Simple Troubleshooting - Strong SRT41 Instruction Manual

9.0 SIMPLE TROUBLESHOOTING

Issue
No LED of menu
display after
power on
No Sound
Failed to connect
to network
Remote Control
Failure
No Picture on
Screen
Voice search on
remote is not
working
No Audio
17
Possible Reason
The power adapter
is not properly
connected
The Tv is on Mute or
volume is low.
The device is on Mute
or the volume is too
low.
Wi-Fi is turned off or
the signal is too weak.
Remote control is
broken or the batteries
are low in power.
Lost pairing
Wrong TV HDMI input. Make sure that correct HDMI
Remote is not paired to
the Google TV Stick
Audio Settings not
configured correctly
for your TV
Solution
Make Sure the device is
connected to the power
1. Press the mute button
to restore the sound and
increase the volume.
Restart the Wi-Fi or adjust the
position of the device closer
to the router.
Replace batteries or send
the device to the local
maintenance service station
for checking. Wait until pair
screen appears, pair.
is selected as your TV input
See the Pairing Bluetooth
Device section in this guide
Settings> Display & Sound >
Advanced sound settings