Matrix Switch Corporation MSC-2HD3224L Product Manual

2ru 32 input 24 output 3g-sdi video router with button control panel
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Matrix Switch Corporation
MSC-2HD3224L
Product Manual
2RU 32 input 24 output 3G-SDI Video Router with Button Control Panel
Revision 1.4
Page 1 of 61
© 2013-2016 Matrix Switch Corporation
www.matrixswitchcorp.com

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Summary of Contents for Matrix Switch Corporation MSC-2HD3224L

  • Page 1 Matrix Switch Corporation MSC-2HD3224L Product Manual 2RU 32 input 24 output 3G-SDI Video Router with Button Control Panel Revision 1.4 Page 1 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitchcorp.com...
  • Page 2 ITS CONDITION, QUALITY, PERFORMANCE, MERCHANTABILITY OR FITNESS FOR PURPOSE. Matrix Switch Corporation disclaims all liability arising from this information and its use. Use of Matrix Switch Corporation devices in life support and/or safety applications is entirely at the buyer’s risk, and the buyer agrees to defend, indemnify and hold harmless Matrix Switch Corporation from any and all damages, claims, suits, or expenses resulting from such use.
  • Page 3 2013-11-29 MSC-4HDX6464 manual released. • Updated Mascot protocol information to version 2.3. • Added Vars Mascot command description. • Revision 1.0 Initial release of modular product manual. • 2013-04-15 Page 3 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 4: Table Of Contents

    3.3 Serial Access...............................21 3.4 Command Format............................21 3.4.1 Command Names..........................22 3.5 Response Format............................22 3.6 Command Arguments..........................23 3.7 System Parameters............................24 3.7.1 System Parameter Table........................25 3.8 Core Commands............................25 3.9 Configuration Commands...........................26 3.10 Miscellaneous Commands........................27 Page 4 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 5 3.11.36 ReclkDis Command.........................45 3.11.37 RemoteSync Command........................45 3.11.38 S Command.............................46 3.11.39 SerBaud Command..........................46 3.11.40 Set Command..........................47 3.11.41 SetA Command..........................48 3.11.42 SetS Command..........................48 3.11.43 SrcNames Command........................48 3.11.44 SysName Command........................49 3.11.45 SysType Command..........................49 Page 5 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 6 5.1 Unknown IP address............................58 5.2 No Ethernet link when connected to network switch..................58 5.3 Unexpected reboots.............................58 6 Reference................................59 6.1 Specifications..............................59 6.2 Serial Interface Pinout..........................59 6.3 Glossary...............................60 7 Matrix Switch Corporation Warranty......................61 Page 6 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 7: Getting Started

    1.1 Device Connections The MSC-2HD3224L comes with a power supply adapter, a redundant power supply and a documentation CD. Additional cables and hardware are not usually provided. Power supply adapter – A 12 Volt 5 Amp power supply adapter is provided which is connected to the •...
  • Page 8: Powering Up The Device

    • 1.3 Front Panel Button Interface The MSC-2HD3224L is equipped with a 32x32 button panel which provides one of several options for controlling and viewing the status of the routing matrix. This panel interface provides separate input and output buttons. One output button is active at a time, indicated by it being lit.
  • Page 9: Network Settings

    All other presets default to “No Change” for all destinations, which when recalled will have no effect. Presets can assign a partial subset of destinations or all destinations as desired. Page 9 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 10: Panel Remote Router Ip Address

    1.4.6 Panel Remote Router IP Address Remote panels control Matrix Switch Corporation video/audio routers with the TCP/IP protocol via the Ethernet port. NOTE: The button panel interface of a router device may also be used to remotely control a different router. In that case the Control Mode selection setting is used to determine the mode of the panel interface.
  • Page 11 IP addresses to their Remote Router IP setting of the router they will control. Additional configuration changes may be required, depending on the application and are described in subsequent sections. Page 11 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 12: Installation Example

    • sources. The applicable settings for advanced panel control scenarios can be found on the Config Tab of the Web Page Interface. Refer to that section for additional details. Page 12 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 13: Web

