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RED A10-UHE Installation And User Manual

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Installation and User Manual:
Heat pump models:
− A10-UHE
− A16-UHE
Including:
− Manifolds
− Hot water tanks
Covering software revisions:
− Indoor controller to - v2.9
Issue January 2020
MAN-P1 – P5
INC 200 – 250

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Summary of Contents for RED A10-UHE

  • Page 1 Installation and User Manual: Heat pump models: − A10-UHE − A16-UHE Including: − Manifolds MAN-P1 – P5 − Hot water tanks INC 200 – 250 Covering software revisions: − Indoor controller to - v2.9 Issue January 2020...

  • Page 3: Table Of Contents

    CONTENTS Introduction ......................1-1 General Information ..................1-1 Hazards and Precautions ................. 1-2 Safety Features ....................1-4 Heat Pump fundamentals and intended operation .......... 1-5 Heat Pump and Hot Water Tank installation requirements ........2-7 Heat pump and distribution manifold system requirements ......2-7 Tank system requirements ................

  • Page 4: Introduction

    No liability will be excepted by RED if the install or operation of the heat pump is not according to the instructions within this document.

  • Page 5: Hazards And Precautions

    If for any reason a part required replacing, please contact RED and only ever use original spares supplied. User’s Manual Code 001...
  • Page 6 o. Only ever use R410A when charging the heat pump ensuring to fill as a liquid and to the correct weight as per the data label on the product. User’s Manual Code 001 Page 1-3 Rev 0819...

  • Page 7: Safety Features

    Safety Features The heat pump has several safety features built in to ensure that ensure that the product will fail safe in event of unforeseen system failure or error state. a. High pressure switch b. This switch is integral to the refrigeration circuit and cuts power to the compressor when a higher than allowable pressure is reached in the circuit.

  • Page 8: Heat Pump Fundamentals And Intended Operation

    Heat Pump fundamentals and intended operation The RED heat pump captures energy from the outside air and uses this energy to heat a wet space heating system or hot water storage tank. The advantage of the heat pump compared to alternative heating appliances is that it used the free energy that surrounds us and our homes and so produces much more heat energy to what it consumes in electrical energy.
  • Page 9 Due to the nature of ASHP ice will form on the evaporator coil at low temperature operation. However, the RED heat pump has been designed to defrost this ice, clearing the evaporator coil quickly and efficiently. A reversing valve is used to switch the direction of refrigerant flow around the closed circuit meaning that the iced-up evaporator coil becomes warms melting the ice which drains away down the condensate drain pipe.

  • Page 10: Heat Pump And Hot Water Tank Installation Requirements

    If these are not met please ensure that the system is upgraded to meet the requirements before or during the install. RED cannot guarantee the performance of the heat pump if the installation does not comply to the minimum requirements listed below.
  • Page 11 Pipework supplying the hot taps must be capable of carrying water with a temperature of up to 95°C. If you choose not to fit a RED heat pump hot water tank, RED cannot guarantee the performance or efficiency of the domestic hot water.

  • Page 12: Option Packs

    OPTION PACKS The RED heat pump package options are specifically tailored to ensure that the heat pump has maximum performance and cost saving benefits to the end user. Each package will typically consist of a 10kW or 16kW heat pump plus the correct zone distribution manifold, matching the required heating zones, plus a heat pump domestic hot water tank in either 200L or 250L, depending on the hot water demand from the install.
  • Page 13 INC-200 INC-250 Please ensure that the kit that has been order is correct for the specific install and that the manifolds meets the zone requirements of the property. Upon delivery or collection check that your product matches your order and that all items are as requested and undamaged. Once the delivery note has been signed claims for damaged or missing parts will not be acknowledged.

  • Page 14: Dimensions And Technical Information

    DIMENSIONS AND TECHNICAL INFORMATION Heat pump model data Table 1 RED heat pump specification and dimensional data Models A10-UHE A16-UHE Type Monoblock ASHP Monoblock ASHP Nominal output (kW) ERP Average climate (Low flow temp) Operating range (°C) -20 ~ +35...
  • Page 15 Figure 3 Heat pump and controller dimensions User’s Manual Code 001 Page 4-12 Rev 0819...
  • Page 16 User’s Manual Code 001 Page 4-13 Rev 0819...
  • Page 17 Figure 5 Indoor controller assembly drawing User’s Manual Code 001 Page 4-14 Rev 0819...

