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Hear+Hi Acuity Wireless Manual

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Acuity Wireless
RIC Digital Hearing Amplifier Earphones

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Summary of Contents for Hear+Hi Acuity Wireless

  • Page 1 Acuity Wireless RIC Digital Hearing Amplifier Earphones...

  • Page 3: Table Of Contents

    Content ..........P1 WELCOME ..........P2 FEATURES ..

  • Page 4: Welcome

    WELCOME Congratulations and thank you for choosing the Hear+Hi Acuity Wireless Stereo Assistive Hearing Amplified Headset! You’ve made an excellent decision and you will enjoy using this product for many years to come! This guide will help you get started and show you all the great features, so that you get the most out of your investment.

  • Page 5: Features

    FEATURES • Discrete and Invisible Receiver-In-the Canal (RIC) styling • Compatible with Apple® Mobile Devices • Wireless Audio Streaming for phone calls and music • Built-in Noise Reduction • Advanced Digital 16-Channel DSP processing, Right & Left Ear • Long Battery Life NOTE: Not for users under 18 years of age.
  • Page 6 • iPad Air and later • iPad mini 2 and later • iPad (5th generation) and later iPhone, iPad mini, iPad Pro, iPad, and iPad Air are registered trademarks of Apple Inc. Hear+Hi is a trademark and brand of GMEMS Technologies.

  • Page 7: Accessories

    ACCESSORIES Hearing Aid (Left - Blue) Hearing Aid (Right - Red) Eartips: Open style (6) / Closed style (6) Batteries (2) Storage Case Cleaning Brush Magnet helps remove and insert battery Loop helps clean out ear wax...

  • Page 8: Description

    DESCRIPTION Microphone Thin tube Earbud Retainer Receiver Battery compartment (Turning On/Off) Closed style S/M/L size Open style S /M size Open style L size...

  • Page 9: Batteries

    BATTERIES Inserting the battery If the battery has a protective film, remove it before inserting into the unit. Insert the battery with the"+" symbol facing upwards. Carefully close the battery compartment. If you feel resistance, the battery is not inserted correctly.
  • Page 10 When the battery is low the sound becomes weaker or you will hear an alert signal. Remove empty batteries immediately and follow your local recycling rules for disposal. Always carry spare batteries. Remove the batteries when not in use for several days.

  • Page 11: Daily Use

    DAILY USE To turn your hearing aids on, close the battery compartment. Powering up takes several seconds; you can insert the hearing aids during this time and avoid unpleasant feedback or whistling. To turn your hearing aids off, open the battery compartment.
  • Page 12 It is recommended to try the different options, since the size of your ear canals might not be the best guide.Often a smaller Eartip will fit better because it can go in deeper or a larger one might be more comfortable and still provide proper occlusion.
  • Page 13 4. Open and close your mouth to remove any air in the ear canal and gently push the Eartip into the canal & twist it until it sits securely. 5. Place the retainer around the outer part of your ear, so that it follows its contour, making sure it’s not sticking out from the ear.
  • Page 14 EARTIPS AND TUBES Open Style-suitable for mild hearing loss. Openings allow for Sound to pass through from outside. Some users will find the sound more natural, when volume is set to maximum; feedback may occur. Closed Style-suitable for moderate to severe hearing loss.
  • Page 15 Sizing-Three sizes of eartips: Large, Medium and Small(1 of each) Select the size that fits most comfortably in your ear. Cerumen (ear wax) may accumulate on the eartip. This may affect sound quality. Clean the earbuds daily. For hearing aids with a standard eartip: Replace the eartips approximately every three to six months, or sooner if you notice cracks or other changes.
  • Page 16 Replacing standard eartip: Gently remove used eartip and replace with the new one. Cleaning the eartips: Clean the eartip on removal with a soft, dry tissue to prevent build up of ear wax. Never use running water or immerse the eartip in water.

