverage. NOTE Each step is described in detail in the next sections. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 44: Weekly Maintenance

    Each step is described in detail in the next sections. NOTE Clean the brewer every other day, if the coffee machine dispenses more than 250 coffee related beverages every day. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 45: Monthly Maintenance

    (on page 98). Clean the touchscreen — optional (on page 99). 19. Check correct functioning by taking a test beverage. Each step is described in detail in the next sections. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 46: Preventive Maintenance Procedures

    1. Insert the key in the lock of the door of the coffee machine. 2. Turn the key 90 degrees. 3. Open the door. ▪ The Service menu is displayed on the screen. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 47: Close The Door

    The top lid stays open in the upright position. 2. To close, swing the opened top lid back down. Make sure it is lowered completely and locks when the door is closed. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 48: Switch Off / Putting Out Of Order

    ▪ switch off the power supply (pulling the plug from the wall socket is sufficient). This will also prevent unnecessary use of energy. See also section: Extended down time (on page 14). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 49: Scheduled Rinse

    ▪ Total time to rinse is 1 to 2 minutes. 3. Remove the rinsing tub. 4. The machine returns to the Main menu (see Main menu - Cup dispensing on page 21) and is ready for use. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 50: Flush Mixers And Brewer

    Cycle] button from the Service menu. ▪ Hot water from the boiler flows through the mixers and brewer. 5. Repeat the previous step until clean water comes out of the machine. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 51: Clean Waste Bucket

    4. Depending on your model: ▪ (B) Install the waste bucket and hang the metal waste disposer on the left side of the waste bucket. ▪ (G) Install the waste guide. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 52: Clean The Cup Stand

    3. If needed, repeat the steps to remove the other cup stand. 4. Rinse all removed items with clean warm water. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 53 6. Turn the cup stand towards the other hinge pin and push the leg with a little force onto it. 7. Repeat the last steps to install the other cup stand. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 54: Clean The Waste Bin In The Base Cabinet

    1. Remove the waste bin(s) from the base cabinet. 2. Rinse the removed bin(s) with clean warm water. 3. Dry the bin(s) completely. 4. Place the waste bin(s) in the base cabinet. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 55 6. If the coffee machine displays the message 'Waste bucket full / Empty waste bucket', tap the [Maintenance] button in the Service menu and then the [Reset waste bin] button to reset the counter and remove the message. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 56: Clean The Drip Tray

    2. Pull the drip tray in the direction of the arrow and remove it from the machine. 3. Rinse all removed items with clean warm water. 4. Dry all items. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 57 (3) fit inside the notches in the door (1). 7. Push the jug stand down to secure it properly to the door and the support guides (2). 8. Depending on the model: place the metal inlay grid. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 58: Clean The Mixing System

    Procedure Perform the following steps: 1. Remove the outlet hoses from the mixers. 2. Remove the canister outlets and remember the correct position and location of each outlet. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 59 4. Pull the mixer houses in the direction of the arrow and remove them from the machine. 5. Pull the mixer propeller in the direction of the arrow and away from the shaft. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 60 6. Turn the bayonet catches counterclockwise (approx. 10 again to release and pull them in the direction of the arrow away from the machine 7. Pull the exhaust filter drawer in the direction of the arrow. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 61 9. Rinse out all loose parts of the mixing system with clean warm water. 10. Clean the parts of the mixing system that remain in the machine with a wet brush. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 62 11. Insert the mixer exhaust filter in the filter drawer and place the cover on top of it. CAUTION Make sure the exhaust filter is completely dry before installing it in the filter drawer. 12. Install the filter drawer. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 63 13. Install the bayonet catches and turn clockwise (approx. 10º). 14. Install the mixer propellers. NOTE Make sure that the arrow on the mixer propeller points in the direction of the flat side of the shaft. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 64 15. Install the mixer houses. 16. Turn the bayonet catches clockwise to lock the mixer houses. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 65 17. Install the canister outlets on the canisters and make sure the locations and positions are correct. 18. Connect the outlet hoses to the mixers. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 66: Remove And Clean The Brewer