    2.1 Overview Figure 1: Routing Tab All Matrix Switch Corporation Router and Remote Panel systems include a built in web page that can be used with standards compliant Javascript enabled web browsers, including but not limited to Firefox, Chrome, Safari and recent versions of Internet Explorer.
  • Page 14: Changing A Connection

    No Change and Mute (the latter only if available for the given level). The No Change option indicates that the Destination for the given Level should not be changed from its current value, when the preset Page 14 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 15: Loading Work Matrix From A Source Target

    Editing an existing Preset – Editing a Preset is done by loading it to the Work Matrix, making the • desired changes and saving it back to the same Preset. All this is accomplished without changing the Active Routing matrix state. 2.4 Labels Tab Page 15 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 16: Config Tab

    Presets can also be assigned label names. Click the Save button to save changes that have been made. 2.5 Config Tab Page 16 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 17: System Settings

    TCP/IP network configuration. Once the save button is pressed and the system is rebooted any changes to DHCP enable, the IP Address or the Netmask shall result in having to access the web page with the Page 17 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 18: Button Panel Settings

    MSC-2HD3224L Product Manual new settings. If there are Matrix Switch Corporation remote control panels which access the system which has been changed, they must also be reconfigured to use the new router IP address as well. See the Network Planning section for more helpful information on planning your network.
  • Page 19: Command Tab

    Clicking the Clear Output button will clear all command output in the lower area. See the section Mascot Control Protocol for more information. Page 19 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 20: Mascot Control Protocol

    MASCOT (MAtrix Switch COrporation ProTocol) provides an ASCII text based command interface via several different transports to control and get status from Matrix Switch Corporation devices. This command protocol can be utilized for manual control or for integration with automation control systems.
  • Page 21: Telnet Access

    Carriage Return (ASCII 13), indicates the end of a command or chain of commands, Enter key. <BS> Backspace character (ASCII 11), can be used to backspace characters in interactive command shells. “ Used for double quoting string arguments. Used for single quoting string arguments. Page 21 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 22: Command Names

    E00: Error message > 00 will contain a 2 digit decimal error code. Table 4 shows possible error codes which may be returned in response to commands. Page 22 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 23: Command Arguments

    Square brackets indicate an optional argument and parenthesis indicate a required argument. Any optional argument specified requires that all prior optional arguments are also specified. Table 6 lists currently used command argument types. Page 23 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 24: System Parameters

    Set S [Parameter][Value] Set Stored value of a parameter only. Table 7: System Parameter Commands Parameter identifiers are represented as one or more alphanumeric words separated by periods, representing a Page 24 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 25: System Parameter Table

    AS System name identifier. 3.8 Core Commands This section outlines commands considered to be core MASCOT protocol commands and consists of matrix routing, I/O label, preset, and other primary system commands. Page 25 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 26: Configuration Commands

    External panel interface enable (if available). PanelOfs [Dest][Src][Lvl][Lvl] Button panel destination/source offsets and levels to control. PanelRate [Number] Remote panel refresh rate. SerBaud [Number] Query or assign serial baud rate. SysName [String] System name. Page 26 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 27: Miscellaneous Commands

    The Flags1 and Flags2 fields are currently unused and will be 0. Example for a 16x16 system with 2 levels >C 16,16,2,0,0 > 3.11.3 DestNames Command Routers and MSC-GCP2U32 only Page 27 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 28: Dhcp Command

    IP assignment by MAC address or if there is a way to determine what IPs the Matrix Switch Corporation systems get assigned. Otherwise it may become difficult to determine what IP address to use when accessing the Web Page or other control interfaces. In the event that the IP address or...
  • Page 29: E Command

    NOTE: Superseded by the sys.firmware System Parameter. Query the system firmware series and version. Example >Firmware Pyxis 1.1.7 > 3.11.7 FrameIP Command NOTE: Superseded by the pnl.ip System Parameter. Page 29 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 30: Gateway Command

    ‘=’ character and the value. Get Parameter Display the Active value of a single parameter or a subset of parameters under a given parameter node. Page 30 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 31: Gets Command