  • Page 18: Distribution Manifold Options

    Distribution manifold options Table 2 Distribution manifold specifications and dimensions Models MAN-P1 MAN-P2 MAN-P3 MAN-P4 MAN-P5 Pumped zones (Inc DHW) Dimensions L, H, W (mm) 495x525x 495x525x 495x525x 495x675x 495x825x Heat pump flow and return 1”Male 1”Male 1”Male 1”Male 1”Male Zone connections (mm) 28 Comp 28 Comp...
  • Page 19 Figure 7 Distribution manifold configuration User’s Manual Code 001 Page 4-16 Rev 0819...

  • Page 20: Domestic Hot-Water Cylinder Options

    Domestic hot-water cylinder options Table 3 Hot water tank specifications and dimensions Models INC-200 INC-250 Volume (L) Dimensions H, W, L (mm) 520, 520, 1650 520, 520, 1980 Dimension A (mm) Dimension B (mm) Empty weight (kg) Full weight (kg) Standing heat loss (W) ErP rating Heat pump coil maximum operating...
  • Page 21 Figure 8 Hot water tank dimensions drawing User’s Manual Code 001 Page 4-18 Rev 0819...

  • Page 22: Unpacking The Product

    (X 4). diagonal uprights. The RED heat pump will come packaged upright in a wooden crate with a plastic sleeve. It is advised to transport the heat pump within the crate where possible for protection of the product and ease of handling.
  • Page 23 3. Fasten the lifting brackets (x4) to unit as 4. Using the timber supports provided lift shown ensuring to tighten securely in place. the unit into the installation position taking care to follow HSE lifting guidelines. With the lifting brackets now attached use the wooden uprights from the crate package to lift the heat pump as shown in the picture, ensuring that there are sufficient number of people to lift heat pump safely.

  • Page 24: Mechanical Installation Layout Drawings

    MECHANICAL INSTALLATION LAYOUT DRAWINGS User’s Manual Code 001 Page 6-21 Rev 0819...
  • Page 25 User’s Manual Code 001 Page 6-22 Rev 0819...
  • Page 26 User’s Manual Code 001 Page 6-23 Rev 0819...

  • Page 27: Installation Of Heat Pump

    INSTALLATION OF HEAT PUMP The following instructions must be read prior to the installation of the heat pump and distribution manifold. The installer should be aware of the duty of care to ensure all aspects of the installation comply with all current regulations and legislation. Please ensure that all correct permissions have been obtained from the local planning office, prior to siting the appliance.
  • Page 28 n. Ensure the end user is satisfied with the install location and aware that the heat pump cannot easily be relocated after install. o. Once set into position remove compressor retaining bracket. Failure to do so can seriously damage the compressor, pipework and create excessive noise and vibration. Figure 12 Ensure that at least 400mm minimum space is surrounding the heat pump User’s Manual Code 001 Page 7-25...

  • Page 29: Transportation Brackets

    Transportation brackets To remove compressor bracket please following the instructions below and refer to Figure 13. a. First open the LHS side panel, the pump and plumbing connections should be clearly visible. b. The compressor bracket has a warning tag attached. c.

  • Page 30: Heat Pump Plumbing And Wiring Connections

    Heat pump plumbing and wiring connections There are five connections to the heat pump as follows and shown in Figure 14. Please pay attention to the below requirements. a. Heating flow pipe from heat pump to distribution manifold. b. Heating return pipe from distribution manifold to heat pump. c.
  • Page 31 DN32 pipe can be installed. For A16-UHE pipe runs of greater than 10 meters no less than DN40 pipe can be installed. For pipe runs greater than 20 meters please contact RED technical support (figures bases on straight runs with minimal pipe bends).
  • Page 32 Figure 17 Insulated underground pipe installation Figure 16 Rear pipe installation User’s Manual Code 001 Page 7-29 Rev 0819...
  • Page 33 Ensure that the electrical cables are routed in such a way that they are not in contact with the compressor or heating pipes. i. RED except no responsibility for injury or damage caused due to the incorrect installation of the appliance earthing, including the failure to earth copper piping leaving the heat pump and entering the dwelling house.