    Instructions for performing work on the brewer itself is found in the technical manual. CAUTION When the machine is switched on take utmost care when performing maintenance. Procedure Perform the following steps: Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 67 (on page 101) from the door. 5. Remove the brewer chamber by pulling it in the direction of the arrow. 6. Remove the remaining old filter paper from the brewer. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 68 8. Take the brewer out of the machine. First tilt the lower part of the brewer towards you to release the main shaft from the motor interlocking. ▪ Tilting the lower part about 10 cm is enough. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 69 You can turn the main shaft of the brewer with the blue brewer key (delivered with the machine). 12. Place the studs at the back of the brewer in both suspension holes. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 70 15. Guide the filter paper through the brewer, lift the transport wheels with the cantilever if needed. ▪ for details, see section Change filter paper (see Place new filter paper on page 79). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 71 18. In the Service Menu, tap the [Maintenance] button and then the [Replace filter paper] button to move the brewer through a cycle. ▪ Check if the filter paper is being transported properly and runs smoothly. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 72: Clean Brewer With Cleaning Tablet

    3. Tear off and remove the used filter paper from the brewer. Check section Place new filter paper (on page 79) step 3 , 4 and 5 for details. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 73 (on page 101) from the door. 11. Guide the filter paper through the brewer. Check section Place new filter paper (on page 79) starting at step 7 for details. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 74: Unblock The Grinder

    ▪ S) the original Schaerer grinder, that contains a gear-like top. If the machine contains a D-grinder continue the cleaning procedure with step 5. Cleaning the Schaerer grinder is described in the next steps. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 75 12. If needed, rotate the squared top a little to allow the ribbed shaft to fit the grinder motor and is fully lowered inside the grinder base. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 76 5. To clean the D-grinder, lift and remove the grinder from the base. 6. Pull out the clips of the grinder outlet (1), slide the outlet from the grinder house (2) and remove it from the grinder. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 77 8. Clean both grinder discs and the inside of the grinder house. 9. Place the grinder house top assembly, and turn it in the direction of the arrow to lock. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 78 Dispense two cups of coffee to fill up the grinder with fresh coffee and throw the contents of the cups away. 15. Check correct functioning by taking a test coffee. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 79: Place New Filter Paper

    ▪ Wait until the brewer chamber has moved to the open position. Remove the service key (on page 101) from the door. 5. Remove the old filter paper from the brewer. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 80 ▪ Lift the transport wheels with the cantilever if needed. 6. Place the new roll of filter paper. NOTE Make sure the filter paper roll unrolls counter clock wise. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 81 (on page 100) in the door. 10. In the Service menu tap the [Maintenance] button and then the [Replace filter paper] button. ▪ The brewer moves a cycle and stops. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 82 Remove the service key (on page 101) from the door. 13. Check the functioning of the machine by taking a test drink (coffee). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 83: Fill Up The Cup Dispenser - Optional

    2. On the inside of the door flip up the locking lever of the cup dispenser door. 3. Open the cup dispenser door. NOTE Be careful when opening the cup dispenser door. Cups can fall out. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 84 5. To prevent damage to the cups do not stack them higher then the top support plate. Remove all cups visible above the support plate. 6. Close and lock the dispenser door. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 85: Clean The Tea Brewer

    ▪ Lower the brewer (C) out of the top fold of the bracket. 3. Remove the hose from the dispenser arm. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 86 ▪ Position the brewer inside the top fold of the bracket (A). ▪ Push the lower part of the brewer inside the bracket (B) and make sure it locks properly in position. 8. Insert the hose in the dispenser arm. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 87: Clean The Canisters

    7. Dry the canisters thoroughly on the inside and outside. WARNING Do not fill the canisters until they are completely dry. The product may form lumps which makes the system unusable. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 88: Clean The Cold Water Outlet Nozzle - Optional

    [Close door and press here to quit service] button to return the main menu. 8. Select a full jug of cold water and dispense at least 1 liter of cold water and ensure any cleaning residue is flushed out. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 89: Deep Clean The Cold Water Outlet Nozzle - Optional

    6. Soak a clean disposable cloth in disinfectant solution, ensure that the whole area is wiped. 7. Leave for 10 minutes. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 90 [Close door and press here to quit service] button to return the main menu. 13. Select a full jug of cold water and dispense at least 1 liter of cold water and ensure any cleaning residue is flushed out. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 91: Fill Up The Ingredient Canisters

    NOTE Filling the canisters must be done outside the machine. 3. Remember (or write down) the position of the outlets and turn the outlets of the canisters upwards. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 92 7. Fill the canister with the ingredient indicated on the canister. Do not fill the canisters more than necessary for one or two days. This will keep the products fresh. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 93 Check the position of the outlet of the canister. It must be positioned towards the correct mixing bowl. 10. Close the top lid (see Open or close top lid on page 47) of the machine. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 94: Fill Up The Bean Canister