    Display the Stored value of a single parameter or a subset of parameters under a given parameter node. 3.11.11 Help Command Display command reference information. 3.11.12 IP Command NOTE: Superseded by the net.ip System Parameter. Page 31 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 32: Lockstatus Command

    NOTE: Superseded by the net.mac System Parameter. Query system Ethernet MAC address. Command Description System Ethernet MAC address in hh:hh:hh:hh:hh:hh where each hh is a pair of hex digits. Example >MAC 00:50:C2:8B:DF:FE > Page 32 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 33: Mapdest Command

    Display source matrix map. Only sources are shown which have been remapped. One source number per line is shown separated by a colon ‘:’ and the sources which are substituted for each level separated by commas. Page 33 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 34: Mascotver Command

    The information to return is specified by the sum of the flags values listed in the following table: Flag Information Fields in JSON data Return names (Destination, Source and destNames, srcNames and Preset). psetNames Page 34 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 35 “srcNames” : [ “NAME”, ”NAME”, ... ], “state” : [ SRC, SRC, ... ], “psetData” : [ [ SRC, ... ], [ SRC, ... ], ... ] “psetNames” : [ “NAME”, ”NAME”, ... ] Page 35 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 36 “srcNames” : [ “Src1”, ”Src2”, “Src3”, “Src4” ], “state” : [ 1, 2, 3, 4 ], “psetData” : [1,2,3,4], [1,1,1,1], [-1,-1,-1,-1], [-1,-1,-1,-1], [-1,-1,-1,-1], [-1,-1,-1,-1], [-1,-1,-1,-1], [-1,-1,-1,-1], [-1,-1,-1,-1], [-1,-1,-1,-1] “psetNames” : “Startup”,”Preset1”,”Preset2”,”Preset3”,”Preset4”, ”Preset5”,“Preset6”,”Preset7”,”Preset8”,”Preset9” Page 36 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 37: Mtxgroup Command

    Routers requires that the IP address is known, valid and systems are configured to be on the same IP network. In the event that the IP address or Netmask of a system is unknown, consult the Unknown IP Address section for this device. Page 37 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 38: P Command

    The first command adds a connection from Source 3 to Destination 2 in Preset 1. The second command Mutes Destination 3 on Level 2 in Preset 1. 3.11.23 PairIO Command Routers only - Protocol Version: 2.1 Page 38 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 39: Panelcmd Command

    Assign a panel button/GPIO command. Assigning a blank command to a button or GPIO pin will clear the command (two consecutive single or double quotes represents an empty string). Page 39 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 40: Panelcmden Command

    1, followed by number 2 in the lower left corner, number 3 in the top second column, continuing to alternate between top and bottom rows till the last button (lower right hand corner). Page 40 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 41: Paneldis Command

    Query or assign internal button interface panel disable setting. This setting is stored and recalled on power up. Command Description PanelDis Query internal panel disable setting. PanelDis 0 | 1 Assign internal panel disable setting (0: enable, 1: disable) Examples Page 41 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 42: Panelexten Command

    Command Description PanelRate Query current panel refresh rate (in seconds). PanelRate RATE Set remote panel refresh rate in seconds. Examples >PanelRate >PanelRate 1 > Page 42 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 43: Pclr Command

    Query or assign preset names. Preset names are stored and recalled on power up. Command Description PsetNames Query all preset names. PsetNames PRESET Query a single preset name. PsetNames PRESET, LABEL Assign a preset label. Page 43 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 44: Psub Command

    The format of the returned output is “1:S1[,S2] 2:S1[,S2] ...” where the 1: and 2: are incrementing destination values, followed by one or more source values (depending on the number of system levels). Page 44 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 45: Reboot Command

    The first command above queries the current reclocker disable value which returns 0 (the default, reclockers enabled). The second command disables the reclockers. 3.11.37 RemoteSync Command Routers only - Protocol Version: 2.1 Page 45 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 46: S Command