  • Page 34: Installing Indoor Controller And Distribution Manifold

    Installing indoor controller and distribution manifold 7.4.1 Mounting the indoor controller and distribution manifold The location of the indoor controller and distribution manifold must be carefully planned from the outset of the installation. They interact with all components of the heating system and so it is helpfully if they can be located as centrally as possible within the property and as near to the heat pump install as possible to reduce cable and pipe runs.
  • Page 35 Figure 20 The indoor controller is to be mounted using the four holes in the base tray User’s Manual Code 001 Page 7-32 Rev 0819...
  • Page 36 7.4.2 Indoor controller and distribution wiring connection The indoor unit can be wired by bringing the wires through the knock outs in the rear of the mounting panel, this keeps all wiring internal and is the preferred installation option. Alternatively, the wires can be brought in through the bottom of the mooting panel. If using the bottom entry points, the grommet blacks should be removed carefully with a screw driver.
  • Page 37 Items explained as from Figure 21 a. Serial connection to heat pump – this is wired straight from the heat pump serial connection as described in 7.3.2. The serial connection must be a three-core shielded cable of minimum 20-25 AWG. b.
  • Page 38 User’s Manual Code 001 Page 7-35 Rev 0819...

  • Page 39: Indoor Controller

    INDOOR CONTROLLER The RED indoor heat pump controller is designed to manage all user inputs to the heat pump and heating system, this includes some of the following: a. Time scheduler for DHW, space heating and cooling (when enabled) with individual zone control.

  • Page 40: Indoor Controller Menu Screens

    Indoor controller menu screens 8.1.1 Home Screens The home page is the default screen of the controller and displays an overview of the system status. The controller turns the display off after 1min of inactivity, once activated the Home screen will display as below. To manually return to home page the home icon should be selected from the main menu.
  • Page 41 8.1.2 Main Menu Screen The Main menu page links the various controller function screens into a menu which is easily accessible from the Home Screen. User’s Manual Code 001 Page 8-38 Rev 0819...
  • Page 42 Table 4 Shows how each screen can be located from the main menu. Main menu Icon Page description Sub pages Home page Main menu Hot water scheduler Zone 1 scheduler Zone 2 scheduler Zone 3 scheduler Zone 4 scheduler Aux if enabled Summary data About Fault codes...
  • Page 43 8.1.3 Scheduler Screen 2.0 The scheduler screens from 2.0 – 2.5 allow for the on/off time programming of the Hot water and space heating zones. User’s Manual Code 001 Page 8-40 Rev 0819...
  • Page 44 When exiting the Scheduler screens to return to the Main Menu you will be asked to Save scheduler changes. User’s Manual Code 001 Page 8-41 Rev 0819...
  • Page 45 Within the about screen is listed the unique Heat Pump serial number and the heat pump model. Also noted is the hardware version and controller version. In the event of a RED customer care enquiry these numbers will be required to progress any customer issue.
  • Page 46 8.1.6 Performance Summary 3.2 The performance summary, details real time Coefficient of Performance and Seasonal Coefficient of performance along with run hours and number of starts defrosts etc. User’s Manual Code 001 Page 8-43 Rev 0819...
  • Page 47 8.1.7 ON/OFF Settings 4.0 The on/off setting screen gives the user control of the heat pump status, and can be used to turn the heat pump in DHW, heating or cooling mode on/off manually, boost each mode by 1hr or 2hr time period and control the separate heating zones on/off. User’s Manual Code 001 Page 8-44 Rev 0819...
  • Page 48 8.1.8 Time and date settings 5.0 To modify the time and date settings first select the setting to change by using the Enter key to rotate through the list of possible settings. Once the setting has been selected use the arrow symbols to change the value up or down.
  • Page 49 8.1.9 Set points 6.0 The set point points for the hot water temperature and the heat pump flow temperature in both heating and cooling can be adjusted within the predetermined limits. Use the arrow on the top right of the screen to progress to the next screen. The Wi-Fi must be enabled, selected and password entered to access.