    47) of the coffee machine. NOTE Filling the canisters must be done outside the machine. 3. Locate the canister locking slider in between the grinder and the bean canister. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 95 Fill the canister with beans sufficient for one or two days. This will keep the products fresh. 9. Place the back side of the lid on the canister and then lower the front side. Lock the lid (optional). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 96 11. Push the canister locking slider back in the direction of the arrow to open the bean canister and secure it to the grinder base. 12. Repeat the procedure if more bean canisters must be filled up. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 97: Enter Canister Ingredient Levels - Optional

    50%. 4. Repeat the steps for each canister that is filled up (or where the shown value is not correct) or tap [Exit] to leave the Service menu. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 98: Clean The Outside Of The Machine

    Perform the following steps: 1. Clean the outside of the machine with a soft damp cloth. NOTE Do not use aggressive cleaning products or abrasives to clean (parts of) the machine. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 99: Clean The Touchscreen - Optional

    - Prevent dripping, do not use too much cleaning liquid on the cloth. 3. After some time, the touchscreen is switched on again. The machine returns to the Main menu and is ready for use. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 100: The Service Key

    When the service key is inserted, the machine is powered up with open door. Parts in the machine can move and hot water can flow out. Only insert the service key when requested. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 101: Remove The Service Key

    Use the following parts to perform the procedure: • Green service key. Procedure Perform the following steps: 1. Turn the Service key a quarter turn (90°). 2. Remove the Service key from the door. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 102: Troubleshooting

    Clean the touchscreen — optional on page 99). 6.1.3 Message: Communication error Message Communication error Solution Consult the service engineer (see Service and support on page 6.1.4 Message: Door open Message Door open Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 103: Message Drip Tray Full

    3. Check if the problem also occurs when a hot water dispense is made. ▪ If problem persists: Consult the service engineer (see Service and support on page 3). Do not forget to mention the results. 6.1.8 Message: Filling boiler Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 104: Message Grinder Blocked

    6.1.12 Message: Install new filter paper Message Install new filter paper Cause Filter paper roll is empty. Solution Place new filter paper (on page 79). 6.1.13 Message: Install waste bucket Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 105: Message: Insert Coins

    As soon as the issue is solved, the operator removes the message and the machine will be available again. 6.1.18 Message: Not all ingredients available Message Not all ingredients available Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 106: Message: No Coffee Detected In Brewer

    A leak is detected. Solution 1. Close the water tap. 2. Consult the service engineer (see Service and support page 3). 6.1.22 Message: Place cup in center Message Place cup in center Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 107: Message Place Cup Right

    Service and support on page 6.1.26 Message: Replace water filter Message Replace water filter Solution Consult the service engineer (see Service and support on page 6.1.27 Message: Rinse brewer with tablet Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 108: Message: Startup Problem

    3). 6.1.31 Message: Water level too low Message Water level too low Solution Consult the service engineer (see Service and support on page 6.1.32 Message: Wait, Heating boiler Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 109: Message: Waste Bucket Full / Empty Waste Bucket

    Service and support on page 6.1.35 Message: Ready, take your cup Message Ready, take your cup Cause The dispense of the beverage is finished. Solution Remove the cup or jug. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 110: Technical Specifications

    3. Model code 7. Water connection specifications 4. Model name / configuration 8. Markings for conformity, disposal and use. NOTE Data shown in the picture is for illustration purposes only. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 111: Disassembly And Recycling

    7.3 Disassembly and recycling The coffee machine contains recyclable materials. Dispose of the coffee machine in conformity with local laws and regulations. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 112: Technical Specifications

    + 10 °C ~ + 50 °C When in use + 5 °C ~ + 40 °C Machine sound pressure Standby < 20 dB(A) £ 61.97 dB(A) Grinder / Coffee Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 113: Cup And Jug Sizes

    85 mm B. Jugs Maximum jug height 180 mm Maximum jug diameter 135 mm (*) The height of the cup stand is fixed and depends on specifications during ordering. Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 114: Manufacturer Contact Information

    +1 734 403 1708 www.dejongduke.nl www.dejongduke.com support@dejongduke.nl support@dejongduke.com Service and support For questions, service and ingredients for this coffee machine: Consult the service engineer (see Service and support on page 3). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 115: Appendix

    Appendix 8.1 Appendix list Information related to this document and the coffee machine are: • Declaration of conformity (on page 116). Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

  • Page 116: Declaration Of Conformity

    8.2 Declaration of conformity Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...
  • Page 117 Virtu FEC Medium Cabinet 40 Filterfresh® User Manual 5DUFEK20M EN V2.2...

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