  • Page 17: Pair And Connect

    PAIR & CONNECT When you pair your Acuity RIC hearing aids to your Apple device, the audio from your Apple device goes to your hearing device. Should the Bluetooth be disconnected due to range or any other reason, reconnect the goHearing R1 withthe device that you wish to pair with.
  • Page 18 2. Go to Settings > Accessibility > Hearing > Hearing Devices.
  • Page 19 3. Your Apple device will search for your hearing device. Under Mfi Hearing Devices, select the device name “Acuity RIC”. 4. Tap Pair when you see the pairing request on the screen. If you have two hearing devices, you'll get two requests. Pairing could take up to a minute.
  • Page 20 You can start using your Acuity RIC hearing aids when you see it in the Mfi Hearing vices screen. Pairing with more than one device When you pair your Acuity RIC unit with more than one Apple device, the connection for your hearing devices switches from one device to the other when you use audio.
  • Page 21 To pair with another iPhone or iPad, follow these steps: 1. Make sure all devices are connected to the same Wi-Fi network and signed into iCloud with the same Apple ID. 2. Follow the steps to pair your hearing device. Scan the QC code and follow the step by step guide (https://support.apple.com/en-us/HT201466)

  • Page 22: Control Your Hearing Device

    CONTROL YOUR HEARING DEVICE You can use your Apple device to select environ- ment-specifc presets, adjust the volume, turn on Live Listen, and more. To control your hearing device, use Settings or the Accessibility Shortcut. Set preferences for features that you control with your Apple device by going to: Settings >...
  • Page 23 hearing devices that are on the same WiFi network and connected to your iCloud account. Audio Handoff Continue listening to media through your hearing device when you switch between your Apple devices. For example, if your hearing device is connected to your iPhone but you start watching a movie on your iPad, the hearing device automatically switches to the iPad.
  • Page 24 Select environment presets ● Mild hearing loss + Open style earbud Mild hearing loss + Noise reduction + Open style earbud Moderate hearing loss + Closed style earbud Moderate hearing loss + Noise reduction + Closed style earbud...
  • Page 25 Turn On/Off Live Listen ● With Live Listen, your Apple devices become a remote microphone that sends sound to your . Live Listen can help you hear a conversation in a noisy room or hear someone speaking across the room. 1.
  • Page 26 Use the Accessibility Shortcut You can also use the Accessibility Shortcut to turn Live Listen on and off or control other features of your Acuity RIC. To use the Accessibility Shortcut, quickly press the Home button three times. On iPhone X and later, triple-click the side button. The interface may vary with iOS version.

  • Page 27: Safety

    SAFETY Do not allow anyone else to use this product without your permission. Always use appropriate volume levels to avoid damage to your hearing. Keep out of reach of infants and young children. Avoid using device when sleeping. MAINTENANCE It is strictly prohibited to disassemble, modify or repair these Earphones.
  • Page 28 and the eartips. (Avoid using water, solvents, cleaning fluids or clearning oil). Keep your Eartips dry and clean. Humidity, earwax, water in the ear, etc. will affect the service life and performance of the device. Avoid direct sunlight; store in a dry, safe place. Avoid excessive high and low temperatures.

  • Page 29: Warranty

    Product unmodified and under normal use and conditions, will substantially comply with Hear+Hi' applicable written technical documen- tation for the Product. Hear+Hi reserves the right to make substitutions and modifications from time to time in the specifications of Products sold...
  • Page 30 When a product or part is exchanged, any replacement item becomes your property and the replaced item becomes Hear+Hi's property. When a refund is given, your product becomes Hear+Hi's property. OBTAINING WARRANTY SERVICE If you purchased the prod- uct in the U.S., deliver the product, at your...
  • Page 31 U.S., deliver the product to any Hear+Hi Authorized Importer in the country where you purchased the product. Be aware, however, that not all countries have Hear+Hi Authorized Service Providers (NASP) and not all Authorized Service Providers outside the country of purchase have all parts or replacement units for the product.
  • Page 32 If packaged or sold with Hear+Hi hardware. THIS WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL OR WRITTEN, EXPRESS OR IMPLIED. HEAR+HI SPECIFICALLY DISCLAIMS ANY...
  • Page 33 HEAR+HI IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULT ING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO LOST PROFITS, DOWNTIME, GOOD- WILL, DAMAGE TO OR REPLACEMENT OF EQUIP-...
  • Page 34 Made for Apple badge only Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the badge and has been certified by the developer to meet Apple performance standards.

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