Summary of Contents for Insnrg inTouch Portal
- Page 1 Updated September 2022 Installation & Operating Manual inTouch App & Portal Installation A GUIDE TO YOUR POOL AUTOMATION SYSTEM Y:\Installation and Operating Manuals\IOM Print Copies...
- Page 2 THE IMPORTANT BITS Pool Owner Pre-Check Warning Planning your Wi-Fi Connection INSTALLATION (Portal) Installation (Portal) Check List inTouch Automation Connection INTOUCH APP SET UP & OPERATION inTouch App Set Up & Operation App Menu Layout Add new System Equipment set up through inTouch App Set Operating Times Set Pool and Spa Temperatures Pool Chemistry...
- Page 3 3. Registration process, download app process etc. Once your Insnrg internet Portal is connected to your home Wi-Fi system, you will be able to connect and control your inTouch App from 5G Wi-Fi, 2.4G Wi-Fi and over your telecom provider’s mobile data network.
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Page 4: Important Warnings
INSTALLERS: Insnrg highly recommend the installation of all their equipment by suitably qualified pool professional who will ensure your high performance Insnrg products are installed to your local standards and codes to ensure optimum safety and performance. DO NOT CONNECT any Insnrg Appliance, including the Portal to the home router or modem by data cable. - Page 5 PLANNING YOUR WI-FI CONNECTION Before locating the inTouch Portal, check that you have stable 2.4G Wi-Fi with at least 2 bars where the Portal is being installed. If building a new pool and the equipment is located more than 20 metres from your home Wi-Fi...
- Page 6 Ensure the inTouch Portal is installed our of direct sun and mounted so that water cannot ingress the underside (cable connection point). The portal will obtain its power from the Cat 5e or Cat 6e data cable that connects it to the Insnrg equipment system.
- Page 7 Cat 5e or Cat 6e cable plugged into portal underneath Other end of Data Cable plugged into Insnrg Vi, Expansion relay hub or Insnrg Heater Both lights on bottom of Portal are now flashing rapidly (before Wi-Fi connection is made) ...
- Page 8 EXAMPLE Vi AUTOMATION INSTALLAION Y:\Installation and Operating Manuals\IOM Print Copies...
- Page 9 Y:\Installation and Operating Manuals\IOM Print Copies...
- Page 10 CONNECTING YOUR INTOUCH PORTAL The initial Wi-Fi connection must be made using (1) your Insnrg Vi Chlorinator/Automation system or (2) from your Insnrg Relay Hub (if installed without the Vi Chlorinator). From your Chlorinator or Relay Hub control Screen: MODE...
- Page 11 ON LINE. You can now use the BACK button (5) until you return to the home screen. INTOUCH APP SET UP AND OPERATION Your Insnrg Equipment is now ready for connection to the inTouch Automation App. iPhone or iPad using Safari as web browser:...
- Page 12 Select “Add to Home Screen” Close Browser and find inTouch App Icon on home screen Open inTouch App by tapping icon Y:\Installation and Operating Manuals\IOM Print Copies...
- Page 13 You will now be promoted to register by entering your email, creating a password. Tip: use a password that you remember, you will be prompted for the password when logging in, or changing significant settings. Y:\Installation and Operating Manuals\IOM Print Copies...
- Page 14 GENERAL LAYOUT OF INTOUCH AUTOMATION APP Tap Drop down menu to select Connected System>Add New System Tap Personnel Icon to change password Tap Edit to Expand, hide, Tap drop down collapse Icons on home screen menu to create or edit favourite configurations Tap on Arrows to expand menu selection...
- Page 15 System connection menu. On the rear of your inTouch Portal you will find the unique MAC address. Tap on the QR code icon, and use the phone camera to capture the MAC address, then enter the street address of your pool.
- Page 16 Hub controller and pump. When enabled, select the model of the variable speed pump and the RPM of each speed setting. Enable data communication with Insnrg Gas Heater when data cables are installed between heater and Insnrg Chlorinator or Relay Hub.
- Page 17 SETTING OPERATING TIMES (TIMER CONFIGURATION) Timer periods are set in the 24:00 hr format. ie: 00:00 hrs to 23:59 hrs. Never have timer periods crossing another timer period. Always start the next timer period at the same time the previous timer finishes or leave a break. For examples Timer 1 Start: 08:00 Stop: 16:00...
- Page 18 Temperatures will only be displayed in the following set ups: 1. if an Insnrg Gas Heater is installed and data cabled to the controller or 2. if a water temperature sensor is connected to the Controller and plumbed into the pool water circulating pipework.
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Page 19: Pool Chemistry
7.5 to 7.8 640 to 710 80- 120 4000 ppm 200 - 250 Insnrg strongly recommends you obtain advice from a pool professional about your water chemistry. Refer to Vi Manual for more detailed chemistry guidelines. Y:\Installation and Operating Manuals\IOM Print Copies... -
Page 20: Additional Features
Master Rule configurations, Notifications and Alerts. We are constantly developing and adding new functionality and features to your App so expect to see the App evolve over time. Please consult with your pool professional or Insnrg for additional information. TROUBLE SHOOTING... - Page 21 Warranty Period and Conditions Insnrg Techne Pty. Ltd. (hereinafter “the Company”) is pleased to warrant to the original retail purchaser that this product shall be free of manufacturing and material defects for the following period from the original invoice date subject to the conditions listed after:...
- Page 22 The Company will not be liable for any transportation costs, or in the event that a poolside call is arranged with an authorised service technician, costs of technician’s travel time if the defect is found not to be covered by the consumer guarantees. In the case of returned product, the authorised service technician or dealership will contact the purchaser when the product has been repaired and is ready for collection.
- Page 23 Y:\Installation and Operating Manuals\IOM Print Copies...
- Page 24 Insnrg Contact Details MAIL 57-59 Nantilla Road, Clayton Vic 3168 LANDLINE 1800 insnrg (1800 467674) EMAIL sales@insnrg.com WEBSITE www.insnrg.com Y:\Installation and Operating Manuals\IOM Print Copies...
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