  • Page 50: Heat Pump Commissioning

    The following instructions must be read and understood prior to the commissioning of the RED Heat Pump. If under any circumstance, there are aspects to the installation and or system which do not comply with the specification laid down, the Heat Pump MUST NOT be put into operation until the system and or installation meets all the requirements.
  • Page 51 9.1.1 Controller commissioning screens 7.0 Access to the installation/commissioning settings is through the icon in the top right of the Wi-Fi settings page. 1814 The Installation settings password is User’s Manual Code 001 Page 9-48 Rev 0819...
  • Page 52 Screen 7.1 gives a number of options for setting up the system controls which depend on the system configuration and should be selected accordingly. Use the arrow on the top right of the screen to progress to the next screen. If a backup boiler is installed to work with the heat pump screen 7.2 allows for the set up of the boiler including what temperature the boiler should switch on and for how long and in what heat pump status.
  • Page 53 40 L/s. Each manifold pump should be subsequently ran and bleed at the heating manifolds until all air is purged and system functions without the risk of air locks. 7.4 Module configuration configures the RED distribution manifold and cascade options for the heat pumps User’s Manual Code 001...

  • Page 54: Installation Of Heat Pump Water Storage Tank

    10 INSTALLATION OF HEAT PUMP WATER STORAGE TANK The following instructions must be read prior to the installation of the heat pump DHW water storage tank. The installer should be aware of the duty of care to ensure all aspects of the installation comply with all current regulations and legislation.
  • Page 55 Figure 24 Minimum servicing and installation requirements User’s Manual Code 001 Page 10-52 Rev 0819...

  • Page 56: Heat Pump Tank Hydraulic And Wiring Connections

    10.2 Heat pump tank hydraulic and wiring connections 10.2.1 Hydraulic connections The incoming mains water supply must be capable of delivering a minimum flow of 20 litres per minute at a dynamic pressure of 1.5bar at all times. This should be sufficient for the operation of most sanitary appliances.
  • Page 57 10.2.2 Hot and cold-water connections The supplied union to compression fittings should be fitted to the hot and cold domestic hot water heat exchanger coil connections, please ensure the gaskets suppled in the kit bag are fitted. These are positioned on the top of the tank and are identified with a tap symbol. Care should be taken to ensure the hot and cold-water supplies are connected to the correct fitting.
  • Page 58 10.2.5 Heat pump supply circuit The Heat Pump coil inlets and outlets are identifiable by labels positioned at each of the connections. The INC inlets and outlets should be plumbed directly to the heat pump distribution manifold as shown in, Chapter 6, and plumbed from the top pumped port of the manifold.
  • Page 59 The discharge pipe from the tundish should terminate in a safe place where there is no risk to persons in the vicinity. 10.2.8 Low level indicator The sight glass, brass nut and O-ring that go on top of the low level indicator are packaged in the kit bag, to avoid damage during transportation.

  • Page 60: Electrical Connections

    10.3.1 Immersion heater wiring RED INC tanks are supplied with a 3kW immersion heater. The immersion heater should be fully earthed and wired with suitable cable with a temperature resistance of at least 85°C. The immersion heater is supplied with a combined regulation and high limit safety thermostat, under no circumstances must the thermal cut out be bypassed.
  • Page 61 10.3.2 NTC temperature sensor A temperature sensor pocket is located underneath the circular steel cover plate on the tank lid. This temperature sensor must be wired back to the indoor control unit with a two-core flexible cable of no less than 0.3mm. User’s Manual Code 001 Page 10-58 Rev 0819...

  • Page 62: Commissioning The Tank

    The following instructions must be read and understood prior to the commissioning of the RED heat pump tank. If under any circumstance, there are aspects to the installation and or system which do not comply with the specification laid down, the tank MUST NOT be put into operation until the system and or installation meets all the requirements.

  • Page 63: Customer Care Centre Contact

    12 CUSTOMER CARE CENTRE CONTACT Renewable Energy Devices Limited 27F Annesborough road Lurgan County Armagh BT67 9JD Tel : +44 (0) 28 3886 8086 WWW.red-limited.com User’s Manual Code 001 Page 12-60 Rev 0819...

This manual is also suitable for:

A16-uhe

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