    NOTE: Superseded by the ctl.serial.baud and ctl.serial2.baud System Paramete Query or assign the RS-232 serial port baud rate. The default value is 115200. This value is stored and recalled on power up. Page 46 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 47: Set Command

    Examples of listing all writable parameters and setting the “net.ip” parameter. >Set ctl.serial.baud ctl.serial.log ctl.serial.proto ctl.serial2.baud ctl.serial2.log ctl.serial2.proto dbg.i2cAckFails dbg.i2cArbLosses dbg.i2cBusErrors dbg.i2cOverruns dbg.i2cTimeouts dbg.i2cResets mtx.sync net.dhcp net.gateway net.ip net.mac net.netmask pnl.cmdEn Page 47 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 48: Seta Command

    Query source names for all levels of a given source. SrcNames SRC, LEVEL Query the name of a specific source and level. SrcNames SRC, LEVEL, LABEL Assign a label to a source. Page 48 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 49: Sysname Command

    Protocol Version: 2.3 NOTE: Superseded by the sys.arch System Paramete Query the system series type, which is currently defined as one of the following values: Value Series name Carina Lupus Page 49 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 50: Vars Command

    NOTE: This command was not added until version 2.3 of the Mascot protocol. On previous versions, this command is available on the MSC-GCP2U32 LCD panel but not other Matrix Switch Corporation systems. When determining the system type, if executing the command returns an Invalid Command error, the system series can be assumed to be Carina.
  • Page 51: W Command

    3.11.49 X Command Routers and MSC-GCP2U32 only Query or make changes to the matrix routing state. This command comes in several variations described by the following table. Command Description Page 51 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 52 > The above would connect source 4 to destination 1, source 3 to destination 2, source 2 to destination 3 and source 1 to destination 4 for all levels. Page 52 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 53: Software Updates

    3. The device to update with its Ethernet port connected to the same network as the PC. 4. A firmware file image for the device from Matrix Switch Corporation. The file name is of the form MSC-Carina-Firmware-x.x.x.hex, where x.x.x is the version number.
  • Page 54: Command Software Update

    ◦ If the device is a Matrix Switch Corporation router, then you can connect a serial cable between it and the PC. Use a terminal program, such as Hyperterm, and configure the serial settings for 9600 Page 54 of 61 ©...
  • Page 55: Software Failsafe Recovery Procedure

    2. Click Turn Windows features on or off on the left side of the interface 3. Scroll to the TFTP Client option in the list and check the check box next to it. 4. Click OK Page 55 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 56: Mac Os X

    8. The TFTP program will indicate if the transfer was successful or not. 9. If the transfer failed (timed out, etc), retry the put command or quit the application (type 'quit' and ENTER) and start over from step 4. Page 56 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 57: Linux

    8. The TFTP program will indicate if the transfer was successful or not. 9. If the transfer failed (timed out, etc), retry the put command or quit the application (type 'quit' and ENTER) and start over from step 4. Page 57 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 58: Troubleshooting

    If the device is rebooting unexpectedly (detectable on routers when the routing state gets reset to preset 0), make sure the correct power supply is being used with the device (12 Volt 5 Amp). Page 58 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 59: Reference

    An RS-232 serial port is provided for system control. This interface uses serial signals with 8 data bits, No Parity, and 1 Stop Bit (8N1). The standard DE-9 pin configuration is used for a DCE device for the RX, TX and Page 59 of 61 © 2013-2016 Matrix Switch Corporation www.matrixswitch corp.com...
  • Page 60: Glossary

    Network router, which is referred to as a Network Switch in this manual). Simple Panel – A Matrix Switch Corporation Remote Panel which has buttons only. • Smart Panel – A Matrix Switch Corporation Remote Panel which comes equipped with an LCD screen • interface.
  • Page 61: Matrix Switch Corporation Warranty

    MSC-2HD3224L Product Manual 7 Matrix Switch Corporation Warranty MSC provides the following limited warranty with its products: 1. MSC warrants that the equipment it manufactures is free from defects in material and workmanship. 2. This warranty begins on the day the product is shipped from MSC and shall be in effect for two years.

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